Brother LaserFax IntelliFAX 3550 Owner's Manual

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IntelliFAX
3550
CONTENTS
Chapter1
Chapter2
Chapter3
Chapter4
Chapter5
Chapter6
Chapter7
Chapter8
Chapter9
Chapter10
Chapter11
Chapter12
Chapter13
Chapter14
Chapter15
Chapter16
SETUP & PREPARATION BEFORE USE
THE CONTROL PANEL KEYS
HOW TO USE ON-SCREEN
PROGRAMMING(OSP)AND HELP KEY
TELEPHONE FUNCTION SETTINGS
USING THE UNIT AS A TELEPHONE
SENDING FAXES
RECEIVING FAXES AND OTHER CALLS
HOW TO USE THE COPY FUNCTION
POLLING
REMOTE FAX OPTIONS
PRINTING REPORTS AND LISTS
REPLACING THE TONER CARTRIDGE
AND DRUM UNIT
REGULAR MAINTENANCE AND
TROUBLESHOOTING
IMPORTANT INFORMATION
INDEX
SPECIFICATIONS

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Summary of Contents for Brother LaserFax IntelliFAX 3550

  • Page 1 __=PI.J4 Illl IntelliFAX 3550 CONTENTS SETUP & PREPARATION BEFORE USE Chapter1 THE CONTROL PANEL KEYS Chapter2 HOW TO USE ON-SCREEN Chapter3 PROGRAMMING(OSP)AND HELP KEY TELEPHONE FUNCTION SETTINGS Chapter4 USING THE UNIT AS A TELEPHONE Chapter5 SENDING FAXES Chapter6 RECEIVING FAXES AND OTHER CALLS Chapter7 HOW TO USE THE COPY FUNCTION Chapter8...
  • Page 2 _® Shipment of the Fax Machine If for any reason you must ship your Fax Machine, carefully package the Fax Machine to avoid any damage during transit. It is recommended that you save and use the original packaging.The Fax Machine should be adequately insured...
  • Page 3 Use This Owner's Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, but you can utilize it to its fullest potential by taking some time to read this owner's manual.
  • Page 4: Table Of Contents

    CONTENTS ........FOR YOUR INFORMATION .:° SETUP & PREPARATION BEFORE Chapter Choosing a Suitable Place for Your Fax Machine ........... The Good Places] ..................And the Bad Places ..................Packing List ..................... Setting up Your Fax Machine ................• About the Recording Paper ............... •...
  • Page 5 One-Touch Dialing ..................Speed Dialing ....................• Using Keys with the Telephone ..............• On Hook Dialing ..................Searching the Telephone Index ................ chapter °:*SENDING FAXES A) DOCUMENT BASICS ................The Size of Your Documents ..............How to Insert the Document ..............The Auto Document Feeder (ADF) ............
  • Page 6 6-20 Error Retransmission ................Next-FAX Reservation ................6-21 Chapter7. •:o RECEIVING FAXES AND OTHER CALLS A) BASIC SETUP TO RECEIVE FAXES ............ Selecting an Answer Mode ................ Manual Reception (Manual Mode) ............Automatic Fax Reception (Fax Mode) ............Setting the Ring Delay ................The F/T Switch (Fax/Telephone Mode) ............
  • Page 7 How to Turn the Distinctive Ringing Function ON or OFF ....7-18 E) CALLER ID .................... 7-19 What is Caller ID? ................... 7-19 Advantages of Caller ID ................7-19 How Does Caller ID Work? ..............7-19 The Caller ID Appears on the Display When Your Telephone Rings ....................
  • Page 8 Printing the All Dial List ................11-3 Transmission Verification (Xmit) Report ............11-4 Memory Status List ..................11-5 Chapter I 2. o**o REPLACING TONER CARTRIDGE AND DRUM UNIT 12-1 Toner Empty Indicator ................... 12-1 Replacing the Toner Cartridge ............... 12-1 Replacing the Drum Unit ................
  • Page 9: I. Setup& Preparationbeforeuse

    : 5EIUP & PI4I-PAI, AIION Bl:krOi41 - UbL I. SETUP& PREPARATIONBEFOREUSE Choosing a Suitable Place for Your Fax Machine Use the following list as a guide to find a suitable place for your fax machine. Good Places... Place your machine in a location where the temperature stays between 50-90.5°F(10-32.5°C).
  • Page 10: Packing List

    Packing List Please check to see that you have the following items: Wire extension Telephone line cord Telephone handset *Manual _Multipurpose feed slot sheet feeder Drum unit assembly Dust cover Handset curled cord Document tray Owner's manual Wire extension Quick setup guide Quick reference guide...
  • Page 11: Setting Up Your Fax Machine

    Setting up Your Fax Machine Follow these steps to set up your fax machine: STEP A. Attach the document and paper trays. STEP B. Install the Drum unit assembly(with Toner cartridge). unit assembly 1) Unpack drum unit assembly including toner cartridge gently rock it from side to side five or six times.
  • Page 12 5t::IUP & PI41::PARAI I ON BEI-C)I,_E USE 2) Open the top cover of the fax machine Top cover until the latch clicks into place. 3) Holding the drum unit by its handles, insert it into the fax machine. Drum unit 4) Close the top cover.
  • Page 13 SETUP & PREPARATION BEFORE USE..,,:: STEP C. Load Paper into the fax machine. 1) Hook wire extension into Multipurpose sheet feeder. Wire extension Multipurpose 2) To install the paper, the paper sheet feeder well and then tap the leading edge of the pages on a flat surface so they are...
  • Page 14: About The Recording Paper

