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Action
Step 3
If printer control panel light sequence indicates an error, then clear the message.
For more information on printer control panel error light sequences, see
Understanding the printer
Note: The printer continues to print after clearing the message.
Do the jobs print?
Step 4
1.
Check if the ports (USB, serial, or Ethernet) are working and if the cables are
securely connected to the computer and the printer.
Note: For more information, see the setup documentation that came with the
printer.
2.
Resend the print job.
Do the jobs print?
Step 5
1.
Turn off the printer, then wait for about 10 seconds, and then turn the printer
back on.
2.
Resend the print job.
Do the jobs print?
Step 6
1.
Remove and reinstall the printer driver. For more information, see
printer
driver.
2.
Resend the print job.
Do the jobs print?
User's Guide
messages.
Installing the
- 190 -
Yes
No
The problem
Go to step 4.
is solved.
The problem
Go to step 5.
is solved.
The problem
Go to step 6.
is solved.
The problem
Contact
is solved.
technical
support.
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