Epson PLQ-20 Reference Manual page 118

5. When the following dialog box appears, click OK. Then click
OK again to close the System Properties dialog box.
6. Turn off the printer and restart your computer. Then, reinstall
the drivers from the beginning, following the instructions in
"Installing the Printer Software" on page 13.
Printer does not work correctly with the USB cable
If your printer does not work correctly with the USB cable, try one
or more of these solutions:
❏ Make sure that the cable you are using is a standard, shielded
USB cable.
❏ If you are using a USB hub, connect the printer to the first tier
of the hub, or connect the printer directly to the computer's
USB port.
❏ For Windows 98, try reinstalling the USB printer device driver
and the printer software. First, uninstall EPSON Printer
Software using the Add/Remove Programs utility in the
Control Panel, then uninstall EPSON USB Printer Devices.
Next, reinstall the software as described in "Installing the
Printer Software" on page 13. If EPSON USB Printer Devices
is not registered in the Add/Remove Programs list, access the
CD-ROM and double-click Epusbun.exe in Win98 folder.
Then follow the on-screen instructions.
Chapter 6 Problem Solver 118