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Service
World Wide Web
Presenters Online
Solving Problems
38
Where to Get Help
EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table:
Access
From the internet, you can reach EPSON's product support at
http://support.epson.com. After selecting your product, you can access
troubleshooting information, download product documentation, and receive
technical advice through e-mail.
Access tips, templates, and training for developing successful presentations at
http://www.presentersonline.com.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
with your document camera. This is the fastest way of speaking to a
live representative, and it's free. This service is available 6
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with an EPSON document camera support
specialist by dialing one of these numbers:
U.S.: (562) 276-4394, 6
I
through Friday
Canada: (905) 709-3839, 6
I
through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (EPSON ELPDC04 High Resolution Document
I
Camera)
Product serial number (located on the rear panel of the document
I
camera)
Computer configuration, if applicable
I
I
Description of the problem
to 6
, Pacific Time, Monday
AM
PM
to 6
, Pacific Time, Monday
AM
PM
to 6
,
AM
PM
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