Epson 850 User Manual page 111

Troubleshooting
Paper doesn't feed.
Try this
Remove the stack of paper
from the printer.
Multiple pages feed at the same time.
Try this
Remove the stack of paper
from the printer.
Paper jams inside the printer.
Try this
Turn off your printer, open
the cover, and remove all
the paper that's inside,
including any little pieces
that may have torn off.
Then do this
Check that the paper isn't:
Curled or creased.
Too old. (See Chapter 2 or your paper packaging for more
information.)
Loaded above the arrow on the left edge guide.
Jammed inside the printer. (If the S paper out light is flashing,
paper is jammed.)
Then reload the paper as described on the Start Here card and in
Chapter 2, making sure the left edge guide is adjusted to fit the
paper's width.
Then do this
Make sure the paper isn't too thin (see the paper specifications
in Appendix D).
Fan all the edges of the stack of paper to separate the sheets.
Reload the paper as described on the Start Here card and in
Chapter 2.
If too many copies of a page or document are printing, check the
Copies settings in both the printer software and your
application program. See Chapter 1 for more information.
Then do this
Load more paper in the printer, following the instructions on the
Start Here card and in Chapter 2. If your paper jams frequently,
make sure you:
Use smooth, high-quality paper, loaded printable side up.
Fan the stack and then even the edges before loading it.
Load paper beneath the arrow mark on the left edge guide.
Adjust the left edge guide to fit the width of your paper.
6-14