Solving Problems; Where To Get Help - Epson ELPDC06 Document Camera For serial numbers beginning with N2JF - DC-06 Document Camera User Manual

Appendix

Solving Problems

Problem
No image appears
The image is out of focus
Problems with the ArcSoft Application software for
ELPDC06
Error Message
The connection to your camera
was lost.
The camera is not found. The
camera is in use by another
program or is not connected.
Make sure that the camera is
connected and working
properly, then try again.
The camera is not found or is
not working properly.
Please click Connect button
and try again.

Where To Get Help

If you notice any image problems or if you suspect the document camera is broken when
installing or using it, stop using the unit. Contact the Epson service center that is indicated in
the User's Guide supplied with the projector you are using with the document camera.
Solution
Check that the USB cable is connected properly and that the
power indicator is on.
Make sure that the document (subject of the image) is not too
close to the camera lens.
The auto focus may not be able to focus in the following
situations. Press the [Focus] button again.
v Subject matter has low contrast between light and dark
areas
v Subject matter has repeated detailed patterns, such as
horizontal stripes and checkered patterns
v Image is dark overall
v Subject matter has a bright background
Solution
Make sure that the USB cable is connected securely, and
then click the
If a webcam or device other than the unit is connected,
disconnect it.
Make sure that the USB cable is connected securely, and
then click the
button again.
button again.
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