Updating Firmware; Drivers; Contacting Hp; Contacting Hp Technical Support Or An Authorized Reseller - HP ProLiant ML110 - G2 Server User Manual

Updating firmware

To verify the firmware version, use HP Insight Diagnostics (on page 48).
To update the firmware:
Check the firmware version on the device.
1.
Determine the latest firmware version available.
2.
If a TPM is installed and enabled on the server, disable BitLocker™ before updating the firmware.
3.
For more information, see the operating system documentation.
Update the firmware to the current version supported for the hardware configuration.
4.
Verify the firmware update by checking the firmware version.
5.
If a TPM is installed and enabled on the server, enable BitLocker™ after the firmware update is
6.
complete. For more information, see the operating system documentation.

Drivers

HP drivers and utilities can be found on the Easy Set-up CD or the support CD. For the latest drivers and
information on supported operating systems, refer to the HP website (http://www.hp.com/support).
IMPORTANT:

Contacting HP

Contacting HP technical support or an authorized reseller (on page 94)
Server information you need (on page 95)
Operating system information you need (on page 95)

Contacting HP technical support or an authorized reseller

Before contacting HP, always attempt to resolve problems by completing the procedures in this guide.
IMPORTANT:
page 95) and operating system information
page 95) before contacting HP for support.
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html).
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage
(http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
o
week. For continuous quality improvement, calls may be recorded or monitored.
Always perform a backup before installing or updating device drivers.
Collect the appropriate server information ("Server information you
("Operating system information you
need" on
need" on
Troubleshooting 94