Elo TouchSystems Entuitive 1747L Series User Manual

Elo touchsystems 17" lcd modular kiosk touchmonitors user guide 1747l, 1767l
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Elo Entuitive Touchmonitor
User Guide
For 17" LCD Modular Kiosk Touchmonitors
1747L/1767L Series
Revision C

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Summary of Contents for Elo TouchSystems Entuitive 1747L Series

  • Page 1 Elo Entuitive Touchmonitor User Guide For 17" LCD Modular Kiosk Touchmonitors 1747L/1767L Series Revision C...
  • Page 2: User Guide

    Elo Entuitive Touchmonitor User Guide 17" LCD Modular Kiosk Touchmonitors 1747L/1767L Series Revision C P/N 008559E Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...
  • Page 3 Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 4: Table Of Contents

    Side View ... 5 Top View ... 5 Attaching the L-Brackets ... 6 Panel Cut Out ... 6 1747L Option 1 ... 6 1747L Option 2 ... 7 1747L Option 3 ... 8 1767L Option 1 ... 9 1767L Option 2 ... 10 Touch Interference Connection ...
  • Page 5: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touch- monitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 6 Multilingual OSD menus in five languages: English, French, German, Spanish and Japanese. • Serial or USB or both serial and USB touch interface (USB requires Windows 98, 2000, Me and XP.) • Patented touch technology of Elo TouchSystems • VESA DDC 1/2B data communication • VESA DPMS power saving •...
  • Page 7: Installation And Setup

    This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: LCD Display Software User Guide-on CD, Quick Install Guide and software CD...
  • Page 8: Product Overview

    Product Overview Main Unit 1767L Front-Mount Rear View 1767L Bottom View(1747L shown) See Detail A 2-4 Elo Entuitive Touchmonitor User Guide 1747L Rear-Mount 1747L POWER POWER FEMALE DVI-D FEMALE 15-PIN REMOTE SWITCH VIDEO CONNECTOR VIDEO CONNECTOR TOUCHSCREEN CONNECT Detail A...
  • Page 9: Side View

    Attaching the L-Brackets Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm standard holes locat- ed on the back of the kiosk monitor or the 5.5 diameter holes (only on rear mount). See page 15 for VESA mounting information. NOTE: You will need a screwdriver to attach the L-brackets.
  • Page 10: Panel Cut Out

    Panel Cut Outs 1747L Option 1 2-6 Elo Entuitive Touchmonitor User Guide...
  • Page 11: 1747L Option 2

    1747L Option 2...
  • Page 12: 1747L Option 3

    1747L Option 3 407.7 290.0 18.0 325.0 275.0 2-8 Elo Entuitive Touchmonitor User Guide...
  • Page 13: 1767L Option 1

    1767L Option 1...
  • Page 14: 1767L Option 2

    1767L Option 2 2-10 Elo Entuitive Touchmonitor User Guide...
  • Page 15: Touch Interference Connection

    Touch Interface Connection Yo ur touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Wi ndows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial or USB or both serial and USB Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB or both serial and USB cable connection.
  • Page 16: Step 1-Connecting The Video Cable

    STEP 1-Connecting the Video Cable • Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI-D cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor. •...
  • Page 17: Touchscreen Cable

    STEP 2-Connecting the Serial or USB or both Serial and USB Touchscreen Cable FEMALE 9-PIN SERIAL TOUCHSCREEN CONNECTOR CONNECTORS ON THE UNDERSIDE • Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
  • Page 18: Step 3-Connecting The Osd Remote Cable

    STEP 3-Connecting the OSD Remote Cable OSD Remote CONNECTIONS ON UNDERSIDE • Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port of the monitor. 2-14 Elo Entuitive Touchmonitor User Guide...
  • Page 19: Step 4-Connecting The Power Cable

    STEP 4-Connecting the Power Cable POWER CONNECTIONS ON UNDERSIDE Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the Brick power supply. • Connect the Brick power cable into the power port on the touchmonitor. •...
  • Page 20: Optimizing The Lcd Display

    Optimizing LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display mode is compatible with the LCD display.
  • Page 21: Vesa Mounting Interface

    VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard. The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com 800-228-2555 707-773-1100 www.gcx.com...
  • Page 22: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 23: Installing The Serial Touch Driver

    Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 24: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
  • Page 25: Installing The Usb Touch Driver

    3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM. 4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again.
  • Page 26 2-22 Elo Entuitive Touchmonitor User Guide...
  • Page 27: Operation

    About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may re- quire adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80k-75 Hz.
  • Page 28: Remote Osd Buttons

