3Com WX2200 - Wireless LAN Controller Hardware Installation Manual page 54

54 C B: WX T
HAPTER ROUBLESHOOTING
Table 15 WX Setup Problems and Remedies (continued)
Symptom
WX switch does not
accept
configuration
information for an
MAP access point or
a radio.
Client cannot access
the network.
Diagnosis
The country code might
not be set or might be set
for another country.
This symptom has more
than one possible cause:
The client might be
failing authentication or
might not be
authorized for a VLAN.
If the client and switch
configurations are
correct, a VLAN might
be disconnected. A
client connected to a
VLAN that is
disconnected is unable
to access the network.
Remedy
1 Type the display system
command to display the
country code configured on
the switch.
2 If the value in the System
Countrycode field is NONE or
is for a country other than
the one in which you are
operating the switch, use the
set system countrycode
command to configure the
correct country code. (See
"Specifying the Country of
Operation" in the Wireless
LAN Switch and Controller
Configuration Guide.)
1 Type the display aaa
command to check the
authentication rules on the
WX switch, to ensure that
the client can be
authenticated.
2 Check the authorization rules
in the switch's local database
(display aaa) or on the
RADIUS servers to ensure the
client is authorized to join a
VLAN that is configured on at
least one of the WX switches
in the Mobility Domain.
1 Type the display vlan
config command to check
the status of each VLAN.
2 If a VLAN is disconnected
(VLAN state is Down), check
the network cables for the
VLAN's ports. At least one of
the ports in a VLAN must
have a physical link to the
network for the VLAN to be
connected.