Microsoft Windows Storage Server 2003 - HP StorageWorks X5000 Release Note

Microsoft Windows Storage Server 2003

This section describes issues related to Microsoft Windows Storage Server 2003.
Issue:
When repeatedly copying a file from a Linux client to an HP NAS Server running Windows
Storage Server 2003, the NAS server may stop responding (hang)
Description
Workaround
Issue:
Quotas used
Description
Workaround
Issue:
Blue screen condition occurs when using Microsoft Windows Server 2003 SP1 with StorageWorks
NAS and ProLiant Storage Server products
Description
Workaround
Issue:
Bugcheck 0x50 (PAGE_FAULT_IN_NONPAGED_AREA) in next boot after disabling Multipath
Support
Description
Workaround
Issue:
Incorrect error when file screening is implemented under Storage Manager
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Windows Storage Server 2003
The server becomes unresponsive because QAFilter.sys causes a deadlock
in the NTFS file system by incorrectly making a blocking call from a completion
routine. This issue occurs if you are using a version of QAFilter.sys that
is earlier than version 5.30.2190.7.
Contact HP Support to get the following Storage Manager fix updates:
QFE907648 and QFE906194.
If files for user accounts are deleted using the Local Login account, this has the
effect of moving user files to the recycle bin instead of removing them from the
drive. Due to the nature of volume--based quotas (instead of directory-based) this
has the effect of not releasing quota space.
Delete files from the Recycler and/or remove the recycle bin from the data drives.
Microsoft has offered Windows Server 2003 Service Pack 1 (SP1). If SP1 is
installed directly without Service Release 5.6 or the system patch provided in the
previous Service Release (SR5.5), a blue screen condition occurs when the HP
NAS server is restarted after the SP1 installation. At that point, the NAS server
no longer operates. The following customer bulletin contains further details and
affected products:
http://h20000.www2.hp.com/bizsupport/TechSupport/
Document.jsp?objectID=PSD_CB0204W
HP highly recommends that you install Windows Server 2003 SP1 using
the SR5.6 software. To learn more and order the Service Release, go to
http://software.hp.com, and select the Storage and NAS link under Product
Category. Select the HP Storage Server Service Release link for more information
about updates and enhancements.
Using the Microsoft Device Manager to disable the HP MPIO driver and rebooting
the system causes the system to continuously reboot. After successfully installing
the MPIO and DSM for MSA/EVA/XP, right-click and disable Multipath Support
from Device Manager and reboot the system. During the next boot, the system
bugchecks with bugcheck code 0x50 when coming up. The issue occurs because
the DSM uses MPIO export DsmGetVersion. This call is made even before
the DSM registers with MPIO. Since MPIO is disabled, DsmGetVersion is not
available, and the system bugchecks. The uninstall driver selection under Device
Manager works fine.
Bring up the Safe Mode menu using F8 during the reboot sequence. Select Last
Known Good Configuration to recover the system, or boot into recovery console
and disable the DSM service.