    SEIUP & PREPARATION BEFORE USE FOR YOUR INFORMATION About Recording Paper... Please use standard copier paper for the recording paper as below : Width : 216mm(8.5")/210mm(8.3") Length : Letter/Legal/A4 Weight : 17lb. to 241b. The feeder can accept letter, A4, and legal sized paper. The default setting of the...
  • Page 15 SETUP& PREPARATION BEFORE USE STEP D. Connect the handset. STEP E. Connect the power cord and turn on the power switch is located on the left side of your machine. When you connect the power cord and turn on the power switch, the fax machine's display will show...
  • Page 16 SETUP & PREPARATION BEFORE USE STEP F. Connect the telephone line. Telephone line cord Handset curled cord * PC UFjack is only for use with Multi-Function Link option. It you have purchased this option, then ignore this jack..
  • Page 17: Roll Over Phone Lines

    SETUP & PREPARATION BEFORE USE FOR YOUR INFORMATION Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or "rolled...
  • Page 18: Connecting Your Machine To A Multi Line System (Pbxs)

    SETUP & PREPARATION BEFORE USE FOR YOUR INFORMATION Installing a Fax Machine, Two Line TAD and Two Line Telephone When you are installing a two line telephone answering device (TAD) and a two line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD.
  • Page 19: Connecting To A Private Branch Exchange

    SETUP& PREPARATION BEFOREUSE FoRYOUR INFORMATION Connecting to a Private Branch Exchange The following points should be kept in mind if you are installing the machine to work with a private branch exchange(PBX). 1) It is not guaranteed that the unit will operate correctly under all circumstances...
  • Page 20: 2. Thecontrol Panelkeys

    THE CONTROL PANEL KEYS 2. THECONTROL PANELKEYS ,0..0; .0.._ @@_@ I @_0@@', G@oO 0, II _o-_o ioio...
  • Page 21: Telephone Area

    THE CONTROL PANEL KEYS 0 TELEPHONE AREA 1. Number Keys These twelve keys are used dial phone and fax numbers (see page 5-1), and also can be used as alphanumeric keyboard entering information into the fax machine. (See page 3-7-8.) 2.
  • Page 22: One-Touch Area

    THE CONTROL PANEL KEYS • ONE-TOUCH AREA 7. One-Touch Dial Keys 8. Stop This stops a fax, cancels These 20 keys give you instant access to previously stored phone numbers. operation, or exits from function mode. (See page 4-4-5, 5-1.) (See page 3-2.) 9.
  • Page 23 THE CONTROL PANEL KEYS • & USER SETUP AREA o 000 , o000'o1_ 12. "_ Arrow) (Left 13. _ Arrow) (Right This key moves the LCD cursor to the This key moves the LCD cursor to the left. It also allows you to back up one right, and it also lets you advance step when you are in function...
  • Page 24: Lcd & User Setup Area

    THE CONTROL PANEL KEYS 0 LCD & USER SETUP AREA _--L=_. _. -_, ° ooo _ =, I _== / o 000 19. Mode 20. Help Press this key whenever you want This key is used to specify how the machine should handle...
  • Page 25: How To Useon-Screen Programming (Osp) And Helpkey

    HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELPKEY 3. HOWTOUSE ON-SCREEN PROGRAMMING ( OSP) A NDHELP KEY User-friendly Programming We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer.
  • Page 26: Alternating Displays For On-Screen Programming (Osp)

    HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELPKEY These function options will appear one after the other on the display. You can then choose one of these options by pressing Set when the option you want appears on the LCD. You can also move through the function menu options...
  • Page 27 HOW 10 USEON-SCREEN PRO®RAMMIN® ((OSP) AINU HI-LP KI-Y Level one Level two Factory function function Explanation of Options setting Page There are three types of contrast settings. Usually the AUTO setting is acceptable. if you want to send or copy an especially light or dark document,...
  • Page 28 HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one Level two Factory Explanation of Options function function setting Page Smoothing enhances appearance incoming faxes. If you set SMOOTHING to ON, you will 1. SMOOTHING receive messages with smoothing enhancement. ON/OFF You can adjust the volume of the beeper with...
  • Page 29 HOW |O US1-ON-SCI¢I-I:::N PI L) I tAIVItVIIIXlL (.L)SP) AI',,IU MI:::LP KI::::Y Level one Level two Factory Explanation of Options function setting Page function There are two different dial types and you must select the type of signal suitable TONE 1. TONE/PULSE your telephone line.
  • Page 30 HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELPKEY Level two Level one Factory Explanation of Options function function setting Page If you enter REMOTE CODE, 5. REMOTE activate or deactivate the fax machine from 7-12 .51 _ACT ) CODE a remote telephone.
  • Page 31: Help Key

    HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELPKEY Help Press this key whenever you need a quick reference Help List printed. This Help List will give you information on how to perform settings for a function, how to register information, or how to get some basic information for sending or receiving...
  • Page 32 HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELP KEY IIIIIIII C.AME: ( ENTER & 1. Press 2 twice to enter the letter NAME:B 2. Press 7 three times to enter ( NA°M_E : BR "- :--_ letter 3. Press Set. FOR YOUR INFORMAliON .... If you want to enter a blank space, press...
  • Page 33: How To Set The Sleep Time

    HOW TO USEON-SCREEN PROGRAMMING (OSP) AND HELPKEY to Set the Sleep Time Sleep mode reduces power consumption when the machine is idle. The time period before machine drops into sleep mode is user selectable. The following settings are available for sleep mode: You can select the time period before the machine drops into sleep mode from 00 to 99 minutes...
  • Page 34: Chapter O;*Telephone Function Settings

    , TELEPHONE FUNCTION SETTINGS 4. TELEPHONE FUNCTION SETTINGS _ ....There are some settings, such as the date and time, you should set on your tax nmchme betbre you begin using it. Once entered, these settings will remain in the machine until you change them.
  • Page 35: Setting The Date And Time

