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Epson Stylus
Pro 4900
®
USER'S GUIDE

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Summary of Contents for Epson C11CA88001A1

  • Page 1 Epson Stylus Pro 4900 ® USER’S GUIDE...
  • Page 2 Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...
  • Page 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5: Table Of Contents

    Selecting Media for Your Printer ....... 35 Guidelines for Using Epson Media ......36...
  • Page 6 Selecting Custom Paper Configurations ..... . 58 3 Printing with Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper....60 Choosing Basic Print Options .
  • Page 7 Contents | 7 4 Printing With Epson Drivers for OS X Sizing Images for Borderless Printing on Roll Paper....88 Choosing Page Setup and Basic Print Options ....89 Choosing Advanced Media Control Options.
  • Page 8 8 | Contents Replacing the Paper Cutter ........131 Removing the Old Cutter .
  • Page 9: Warnings, Cautions, Notes, And Tips

    This User’s Guide provides important information on setting up and using Introduction your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
  • Page 10: Options And Accessories

    Ink cartridges See page 125 for a complete list. You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766).
  • Page 11: Where To Get Help

    Before you call, make sure you have your printer serial number and proof of purchase. Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
  • Page 12: Os X System Requirements

    12 | Introduction OS X System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Mac should meet these requirements: OS X 10.5.8 or higher • PowerPC ® G5, Intel ® , or higher processor •...
  • Page 13: Important Safety Instructions

    Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink • or paper. Make sure you have two people lift the printer.
  • Page 14 Do not move the print head by hand unless instructed to do so by an • the printer until the panel Epson service technician; otherwise you may damage the printer. shuts off and the P power light stops Do not insert objects through the slots. Take care not to spill liquid on •...
  • Page 15: Ink Cartridge Safety Instructions

    Introduction | 15 For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the •...
  • Page 16: Printer Parts

    16 | Introduction Printer Parts Front Roll paper Roll paper Edge guide Paper support cover feeder Spindle Rear manual holders feeder Front cover Printer cover Cartridge cover (left) Paper Print head cassette Output tray Paper eject Cartridge support cover (right) Ink cartridges Borderfree Front manual...
  • Page 17: Control Panel

    Introduction | 17 Control Panel Paper alert Ink alert light light Power light and button Pause/reset light and button LCD screen Paper feed up Paper release button ™ (ePlaten ) light and button Left arrow or paper source button Main Menu button Paper cut Ink menu button button...
  • Page 18 18 | Introduction...
  • Page 19: Setting Up The Printer

    This chapter includes the following information: Chapter 1: Setting Up the Unpacking and connecting the Epson Stylus Pro 4900 • Printer Installing ink • Connecting to your computer or network • Configuring the printer for a network • Installing the printer software for Windows or Mac •...
  • Page 20 20 | Setting Up the Printer 3. Remove all packing materials and tape from the output tray. 4. Open the paper tray and top cover and remove all packing materials and tape from inside the printer. Check carefully for all the tape inside and outside the printer, then close the top cover.
  • Page 21: Installing Ink

    Setting Up the Printer | 21 6. Remove the tape from the back of the printer and connect the power cable. 7. Press the P power button to turn on the printer. Installing Ink Use the ink cartridges that came with your printer for initial ink charging. 1.
  • Page 22 22 | Setting Up the Printer 3. Note the location of the slots corresponding to each cartridge. Ink bay Slot no. Cartridge Green (GR) Light Light Black (LLK) Yellow (Y) Left Light Cyan (LC) Vivid Light Magenta (VLM) Orange (OR) Matte Black (MK) Vivid Magenta (VM) Right...
  • Page 23: Connecting To Your System

    Windows 1. Make sure that your computer and printer are turned on and that the Note: If you see a Found Epson Stylus Pro 4900 is NOT connected to the computer. New Hardware Wizard screen, click Cancel and 2. Insert the printer software CD in your CD or DVD drive.
  • Page 24 Install 5. Follow the on-screen instructions to install all the necessary software and manuals, place a link to the Epson Professional Imaging website on your desktop, and register your printer. 6. When prompted, connect a USB cable. Use any open USB port on your computer.
  • Page 25: Os X

    1. Make sure that your computer and printer are turned on and that the Epson Stylus Pro 4900 is connected to the computer 2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD drive. Note: If you see the 3.
  • Page 26: Connecting To A Network

    26 | Setting Up the Printer Connecting to a Network Make sure you have the correct cable for connecting the printer. To connect to a network switch or hub, you need a standard RJ-45 “straight-through” network cable. To connect directly to your computer’s network interface, Note: You must use a you need an RJ-45 crossover cable.
  • Page 27 Setting Up the Printer | 27 5. Press . A checkmark appears next to to show that it’s SHOW selected. 6. Press l to go back, then press d to highlight IP ADDRESS SETTING 7. Press r, then press u or d to choose one of the following IP configuration settings: Note: If you don’t know Select this setting if your network uses a DHCP server to...
  • Page 28: Printing A Network Status Sheet

