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EPSON Stylus COLOR 440


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  • Page 1

    EPSON Stylus COLOR 440 Manual...

  • Page 2: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

  • Page 3: Fcc Compliance Statement For United States Users

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 4: Table Of Contents

    Contents Introduction Windows System Requirements How To Use Your Manuals Warnings, Cautions, Notes, and Tips ENERGY STAR Compliance Year 2000 Ready Important Safety Instructions Identifying Printer Parts Basic Printing Printing from Windows Applications Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Page 4...

  • Page 5

    Advanced Printing Using Predefined Advanced Settings Customizing Print Quality and Special Effects Adjusting Color Settings Adjusting Colors in Photos and Scanned Images (Windows 95, 98, and NT only) Making Custom Color Corrections Selecting Paper Size and Orientation Selecting Print Layout Options Reducing and Enlarging Your Document Size Using Multiple Print Layouts and Page Frames Adding a Watermark...

  • Page 6

    Printing on Special Media Selecting Special Media Media Loading and Handling Guidelines Letterhead, Preprinted Forms, and Legal-size Paper Envelopes EPSON Photo Quality Ink Jet and Note Cards EPSON Ink Jet Paper EPSON Photo Quality Glossy Paper, Film, and Transparencies EPSON Ink Jet Transparencies...

  • Page 7

    Network Printing in Windows 95 and Windows 98 Setting Up Your Printer as a Shared Printer Maintenance and Transportation Cleaning the Print Head Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Replacing an Ink Cartridge Removing an Empty Ink Cartridge Installing the New Cartridge Replacing an Outdated Ink Cartridge...

  • Page 8

    Solving Printer Software Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Uninstalling Printer Software Where To Get Help Specifications Glossary Index Page 8...

  • Page 9: Introduction

    You can print anything from reports and resumes to photos and greeting cards. With resolutions up to 720 by 720 and EPSON’s Micro Piezo™ technology, you get amazingly realistic photographic images, vivid color graphics, and razor-sharp black text.

  • Page 10: Windows System Requirements

    Windows System Requirements To use your printer and its software with a PC, your system should have: ® ® Windows 3.1x, Windows 95, Windows 98, or Windows NT ® An IBM compatible PC with at least a 486/25 MHz processor for Windows 95 and Windows NT 4.0;...

  • Page 11: How To Use Your Manuals

    Troubleshooting provides solutions for any problems you may have with your printer software. Specifications provides the technical details of your printer, ink cartridges, and EPSON media. Glossary and an Index are included at the end of the manual. Introduction...

  • Page 12: Warnings, Cautions, Notes, And Tips

    Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing. ENERGY STAR Compliance As an E Partner, EPSON has determined that this NERGY product meets the E guidelines for energy efficiency. NERGY...

  • Page 13: Year 2000 Ready

    Year 2000 Ready Your EPSON printer is Year 2000 Ready . However, be sure the other parts of your computer system are also ready for the year 2000. Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively.

  • Page 14

    Place the printer near a wall outlet where the plug can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement. Do not let the power cord become damaged or frayed. If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.

  • Page 15

    Keep ink cartridges out of the reach of children. Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head. Once you install an ink cartridge, do not open the clamp or remove the cartridge except to replace it with a new one.

  • Page 16: Identifying Printer Parts

    Identifying Printer Parts If you need help identifying the parts of the printer, refer to the following illustrations: paper support right edge sheet guide feeder printer cover left edge guide output tray output tray extensions thickness ink cartridge lever clamp control panel Introduction Page 16...

  • Page 17: Basic Printing

    Basic Printing It’s easy to print with your new EPSON Stylus COLOR 440. First set up and install the printer software, following the instructions in the Printer Basics guide. Then read this chapter to learn about: Printing from Windows Applications...

  • Page 18: Setting Printer Options From Windows Applications

    Setting Printer Options from Windows Applications This section describes the settings you’ll need to make for all your everyday printouts. See Using Predefined Advanced Settings information about special settings like PhotoEnhance3 Note: (PhotoEnhance in Windows 3.1). The settings you Follow these steps to check printer settings from your graphics select through your application usually application or other Windows software:...

  • Page 19

    Make sure your EPSON Stylus COLOR 440 printer is selected, and then click the Printer, Setup, Properties, or Options button. (You may have to click a sequence of these buttons.) You see a dialog box like the following: For more information...

  • Page 20

    Choose the Media Type you want to print on from the following list. If you are not sure which setting to select, refer to Media Loading and Handling Guidelines. Plain paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies...