    TELEPHONE FUNCTION SETTINGS i: I:nm] 6 ,',] _ Ir-VAv,vjI nl n , _ ',]: [ e],v,v_ ( 01/01/1997 00:00 1. Press Function. ( I.TEMP.SETTINGS 2. Press ( 5.USER OPTIONS 3. Press ( 2.BEEPER ( BEEPER:LOW [ SELECT ÷ & SET] 4.
  • Page 36: Setting The Station Id

    + )3 NAME: You will be prompted to enter your name (-ENTER & +sE_ °::_i. or company's name. CI:NAME : BROTHER ..-} Enter your name using number keys (up to 20 characters). Example: BROTHER. Refer to the section "How to Enter Text...
  • Page 37: Storing One-Touch Dial Numbers

    TELEPHONE FUNCTION SETTINGS 9. Press Set to confirm the entry. 4.STATION 10. Press Stop to return to the date and time. The Telephone Consumer Protectlol_ Act. ut 1991 makes _t unlawfhl for any person to use a computer or electronic device to send any message via a telephone...
  • Page 38 TELEPHONE FUNCTION SETTINGS Enter a number (up to 20 digits). ( m05:14155551212_ Example: 14155551212. Press Set. NAME: You will be prompted to enter the name ( ENTER & SET or company associated with this number. Enter name using number keys (up to 15 characters). Example: NJ OFFICE.
  • Page 39: Chain Dialing

    TELEPHONE FUNCTION SETTINGS - _ FOR YOUR INFORMATION Types of Numbers When you store a number as a One-Touch or as a Speed-Dial number, you have a choice of choosing the type of number. There are 4 options: 1. FAX (A fax number).
  • Page 40 TELEPHONE FUNCTION SETIINGS 3. Press ( SPEED-DIAL? 4. Use the number keys to enter ( SPEED-DIAL? two-digit number. Example: 05. (ENTER & ( #o5 -..) Enter the number (up to 20 digits). Example: 5555151. 6. Press Set. :_AME :ENTER &- ':_SET :_./;_[ii "...
  • Page 41: Numbers (During Step

    TELEPHONE FUNCTION SETTINGS ......FOI_ YOUR INFORMATION When You Wish to Change the Stored One-Touch Speed-Dial Numbers (During Step 4 on Page 4-4, 7) When you access the function for a One-Touch key or Speed-Dial number, that is already in use, you will be asked if you wish to change it or to exit and select different...
  • Page 42 One-Touch numbers.) Set. 7. Press ((. ENTER & SET 8. Enter the group's name. ( NAME:ALL BROTHER) Example: ALL BROTHER. 9. Press Set. ( 3 ,S+Ei"OP++ GROU PS 10.Press Stop to return to the date and time. Helpful Hints...
  • Page 43: Using The Unit As A Telephone

    USING THE UNIT AS A TELEPHONE 5. USING THE UNIT AS A TELEPHONE .... Your fax machine can be used to make regular telephone calls. You can dia| numbers manually, by pressing the number keys, or by using One-Touch or Speed-Dialing. Manual Dialing 1.
  • Page 44: Searching The Telephone Index

    USING ]-HE UNI]- AS A ]-ELEPHONE Searching Telephone Index Once you have stored a name and number as a One-Touch number or as a Speed-Dial number, you can search for that name alphabetically using the Telephone Index. You can dial a number directly from the Telephone Index.
  • Page 45: Sending Faxes

    SENDING FAXES DOCUMENT BASICS 6. SENDING FAXES A) DOCUMENT BASICS Size of Your Documents 148mm 216mm (8.5") 216mm (8.5") 208ram (8,2") = I _4mm _<(5.8") MlnlmumJ I lOOmm (3.9") _I" I 900mm Maximum (35.4") -" scanned (printed) area The size of the documents you want to send by fax should not be larger...
  • Page 46: The Auto Document Feeder (Adf)

    SENDING FAXES DOCUMENT BASICS The Auto Document Feeder (ADF) The Auto Document Feeder (ADF) automatically feeds documents (up to 30 pages) into the fax machine, one at a time. The thickness and weight of the documents should fall into the following categories: Thickness: For one sheet:...
  • Page 47: Setting The Contrast

    SENDING FAXES DOCUMENT BASICS Setting the Contrast The fax machine has automatic contrast control, but if you are sending or copying a document that is very light or very dark, you may want to set the contrast yourself. Use SUPBR LIGHT to send a very light document.
  • Page 48: B) Basic Fax Transmissions

    SENDING FAXES BASIC FAX TRANSMISSIONS B) BASIC FAX TRANSMISSIONS FOR YOUR INFORMATION Sending a Fax There are 3 basic ways to send a fax: 1) Manual transmission: You can talk or listen to the other party before you send a fax by picking up the handset and dialing...
  • Page 49: Sending A Fax Manually

    SENDING FAXES BASIC FAX TRANSMISSIONS 2. Enter a fax number. (_NJ OFFICE Example: One-Touch dialing. ( DIALING 3. Press Start. ( SENDING P.01 Sending a Fax Manually (i_09/12/1996 15:25 1. Insert documents face down into the feeder. ((_;-C0_: COPY Hook 2.
  • Page 50: Printing

    ID beforehand for that information to be available. Transmission Date and Time Station ID Page Number PAGE 01 09/12/1996 15:25 4155554444 BROTHER C) ADVANCED FAX TRANSMISSIONS Sending a Fax by Using Super Quick-Scan (Memory Transmission) If you are faxing a set of documents...
  • Page 51: If You Get A Memory Full Message When Trying To Send

    ADV,4JVCEDFAXT SMISSIONS SENDING FAXES ..FOR YOUR INFORMATION If You Get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick.Scan If the memory becomes full when scanning page 1 and the display shows PRESS STOP KEY, then press Stop to abort the job If the memory becomes full on page 2 or more of a multipage...
  • Page 52: Broadcasting