    28 | Setting Up the Printer 15. See “Printing a Network Status Sheet” below to print a network status sheet and confirm the new IP address. For Windows, you’ll need the IP address during setup. Now you can install the printer software (see “Installing the Printer Software”...
  • Page 29 LPT1: 6. Follow the on-screen instructions to install all the necessary software, place links to the User’s Guide, Network Guide, and Epson Professional Imaging website on your desktop, and register your printer. 7. When you’re done, click and eject the CD.
  • Page 30 30 | Setting Up the Printer See “Adding the Network Port” on page 31 to create a network port for your printer. OS X 1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or DVD drive. 2. Double-click the icon.
  • Page 31: Adding The Network Port

    Setting Up the Printer | 31 Adding the Network Port After installing the printer software on your computer, you need to add the network port. See the appropriate section below for your operating system. Windows 1. To add the network port for Windows, see below. Windows 8: Navigate to the screen, click •...
  • Page 32 32 | Setting Up the Printer 3. Select , then click the button. Standard TCP/IP Port New Port 4. When the printer port wizard opens, click Next 5. Enter the printer’s IP address, shown on the network status sheet, in the Printer Name or IP Address text box.
  • Page 33: Updating Your Printer Firmware

    You can now use the printer on your network. Updating Your Printer Firmware To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Checking the Current Firmware Version 1.
  • Page 34: Downloading And Updating The Firmware

    Panel utility automatically locate and download the latest firmware from the Epson website. If you need to download the firmware manually, visit Epson’s U.S. support website (www.epson.com/support) or Canadian support website (www.epson.ca/support), select your product, then click Drivers & Downloads Choose the firmware update version for Windows or Mac and follow the instructions on the screen.
  • Page 35: Handling Paper And Other Media

    The Epson Stylus Pro 4900 prints on a variety of media, including roll paper Chapter 2: and cut sheets up to 17 inches wide. You can also use heavy stock, such as Handling Paper posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder.
  • Page 36: Guidelines For Using Epson Media

    Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The Epson Stylus Pro 4900 accepts sheets ranging from 8 × 10 inches to 17× 24 inches. Follow these additional guidelines for cut sheet paper: You can leave your roll paper on the spindle when you print on cut •...
  • Page 37: Cut Sheet Paper Paths

    Handling Paper and Other Media | 37 Cut Sheet Paper Paths In addition to the paper cassette, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for Epson media, as listed below: Paper cassette Epson or non-Epson media with paper •...
  • Page 38: Loading Paper In The Paper Cassette

    Hot Press Natural • Watercolor Paper - Radiant White • UltraSmooth Fine Art Paper • Epson Velvet Fine Art Paper • Front manual feed slot Epson and non-Epson media with • paper thicknesses from 0.8 to 1.5 Carolina Cover C1S 18 Point •...
  • Page 39 Handling Paper and Other Media | 39 Epson cut sheet paper capacity Loading Paper type Size (inches) capacity Presentation Paper Matte 8.5 × 11 Photo Quality Ink Jet Paper 11 × 17 13 × 19 17 × 22 Proofing Paper White Semimatte 13 ×...
  • Page 40 40 | Handling Paper and Other Media 5. Slide open the paper cassette, lift it slightly and then pull it out. 6. If your paper is size A3 or larger, extend the paper cassette to match the size of the paper. 7.
  • Page 41 Handling Paper and Other Media | 41 8. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges. 9. Load the sheets with the printable side face-down, in the portrait orientation (short edge first). Place the paper all the way back in the paper cassette and next to the right edge.
  • Page 42 42 | Handling Paper and Other Media 11. Insert the paper cassette. Push it firmly into the printer. 12. Replace the output tray and adjust its length to fit your paper size.
  • Page 43: Using The Front Manual Feed Slot

    Handling Paper and Other Media | 43 Using the Front Manual Feed Slot If you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5 mm) thick, you must use the manual feed slot. This provides a straight-through paper path.
  • Page 44 44 | Handling Paper and Other Media 5. Push the paper under the gray feed rollers inside the printer. 6. Align the edge of the paper with the mark on the paper cassette cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow mark on the right and the leading edge with the mark.
  • Page 45 Handling Paper and Other Media | 45 7. Press the button. The printer automatically feeds the paper into printing position. 8. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open.
  • Page 46: Using The Rear Manual Feed Slot

    46 | Handling Paper and Other Media Using the Rear Manual Feed Slot You may use the rear manual feed slot for thicker media types such as Velvet Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 37.
  • Page 47 Handling Paper and Other Media | 47 3. Adjust the edge guide according to the paper width. 4. Align the sheet with the right edge of the slot and insert it until it meets resistance. Make sure the sheet is straight. 5.
  • Page 48: Using Roll Paper

