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Troubleshooting Tips - GE JP355 Owner's Manual

Radiant cooktop
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Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to carl for service.
Surface elements will
not maintain a rolling
boil or cookingis slow
Possible Causes
Improper
cookwaxe
being
used.
What To Do
• Use pans
which
are absolutely
flat
and
match
tile
diailleter
of tile stlr£1ce
eleil/ent
selected.
Surface elements do
A fuse in your
home
may
be
• Replace
tile fl/se or reset
tile circuit
breaker:
not work properly
blown
or the
circuit
breaker
tripped.
Cooktop
controls
• Check
to see
tile
correct
control
is set fl:,r the
SI/l'J[_l('e
improperly
set.
element
vet!
are using.
_nyscratches
ormetal
Incorrect
clemmag
• Lrse recommended
cleaning,
I)r°cedtu'es"
marks or abrasions on
methods
being
used.
radiantcooktop glass
Cookware
with
rough
• Be S[/l'e cookwal'e
bottOll_S
;llld
cookware
;ll'e ('le;in
surface
bottolllS
being
used
or
befl)l'e
use.
(.[se
cookw;ire
with
SlllOoth
bottolllS.
coarse
particles
(salt
Tiny
scratches
m'e not removable
but \\'ill become
or sand)
were
between
less visible
in tim e as a restflt
of cleaning.
the cookware
m_d the
surface
of the
cooktop.
Cookwaxe
has been
slid
across
the
cooktop
surface.
Areas
of discoloration
Improper
cookware
• Marks
fl'om aluminum
and
copper
pans as well as
or dark streaks
on the
being
used.
mineral
deposits
fl'om water
or fl)od can be removed
cooktop
with the cleaning
cream.
Hot surface
on a model
• This is normal.
The
surthce
may appear
discolored
with a light-colored
cooktop,
when
it is hot. This is temporary
and will disappear
as the glass cools.
Food
spillovers
not cleaned
• See the Cleaning the glass cooktop section.
before
next
use.
Incorrect
cleaning
methods
• Use recommended
cleaning
procedures.
being
used.
Plastic melted
to
Hot
cooktop
came into
• See the Glass surface--potential
for permanent
damage
the surface
contact
with plastic
placed
section
in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture
spilled
• Call a qualified
technician
for replacement.
of the cooktop
on the cooktop.
Frequent cycling offand
Improper
cookware
• Else only flat cookware
to minimize
cycling.
on of surface
elements
being
used.
See Surface
elements
cycle on and off section.
Controlknob will
not turn
Cooktop
controls
improperly
set.
• When
tile
knob
is in tile
OFFposition,
it must
be
pushed
in befl>re
it can
be turned.
When
tile
knob
is in any other
position,
it can
be
tin'ned
without
being
ptlshed
in.
13

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