    SENDING FAXES ,WV VCED FAZ TIL4NSMISSIONS 100% Super Q.Scan if you wish 2. Press MEMORY to use memory transmission, ENTER you can send your normally. 3. Press Function. (, 1.TEMP'f_-'ETTINGS 4. Press ( 1.TEMP.SETTINGS 5. Press ( I. TIMER 6. Enter time in 24-hour format...
  • Page 53: Sending By Multiple Transmissions

    ( COPY: PRESS COPY ( MEMORY ' 100% 2. Press Super Q.Scan. [ ENTER N°O' ..( ALL BROTHER 3. Enter One-Touch, Speed- Dial, or group number, one after the other. Example: Group number. 4. Press Start and the fax machine (:_M E_M0-'I_Y _""_:T _?_:_::_"00 % )
  • Page 54: Interrupting The Timer And Polled Job

    SENDING FAXES ADVANCED FAX TP_NSMISSIONS 3. Enter the fax number. (Or enter ( N J 0 F F I C E series of numbers if you broadcasting.) 4. Press Start start scanning ( MULTI 100% documents. ( 09/i'2/'1_96 'i5:.27_ Insert "Document B"...
  • Page 55: Canceling A Job

    SENDING FAXES "DVANCED FAX TRANSMISSIONS 7. After the transmission is finished, (_INSERT'DO_O'MENT) place the "old" documents back into the feeder. COPY (-FUNC RESET 8. Press Function and 0 to restore ( 0.INTERRUPT timer. ( TIMER WAITING Canceling a Job Use the Cancel Job function to permanently remove...
  • Page 56: D) Fax Transmission Options

    SENDING FAXES FAxTRANSMISSION O PTIONS D) FAX TRANSMISSION OPTIONS Setting Overseas Mode If you experience difficulty with sending faxes overseas, you may want to use the Overseas mode. Using the Overseas mode is an effective way to send faxes overseas. _...L P i':11 D ]k__ ir_,vAv,,j iiii_-] -"...
  • Page 57: Setting Your Fax Machine For Multiple Resolution Transmission

    SENDING FAXES FAX TRANSMISSION OPTIONS Setting Your Fax Machine for Multiple Resolution Transmission This is a temporary setting for the current transmission job only. You can set the resolution of the documents you send by pressing Resolution. Once you set the resolution, all the pages will be sent at the same resolution.
  • Page 58: Sending A Fax With An Electronic Cover

    This is what the Cover Page looks like: 09/12/1996 15:25 COVER PAGE --- NJ OFFICE EAX:14155551212 FROM: BROTHER FAX: 4155554444 TEL: 4155554445 03 PAGE[S] TO FOLLOW COMMENT: PLEASE CALL (1) The "TO"...
  • Page 59: Customizing Your Cover

    SENDING FAXES FAX TRANSMISSION OPTIONS Customizing Your Cover Page Comment You can customize the comment on your Cover Page as follows: I -" 1:11 = ]H "-] Ir_.,'Avlvj I III I _,]-" [o]hv_ 1. Press Function. ( I.TEMPJ_ETTtNGS 2. Press ( 7.SEYUP SYSTEM 3.
  • Page 60: To Always Send A Cover Page

    5LNDIN® FAXES FAX TRANSMISSION OPTIONS To Always Send a Cover Page If you often send an automatic Cover Page, you can set it to ON to avoid having to set up the details of the Cover Page each time. Here is how you can switch the setting for the automatic Cover Page to ON or OFF:...
  • Page 61: Sending A Fax When The Cover Page Is On

    SENDING FAXES FAX TRANSMISSION OPTIONS Sending a Fax When the Cover Page Is ON ill4 .]{,1 _ 1 r '-YA';l I III_1: [e:lvi'_ml (.09/12/1996 15:25 1. Insert documents into ( COVERPAI_°E-O_-N .., .] feeder. display will (. FAX: & START )-,._ COVERPAGE...
  • Page 62: Sending A Fax With Call Reservation

    SENDING FAXES FAX TRANSMISSION OPTIONS 10.Wait for two seconds. ( 7.COVERPAGE ..) ll.Press Stop to exit. ( ENTER 12.Enter the fax number. ( NJ OFFICE 13.Press Start. SEND C0VERPAGE ( SENDING P.01) Sending a Fax with Call Reservation (Talking to the receiving party after transmission.)
  • Page 63: Printing The Call Back Message

    Start. 11.Press 12.Pick up your handset if it rings. 09/12/1996 15:25 === CALL BACK MESSAGE === NJ OFFICE FAX: 14155551212 FROM: BROTHER PLEASE CALL AT [TEL] 4155554445 [FAX] 4155554444 Printing Call Back Message You can print a Call Back Message to check the format.
  • Page 64: Ecm (Error Correction Mode)

    SENDING FAXES FAX TRANSMISSION OPTIONS (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM...
  • Page 65: Next-Fax Reservation

    SENDING FAXES FAX TRANSMISSION OPTIONS Next-FAX Reservation You can use Next-FAX Reservation for sending a fax when the fax nmchine is busy receiving transmitting from memory. This function saves you from having to wait until the incoming has printed or the fax stored in memory has finished transmission.
  • Page 66: Receiving Faxesand Othercalls

    RECEIVING FAXESAND OTHERCALLS BASIC SETUP TORECEIVE F AZES 7. RECEIVING FAXES AND OTHER CALLS ..A) BASIC SETUP TO RECEIVE FAXES Selecting an Answer Mode There are four different answer modes for your fax machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly...
  • Page 67 RECEIVING FAXESAND OTHERCALLS ; BASIC SETUP TO RECEIVE FAXES Manual Reception (Manual Mode) When you set the Answer Mode to Manual, you must answer each incoming call yourself. Here is what you should do when using Manual Mode: If You Get a... Then You Should...
  • Page 68: A) Basic Setup To Receive Faxes