    You can use roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Check the Epson Pro Imaging website (www.proimaging.epson.com) or your Epson Professional Imaging authorized reseller for available media. Roll Paper Guidelines Caution: Some 2-inch...
  • Page 49: Removing And Installing The Spacer

    Handling Paper and Other Media | 49 Choose if you’re printing on canvas or other heavy media. Media • that is too thick may damage the cutter. Use of an external cutter/scissor is recommended. Also choose this setting if you want to print a series of pages and keep them together for cutting later on.
  • Page 50: Loading The Paper Onto The Spindle

    50 | Handling Paper and Other Media 2. Remove the spacer by holding the outer edge and pulling straight off the spindle. Note: The spindle Loading the Paper onto the Spindle accommodates both 2-inch and 3-inch roll Follow these steps to attach the roll to the spindle: paper cores.
  • Page 51: Placing The Paper In The Printer

    Handling Paper and Other Media | 51 Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The black end of the spindle goes on the left.) Note: To avoid feeding 3.
  • Page 52 52 | Handling Paper and Other Media 4. Insert the leading edge of the roll paper into the roll paper feeder until the message on the LCD screen prompts you to press the button. 5. Press the button. The printer automatically feeds the paper to the printing position.
  • Page 53: Removing Paper From The Spindle

    Handling Paper and Other Media | 53 Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, press the button.
  • Page 54: Switching Between 2-Inch And 3-Inch Roll Paper

    54 | Handling Paper and Other Media Switching Between 2-Inch and 3-Inch Roll Paper You can convert the spindle to accept roll paper with either a 2-inch or Note: Roll paper with a 2-inch core may cause 3-inch core by using the spindle adapters. Follow these steps to attach the paper jams on this printer adapters for using 3-inch roll paper: due to severe paper curl.
  • Page 55: Adjusting The Platen Gap For Thick Or Thin Paper

    LCD screen to remind you of the narrow or wide setting. When you switch media, don’t forget to change the setting back to STANDARD. If you’re printing on non-Epson media, you may also need to create a paper configuration to optimize your results. See the following section for more information.
  • Page 56: Optimizing The Settings For Your Paper

    However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver. Use the paper configuration settings described below. If you’re printing on unusually thick or thin paper, you may also need to adjust the platen gap;...
  • Page 57 • PAPER FEED ADJUST B at the bottom of the cut sheets. lets you print with non-Epson media and avoid • DRYING TIME smearing the ink. You can make the print head wait up to 10 seconds after each pass to allow ink to dry on the page.
  • Page 58: Selecting Custom Paper Configurations

    58 | Handling Paper and Other Media 12. When done, press the button. Selecting Custom Paper Configurations Once you have created a paper configuration, you can select it whenever you print on that paper: 1. Press the button, then press the d button to highlight Menu PAPER SETUP...
  • Page 59: Printing With Epson Drivers For Windows

    Your Epson Stylus Pro 4900 comes with drivers and utilities that let you Chapter 3: print and manage print jobs. Printing With Epson Drivers ICC profiles are included, so you can use the color management features in for Windows Adobe Photoshop or other applications, or in the driver itself. A...
  • Page 60: Sizing Images For Borderless Printing On Roll Paper

    60 | Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto or create a custom paper size, as described on Expand Retain Size page 67.
  • Page 61: Choosing Basic Print Options

    Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printer and color management options.
  • Page 62 62 | Printing With Epson Drivers for Windows 3. Select a setting that corresponds to the paper you are Media Type printing on. See the table on page 63 for more information. If you are using a color-managed workflow, make sure you choose •...
  • Page 63: Selecting The Correct Media Type Setting

    If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with...
  • Page 64 64 | Printing With Epson Drivers for Windows different settings to determine which one is best for the media you’re using. For this media Select this Media Type setting Photo Paper Epson Exhibition Fiber Paper Exhibition Fiber Paper Premium Luster Photo Paper (260)
  • Page 65: Choosing Color Management Options

    Printing With Epson Drivers for Windows | 65 For this media Select this Media Type setting Standard Proofing Paper (240) Standard Proofing Paper (240) Standard Proofing Paper SWOP 3 Standard Proofing Paper SWOP 3 Standard Proofing Paper Adhesive Standard Proofing Paper Adh...
  • Page 66 66 | Printing With Epson Drivers for Windows 4. Choose one of the following settings (if you select Color Controls , click the button after you select the setting): Advanced lets you specify individual values for adjusting • Color Controls brightness, contrast, saturation, and CMY inks, or choose from three Printer Color Adjustment modes.
  • Page 67: Choosing Roll Paper Options

