Advertisement
Before you call for service...
Troubleshooting Tips
Problem
Possible Causes
What To Do
Water hard sometimes
Using hot water while the water
, Avoid using hot water during water softening sgstem
softening sgstem is regenerating
recharge because the water heater will refill with hard wate[
SeeAutomatic Hard Water Bgpass During Recharge section,
page 13.
Control HARDNESS number setting
, Pressand releasethe SETbutton until HARDNESS shows in the
too low
displag. Be sure the number shown isthe same as the actual
grains per gallon hardness of gour water supplg. Seethe Control
section if a change in the setting is needed.
Grains of hardnessin gout water
, Water hardness can change over time, especiallg in well wate[
supplg have increased
To check, have the water tested bg a water analgsis laboratorg
or call gour local water department. Adjust the HARDNESS
number setting as needed.
Water feels slipperg
Absence of hardness minerals
, This is normal. Hardness in water gives it the abrasive feel
after installation of
gou mag have been accustomed to. The slipperg feel is the
water softening sgstem
clean feel of soft wate[
Water softening sgstem
Water softening sgstem is a
, Does not use much salt to regenerate-verg efficient.
not using ang salt
"demand" unit
Possible salt bridge
, Seethe About the Water Softener Sgstem section, page 14.
Possible plugged nozzle and venturi
, Seethe About the Water Softener Sgstem section, page 14.
Water is blue color
Acidic water in copper plumbing
, Have the water tested at once.
after water softening
sgstem was installed
Water softening sgstem
Meter turbine stuck
, See the Service: Manuallg Initiated Electronics Diagnostics
not regenerating
section for troubleshooting procedures, page 18.
, Callfor service.
Sensor wire not plugged into
, Seethe Service:Manuallg Initiated ElectronicsDiagnostics
the control
section for troubleshooting procedures, page 18.
, Callfor service.
No power to unit
, Check the circuit breaker or fuses.
Mechanical defect
, Callfor service.
Cloudiness on glassware
Combination of soft water and
, This is called etching and is permanent. To prevent this
(automatic dishwashers)
too much detergent
from happening, use less detergent if gou have soft wate[
Wash glassware in the shortest cgcle that will get them clean.
Excessive/high level
Valve drain hosepinched,
, Ang restriction in this drain hose mag prevent proper
of water in brine tank
plugged, elevated too high
operation of the nozzle and venturi and reduce or prevent
or otherwise restricted
brine draw during recharge.
Nozzle and venturi dirtg, incorrectlg
, Seethe Cleaningthe Nozzle and VenturiAssembly section,
assembled or damaged
page 14. With water pressure to the water softening sgstem
off, take the nozzleassemblg apart. Inspect, clean and
replace as needed.Ang foreign particle(s),scratches, nicks,
etc., in the passages can prevent operation. Be sure holes
2/4
in the gasket are centered over holes in the housing.
Advertisement