    RECEIVING FAXESAND OTHERCALLS BASIC SETUP TO RECEIVE F AXES The FIT Switch (Fax/Telephone Mode) When you share one line for your telephone and fax machine, in the Ffr switch mode, the fax machine can determine whether an incoming call is a fax or a telephone call.
  • Page 69: Smoothing

    RECEIVING FAXESAND OlHER CALLS BASIC SETUP TO RECEIVE FAXES Setting the FIT Ring Time You can specify the maxinmm time you want the fax machine to ring (double ring) to notify you after it has answered a telephone call; there are four predefined settings: 10, 20, 30, or 60 seconds.
  • Page 70: Setting The Size Of The Recording Paper

    RECEIVING FAXESAND OTHERCALLS BASIC SETUP TO RECEIVE FAXES Setting the Size of the Recording Paper There are three different settings for the size of the recording (printing) paper. The machine will automatically reduce and print the incoming data according to the size setting of the recording paper.
  • Page 71: Printing A Reduced Copy Of The Incoming Document

    RECEIVING FAXESAND OTHERCALLS BASIC SETUP TO RECEIVE FAXES Printing a Reduced Copy of the Incoming Document You can avoid separating data even if the document is longer than the recording paper by using this function to print a reduction of the document. There are two types of reduction:...
  • Page 72: Selecting The Ratios Of Fixed Reduction

    RECEIVING FAXESAND OTHERCALLS BASICSETUP TORECEIVE FAXES ]t)U t.tl) U.st' .AUTO l{u{_lt_J_[lOll 1o leduce lllCOllllllg doCUIIILqI[.S tJl,t _a,t_t recording paper, only as long as the original document is not longer than legal size. If the original is longer than legal size, the data will not be reduced (see For Your Information below) and will carry over to print on a second page.
  • Page 73: Setting The Print Density

    RECEIVING FAXESAND OTHERCALLS BASIC SETUP TO RECEIVE FAXES Setting the Print Density You can set print conditions with the following steps. Press --9 (left arrow) to make the print lighter and _ (right arrow) to make the print darker. If the print is still too light or too dark, you can adjust it further...
  • Page 74: Speaker Volume

    RI-Ci::IVING FAXESAND OTHERCALLS BASICSETUPTORECEIVE FAXES Speaker Volume There are three settings available for the Speaker Volume, OFF, LOW, or HIGH. This setting controls the loudness of the fax machine's speaker, which is connected to the phone line. The initial setting is LOW.
  • Page 75: B) Remote Activation

    RECEIVING FAXES AND OTHER CALLS REMOTE ACTIVATION B) REMOTE ACTIVATION What is Remote Activation If you answer a call that is a fax message, you can use the Remote Activation Code to make your fax machine take over the call. If your fax machine answers a telephone call that is for you, you...
  • Page 76: Using The Activation Code

    REMOTE ACTIVATIONRECEIVING FAXES AND OTHER CALLS Using the Activation Code When you are at the fax machine, you will probably answer incoming calls before your fax machine or answering machine is programmed to pick up. If you answer a call no one seems to be on the line, assume...
  • Page 77 RECEIVING FAXES AND OTHER CALLS REMOTE A CTIVATION Changing Registering Remote Codes i," 1:41 D ][z]WI"-¥AVJ II !.1-" [e_v,h,m_ F+O97+I+_7+[zJ96 ++1-5 {25 1.TEMPJSETTiNGS 1. Press Function. 2. Press 7. 7.SETU# SYSTI_M 3. Press 5. C-5 .'_R-_MOTE CODE REMOTE A_T.:ON SELECT <"...
  • Page 78 Fax When you have a Telephone Answering Device on the fax phone line, the TAD will answer all the incoming calls. Your Brother fax machine will listen in on the line for fax CNG tones. If it hears them, it will take over the call and receive the fax message.
  • Page 79: Hookup

    RECEIVING FAXES AND OTHER CALLS CONNECr NOArELEP ON SWERINaDEVIC r Flowchart of External TAD Reception I Incoming Call] The call is picked up by the external TAD. (Maximum 4 rings.) The caller must Fax reception is .a-- Tua, The external TAD press your Remote automatically Auto...
  • Page 80: D) Distinctive Ringing

    DISTINCTIVE R INGING RECEIVING FAXES AND OTHER CALLS D) DISTINCTIVE RINGING Distinctive Ringing What Is Distinctive Ringing? Distinctive ringing is a service offered by the telephone carriers that allows you to have several different numbers on one phone line, so you can have a separate number for your fax machine.
  • Page 81: Flowchart Of An Incoming Call

    RECEIVING FAXES AND OTHER CALLS DISTINCTIVE R INGING How Does the Distinctive Ringing Function Work ? Your telephone number will have the standard ring pattern of long long, while the new number could have a ring pattern of short short, long short, etc. When Distinctive Ringing is ON, you will not hear the first two rings of all incoming...
  • Page 82: Setting The Distinctive Ringing Function

    DISTINCTIVE R INGING RECEIVING FAXES AND OTHER CALLS Setting the Distinctive Ringing Function This function is a one-time procedure to register a distractive ringing number with your fax machine. Your fax machine will answer the registered number automatically, simulating answer mode on a dedicated fax line.
  • Page 83: How To Turn The Distinctive Ringing Function On Or Off

    ---:EIVING FAXES AND OTHER CALLS DISTINCTIVE R INGING 8. Press Start to set. (,REGISTERED Check that display says REGISTERED. (If the other number called, press Stop to cancel.) 9. Hang up the handset. After you complete this one-time setup: 1. The Distinctive Ringing function automatically...
  • Page 84: E) Caller Id

