Where To Get Help - Epson 850 User Manual

Where To Get Help

EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Electronic support services
Service
World Wide Web
EPSON Internet FTP Site
EPSON Download Service
EPSON Forum on CompuServe
Automated telephone services
Service
EPSON SoundAdvice
™
EPSON FaxAdvice
EPSON Referral Service
Access
From the Internet, you can reach EPSON's
Home Page at http://www.epson.com.
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com
with the user name anonymous and your
e-mail address as the password.
You can call the EPSON Download Service
at (800) 442-2007. Set your communications
software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
®
Members of CompuServe can type GO
EPSON at the menu prompt to reach the
Epson America Forum. For a free
introductory CompuServe membership, call
(800) 848-8199 and ask for representative
#529.
Access
SM
For pre-recorded answers to commonly
asked questions about EPSON products 24
hours a day, seven days a week, call
(800) 442-2110.
Access EPSON's technical information
library by calling (800) 442-2110. You must
provide a return fax number to use this
service.
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center,
call (800) 442-2110.
5
Introduction