    Printing With Epson Drivers for Windows | 67 disables color management in the • Off (No Color Adjustment) Tip: If you turn off color management, you can printer driver. Choose this mode when you use a color managed still control the ink workflow in Photoshop or other software.
  • Page 68 68 | Printing With Epson Drivers for Windows 2. For the Source setting, select Roll Paper Roll Paper (Banner) setting allows you to print a series of Roll Paper (Banner) continuous images without any space between them. This option is not available with all applications, and is mostly for tiling an image.
  • Page 69 Printing With Epson Drivers for Windows | 69 6. Click the button to select a borderless sizing option. Choose Expansion , then click Auto Expand Retain Size enlarges your image (up to 3%) to fit the size of the Auto Expand paper.
  • Page 70: Choosing Cut Sheet Paper Options

    70 | Printing With Epson Drivers for Windows 8. Choose one of the following settings: Auto Cut disables automatic cutting. Choose this setting if you want to • Normal operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut by hand.
  • Page 71 Printing With Epson Drivers for Windows | 71 2. For the setting, select the paper source you’re using ( Source Paper Cassette Manual Feed 3. Click and select the setting you’d like, then click Printable Area makes the bottom margin larger than the top and sides.
  • Page 72 72 | Printing With Epson Drivers for Windows If the size of your paper is not listed, you can create a custom paper size. Select . You see this window: User Defined Type a name for your custom size, then enter the size in hundredths of an inch (or millimeters) and click .
  • Page 73: Choosing Page Layout Options

    Printing With Epson Drivers for Windows | 73 Choosing Page Layout Options Note: Select Landscape You can print multiple copies, change the print orientation, reduce or when you want to rotate enlarge your image, or print on both sides of the paper.
  • Page 74: Choosing Paper Configuration Options

    Apply Choosing Paper Configuration Options If you are using non-Epson media and you need to fine-tune its performance, you can create a custom paper configuration and save it as a setting in the printer driver. Then, whenever you print on that...
  • Page 75 Printing With Epson Drivers for Windows | 75 lets you control the ink saturation level (for example, • Color Density when you turn off color management in your printer software). lets you print with non-Epson • Drying Time per Print Head Pass media and avoid smearing the ink.
  • Page 76 76 | Printing With Epson Drivers for Windows 4. On the tab, select any other necessary setting for your paper in the Main Media Settings box. (See page 61 through page 67 for details.) 5. Click the button. You see a window like this:...
  • Page 77: Choosing Advanced Black And White Photo Settings

    Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
  • Page 78 78 | Printing With Epson Drivers for Windows 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose for the Color setting. Advanced B&W Photo 3. Click , then click .
  • Page 79 Printing With Epson Drivers for Windows | 79 4. You can adjust the following settings: Allows you to add tone (hue) to your black and • Color Toning: white output. The default is Neutral, which will provide you with a neutral tonal scale print.
  • Page 80: Saving, Exporting, And Importing Custom Settings

    80 | Printing With Epson Drivers for Windows Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that you can share with others, who can import them for printing.
  • Page 81: Importing A Custom Settings Group

    Printing With Epson Drivers for Windows | 81 4. After saving your settings, you can do the following: To use the setting group to print right away, select the name you • gave it in the list, if necessary, and print.
  • Page 82: Editing Printer Driver Settings

    82 | Printing With Epson Drivers for Windows Editing Printer Driver Settings 1. Click the tab, then select Utility Menu Arrangement 2. Select the item you want to edit. You can do the following: Drag and drop the items to rearrange them •...
  • Page 83: Managing Print Jobs

    Printing With Epson Drivers for Windows | 83 Managing Print Jobs Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s...
  • Page 84: Optimizing Print Speed

    84 | Printing With Epson Drivers for Windows Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the tab, then click the button. You Utility Speed and Progress see this window: Note: If you want to...
  • Page 85 Printing With Epson Drivers for Windows | 85 speeds printing by rendering the entire • Page Rendering Mode page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing will take longer to start.
  • Page 86: Setting Monitoring Preferences

    86 | Printing With Epson Drivers for Windows Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer.
  • Page 87: Printing With Epson Drivers For Os

    Your Epson Stylus Pro 4900 comes with drivers and utilities that let you Chapter 4: print and manage print jobs. Printing With Epson Drivers ® ICC profiles for ColorSync are included, so you can use color management for OS X ®...
  • Page 88: Sizing Images For Borderless Printing On Roll Paper

    88 | Printing With Epson Drivers for OS X Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an option, or create a custom paper size.
  • Page 89: Choosing Page Setup And Basic Print Options

    Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose additional settings for more control over your printer and color output.
  • Page 90 Then continue with and selecting Page step 6. Setup. If you’re using roll paper, Epson recommends that you create a • custom paper size to make the best use of your paper. See step 5 for instructions.
  • Page 91 Printing With Epson Drivers for OS X | 91 Also be sure to select roll paper options, as described on page 96. Select the paper size, then choose the setting The following settings are available, depending on the size you choose: size setting prints on cut sheet paper with a bottom •...
  • Page 92 92 | Printing With Epson Drivers for OS X prints your image on roll • Roll Paper - Borderless (Retain Size) paper at the size you specify in your application. You need to size it slightly wider than the paper width to print without borders. See page 88 for more information.
  • Page 93 Printing With Epson Drivers for OS X | 93 8. Select from the drop-down menu. You see this screen: Printer Settings Select Printer Settings 9. If you created a custom paper size for your roll paper, select the Auto option in the drop-down menu.
  • Page 94 94 | Printing With Epson Drivers for OS X to disable color management in the • Off (No Color Adjustment) printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or another software application. See page 107 for instructions.
  • Page 95: Choosing Advanced Media Control Options

