Paper Handling Problems - Epson TM-T85 Operator's Manual

3. Clean the print head with a cotton swab moistened with
alcohol.
Be sure that you do not touch the print head with your
fingers because you can damage it.
4. Close the head open lever and the auto cutter. When you close
the auto cutter, press firmly until it clicks.
Note:
To prevent paper jams, make sure that the auto cutter tab is
underneath the auto cutter holder as shown on the auto cutter
label.

Paper handling problems

The paper is jammed inside the printer.
Follow these steps to clear a paper jam:
CAUTION:
Troubleshooting 3-3