Answering Calls - Altigen AltiServ TM 4.5 User Manual

Answering Calls

a
Feature Dial
Individual Call #29
Pickup <ext>
System Call #30
Pickup
(any ringing
phone)
Personal Call FLASH
Park #31, then
hang up;
OR
FLASH
#31 <ext>,
then hang
up
Personal Call #31
Park Pickup <ext>
System Call Park FLASH
#41
System Call Park #41
Pickup <loc>
16 AltiServ User Guide
Description
Connects to the local set with extension <ext>.
Note: For workgroup calls, only a workgroup
agent can pick up the call.
Connects the call of any ringing phone to the
local set.
Note: For workgroup calls, only a workgroup
agent can pick up the call.
Parks the call to later pick up from this or
another station. Or park the call at a specific sta-
tion by pressing FLASH #31 and the extension
of the other station. You can have up to 50 calls
parked per station simultaneously. Parked calls
ring the extension upon timeout. Timeout time is
configurable, with a default of 2 minutes.
If you park the call to a workgroup extension,
only you or the workgroup agents can pick up
the call with #31 <ext>.
Note: If you park a call to a workgroup pilot
number, only you or a workgroup agent
can pick up the call with #31<ext>.
Pick up the call parked at extension <ext>
If the call was parked to a workgroup extension,
only a workgroup agent or the user who parked
the call can pick it up with this feature..
Note: If the extension is a workgroup pilot
number, only a workgroup agent or the
person who parked the call can pick it up.
Park a call at a public "location" station by enter-
ing FLASH #41. The system announces where
the call is parked (a location number). Calls
parked by a user will ring that user's extension
upon time-out after 2 minutes.
Pick up the system parked call at location num-
ber <loc>