    Printing With Epson Drivers for OS X | 95 Choosing Advanced Media Control Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. Note: You may need to 1. Select from the drop-down menu. You see...
  • Page 96: Choosing Roll Paper Settings

    96 | Printing With Epson Drivers for OS X helps reduce vertical banding and creates a • Paper Thickness sharper image when printing on unusually thick or thin paper. lets you decrease the paper suction level when • Paper Suction printing on thinner papers (less than 12 lb), such as CAD drafting paper.
  • Page 97 Printing With Epson Drivers for OS X | 97 2. Choose one of the following Auto Cut Settings disables automatic cutting. Choose this setting if you want to • operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting.
  • Page 98: Controlling Borderless Image Expansion

    98 | Printing With Epson Drivers for OS X Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with option, select from the drop-down Auto Expand Roll Paper Settings menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion.
  • Page 99: Creating A Custom Preset And Printing

    Printing With Epson Drivers for OS X | 99 Creating a Custom Preset and Printing Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for future print jobs.
  • Page 100: Choosing Advanced Black And White Photo Settings

    Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
  • Page 101 Printing With Epson Drivers for OS X | 101 4. Select from the drop-down menu. Advanced Color Management You see this screen: 5. Choose the settings that are best for your photo. You can use the photo on the screen as a guide.
  • Page 102 102 | Printing With Epson Drivers for OS X : Adjusts the overall density or focus of the • Max Optical Density print. Create a soft focus print by setting the density to lower. : If your image is prone to gloss differential, •...
  • Page 103: Managing Print Jobs

    Printing With Epson Drivers for OS X | 103 Managing Print Jobs After you click you can monitor the progress of your print job. Follow Print, these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) name.
  • Page 104: Selecting The Correct Media Type Setting

    If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com ( U.S. sales), www.epson.ca (Canadian sales). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
  • Page 105 Printing With Epson Drivers for OS X | 105 For this media Select this Media Type setting* Premium Canvas Matte Premium Canvas Matte Velvet Fine Art Paper Velvet Fine Art Paper Watercolor Paper Radiant White Watercolor Paper Radiant White Textured Fine Art Paper...
  • Page 106 106 | Printing With Epson Drivers for OS X...
  • Page 107: Managing Color With Profiles

    For the most precise color in your prints, you can use profiles designed Chapter 5: specifically for your printer model and paper type. Basic profiles are installed Managing with your printer driver. Color With Profiles Assigning a profile to your image doesn’t alter it, only the interpretation of it by your software and how it appears on your monitor and in a printout.
  • Page 108 108 | Managing Color With Profiles You see this window: Note: The settings shown are suggested values. 3. Select from U.S. Prepress Defaults North America Prepress 2 menu to set as the color space. Click Settings Adobe RGB (1998) 4. Open the photo you want to print. If you see an Embedded Profile Mismatch message, select Use the and click...
  • Page 109 Managing Color With Profiles | 109 6. Select , then click File Print Print with Preview 7. Click , then select More Options Show More Options Color Management 8. Click , select page settings as necessary, and click Page Setup 9.
  • Page 110: Selecting Print Settings And Printing

    110 | Managing Color With Profiles Selecting Print Settings and Printing 1. Click the button, select and select Print Epson Stylus Pro 4900 Printer Settings Print Settings 2. Select the setting for your paper (see page 104). Media Type 3. Set the rest of the print settings you want to use.
  • Page 111: Windows Printing With A Color Profile

    Managing Color With Profiles | 111 Windows Printing With a Color Profile First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print. Note: The settings Setting Up Photoshop and Assigning a Profile shown are suggested values.
  • Page 112 112 | Managing Color With Profiles 5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image > Mode > Assign Profile . Then select one of the following as the Profile Edit > Assign Profile setting: A different RGB working space (or Profile), such as •...
  • Page 113: Selecting Print Settings And Printing

    Managing Color With Profiles | 113 10. Under , select a profile for your printer and Profile Printer Profile the paper you’ll use. 11. For the setting, select Intent Rendering Intent Relative Note: If your image , and click the Colorimetric Perceptual Black Point...
  • Page 114 114 | Managing Color With Profiles...
  • Page 115: Maintaining And Transporting The Printer

    The Epson Stylus Pro 4900 requires little maintenance to keep working at its Chapter 6: best. This chapter describes the following routine procedures: Maintaining Checking printer status and part life • Transporting Checking and cleaning the print head • the Printer Aligning the print head •...
  • Page 116: Printing Status Information

