Cisco CX-FEIP-1FX= Installation and con?guration Installation Manual page 42

Obtaining Technical Assistance
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
• P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly.
No workaround is available.
• P2—Your production network is severely degraded, affecting significant aspects of your business operations. No
workaround available.
This document is to be used in conjunction with the appropriate Quick Start Guide that shipped with your router.
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42 Fast Ethernet Interface Processor (FEIP) Installation and Configuration