  • Page 21: Setting Default Printer Options

    While your document is printing, the EPSON Progress Meter (Windows 95 and Windows 98) or the EPSON Despooler dialog box (Windows 3.1) appears, showing the printing progress and the status of your printer.

  • Page 22

    Setting Default Options in Windows 95, Windows 98, or Windows NT 4.0 Follow these steps: Click Start, point to Settings, and then select Printers. Note: Right-click the EPSON Stylus COLOR 440 icon in the Printers If you’re printing over a network, you can window. access the default Select Properties (Document Defaults in Windows NT).

  • Page 23

    You see the Main dialog box, as shown below. Any changes you make will become the default settings for all your applications and documents. Click OK when finished. Windows 95, Windows 98, and Windows NT 4.0 Basic Printing Page 23...

  • Page 24

    Double-click the Control Panel icon in the Main group. Double-click the Printers icon. Select EPSON Stylus COLOR 440 from the list of installed printers and click Setup. You see the dialog box, shown below. Make any changes you want to become the default settings for all your applications and documents, and click OK when you are finished.

  • Page 25: Checking Printer Status

    Checking Printer Status While your document is printing, your printer software reports how the job is doing. See the section for your operating system below. Windows 95, Windows 98 and Windows NT 4.0 After you send a print job in Windows 95, Windows 98, or Windows NT 4.0, the Progress Meter dialog box appears on your screen: Pages printed/ The name of the file...

  • Page 26

    If you installed Status Monitor 2, you also see information about how much ink you have left. See Using Status Monitor Windows 3.1 After you send your print job, the EPSON Despooler dialog box appears on your screen: Click to pause and...

  • Page 27

    This dialog box shows the progress of your print job and the status of your printer. If you run out of paper while printing, for example, the Despooler warns you. You can use the buttons to cancel, pause, and restart your print job, requeue your document for later printing, or reprint all or part of the document.

  • Page 28: Advanced Printing

    When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 440 software. You can choose predefined settings or adjust individual options like brightness, contrast, sharpness, and halftoning.

  • Page 29: Using Predefined Advanced Settings

    Using Predefined Advanced Settings Predefined settings provide an easy way to fine-tune your printer’s operation for special image types, such as graphics downloaded from the Internet or images produced by a digital camera. Follow these steps to print with predefined settings: Create your image or document in your application software.

  • Page 30

    Choose the Media Type you want to print on. (If you’re not sure which setting to select, see Media Loading and Handling Guidelines.) Choose Color or Black ink. Note: Click Custom (in Windows 3.1, click Advanced), and then click Choose your Media Custom Settings.

  • Page 31

    ICM (Windows 95 and Windows 98 only) For printing documents created in an ICM compatible application. If you’re using an ICM compatible monitor, adjusts colors to closely match the screen color. sRGB (recommended for Windows 98 only) For printing documents created in an sRGB compatible application using sRGB colors, such as those designed for the World Wide Web.

  • Page 32: Customizing Print Quality And Special Effects

    Customizing Print Quality and Special Effects Your printer software automatically selects the best settings for the Media Type you choose. However, if you need maximum control After you customize over your project, or you want to experiment with special effects, your print settings for a special project, you you can adjust individual settings.

  • Page 33

    You see the Advanced dialog box: Click here to select the Media Type. Click here to change your Print Quality (resolution) after you select Media Type. Some of these options are automatically set or disabled by other settings you choose. Windows 95, 98, NT Click here to change your Print Quality...

  • Page 34

    Choose one of the following Print Quality options: Economy For low-resolution rough drafts on plain paper. Saves ink. Normal - 360 dpi Note: For most documents on plain paper, transparencies, or You may not see 360 dpi Ink Jet Paper. certain Print Quality Fine - 720 dpi settings, since...

  • Page 35

    Choose any of the following print options: MicroWeave For improved print quality. Always use for color printing. Prints graphic data in finer increments to eliminate unwanted banding effects (light horizontal lines). High Speed For fast, bidirectional printing at lower resolution. Flip Horizontal Prints a mirror image of your document.

  • Page 36: Adjusting Color Settings

    Adjusting Colors in Photos and Scanned Images with your printer for (Windows 95, 98, and NT only) paper samples. The EPSON Stylus COLOR 440 makes it easy to increase color saturation and contrast and improve detail in your photographs and scanned images. Follow these steps:...

  • Page 37

    Click Custom, then select either PhotoEnhance3 or Digital Camera in the Custom Settings list box. Click the Advanced button. You see the Advanced dialog box. The Color Management Note: section on the right side of the dialog box appears: If your Color Management section looks different, make sure the...