    Remote OSD Buttons AUTO/SEL DOWN AUTO/SEL DOWN 1 MENU 2 Up 3 Down 4 AUTO/SEL 5 Power Switch 3-24 Elo Entuitive Touchmonitor User Guide MENU MENU Control Function Menu Display/Exits the OSD menus. Brightness/ 1. Adjust brightness of the OSD. Plus/Clockwise 2.
  • Page 29: Osd Menu Function

    OSD Menu Function CONTRAST Function Symbol Contrast Brightness Left/Right Up/Down Recall defaults Color Temperature Process Controls the picture contrast Controls the picture brightness. Controls the horizontal position. Controls the vertical position. Recall factory settings of the image parameters. In this menu you can select one of the default color temperatures (5500 6500 K, 9300 K) Press the OSD button Up and Down or set color values...
  • Page 30 EXIT Sharpness Phase Clock OSD Left/Right OSD Up/Down OSD Timeout Auto Adjust Language DSUB Analog/ DVI Digital 3-26 Elo Entuitive Touchmonitor User Guide Escape main-OSD Adjusts csharpness. Controls the vertical and horizontal fine tuning. Controls the horizontal image size. Adjusts the horizontal position of the OSD menu. Adjusts the vertical position of the OSD menu.
  • Page 31: Trouble Shooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem No image appears on screen. “Out of Range” display OSD/Power buttons don't respond ROUBLESHOOTING Suggestion(s)
  • Page 32 Image has vertical flickering line bars. Image is unstable and flickering Image is scrolling Touch doesn’t work 4-28 Elo Entuitive Touchmonitor User Guide Use “Phase” to make an adjustment. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.
  • Page 33: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
  • Page 34 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 35: Appendix B Touchmonitor Safety

    Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 36: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 37: Technical Specifications

    Compatible Video Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution 720 x350 720 x 400 640 x 480 640 x 480 VESA 640 x 480 VESA 640 x 480 VESA 800 x 600 VESA 800 x 600 VESA...
  • Page 38: Touchmonitor Specifications

    Touchmonitor Specifications Table C.1 17" LCD Touchmonitor (ET17X7L-XXWF-1) Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies C-34 Elo Entuitive Touchmonitor User Guide Active matrix, thin film transistor (TFT), liquid crystal display 17-inch diagonal 338 x 270 mm useful screen area...
  • Page 39 Table C.2 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%.
  • Page 40 Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-36 Elo Entuitive Touchmonitor User Guide The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners...
  • Page 41 Table C.3 AccuTouch Touchmonitor Specifications Mechanical Construction Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Haze (per ASTM D1003) Gloss (per ASTM D2457) Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front Top: Polyester with outside hard-surface coating with clear or antiglare finish.
  • Page 42: 17" Lcd Touchmonitor (Et17X7L-Xxwf-X)Dimensions

    Material: Wood: ∅4.5 holes thru for M4 screws with nuts or screws for wood ∅4mm. NOTES FOR ALL MOUNTING Sheet metal: Concealed head threaded studs M4 with nuts. OPTIONS: 1767L 1747L R5.4 Viewable C-38 Elo Entuitive Touchmonitor User Guide Viewable Viewable...
  • Page 43: Regulatory Information

    EGULATORY I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 44 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 45 6K70 E141667 LISTED TÜV Rheinland Argentina S.A. RA 2581009 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE "This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries.
  • Page 46 ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 years. Seller makes no warranty regarding the model life of components.
  • Page 47: Warranty

    THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 48 Numerics 17" LCD Touchmonitor (ET17X7L-XXWF-X) Dimensions, 38 17" LCD Touchmonitor (ET17X7L-XXWF-X) Specifications, 34 About the Product, 1 About Touchmonitor Adjustments, 23 VESA Mounting Interface, 17 AccuTouch Touchmonitor Specifications, 37 Additional Color setting, 26 Agencies, 34 Analog Contrast, 25 Analog Adjust, 26 Attaching the L-Brackets, 5 Auto Contrast, 25 Back-light Lamp Life, 34...
  • Page 49: Index

    OSD Timeout, 26 OSD Up/Down, 26 OSD Power, Respond, 27 Out of Range display, 27 Panel Cut Outs, 6 Phase, 26 Pixel Format, 34 Positional Accuracy, AccuTouch, 37 Positional Accuracy, IntelliTouch, 35 Power Switch, 24 Precautions, 1 Product Overview, 4 Rear View, 4 Recall Defaults, 25 Regulatory Information, 41...
  • Page 50: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: USA & Headquarters Germany Elo TouchSystems, Inc. Elo TouchSystems GmbH & Co. KG 301 Constitution Drive, Haidgraben 6 Menlo Park, CA 94025 D-85521 Ottobrunn...

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Entuitive 1767l series

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