Bosch Vision 300 series Operating, Care And Installation Instructions Manual page 30

Fault Possible cause Action
Waterdoesnotenterthe
machineor detergentis not
washedaway.
Indicatorlight "spin" is lit
and displayis flashing
"E:11" or "E:12",
Waterfaucetnot turnedon. Turnon waterfaucet.
Cyclecontinues.
Supplyhosekinkedor pinched.
Eliminate the cause.
Watercannotbe seen in
drum.
Washing solutionhasnot
drainedcompletely.
Indicatorlight "rinse" is lit
and displayis flashing
"E:13" with no water
remainingin the drum
Wateris flowingoutfrom
underneath the machine.
Sudscomingout of the
detergentdispenser.
Repeated spinning.
Thelaundrywas notspun.
(Laundryis still wet).
Thelaundrywas notspun.
(Laundryis still wet).
Unsatisfactory w ashing
result.
Cleanthe water inletstrainers(seePage27).
Checkfor safetyindicator (seepage13). If red, replace
hose.
Closewaterfaucetand investigate leak.
Eliminate the cause.
Strainers in supplyhoseclogged.
Aquastop e Hosesafetyfeatureactivated.
Aquastop e is triggered
Waterpressure too low.
This is not a fault.
Thewater levelis belowthe visiblepartof the drum.
Suds
Pumpis blocked
Thethreadof the supplyhoseis nottight.
Leakin the drain hose.
Toomuch soapor non HEsoapused,pumpcouldnot
removesuds.
This is not a fault.
The unbalanced loaddetectionsystemisattemptingto
balancethe loadthroughrepeatedspins.
Loadsizetoo small.
Uselessdetergent f or future wash loads. Detergents
specificallydesigned for yourHighEfficiency washer
producefewer sudsand will includethe letters"HE"on
the packaging.
Cleanthe waterdrainagepipeand/or drain hose.
Tightenthe thread.
Replace the drain hose.
Mix 1 tablespoon of fabricsoftenerwith 1 pt (1/2litre) of
waterand pour intothe detergent c ompartment ( do notdo
this with outdoor(waterproof) fabric)
Uselessdetergent f or future wash loads. Detergents
specificallydesigned for yourHighEfficiency washer
producefewer sudsand will includethe letters"HE"on
the packaging (lookfor the "HE"symbol).
Alwaysload the drumwith several l argeand small items
together.
Add morelaundry.
Alwaysloadthe drumwith severallargeand small items
together.
Largeitemsof clothinghavebecomeentangledand could
not be distributedevenlyin the drum. Forreasons of
safetythe high-speedspincyclewas automatically
prevented.
Excessive s uds due to too much detergent,non HE
detergentused
The degreeof soilingwas higherthan estimated.
Mix 1 tablespoon of fabricsoftenerwith 1 pint(1/2 liter)of
waterand pour into the maindetergentdispenser
chamber;reducethe amountof detergentused;useHE
detergent.(lookfor the "HE"symbol).
Selectsuitablecycle
or
Stain removal as an additional o ption.
Not enoughdetergent. Add detergent a ccording to the manufacturer's
specifications.
Detergentresidueon the Somephosphate-free detergentscontainwater-insoluble Brushoff spotswhen laundryis dry.
laundry, residues that mayappearas light spotson the laundry.
Grayresidueon the Dirt accumulation from ointments, f ats or oils. Addthe maximum amountof detergent a nd selectthe
laundry, highestpermissible temperature.
Systemshakesor shudders Drumsystemsuspension can shift duringspeedup, this Mix small and largelaundrypiecesin loadto minimize
whenpassingfrom lowerto is nota failure, this effect. Makesurethe unitis level,seepage15.
higherspeedspinning.
If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on
again, select and start the cycle.
If the fault continues, call customer service; see Page 31.
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