Table of Contents Clear Message Waiting Alert Before You Begin Call Transfer Parts Check List Speed Dial Getting Started ..... 5 Store a Number/Name in Speed Dial Installation Edit a Speed Dial Number/Name...
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Additional Information ....8 Troubleshooting Maintenance Warranty Statement Important Safety Instructions FCC, ACTA and IC Regulations The RBRC Seal ® Technical Specifications Index TABLE OF CONTENTS www.vtechphones.com...
NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone Please take the time to review thoroughly to ensure proper installation and the benefit of this VTech innovative and feature...
9 Telephone Line Cord Base Unit 10 User’s Manual Handsets (2) To purchase replacement batteries, visit us on the web at www vtechphones com or call VTech Communications, Inc at 1-800-595- Desk/Wall Mount Bracket Charger 9511 In Canada, contact VTech Charger...
Install Handset Battery For maximum performance of your cordless telephone system: • U s e o n l y t h e provided VTech 1 Choose a central location for b a t t e r y , your base unit...
Installation Connect Power and Telephone Line Cords Modular Standard telephone jack electrical outlet Connect the power cord After charging the battery for at least 16 hours, connect the telephone line cord GETTING STARTED www.vtechphones.com...
Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate Wall mounting is optional See position one below for instructions Desk/Table Installation To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one or two, depending on your preference of how you’d like the base unit to be angled Position One To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating...
Installation Charge the Handset Battery Place the handset in the base or charger NEEDS CHARGING will appear on the handset Charge • If the phone will the battery for at least 16 hours the first time. not be used for a long period of time, Set Language Mode remove the battery...
Installation • The month is flashing Press ▲ or ▼ until the screen displays the correct month Press SELECT Press • In the event of a • The day is flashing. Press ▲ or ▼ until the screen displays the correct day SELECT.
Telephone Operation Handset Operation . Make a Call • While entering names or Press PHONE, then dial the numbers into memory, press to delete last number -OR- character entered Dial the number (use /DIR to backspace and make • While on a call, press to corrections), then press increase the volume A PHONE to call...
Telephone Operation Base Operation . Message Waiting Indicator If you subscribe to telephone company voice mail with a visual message waiting signal, this light flashes, and MESSAGE WAITING displays on the handset screen when you have voice mail waiting . Locate Handset Press to page the handset Press again, press OFF on handset, or place handset in the base to cancel the page...
Headset Jack tomer Service at 1-800-595-9511 You can use this telephone handsfree when you In Canada, contact install any VTech 2 5 mm headset, purchased VTech Telecommu- separately nications Canada Ltd at www vtech- Plug the headset into the jack located on the right canada com or 1- side of the handset (under the small rubber flap).
Telephone Operation Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) Even so, this handset and base can communicate over only a • F o r c l e a r e r reception while on certain distance —...
Telephone Operation Clear Message Waiting Alert If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by: • Only one handset can be on a call at a time Press PROG For example, if HS1 is on a call and HS2 Press...
Telephone Operation Display Screen Messages Screen Displays: When: ** RINGING ** There is a call coming in CONNECTING... The handset is waiting for dial tone PHONE ON The handset is in use You have been alerted by the telephone company that you have MESSAGE WAITING received new voice mail ** PAGING **...
Speed Dial Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) into the speed dial memory locations you assign (1 through 9) You can also store • The entries you telephone numbers with names alphabetically in the directory See Telephone Directory for instruc- stored in speed tions...
Speed Dial 6. When you finish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER. 7 Enter the telephone number Use to backspace and make corrections Press REDIAL/ PAUSE to store pauses in the dialing sequence -OR- Press REDIAL/PAUSE to display the last number dialed from this phone 8 Press SELECT or PROG to store your entry The screen displays DISTINCT RING? and the current setting...
Speed Dial Delete a Speed Dial Number/Name 1 Press and hold the speed dial location key (1 through 9) of the entry you wish to delete 2 When the screen displays the entry you want to delete, press SELECT Then press ▲...
Telephone Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset Store a Number/Name in the Directory •...