    CALLER I D RECEIVING FAXES AND OTHER CALLS E) CALLER What is Caller Caller ID is a telephone service that allows the subscriber to see a display of the caller's phone number (or name in certain states) as the telephone rings.
  • Page 85: The Caller Id Is Stored In Your Machine's Memory

    . . RECEIVING FAXES AND OTHER CALLS CALLERID The Caller ID is Stored in Your Machine's Memory The machine can store a maximum of the last 30 incoming caller IDs in the inemory, along with the time and date of reception. The 31st call will cause the oldest ID to be erased.
  • Page 86: Clearing A Caller Ids Stored In Memory

    5. Press Start. ( PRINTING • Sample of Caller ID List CALLER LIST TIME : 09/i_/1996 14:05 NAME : BROTHER : 908-469-4547 : 908-356-8880 ® ® ® TIME CALLER ID DATE NAME COMMENT 5551212 TAKEYAMA 09/04...
  • Page 87 RECEIVING FAXES AND OTHER CALLS CALLERID Caller ID is Stored in Your Machine's Memory The machine can store a maxinmm of the last 30 incoming caller IDs in the memory, along with the time and date of reception. The 31st call will cause the oldest ID to be erased. The Caller ID information stored...
  • Page 88: F) Receive Password

    RECEIVING FAXES AND OTHER CALLS CALLER ID NOTE: "TX" means Transmit, "RX" means Receive. CONTENTS OF THE LIST: DATE & TIME CALLER ID _ NAME (ONLY WHEN AVAILABLE) COMMENT COMMENTS WILL INCLUDE: • TX means your machine sent a fax message when it was polled or called.
  • Page 89: 8. How To Usethecopy Function

    HOW TO USE THE COPY FUNCTION 8. HOW TO USETHECOPY FUNCTION Making Single Multiple Copies Use thin function to make a single copy or multiple copies. When making copies, make sure the text or image on the original document is not too close to the edge. Your fax machine can not read anything closer than...
  • Page 90: Making Multiple Copies

    HOW ]-0 USE THE COPY FUNCTION Making Multiple Copies mp II;14 D][,.1 r ,1 f '_'V&VJI I11_1 - "[elv, v _ (- 09/12/1996 15:25 1. Insert documents face down C FAX: & Si__,_R_* ]-,._ into the feeder. C coPY: PRESS COPY 2.
  • Page 91: What To Do When You Get A Memory Full Message While

    HOW I0 USE THE COPY FUNCTION 5. Enter two digits for the number ( NO.OF COPIES:_5 copies you want, using the number keys (Max. 99 copies). Example: 05 6. Press Copy or just wait COPY STACK seconds..: _: -.,i2:;_:--_ -1" :FOR-Y(::)UR INFORMATION What to Do When You Get a MEMORY FULL Message...
  • Page 92: Polling

    POLLING 9. POLLING FOR YOUR INFORMATION What Is Polling? Polling is the process of retrieving faxes from another fax machine. You may use your machine to "poll" other machines, or you may ask someone to poll your machine. The party who polls pays for the cost of the call.
  • Page 93: Polling Another Fax Machine (Calling)

    POLLING Polling Another Machine (Calling) Once you have set up polling, as described below, and the other party has set their fax machine to POLLED WAITING, you can receive their documents automatically. IIIIIIII i :i4'] m"J r-.,_A , ,,Jm i ,_:[._','_-u Make sure no documents are in the 09/12/1996...
  • Page 94: Delayed Polling

    POLLING 5. Wait for two seconds. ( SELECT <- ÷ & SET 6. Press (left arrow) or _ (right ( POLLING:ON arrow) to select Polling ON or OFF. 7. PressSet. ( 2. POLLIN_ .._ ..... 8. Press Stop. ( PRESS START ( POLLED...
  • Page 95: Setting Up Polled Waiting With Super Quick-Scan

    Polling 6. Press Set. ( 2.POLL!N_ - ' :-:,;_:,;,] 7. Press Stop. (ENTER ( PRESS START Specify destination ( ALL BROTHER machines that wish to poll entering the One-Touch key(s) and/ or Speed-Dial numbers, after the other, or pressing...
  • Page 96: 10. Remote Fax Options

    REMOTE FAX OPTIONS 10. REMOTE FAX OPTIONS ..Since the machine can store incoming data as well as print it, you can use the convenmnt Forwarding, Paging and Remote Retrieval functions. Setting Up Fax Storage Set this function to "ON" if you want the incoming data to be stored...
  • Page 97: Paging/Fax Forwarding

    REMOTE FAX OPTIONS PaginglFax Forwarding Fax Storage mode provides the additional option of either Paging or Fax Forwarding after fax messages have been received into memory. (Function menu 8-1 to ON, see page 10-1) How Fax Forwarding works (Fax Forwarding How Paging works (Paging...
  • Page 98: Setting Up Paging (Registering The Paging Number)

    REMOTE FAX OPTIONS Setting Up Paging (Registering the Paging Number) i • I=/.] [-1"-..f W_'_ l A ] I II11[,,1. [eli, • " • • ( 0 9 / 1 2-i 1"€]9"6Tg_-2 5 ] 1. Prc_ Function. I.TEMP._ETT'tNGS 2. Press ( 8.REMOTE OPT) 3.
  • Page 99: Setting Up Fax Forwarding (Registering The Fax Forwarding Number)

    REMOTE FAX OPTIONS FoR YOUR INFORMAYION ... The PIN (Personal Identification Number)you enter depends upon the type of paging company you use. There are generally two types of paging companies... 1) Satellite Pagers: In this case we recommend you enter your actual satellite PIN# plus your return...
  • Page 100: What Is Remote Control Access

    REMOTE FAX OPTIONS 6. Enter a fax forwarding number WD#:18005551234_ to 20 digits. Example: 18005551234. 2.FAX FWD/PAGING 7. PressSet. 8. Press Stop to exit. What Is Remote Control Access? When you leave your home or office, you will turn on your FAX STORAGE to receive fax messages.
  • Page 101: How To Use Remote Access And Control Codes

