Epson Technical Support - Epson 1250 Basic Manual

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service Access
World Wide From the Internet, you can reach EPSON Support at
Web http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated A variety of automated help services are available 24 hours a day, seven
Telephone days a week. To use these services, you must have a touch tone
Services telephone and call (800) 922-8911. Your SoundAdvice
is 70060. Use this code to quickly select your scanner in SoundAdvice.
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
or long distance charges may apply.
Before you call, please have the following information ready:
I
Product name (EPSON Perfection 1250, 1250 PHOTO, 1650, or
1650 PHOTO)
I
Product serial number (located on the back of the scanner)
I
Proof of purchase (such as a store receipt) and date of purchase
I
Computer configuration
I
Description of the problem
You can purchase supplies and accessories from the EPSON Store at (800) 873-7766
or visit our web site at www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
If you need help using another manufacturer's software with an EPSON
product, see the documentation for that software for technical support
information.
to 6 , Pacific Time, Monday through Friday. Toll
AM PM
Express Code
SM
EPSON Technical Support
33