  • Page 38: Making Custom Color Corrections

    Customize your image using these settings (some settings may be preselected, depending on what you selected in step 2): Select a Tone setting for your image: Normal for standard tones, Hard for high contrast, or Sepia for an old-fashioned photo look. Turn on Digital Camera Correction to correct noise or other flaws common to digital camera images.

  • Page 39

    You see the Advanced dialog box. The Color Management section appears: Note: If your Color Not available with Management section Windows 3.1 looks different, make sure the Color Adjustment radio button is selected. You can also display this screen by selecting the Color Adjustment radio button shown above.

  • Page 40

    Choose one of the following Color Adjustment Modes: Automatic Analyzes the color information in your project and optimizes color correction accordingly. Photo-realistic For printing color photographs. Vivid For printing graphics-intensive documents like presentation pages with charts and graphs. Intensifies colors and lightens the midtones and highlights.

  • Page 41: Selecting Paper Size And Orientation

    Cyan, Magenta, Yellow Increases or decreases the amount of the three ink colors that combine to make a full-color picture. Use these sliders to fine-tune the color balance in your printout. Click OK to return to the Main dialog box. Selecting Paper Size and Orientation Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation.

  • Page 42

    Click the Paper tab. You see the Paper dialog box: Click to select your Paper Size. Printer graphic reflects changes to Page graphics Orientation and change to show Printable Area Collate and settings. Reverse Order settings. Rotate by 180 is not available with Windows 3.1.

  • Page 43

    Sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in the printer and can be used only with the Reduce/Enlarge setting on the Layout tab; see Reducing and Enlarging Your Document Size for more information.

  • Page 44

    If you’re printing a multi-page document and want the last page printed first so the pages come out without needing to be reordered, click the Reverse Order checkbox. The page graphics change to show later pages printing first. Select the direction of printing on the page using the Orientation options.

  • Page 45

    The Standard Printable Area setting uses a minimum bottom margin of 0.55 inch (14 mm). To decrease the minimum bottom margin to 0.12 inch (3 mm), set the Printable Area setting to Maximum. To center your document on the page using either setting, select the Centered checkbox.

  • Page 46

    You see one of the following dialog boxes: Windows 3.1 Windows 95, 98, NT Windows 95, Windows 98, or Windows NT Type a name (up to 24 characters) for your custom paper size in the Paper Size Name field. Then select a Paper Width and Paper Height for the paper.

  • Page 47: Selecting Print Layout Options

    To change or delete a custom paper size: Windows 95, Windows 98, or Windows NT Click User Defined in the Paper Size list. Then, on the User Defined Paper Size dialog box, select the custom paper name in the Paper Size list and change the Paper Width, Paper Height, and/or Unit settings as necessary, or click Delete.

  • Page 48: Reducing And Enlarging Your Document Size

    Reducing and Enlarging Your Document Size When you want to make the printed size of a document different from its actual size, you can use your printer software’s Reduce/Enlarge settings. You can make the document fit into the printable area on a selected paper size or you can choose to reduce or enlarge it to a selected percentage.

  • Page 49

    If the Paper Size setting you selected is larger than the maximum size that can be printed on your printer, you see the following dialog box: In the Output Paper list, select the actual size of the paper loaded in the printer and click OK.

  • Page 50

    Click the Layout tab. You see the Layout dialog box: Reduce/Enlarge settings Not available with Windows 3.1 Advanced Printing Page 50...

  • Page 51

    Select one of the following Reduce/Enlarge settings: Select Normal to set the print proportion to 100%. Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Note: Paper Size option beneath the Fit to Page setting becomes If you previously active;...

  • Page 52: Using Multiple Print Layouts And Page Frames

    Using Multiple Print Layouts and Page Frames If you’re printing a multiple page document, but you want a quick proof of the images on each page printed on one piece of paper, you can select Print Layout options in the printer software. You can Note: choose the way the pages are placed on the paper and add a lined Layout options are not...

  • Page 53

    If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. Current page order appears Click the Page here Order button to change page order To change the page order, click the Page Order button. You see the Layout dialog box.

  • Page 54: Adding A Watermark

    Adding a Watermark You can add a watermark to each page in your document to indicate how the document should be handled. For example, you can add “Confidential” to documents you don’t want distributed to Note: other people. Or you can add a custom bitmap of your company To add a custom logo so your document looks like printed letterhead.

  • Page 55

    To change the watermark or specify how it appears, click the Settings button. You see the following dialog box: Click here to select a See how predefined watermark your Click here to load a selections custom watermark will look in you’ve created the Layout graphic...