    116 | Maintaining and Transporting the Printer Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. 2.
  • Page 117: Checking Printer Status From The Printer Driver

    Maintaining and Transporting the Printer | 117 Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s).
  • Page 118: Checking And Cleaning The Print Head

    . Double-click • Start Control Panel . Right-click your printer icon and select Printers and Faxes . Click the tab. Printing Preferences Utility OS X: Open the in your • EPSON Printer Utility4 Applications folder. Select your printer and click...
  • Page 119 Maintaining and Transporting the Printer | 119 You see a menu like the following: Windows OS X 3. Select the icon and follow the instructions on the screen. Nozzle Check × 4. After the pattern is printed, use at least a 10 eye loupe to examine it.
  • Page 120: Checking And Cleaning The Print Head Using The Control Panel

    120 | Maintaining and Transporting the Printer Checking and Cleaning the Print Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle if necessary.
  • Page 121: Automatically Checking And Cleaning The Print Head

    Maintaining and Transporting the Printer | 121 Automatically Checking and Cleaning the Print Head Prior to a print job, the printer automatically checks the nozzles and cleans them if necessary. You can specify how often you want this to happen or turn this feature off.
  • Page 122: Running Cleaning Cycles

    Running Cleaning Cycles You can run several types of cleaning cycles from the control panel (or from the Epson LFP Remote Panel): normal cleaning, power cleaning, and cleaning each pair of ink colors. Run the power cleaning only if the normal cleaning process is not sufficient to clear the nozzles.
  • Page 123: Aligning The Print Head

    Maintaining and Transporting the Printer | 123 4. When cleaning is finished and the P power light stops flashing, print the nozzle check again to confirm that the head is clean. Note: You must use at For effective cleaning, always run a nozzle check between cycles. ×...
  • Page 124: Replacing Ink Cartridges

    6 months. If you do so, without any loss of print quality. However, it is best to replace a low ink Epson recommends cartridge before starting a large print job. covering the openings with tape.
  • Page 125 Photo Black (PK) T653100 “replace cartridge” indicator comes on. You can purchase genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit For best printing results, www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or...
  • Page 126 126 | Maintaining and Transporting the Printer 2. Press the ink compartment cover to open it. Caution: Leave the expended cartridge in the printer until you are ready to replace it. To prevent ink reporting errors, never replace the ink cartridges with the printer turned off.
  • Page 127 Maintaining and Transporting the Printer | 127 5. Make sure the replacement cartridge is the correct color and remove it from its package. Gently shake the cartridge for about 5 seconds before installing it. Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge or are trying to 6.
  • Page 128: Changing The Black Ink Cartridge

    The Photo Black cartridge is ideal for printing photographic images on all media types. It is optimized for traditional photographic and ink jet-coated papers, such as Epson Ultra Premium Photo Paper Luster and Epson Photo Paper Semi-gloss, etc. The Matte Black cartridge is optimized for printing photographic images on matte or plain papers, such as Epson Ultra Premium Presentation Paper Matte and Epson Velvet Fine Art Paper.
  • Page 129: Changing The Date And Time

    The printer will now automatically change the black ink depending on Note: If you are unable to access the clock settings, your media type selection. it has already been set via software. Use Epson NetConfig to make clock Changing the Date and Time adjustments. 1. Press r Menu 2.
  • Page 130 130 | Maintaining and Transporting the Printer To change the language on the LCD screen, press d to highlight • , then press r. Press d until you see the language you LANGUAGE want, then press to select it. The printer exits maintenance mode and returns to normal operation.
  • Page 131: Replacing The Paper Cutter

    Replacing the Paper Cutter If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced. You can obtain a new cutter from Epson (part number C12C815351). See page 10 for ordering details. Removing the Old Cutter...
  • Page 132 132 | Maintaining and Transporting the Printer 3. Use a cross-head screwdriver to remove the four screws holding the front cover in place, then remove the front cover. 4. Open the cutter cover.
  • Page 133: Installing The New Cutter

    Maintaining and Transporting the Printer | 133 5. Loosen the screw holding the cutter in place, then carefully remove the WARNING: The blade is cutter from the printer. sharp. Be careful when removing it. 6. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1.
  • Page 134 134 | Maintaining and Transporting the Printer 2. Align the cutter cover, then press it in until it clicks into place. 3. Replace the front cover. 4. Close the printer cover and ink cartridge covers. Note: If you are using the optional SpectroProofer, install it without replacing 5.
  • Page 135: Replacing The Maintenance Tanks

    The icons show the approximate amount of space remaining in the tanks. sales), or call 800-GO-EPSON The Epson Stylus Pro 4900 has two maintenance tanks: Ink (part # (800-463-7766). T619000) and Borderfree (part # T619100). You need to replace each maintenance tank when the LCD screen instructs you to do so.
  • Page 136: Replacing The Ink Maintenance Tank

