Service Information; Before Calling For Service - Zenith VR4106 Operation Manual & Warranty

SERVICE INFORMATION
Before Calling for Service
Please refer to the following Problem/Resolution Chart before calling for service. As a prelude to solving any
VCR problem, turn on TV and VCR. Select appropriate input for the TV to receive the video signal from the
VCR. Most likely you will use the Antenna In connection to the TV, and select channel 3 or 4 at the TV. Place
the VCR in the VCR mode by pressing TV/VCR on the remote repeatedly until vcs symbol appears in the VCR
front panel. If you have a cable box, turn on the cable box and select the cable box output channel (usually 3 or 4) at
the VCR.
Operating Problems
Observed Condition Possible Cause Probable Solution
No power to the VCR.
Remote control does not function.
No picture appears on TV screen
from any VCR function.
VCR features do not function. VCR
does not respond to remote control
functions or buttons on VCR.
Power cord is not connected.
Batteries are weak.
You are too far away from the VCR.
Source for TV is not selected properly.
TV/VCR mode for VCR is set to TV.
VCR is locked up.
Connect power cord.
Replace with new batteries.
Move closer to the VCR.
Set INPUT source on TV to Audio/Video In,
or tune TV to Channel 3 or 4, as appropriate.
Press TV/VCR on remote repeatedly to choose
VCR mode. yen symbol appears in VCR
front panel.
Disconnect VCR power cord for five (5)
minutes. Reset clock and other features as
necessary.
Some channels are skipped over
when using Channel Up/Down.
Picture and sound are weak or
missing.
Channel Tuning Problems
Those channels were deleted with the CH.
ADD/DEL option.
Antenna or cables are loose.
Wrong TUNING BAND option is being
used.
Use CH. ADD/DEL to restore channels. See
SETUP menu for details.
Tighten connections or replace cable.
Try all TUNING BAND options. See SETUP
menu for details.
Tape will not rewind or fast forward.
Mechanical sound is audible during
playback.
Tape playback does not appear on
TV screen.
Video "Noise" (horizontal streaks)
appear during normal tape playing.
VCR Status Display "flickers" when
using STILL video during tape
playback.
Playing Tapes (Playback) Problems
Tape is fully rewound or is at its end. No action available.
Note: This is normal operating sound from No action available.
internal mechanisms.
Source for TV is not selected properly.
TV/VCR mode for VCR set to TV.
Tape is a rental or was recorded on another
VCR.
Tape heads are dirty.
Tape tracking needs to be adjusted while in
slow-motion playback.
Set Input source on TV to Audio/video In, or
tune TV to Channel 3 or 4, as appropriate.
Press TV/VCR repeatedly to choose VCR
mode. yen symbol appears in VCR front
ipanel.
Use ADJUST (Left or Right) for manual
tracking adjustment while tape is playing.
Clean Video heads.
From STILL video mode, enable slow-motion
playback. Use ADJUST (Left or Right) to
adjust tracking for best picture. Return to
PLAY mode, then press PAUSE for STILL
video.
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