  • Page 56

    To load a custom watermark you’ve created as a bitmap in an application program, click the User Defined button. You see the following dialog box: Note: You can create up to 10 custom Click Browse to select your watermarks. In bitmap file Windows 95 and Windows 98, you can...

  • Page 57

    Select the way you want the watermark to appear by choosing the following options. The on-screen graphic changes to reflect all the settings you choose. Position selects where you want the watermark to appear on your page: Center, Top-Left, Top-Center, Top-Right, Left, Right, Bottom-Left, Bottom-Center, or Note: Bottom-Right.

  • Page 58: Saving Custom Settings

    Saving Custom Settings After you’ve fine-tuned your printer settings for a special project, you can save the settings as a group. Then you can quickly reuse them the next time you print a similar project. You can save advanced settings changes, but you can also save more basic settings, such as changes you make on the Paper or Layout tabs.

  • Page 59: Redefining Custom Settings

    Type a unique name for your settings (up to 16 characters) and click the Save button. Click OK to close the Advanced dialog box (not necessary with Windows 3.1). The name you choose will now be available in the Custom Settings list on the Main dialog box.

  • Page 60: Deleting Custom Settings

    Click Save Settings. (In Windows 3.1, click OK, then click Save Settings on the Main dialog box.) Select the name of the custom settings group you’re redefining in the Custom Settings dialog box. Click Save. You see a message asking if you want to overwrite the previous settings.

  • Page 61: Printing On Special Media

    Printing on Special Media Your EPSON Stylus COLOR 440 lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes. You’ll get even better results with specially coated ink jet paper.

  • Page 62: Selecting Special Media

    When you print on special media, you need to choose the correct Media Type and Paper Size settings in your printer software. The table below lists the available EPSON media and the corresponding Media Type setting for each one. Media name...

  • Page 63

    S041063 Transparencies A6 paper size is 4.1 5.8 inches. To order EPSON media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. only). In Canada, please call (800) 873-7766 for dealer referral. Printing on Special Media Page 63...

  • Page 64: Media Loading And Handling Guidelines

    Media Loading and Handling Guidelines The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. The following tips will help you get the best results on any type of Caution: paper or other media.

  • Page 65

    Set the thickness lever to the position when you print on envelopes or if ink smears when you print on other thick media. Open the printer cover and position the lever as shown below. Then close the cover and print. (Make sure you return the lever to the 0 position before you print on regular media.) Use ink jet papers within one year of purchase.

  • Page 66: Letterhead, Preprinted Forms, And Legal-size Paper

    Letterhead, Preprinted Forms, and Legal-size Paper Envelopes EPSON Photo Quality Ink Jet and Note Cards EPSON Ink Jet Paper EPSON Photo Quality Glossy Paper, Film, and Transparencies EPSON Photo Paper...

  • Page 67: Envelopes

    Envelopes You can load up to 10 envelopes flap edge first, with the printable side up, as shown below: Click the picture on the right to play a short movie. Note: If the stack of envelopes is more than 0.4-inch (10 mm) thick, press each Select Plain paper as the Media Type and choose the correct envelope flat before...

  • Page 68

    If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position, as shown below. (Return to the 0 position before printing on other media.) Click the picture on the right to play a short movie.

  • Page 69: Epson Photo Quality Ink Jet And Note Cards

    EPSON Ink Jet Paper Load up to 65 letter size or 25 legal size sheets. For EPSON 360 dpi Ink Jet Paper, select 360 dpi Ink Jet Paper as the Media Type. For EPSON Photo Quality Ink Jet Paper, select Photo Quality Ink Jet Paper as the Media Type.

  • Page 70: Epson Photo Quality Glossy Paper, Film, And Transparencies

    EPSON Photo Quality Glossy Paper, Film, and Transparencies Before you load glossy film or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack. (Don’t use a support sheet with Photo Quality Glossy Paper.) Load up to 20 sheets of glossy paper or glossy film, or up to 30 transparencies.

  • Page 71

    If your media has a cut corner, position it in the printer as shown here. Click the picture on the right to play a short movie. Note: It’s best not to use the Maximum printable area Remove each sheet from the output tray immediately after it’s setting in the printer software when printed.

  • Page 72: Photo Paper

    EPSON You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing. EPSON Photo Paper is available in several sizes. 4 6-inch Photo Paper is perforated around the edges, so you can trim your printouts and Note: “bleed”...

  • Page 73

    Keep the following in mind when using EPSON Photo Paper: Load the paper with the whiter (glossier) side facing up. If you’re loading Panoramic Photo Paper, pull up the paper support extension. Then load the Panoramic paper and hold its...