    136 | Maintaining and Transporting the Printer Replacing the Ink Maintenance Tank 1. Open the right ink cartridge cover. 2. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.
  • Page 137: Replacing The Borderfree Maintenance Tank

    Maintaining and Transporting the Printer | 137 Replacing the Borderfree Maintenance Tank 1. Remove the output tray. Note: If the optional SpectroProofer is installed, remove it. 2. Release the tank lock. 3. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it.
  • Page 138 138 | Maintaining and Transporting the Printer 4. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 5. Insert the new tank. Push it in firmly. 6. Set the lock, then replace the output tray. Note: The printer will not print if the tank is unlocked.
  • Page 139: Cleaning The Printer

    To ship the printer, you must repack it using the original box and packing materials and secure it to a pallet. If you do not have these items, contact Epson to purchase them. Otherwise, the printer may be damaged beyond WARNING: The printer weighs about 115 lb (52 kg) repair.
  • Page 140: Preparing The Printer For Shipment

    4. If you need to ship the printer, you must repack it using the original box and packing materials and secure it to a pallet. If you do not have these items, contact Epson to purchase them. Otherwise, the printer may be damaged beyond repair.
  • Page 141: Solving Problems

    • Uninstalling and reinstalling the printer driver • Diagnosing Problems The Epson Stylus Pro 4900 includes a number of ways to help you diagnose problems: To identify the most common problems, check the messages and lights • on the control panel. See pages 142 through 150 for more information.
  • Page 142: Checking Error Messages And Lights

    142 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD screen to indicate the status of the printer: Paper Ink alert alert light light Power light Pause/reset and button light and button LCD screen Paper feed up Paper release (ePlaten...
  • Page 143 Solving Problems | 143 When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem.
  • Page 144 144 | Solving Problems Message Explanation Response CLEANING ERROR Head cleaning did not clear the Press to clear the error and run the nozzles. head cleaning utility again. If cleaning AUTOMATIC HEAD doesn’t start, cancel printing from the CLEANING FAILED computer.
  • Page 145 Explanation Response INK CARTRIDGE ALERT A non-genuine ink cartridge is Select DECLINE and replace the ink installed. cartridge with a genuine Epson ink cartridge; NON-GENUINE CARTRIDGE! see page 124. QUALITY OF NON-GENUINE INK MAY VARY. NON-GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMUM.
  • Page 146 146 | Solving Problems Message Explanation Response MAINTENANCE BOX 2 The Borderfree maintenance Reinstall the maintenance tank or replace it ERROR tank is not installed correctly or if needed. See page 135. needs to be replaced. REPLACE MAINTENANCE BOX 2 MAINT BOX NEAR THE END One of the maintenance tanks Check the LCD screen to see which...
  • Page 147 Solving Problems | 147 Message Explanation Response NOZZLE CLOG DETECTED There is not enough space in Select YES, then follow the instructions to the ink maintenance tank to replace the maintenance tank. NOT ENOUGH EMPTY perform cleaning. SPACE IN MAINT BOX 1 CONTINUE CLEANING? YES (RECOMMENDED) PAPER CUT ERROR...
  • Page 148 148 | Solving Problems Message Explanation Response PAPER LOAD ERROR Paper has jammed in the Press the button and remove the printer. jammed paper; see page 158 for more PRESS THE BUTTON information. AND REMOVE THE JAMMED PAPER PAPER LOAD ERROR Paper has jammed in the Press the button and remove the...
  • Page 149 Solving Problems | 149 Message Explanation Response PAPER SKEW Paper is not loaded straight. Press the button and make sure the paper is loaded straight. LOAD PAPER PROPERLY PAPER SOURCE ERROR The paper source selected in Check the Paper Source or Paper Size the printer driver and the settings and make sure the paper is loaded CUT SHEET IS LOADED...
  • Page 150: Improving Print Quality

    150 | Solving Problems Message Explanation Response SPECTROPROOFER ERROR There is an error with the Refer to the SpectroProfer User’s Guide for optional SpectroProofer. additional information. REFER TO THE MANUAL AND CONNECT THE ILS20EP TO SPECTROPROOFER TURN THE POWER OFF, AND THEN ON AGAIN WRONG SUPPORT The paper eject support is in...
  • Page 151 ◗ Choose a higher resolution. ◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a method for adjusting the paper feed. Try adjusting your advanced media control settings (page 95 for OS X) or paper configuration settings (page 75 for Windows or page 104 for OS X).
  • Page 152 ◗ Run a nozzle check and cleaning cycle; see page 118. ◗ Make sure color settings in your application or printer software are correct. ◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction.
  • Page 153 Your print appears blurry or smeared. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 95 for OS X or page 75 for Windows) to choose the correct setting.
  • Page 154: Solving Operational Problems

