/etc/modules.conf or etc/conf.modules
o
/etc/lilo.conf or /etc/grub.conf
o
/etc/fstab
o
•
If HP drivers are installed:
Version of the drivers used
o
List of drivers
o
•
A list of each third-party hardware component installed, with the firmware revisions
•
A list of each third-party software component installed, with the versions
•
A detailed description of the problem and any associated error messages
Troubleshooting 97