  • Page 74

    If you’re using 4 6-inch Photo Paper, follow these steps: Load the paper against the right edge guide with the glossy side facing up and the perforated margins positioned as shown: You can load up to 20 sheets of Photo Paper at a time. Make sure you place the included support sheets A and B beneath the stack, but don’t print on them.

  • Page 75

    When you create the image in your application software, size it to 4.25 6.25 inches. You can also use your printer software’s Reduce/Enlarge settings, as described in Reducing and Enlarging Your Document Size. 0.67 in trim size 0.24 in printed image size 0.12 in 0.12 in 0.24 in...

  • Page 76: Epson Ink Jet Transparencies

    Select Ink Jet Transparencies as the Media Type in the printer software. EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers. You can load one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load them.

  • Page 77: Epson Photo Stickers

    EPSON Photo Stickers Use these sheets of stickers to print small, decorated photos for use on cards, invitations, or other items. You’ll need to use an ® application that creates photo stickers, such as StickerPIX Load one sheet of Photo Stickers at a time. Make sure to place support sheets A and B that came with the stickers beneath the sheet.

  • Page 78: Epson Iron-on Cool-peel Transfer Paper

    EPSON Iron-On Cool-Peel Transfer Paper You can print photos, company logos, or anything else you want on these transfer papers, and then iron your images onto T-shirts or other cotton cloth items. Load one sheet of transfer paper at a time. Select 360 dpi Ink Jet Paper as the Media Type setting.

  • Page 79: Managing Print Jobs

    Managing Print Jobs Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, set up large jobs to print later, and handle network printing. This chapter provides instructions for the following: Managing Print Jobs in Windows 95, Windows 98, and Windows NT 4.0 Managing Print Jobs in Windows 3.1x...

  • Page 80: Managing Print Jobs In Windows 95, Windows 98, And Windows Nt

    Managing Print Jobs in Windows 95, Windows 98, and Windows NT 4.0 Your printer software offers three ways to manage and monitor your Note: print jobs in Windows 95, Windows 98 and Windows NT 4.0: You can use Status The Progress Meter, which appears each time you send a print Monitor 2 only if it is job, as described in Checking Printer...

  • Page 81: Selecting The Speed & Progress Options

    Windows Printers utility, as described below. Click Start, point to Settings, then click Printers. Right-click the EPSON Stylus COLOR 440 printer icon and select Properties from the drop-down menu. You see the EPSON Stylus COLOR 440 Properties dialog box.

  • Page 82

    Click the Speed & Progress button. You see this dialog box: Note: The folder you select This section in the High Speed appears only if Copy Folder section is you have more the default spool than one hard directory. Change this disk drive.

  • Page 83: Using The Spool Manager

    EPSON Printer Port lets you optimize the transfer rate of your printer port for EPSON printers instead of using the Windows default printer port. High speed (DMA) transfer enabled tells you that you’re already using fast DMA transfer mode. For higher data transfer rates, use DMA transfer lets you know that you can speed up printing by enabling DMA transfers on your system.

  • Page 84

    If you’re having trouble printing, it may be because of a stalled print job. Follow these steps to delete the stalled job and continue printing: Click the EPSON Stylus COLOR 440 button on the taskbar. Click on any print jobs marked Held. Click the Cancel button.

  • Page 85: Using Status Monitor 2

    Status Monitor 2 is To turn on background monitoring, follow these steps: performing background monitoring. To disable Click Start, point to Programs, point to the Epson folder, and background monitoring, click EPSON Status Monitor 2 to open Status Monitor 2. right-click the...

  • Page 86

    Now set your monitoring preferences for the printer, as described below. Setting Up Monitoring Preferences Note: You can select the way you want Status Monitor 2 to monitor each Background printer you use in the Monitoring Preferences window. There are monitoring must be several ways to open the window: turned on to change...

  • Page 87

    If you turn on one or more of the Status Alert options, you’ll see the Status Alert dialog box when the selected condition occurs. For example, if you turn on Show when errors occur, the dialog box will appear only if a printing error occurs. If you select all the options, the dialog box will appear whenever you print, encounter an error, or have low ink levels.

  • Page 88

    Double-click the icon on the Windows taskbar in the bottom right corner of your screen. Click Start, point to Programs, click the Epson folder, and click EPSON Status Monitor 2. When you start Status Monitor 2, you see the main window:...

