VTech Cordless Telephone Manual page 31

In Case Of Difficulty
• The layout of your home or office might be limiting the operating range. Try
moving the Base to another location, preferably on an upper floor.
• If the buttons don't work, try placing the Handset in the Base for at least 15
seconds.
If you hear other calls while using your phone:
Press PROG/CHAN to change to another channel.
•
• Disconnect the Base from the modular jack and plug in a corded telephone. If
you still hear other calls, the problem is probably in your wiring or local service.
Call your local telephone service company.
If you lose a call after changing channels:
You were probably almost out of range. Move closer to the Base before
changing channels. Before placing another call, set the Handset in the Base for
at least 15 seconds.
If you are unable to operate special telephone services or other equipment
requiring touch tone signals:
If you have dial pulse (rotary) service, follow the directions under "Temporary
Tone Dialing" in the TELEPHONE OPERATION section of this manual.
If messages are incomplete:
• If a caller leaves a very long message, part of it may be lost when the system
disconnects the call after three minutes.
• If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
• If the system's memory becomes full during a message, the system stops
recording and disconnects the call.
If you have difficulty hearing messages:
Check the volume setting on the Base.
If the system does not answer after the correct number of rings:
• Make sure that the answering system is on.
• If Toll Saver is on, the number of rings changes to two when you have new
messages waiting.
• In some cases, the system may be affected by the ringing system used
by the local telephone company.
• If the memory is full or the system is off, the system answers after 10 rings.
If CL appears in the Message Window:
You need to reset the clock.
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