Telephone Directory 3 When the screen displays the entry you want to edit, press SELECT Then press until EDIT flashes. SPEED EDIT ERASE 8005959511 4 Press SELECT The screen displays the name and number The cursor appears at the end of the name Use and the dial pad keys to edit the name Press SELECT to confirm and move on to edit the number Use...
Telephone Directory 6 Press SELECT. You’ll hear a confirmation beep. Move a Number/Name to Speed Dial 1 Press DIR The screen displays DIRECTORY 2 Press to scroll alphabetically through entries stored in directory — OR — Press the dial pad key for the first letter of the entry you want to move. 3 When the screen displays the entry you want to move, press SELECT Then press until SPEED flashes.
Caller ID Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call You may need to change your phone service to use this feature Contact your phone service provider if: •...
Caller ID Caller’s telephone number • If you answer a call before Caller’s name VTech This party has called the information more than once. appears on the 800-595-9511 Long distance screen, it will call not be in the Position of call...
Caller ID Delete Records from Call History Delete a Specific Call: • Caller ID numbers Locate the record you want to delete from call history may appear with an Press the DELETE key. You’ll hear a confirmation beep. area code that may not be required Delete All Calls: for local calls, or...
Caller ID 2 If you wish to change how the number is dialed, press # The screen displays any alternate dialing sequences 800-595-9511 • Caller ID numbers available for this call (area code + number; 1 + area 5/01 5:40 may appear with code + number;...
Batteries Battery Care and Maintenance After your battery is fully charged, you can expect the following performance: • If you repeatedly Operation Operating time get a low battery While in use (talking) up to 5 hours indicator, even a f t e r c h a r g i n g While not in use (standby*) up to 6 days o v e r n i g h t , t h e...
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511 In Canada, call VTech Telecommunications Canada Ltd at 1-800-267-7377 Problem Suggestion My phone doesn’t...
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Troubleshooting Problem Suggestion I cannot dial out • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone This is normal Wait an extra second before dialing •...
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Troubleshooting Problem Suggestion CAN’T CONNECT • Only one handset of your phone system can be in use (off hook) at a time For example, if HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display Be sure only one handset displays on my handset is in use at a time...
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Troubleshooting Problem Suggestion Press the CHAN button while on a call until the interference has been eliminated I get noise, static, • or weak signal even • Other electronic products can cause interference with your cordless phone Try installing your when I’m near the phone as far away from these types of electronic devices as possible: wireless routers, radios, base...
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Troubleshooting Problem Suggestion My handset does not • Make sure you have the ringer activated Refer to the section(s) on ringer selection in this user’s ring when I receive manual a call • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in •...
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Troubleshooting Problem Suggestion My calls fade or cut in • Press the CHAN button while on a call until the interference has been eliminated and out while I’m using • Other electronic products can cause interference with your cordless phone Try installing your my handset phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal...
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Troubleshooting Problem Suggestion My Caller ID isn’t • Caller ID is a subscription service You must subscribe to this service for this feature to work working on your phone • Your caller must be calling from an area that supports caller ID •...
• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product If we repair this product, we may use new or refurbished replacement parts If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design VTech will return repaired or replacement products to you in working condition VTech will retain defective parts, modules, or equipment Repair or replacement of Product, at VTech’s option, is...
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VTech assumes no risk for damage or loss of the Product in transit • If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize...
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool) Do not place this product on an unstable surface, such as a table, shelf or stand The product may fall, causing serious damage...
This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip...
VTech product service centers Please call 1- 800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources...
Technical Specifications Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of 5 8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 912 75 - 917 10 MHz Handset: 5863 80 - 5872 5 MHz Receive Frequency Base: 5863 80 - 5872 5 MHz...
Index Delete a speed Dial Number/Name 19 Index 41 Dial a speed Dial Number 19 Installation 5-10 About call history 24 Display screen Install Handset Battery 5 Additional info 29-42 messages - caller ID operation 26 Internet 9, 34 Display screen messages - telephone operation 16 Basic operation 11-27 Maintenance 35...
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Index Set Handset date and time 8 Set language mode 8 Set the dial mode 8 Setup 10 Speed dial 17-19 Store a call history record in the directory 25 Store a number/ name in speed dial 17 Store a number/ name in the directory 20 Telephone operation 11-16 Table/desk installation 6...
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