  • Page 89

    Using the Installed Printer Icon The color of the Installed Printer icon indicates the printer status as follows: Installed Printer You can customize icon color Status message the appearance of Green Ready to print. items on the Status Monitor 2 main Yellow Paper and/or ink level is low.

  • Page 90

    If you’re currently using the printer software, click the Utility tab, then click the EPSON Status Monitor 2 icon. (For instructions on accessing your printer software, see Setting Printer Options from Windows Applications Setting Default Options in Windows 95, Windows 98, or Windows NT 4.0.)

  • Page 91

    The printer graphic in the Printer Status window gives status and error condition information: Status and Error Conditions Graphic Condition Ready to print Paper isn’t loaded correctly Paper is jammed Black ink is out Color ink is out A communication error has occurred Another type of printer error has occurred Managing Print Jobs Page 91...

  • Page 92

    To check the amount of ink you have, click the Consumables tab. The Printer Information tab does not monitor information for this printer. Using the Job Status Window Note: To view detailed information on the print jobs waiting to print on The Job Status window is very similar your printer, you can use the Job Status window.

  • Page 93

    You see the Job Status window: Printing information appears here Options in the Printer menu let you pause printing or purge all print jobs for the printer, select or deselect the printer as your Windows default, and access the printer software to change default settings. The Document menu options let you pause or cancel printing of individual printing jobs.

  • Page 94: Managing Print Jobs In Windows 3.1x

    Managing Print Jobs in Windows 3.1x Your Windows 3.1x printer software includes two management utilities: the Spool Manager and Despooler. The Spool Manager starts automatically when you send a job to the printer. It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time.

  • Page 95: Using The Spool Manager

    You may not see the You can open the Spool Manager at any time by Spool Manager icon if the Program Manager double-clicking the Spool Manager4 icon in the EPSON or current window is program group. maximized. Make the You see the Spool Manager window:...

  • Page 96

    The Spool Manager window displays the status of your print queues and print jobs and lets you control them. You can also control the display of the Despooler and the default spool directory. Click Help in the Spool Manager menu bar for detailed information. Deleting a Stalled Print Job If you’re having trouble printing, it may be because of a stalled print job.

  • Page 97: Network Printing In Windows 95 And Windows 98

    In the dialog box, change the spool directory to the one you created in step 1. Then click OK. Make sure EPSON Stylus COLOR 440 is selected, and then choose Setup from the Queue menu. The Queue Setup dialog box appears.

  • Page 98

    Click the Details tab. Then click the Add Port button. Click this Then click here In the following dialog box, click Browse. Click here to specify the network path Managing Print Jobs Page 98...

  • Page 99

    Double-click the icon of the computer that is directly connected to the printer. Then click the icon of the printer you plan to use on the network. Select the computer that is connected to the printer Select the printer Click OK and follow the messages on the screen. Now you can use the printer connected to the print server over the network from the client computer.

  • Page 100: Setting Up Your Printer As A Shared Printer

    Setting Up Your Printer as a Shared Printer Follow these steps to share your printer with others on the network: Click Start, point to Settings, then click Control Panel. Double-click Network. Click File and Print Sharing. The following dialog box appears: Click the I want to be able to allow others to print to my printers check box, then click OK.

  • Page 101

    Select your printer and choose Sharing from the file menu. The following dialog box appears. Enter a network name for your printer in the Share Name text box. If you want, enter a password in the Password text box. Then click OK.

  • Page 102: Maintenance And Transportation

    Maintenance and Transportation It’s easy to keep your EPSON Stylus COLOR 440 printer working at its best. All you have to do is follow the simple instructions in this chapter for replacing ink cartridges, moving the printer, and performing routine maintenance.

  • Page 103: Cleaning The Print Head

    Cleaning the Print Head If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print head. This unclogs the print head nozzles so they can deliver ink properly. Caution: Don’t use the Cleaning the print head uses ink, so clean it only if print quality...

  • Page 104

    Follow the instructions on the screen to clean the print head. Cleaning takes about two minutes, during which the printer makes some noise and the power light flashes. When the power light stops flashing, you need to run a nozzle check to confirm that the print head nozzles are clean Caution: and to reset the printer’s cleaning cycle.

  • Page 105: Using The Control Panel

    Using the Control Panel Follow these steps to clean the print head: Make sure the printer is turned on and not printing, and that the black and color ink out lights are off. Press the cleaning button and hold it down for three seconds.

  • Page 106: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern after printing it. It should look something like this, with each of the three sections showing one of the ink colors: Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern.