    ◗ Make sure the Media Type setting in your printer software is correct. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting or drying time. Use your printer software (page 95 for OS X or page 75 for Windows) to choose the correct setting.
  • Page 155: Solving Miscellaneous Printing Problems

    > Printers and Faxes. Right-click the icon for your printer, then select Properties. Click the Ports tab and make sure your printer port is selected. ◗ Download and install the latest driver for OS X or Windows from the Epson website at www.proimaging.epson.com.
  • Page 156 156 | Solving Problems Problem Solution ◗ Make sure your software is installed correctly and the printer is selected. Blank paper is printed. ◗ Make sure the Paper Size setting in your printer software is correct for the paper you’re using. ◗...
  • Page 157: Solving Paper Problems

    • PLATEN GAP you’re printing on. See page 55 for more information. If you’re not using Epson media, use a paper configuration to adjust for • the paper’s thickness and drying time; see page 56.
  • Page 158: Clearing Paper Jams

    158 | Solving Problems Clearing Paper Jams When paper gets jammed in the printer, printing stops and you see a PAPER message on the LCD screen. Follow these steps to clear a roll paper jam: 1. Cut the paper at the paper insertion slot. 2.
  • Page 159 Solving Problems | 159 4. Open the printer cover, if necessary, and remove any other jammed paper. 5. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on. Follow these steps to clear a cut sheet paper jam: 1.
  • Page 160 160 | Solving Problems 3. If paper is jammed in the rear, remove the rear access panel by pulling it towards you as shown below. Remove the jammed paper and replace the rear access panel. 4. Remove jammed paper from the front manual feeder. 5.
  • Page 161: Uninstalling And Reinstalling The Printer Driver

    > > . Select the uninstall Panel Programs Programs and Features option for your Epson product, then select Uninstall. Windows 7 and Windows Vista: Click > Control Panel > . Select in the program Uninstall a program EPSON Printer Software list.
  • Page 162 162 | Solving Problems...
  • Page 163: Clearing Stored Print Information

    If you wish to clear this information (for example, before selling your Epson printer to another party), you may do so by running the printer’s nozzle check pattern 10 times.
  • Page 164: Dimensions And Weight

    164 | Specifications Dimensions and Weight Specification Description Height 26 inches (405 mm) Width 40 inches (863 mm) Depth 36 inches (766 mm) Weight 115 lb (52 kg) printer, (without consumables) stand, and paper basket Printer Interfaces USB (1.1 and 2.0 compatible) •...
  • Page 165: Cut Sheets

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 166: Ink Cartridges

    166 | Specifications Ink Cartridges Cartridge life 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) –4 to 104 °F (–20 to 40 °C);...
  • Page 167: Index

    Control panel Index aligning print head, 123 to 124 Accessories, 10 buttons, 17, 142 Adding printer (OS X), 32 to 33 changing language, 129 to 130 Adobe Photoshop, 107 to 113 changing measurement units, Aligning print head, 123 to 124 129 to 130 Always spool RAW datatype cleaning print head, 120 to 123...
  • Page 168 168 | Index Diagnosing problems, 141 Help, Epson, 11 Dimensions of printer, 164 High Speed Copies setting, 84 Documentation, how to use, 9 High Speed setting OS X, 94 Windows, 63 Humidity requirements, 163 Electrical specifications, 163 Energy consumption, 163...
  • Page 169 Index | 169 Network setup control panel, 26 to 28 adding printer, 32 to 33 Bonjour printing, 32 installing printer driver, 30 Optional equipment, 10 TCP/IP printing, 33 OS X Maintenance, 115 to 139 checking printer status, 117 Maintenance menu, 122 color management, 107 to 110 Maintenance mode, 129 to 130 system requirements, 12...
  • Page 170 Print head loading manually, 43 to 48 aligning, 123 to 124 OS X options, 89 to 92 checking status, 115 to 116 non-Epson, 56 to 58 cleaning, 118 to 123 ordering, 48 Print jobs printable area, 165 canceling, 83, 103...
  • Page 171 Windows, 28 to 30 smeared prints, 153 Profiles, color, 107 to 113 Progress Meter, 83, 84 Quality Options, Windows, 62 to 63 Registering non-Epson media, 56 to 58 OS X, 95 to 96 Windows, 74 to 77 Requirements, system, 11, 12...
  • Page 172 Width of printer, 164 adapter, 54 loading roll paper, 50 removing roll paper, 53 Status Monitor OS X, 117 Windows, 83 to 86, 117 Storing printer, 139 to 140 Suction, 57, 75, 96 Support, Epson, 11 System requirements, 11, 12...
  • Page 173 Index | 173 Windows adding network port, 31 to 32 basic print options, 61 to 63 borderless printing, 60, 67 to 72 canceling print jobs, 83 checking printer status, 117 color management, 65 to 67, 111 to 113 custom paper size, 60, 68, 72 custom presets, 80 to 81 installing printer driver, 28 to 30 layout options, 73...
  • Page 174 Index | 174...

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