    REMOTE FAX OPTIONS to Use Remote Access Control Codes 1. Pickup the handset of a touch tone phone. 2. Enter your fax machine's number. 3. When your fax machine answers with a beep, immediately press your Remote Access Code 1595 (factory setting).
  • Page 102: Remote Control Commands

    REMOTE FAX OPTIONS Remote Control Commands You can control your fax machine with following remote control commands. Remote control command Detail Operation Changing Fax Forwarding /Paging setting If you hear one long beep, the change is accepted. If you hear three short beeps, can not...
  • Page 103: Retrieving The Memory Status List And Fax Messages Remotely

    REMOTE FAX OPTIONS Retrieving the Memory Status List Messages Remotely From a remote fax machine, you can retrieve your Memory Status List to see if you have any stored fax messages in the memory. Then you can retrieve all or only specified fax messages that are on the list.
  • Page 104: 1I. Printing Reports And Lists

    PRINTING REPORTS AND LISTS 1I. PRINTING REPORTS AND LISTS ....You can print the following lists and reports under funcnon item 3. PRINT REPORTS. Level one Level two Content Page function function Activity Report lets know 1. ACT.REPORT whether transmissions and incoming 11-2~3 faxes were received.
  • Page 105: How To Print Reports And Lists

    PRINTING REPORTSAND LISTS to Print Reports Lists All the reports and lists may be printed as follows: II1|1 ip_j: I_ D][,"] d lr:¥Av, vjIIII_']: [e]h'_ 09/12/19'96 15i25 i. Press Function. I.TEMP.S'ETTINGS 2. Press3. 3.PRINT REPORTS (_ 1. ACT. REPORT 3. Press number of the level...
  • Page 106: Printing The All Dial List

    PRINTING REPORTS AND LISTS 7. Wait for two seconds. Stop to exit. 8. Press ACTIVITY REPORT TIME : 09/12/1996 19:45 NAME : BROTHER : 4155554444 : 4155554445 RESULT DATE TIME FAX NO./NAME DURATION PAGE(S) COMMENT 04:23 20 CV CA 09/12...
  • Page 107: Transmission Verification (Xmit) Report

    PRINTING REPORTS AND LISTS ALL DIAL LIST TIME : 09/12/1996 15:25 NAME : BROTHER : 4155554444 : 4155554445 SPEED-DIAL FAX/TEL NUMBER I DESTINATION GROUP NUMBER 5892786 I BROWNE M. I#o2_ 1234567 I W. COMPANY 03-256-1121 TOKYO OFFICE 5555151 @ :CHAIN...
  • Page 108: Memory Status List

    PRINIING REPORIS AND LISIS TRANSMISSION VERIFICATION REPORT 15:25 TIME : 09/12/1996 NAME : BROTHER : 4155554444 : 4155554445 DATE,TIME 09/12 15:24 FAX NO./NAME NJ OFFICE DURATION 00:00:45 PAGE(S) COVERPAGE RESULT MODE STANDARD Memory Status List The MEMORY STATUS LIST will show you summary...
  • Page 109: Unit

    • Discard the used toner cartridge according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge.
  • Page 110 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Follow these steps to replace the toner cartridge: 1) Turn offthe power switch and unplug power cord. I : ON 0 : OFF 2) Open the top cover. To remove the drum unit, hold each side of the drum by its handles...
  • Page 111 If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. • only a genuine Brother toner cartridge (TN- 5000PF series), which specially formulated to ensure Old toner cartridge top print quality.
  • Page 112 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 6) Gently rock the toner cartridge from side to side five or six times. Toner cartridge 7) Slide the new toner cartridge into the opening on the right hand side of the drum unit.
  • Page 113 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Replacing the Drum Unit The machine uses a drum unit to create the print iinages on paper. If the display shows CHANGE DRUM, it indicates the drum unit is nearly at the end of its life. We recommend you prepare new drum unit to replace the current...
  • Page 114 * Discard the used drum unit according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.
  • Page 115 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 6) Gently rock the new drum unit side to side five or six times. Drum unit -WARNING • remove starter sheet. • Wait to unpack the drum unit until immediately before installing into the machine. If an unpacked drum unit is subjected to excessive...
  • Page 116: Chapter 13. °:° Regular Maintenance And Troubleshooting

    REGULAR MAINTENANCE AND TROUBLESHOOTING 13. REGULARMAINTENANCE AND TROUBLESHOOTING Regular Maintenance You can keep your fax machine in optimum condition by cleaning it on a regular basis. It is a good idea to replace the toner cartridge and the drum unit during this routine.
  • Page 117 REGULAR MAINIENANCE AND IROUBLESHOOIlNG itol+ Lt.',L' t,_tJi)lLJiJ?l _tlcohoJ Ci('dti ._L,titlit +_£lldO\_ LJi LII( + LOtit I ._t h._tJl • Do not touch the scanner window with your finger. • Handle the drum unit carefully because it contains toner. If toner scatter+ your hands or cloths get dirty,...
  • Page 118: Replacing The Drum Unit

    RE®ULAR MAINIENANCE IROUBLESHOOIlN® 2. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3. Return the tab to the home position (A mark position) before reinstalling the drum unit. 4.
  • Page 119: Regular Maintenance

    REGULAR MAINTENANCE AND TROUBLESHOOTING 4. Place the drum unit and toner cartridge assemply into the zip lock bag and seal the bag completely. Zip lock bag cartridge 5. Close the top cover. Remove the wire extension, document tray, paper tray, dust cover and handset and pack them.
  • Page 120: Paper Jams