  • Page 107: Replacing An Ink Cartridge

    Using the Printer Status Window for details. EPSON cartridges and do not refill Use these EPSON ink cartridges within six months of installing them. Other products them and before the expiration date on the package: may cause damage Black ink cartridge: S020187 to your printer not covered by EPSON’s...

  • Page 108

    Play this movie for an overview of the installation process. Then follow the steps in Removing an Empty Ink Cartridge Installing the New Cartridge. Click the picture on the right to play a short movie. Maintenance and Transportation Page 108...

  • Page 109: Removing An Empty Ink Cartridge

    Removing an Empty Ink Cartridge You can replace a cartridge when the black or color ink out light is either flashing or on. Follow these steps: Note: Make sure the printer is turned on and not printing. you press the cleaning button Determine which cartridge needs to be replaced.

  • Page 110

    Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the color ink cartridge, the procedure is the same for replacing the black ink cartridge.) Caution: To avoid damaging the printer, never move the print head by hand.

  • Page 111: Installing The New Cartridge

    Installing the New Cartridge Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps: Caution: Remove the new ink cartridge from its packaging. You must remove Remove only the yellow part of the tape seal on the top of the only the yellow tape cartridge.

  • Page 112

    Lower the ink cartridge into its holder with the blue label facing up and toward the back of the printer. The larger cartridge (color) goes on the right, and the smaller cartridge (black) goes on the left. Warning: If ink gets on your hands, wash them thoroughly with soap and water.

  • Page 113

    If you need to replace the other ink cartridge, remove it as described in Removing an Empty Ink Cartridge. Then follow steps 1 through 4 in this section. Press the cleaning button and close the printer cover. Caution: The printer moves the print head and begins charging the ink Never turn off the delivery system.

  • Page 114: Replacing An Outdated Ink Cartridge

    Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print head, you can replace one or both cartridges.

  • Page 115: Aligning The Print Head

    If your printouts contain misaligned vertical lines, you may need to align the print head. Follow these steps: For best results, use Make sure the printer is turned on and paper is loaded. EPSON ink jet paper Access the printer settings dialog box as described in Basic whenever you check Printing.

  • Page 116: Cleaning The Printer

    Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps: Turn off the printer, unplug the power cord, and disconnect the Caution: printer cable. Don’t touch the gears Remove all the paper from the sheet feeder.

  • Page 117: Transporting The Printer

    Transporting the Printer If you want to move your printer some distance, you need to prepare it for transportation and repack it in the original box. Follow these steps: Turn on the printer and wait until the print head locks in the far right position.

  • Page 118: Troubleshooting

    Troubleshooting As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed. This chapter tells you everything you need to know about the following: Diagnosing Problems...

  • Page 119: Diagnosing Problems

    See Running a Printer Check for instructions. For the latest information, check the EPSON Stylus COLOR 440 and Status Monitor Help programs and ReadMe files in the EPSON program group or folder. There are additional troubleshooting tips in the “Problems, Need Help”...

  • Page 120: Checking The Control Panel Lights

    Checking the Control Panel Lights power light load/eject paper out light button black ink out light color ink out light cleaning button power button The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams. When the paper out light comes on , your paper ran out or is incorrectly loaded.

  • Page 121

    Wait several seconds; then turn it on again. If no paper ejects, turn off the printer, remove the jammed paper, and turn the printer on again. If this doesn’t solve the problem, contact EPSON as described in Where To Get Help.

  • Page 122

    If this does not clear the error condition, contact EPSON as described in the Introduction. When all the lights are off, the printer is not receiving power. Try these solutions: Make sure the printer is turned on.

  • Page 123: Running A Printer Check

    Running a Printer Check You can run a printer check to determine whether the problem comes from the printer itself or some other source. If the results are satisfactory, the problem lies in software settings, the interface cable, or your computer. If the printer check does not print correctly, there is a problem with your printer.

  • Page 124

    The printer prints one page containing the printer’s ROM version, ink counter code, character table number, and a nozzle check pattern. Only the nozzle check pattern is shown below: After it prints the page, turn off the printer. Remember to reconnect the interface cable, then turn on the printer and your computer.

  • Page 125: Improving Print Quality

    Use higher quality paper appropriate for your print job (see Selecting Special Media for a list of EPSON papers). Match the Media Type setting in the printer settings dialog box to the type of media you loaded in the printer. Then the printer...

  • Page 126

    If you have vertical misalignment, run the Print Head Alignment utility (see Aligning the Print Head for instructions) or turn off High Speed mode. Try the solutions listed above before trying these solutions to specific print quality problems. The printed image has horizontal banding Possible cause Solution The printable side of...

