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Troubleshooting
Problem
The appliance cannot
be switched on or is not
operating
The cooking zones
automatically reduce the
cooking level to
The residual heat indicator is
not displaying anything
Acoustic signal sounds,
appliance switches off
Acoustic signal sounds and
appliance switches itself on
and after 10 seconds off again
Display is switching between
two heat settings
lights up
electrolux induction cooktop troubleshooting 17
Possible cause
More than 10 seconds have
passed since the appliance
was switched on
The lock is switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Safety cut-out has been
triggered
The sensor fields are partly
covered by a damp cloth or
with liquid
The cooking zone was only
on for a short time and is
therefore not hot
One or more sensor fields have
been covered for longer than
10 seconds
The On/Off sensor field has
been covered up,
e.g. by a cloth
Power management is
reducing the power of this
cooking zone
Unsuitable cookware
No cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for
the cooking zone
Remedy
Switch the appliance on again
Switch off the lock (See the
section "Locking/unlocking the
control panel")
Deactivate child safety device
(See the section "Child safety
device")
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
Remove the cloth or the
liquid. Reset the cooking level
required
If the cooking zone is
supposed to be hot, call the
Customer Service Department
Uncover sensor field
Do not place any objects on
the control panel
See the section "Switching
the power boost function on
and off"
Use suitable cookware
Place cookware on the
cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
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