Password Problems - Palm Handhelds m100 Handbook

Password problems

Problem
I forgot the
password, and my
handheld is not
locked.
I forgot the password
and my handheld is
locked.
Page 193
Solution
You can use Security to delete the
password, but your handheld deletes all
entries marked as private. However, if you
perform a HotSync operation before you
delete the password: the HotSync process
backs up all entries, whether or not they are
marked private. Then, you can follow these
steps to restore your private entries:
1. Use the Palm Desktop software and
the HotSync cradle/cable or infrared
communication to synchronize your
data.
2. Tap Forgotten Password in Security
to remove the password and delete
all private records.
3. Perform a HotSync operation to syn-
chronize your data and restore the
private records by transferring them
from your computer to your
handheld.
If you assign a password and lock your
handheld, you must perform a hard
reset to continue using your handheld.
See "Performing a hard reset" in
Appendix A for more information.
Frequently Asked Questions