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SERVICE INFORMATION
Before
Calling for Service
Following are some common problems associated with operating a VCR. Please refer to the following Problem/Resolution
Chart
before calling for service. Many problems are created when the wrong key is pressed on the remote control. As a prelude to solv-
ing any VCR problem, turn TV, VCR and (if you have one) Cable Box on. Tune VCR to cable box output channel; 2, 3, 4, 5, 6,
7, 8 or 9. Tune Cable Box to desired channel. As necessary, select appropriate [NPLrF for the TV to receive the VCR signal,
Channel 3 if you connected to the TV Antenna In. TV/VCR SOURCE set at VCR, so VCR appe_ars in Message Center.----or TV
Audio/Video Input, if you made Audio/Video connections to the TV. Tune TV to Audio/Video
In as the source for the TV pic-
ture. For further information see System Operations Chart on the last page in this section.
Problem/Resolution
Chart
Observed
Condition
VCR does not respond
to remote control
keys or VCR buttons.
No power to the VCR.
Remote control
does not function.
Operating
Problems
Possible
Cause
VCR software
"lock-up"
problem.
Power cord not connected.
Batteries are weak.
No picture appears on TV screen.
Input on TV, not set to Audio/Video
In,
or TV not tuned to Channel 3.
TV/VCR SOURCE set to TV.
Probable
Solution
Disconnect
power cord for 5 minutes,
reprogram
VCR if necessary.
Connect
;_ower cord.
Replace
with new batteries.
Set INPUT
source on TV to
Audio/Video
In, or tune TV to Channel
3, as appropriate.
Set TV/VCR
SOURCE
to VCR,
so VCR
appears
La Message
Center.
Tape will not fast forward or rewind.
VCR operating sound is audible during
operation.
Tape playing in VCR does not appear on
TV screen.
Video "Noise" (horizontal streaks) ap-
)ear during normal tape playing.
Playing
Tapes (Playback)
Problems
Tape is fully rewound or fast forwarded.
No action required.
Note: This is normal operating
sound
No action required.
from internal
mechanisms.
TV input set to source other than VCR.
TV/VCR SOURCE set to TV.
Tape is a rental or recorded on another
VCR.
Tape heads are dirty.
Set Input on TV to Audio/Video In or
tune TV to Channel 3 a_g appropriate.
Set TV/VCR SOURCE to VCR, so VCR
appears in Message Center.
Use ADJUST Left/Right ar_rows to
manually adjust trackin_g.
Clean Video heads.
No cable channel appears on TV screen.
Cable Service
Problems
Cable system not operating.
Cable box not turned on.
VCR not tuned to Cable Box output
channel.
VCR SOURCE SELECT set to AUX.
Call cable company for information.
Turn on ,Cable Box.
Tune VCR to Cable Box output channel.
Call cable company for number.
Set VCR SOURCE SELECT to TUNER.
Recording
Problems
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to
screen.
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/
Camcorder
isnot recording.
ICamcorder
isoff.
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14 _ 1
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