Solutions To Common Problems - Elo TouchSystems Elo Entuitive 1749L Series User Manual

If you are experiencing trouble with your touchmonitor, refer to the following
table. If the problem persists, please contact your local dealer or our service
center.

Solutions to Common Problems

Problem
No image appears on screen.
"Out of Range" display
OSD/Power buttons don't respond
T
ROUBLESHOOTING
C 4
HAPTER
Suggestion(s)
Check that all the I/O and power connectors are properly
connected as described in Chapter 2.
Make sure the pins of the connectors are not crooked or
broken.
Test power supply by trying different cables, a different
wall outlet or plug another appliance into the outlet.
Make certain the video cable is properly connected and that
it is not damaged. Check for bent pins on the cable
connectors.
Ensure that your computer and video card are properly
configured. (Consult video card documentation.)
Check to see if the resolution of your computer is higher
than that of the LCD display.
Reconfigure the resolution of your computer to make it less
than or equal to 1280 x 1024. See Appendix A for more
information on resolution.
See page 3-26 for OSD enable/disable.
C
H A P T E R
4
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