Surface Units - GE EER2000 Owner's Manual

Before YouCall For Service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
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Surface units w illnot
maintain a rolling boil
or cookingis not
fast enough
Possible Causes
Improper cookware
being used.
What To Do
* Use pans which are fiat and match the diameter
of tile surface unit selected.
A fuse in your home may be • Replace tile fllse or reset tile circuit breakeL
not work properly
blown or the circuit breaker
tripped.
Cooktop controls • Check to see tile correct control is set for the surface
improperly set. unit you are using.
• This is natural. The unit is still on and hot.
glowing when turned
to a lower setting
Scratches (mayappear
as cracks)on cooktop
glasssurface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned * See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into * See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • (;all a qualified technician for rephcement.
of the cooktop on the cooktop.
Frequent cycling
Improper cookware • Use only fiat cookware to minimize cycling.
off and on of
being used.
surface units
Controlsignals after
enteringcookingtime
or delay start
You forgot to enter a
bake temperature or
cleaning time.
• Touch the Bake pad and desired tenlperature
or the
Self Clean pad and desired clean time.
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