    REGULAR MAINTENANCE AND II ©UBLESH©OIIN® Paper Jams Your fax machine will sound an alarm if the document jams while going through the feeder or if the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM. Fixing a Document 1.
  • Page 121 REGULAR MAINTENANCE AND TROUBLESHOOTING 1. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Ira paper jam has occurred inside the Multipurpose sheet feeder, open the Multipurpose sheet feeder to pull the jammed paper upward out of the feeder; then close the Multipurpose sheet feeder.
  • Page 122: Optional Memory Board

    Memory Total FAX 3550 1 MB (100 Pages) 1.3 MB (130 Pages) 300 KB (30 Pages) 2 MB (200 Pages) 2.3 MB (230 Pages) Brother chart standard resolution MMR coding method. <When copying> Additional memory will allow you to sort multiple copeies (Max.
  • Page 123: Troubleshooting

    SYSTEM SO YOU INSTANT ANSWERS TO COMMON TECHNICAL QUESTIONS AND PRODUCT INFORMATION FOR ALL BROTHER PRODUCTS. THIS SYSTEM IS AVAILABLE 24 HOURS A DAY 7 DAYS A WEEK. YOU CAN USE SYSTEM TO SEND FAXES TO ANY FAX MACHINE, NOT JUST THE ONE FROM WHICH YOU ARE CALLING.
  • Page 124: Error Messages

    (Fax) Canada 1-800-853-6660 (Calling from within Canada 8:00 A.M. - 8:00 P.M.E.S.T.) For products and Service information you may also contact us via the Brother Bulletin Board and the Internet: 1-714-859-2610 (BBS) http://www.brother.com (Internet) Accessory Orders: If you have a Visa, Master Card or Discover credit card, you can order accessories...
  • Page 125 RI::®ULAI, MAIN II-NANCI- AINU I I UUBLI--SHUUIIIN Error Codes 20 XX, This error code is usually caused by a poor telephone line, or having a special 80 01, telephone service such as "Call Waiting" assigned to this line. 90 01 74 00 The sending machine...
  • Page 126: Other Problems

    If the print quality is acceptable, continue using this drum unit. If the print quality is not acceptable, please contact Brother Customer Service or your local Authorized Service Center for further assistance. --_-.T.-_ Horizontal Streaks...
  • Page 127 RE®ULAR MAIN IENANCI:: I I, C)UI:SLI::,SH(DUIIIXI The Print is too Light or too Dark: The print density dial is located the corner under the paper cover. (Remove the drum unit.) You can use it to adjust print density by increasing or decreasing Print Density...
  • Page 128: Q&A

    REGULAR MAINTENANCE AND TROUBLESHOOTING Q&A This section contains questions and answers for using your fax machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the Fax Machine Recommendation Question The fax machine...
  • Page 129 REGULAR MAINTENANCE AND TROUBLESHOOTING Print Quality Problems Reconnnendation Question Printouts are too dark Adjust the print conditions by setting the Print Density function, or turn the print density dial counterclockwise for lighter light. images and clockwise for darker images. It has been factory set to the middle position.
  • Page 130 REGULAR MAINTENANCE AND TROUBLESHOOTING Recommendation Question Toner scatters stains If toner scattered over the whole printing surface, adjust the printed page. print density dial inside the printercounterclockwise. See "The Print is too Light or too Dark" on page 13-12. Clean the printer interior.
  • Page 131: Cleaning The Drum Unit

    REGULAR MAINTENANCE AND TROUBLESHOOTING Recommendation Question Certain environmental conditions such as humidity, high Printed pages are blurred at the center or at either temperatures, etc. may cause this condition to occur. • Make sure the machine is placed on a flat, horizontal surface.
  • Page 132: Important Information

    If you are not able to solve a problem with your IntelliFAX3550, contact Brother service personnel at 1-800-284-4FAX (Voice) (U.S.A. Only). 1-908-271-1937 (Fax)(U.S.A. Only)
  • Page 133 FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED BROTHER INDUSTRIES, LTD. 15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan This product complies with FDA radiation performance standards,...
  • Page 134: Important Safety Instructions

    As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program. Brother can not accept any financial or other...
  • Page 135 IMPORTANT INFORMATION This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding)
  • Page 136: Index

    INDEX 15. INDEX ExtensionTAD ........7-13 Accessory Orders ........13-9 Activity Report ........11 -I ~3 ADF ............Fax Forwarding ......10-2, I0-4-5 Fax Mode ..........7-1-2 All Dial List......... 11-I, 11-3~4 Answer Mode ........2-5, 7- I Fax Storage ..........10- I FCC Notices ........
  • Page 137: Specifications

    INDEX Ring Volume ..........7-9 Roll Over Phone Lines......1-9 Next-FAX Reservation ......6-21 Number Groups ........4-8-9 Safety Instructions ......14-3-4 One-touch Dial ..2-3, 4-4-5, 4-8, 5-I, 6-4 Sending Faxes .......... 6-4 Sequential Polling ........9-4 On-Screen Programming ......3-I On Hook Dial ..........
  • Page 138: Chapter O'° Specifications

    SPI--CIt-ICAI ION5 16. SPECIFICATIONS ....Desktop facsimile tran_ceive_' Type Compatibility ITU-TS Group 3 MH/MWMMR Coding system 14400/12000/9600/7200/4800/2400; Automatic Fallback Modem speed 148 mm to 216 mm (5.8 inches to 8.5 inches) Document input width 208 mm (8.2 inches) Scanning/Printing width Letter/Legal/A4 Paper size...
  • Page 139 SPECIFICAI-IONS Drum Unit: Life expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job NOTE: There are many factors that determine actual drum life, such as temparature, humidity, type of paper and toner that you use, the number of pages per joint job, etc.
  • Page 141 Using USA or CANADA models overseas is at your own risk and will void your warranty. :_ Manufactured by Brother Industries Ltd. whose quality system is registered by BSl and JQA. BSI Certificate of registration No.

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