  • Page 127

    The printed image has incorrect or missing colors Possible cause Solution Ink is set to Black. Change the Ink setting to Color. See Setting Printer Options from Windows Applications for instructions. The printable side of Remove the paper and reload it with the printable side face up. See the paper is face Media Loading and Handling Guidelines for instructions.

  • Page 128

    Possible cause Solution The colors displayed Because your monitor and printer use different technologies to represent on your monitor don’t colors, your printed colors cannot exactly match the colors you see on match the printed your monitor screen. Use the ICM (Windows 95 and 98) setting. See colors.

  • Page 129

    Possible cause Solution Media Type is set Follow the special media loading instructions in Media Loading and Handling Guidelines and on the paper packaging for media that require incorrectly in your printer software, or support sheets. Also try loading your media one sheet at a time. you loaded special media without a support sheet.

  • Page 130

    The printed image is faint or has gaps Possible cause Solution The ink nozzles are Run the Head Cleaning utility to clear any clogged ink nozzles. See clogged. Using the Head Cleaning Utility. The paper is old, Remove the paper and reload a new stack with the printable side face damaged, or dirty.

  • Page 131: Solving Printing Problems

    If your printout EPSON printer driver. is correct, your video driver is interfering with the printer driver. Contact your computer or video card manufacturer to see if an updated driver is available.

  • Page 132

    If you still can’t print, check the following solutions. All lights are off Possible cause Solution The printer is not Try these solutions: receiving power. Make sure the printer is turned on. Make sure the power cord is securely plugged in. Try using another power outlet.

  • Page 133

    Possible cause Solution Your computer doesn’t Try one of the following: have enough memory Reduce the resolution of your image. to handle the data in the file you are Select fewer colors or a lower resolution for your monitor. printing. Add more memory to your computer.

  • Page 134

    An internal error may Turn off your printer, wait a few seconds, and turn it on again. If the lights have occurred. still flash or stay on, contact EPSON as described in Where To Get Help. Troubleshooting Page 134...

  • Page 135: Solving Printer Software Problems

    If the printer is not moving or making noise, but the light is still flashing initialize. after 5 minutes have passed, turn the printer off. If the light is still flashing when you turn it back on, contact EPSON as described in Where To Get Help.

  • Page 136

    Then click Start, select Settings, and click Printers. Right-click the EPSON Stylus COLOR 440 icon and select Properties. Click the Details tab, then click the Spool Settings button. Click the Enable bi-directional support for this printer radio button to turn on bi-directional support.

  • Page 137

    After you install your printer software, you can’t run ScanDisk (Windows 95 and 98) Possible cause Solution You cannot use Disable Status Monitor 2 whenever you want to run ScanDisk. See ScanDisk if Status Enabling Background Monitoring for details. Monitor 2 is active. You see a spooling error message Possible cause Solution...

  • Page 138

    You cannot print on a network in Windows NT 4.0 Possible cause Solution Your printer is not set You may need to use a different network path and printer port. Select a up correctly as a different port in the printer’s Properties windows or enter the new remote printer.

  • Page 139: Fixing Paper Problems

    Possible cause Solution Your system doesn’t Clear space on your hard disk and run a defragmentation utility. have enough Don’t run too many applications at the same time. resources. Increase your system’s memory (RAM). You originally installed If you upgraded to Windows 98 from Windows 95 or 3.1x, uninstall the your printer software printer software, then install it again.

  • Page 140

    Paper doesn’t eject fully or is wrinkled Possible cause Solution If the paper doesn’t Press the load/eject button to eject the paper. Then make sure you eject fully, you may select the correct paper size in your application or printer software. (See have set the wrong Paper for the paper sizes you can print with.)

  • Page 141

    Paper jams inside the printer Try this Then do this Reload the paper as described in the Printer Basics guide and Turn off your printer, Printing open the cover, and on Special Media. If your paper jams frequently, make sure you: remove all the paper Use smooth, high-quality paper, loaded printable side up (the that’s inside, including...

  • Page 142: Solving Miscellaneous Printout Problems

    Solving Miscellaneous Printout Problems If your printout results are not what you expected, try these solutions. The margins are incorrect Possible cause Solution Margins are set Check your software documentation for instructions on selecting the incorrectly in your correct margins for your paper size. Make sure the margins are within the software application.

  • Page 143

    The printer prints blank pages Possible cause Solution Your printer is not the Select your printer as the default Windows printer. See your Windows Windows default documentation or Windows online help for instructions. printer. Paper settings in the Select the correct paper settings for your paper size. See Basic Printing printer software are for more information.

  • Page 144: Uninstalling Printer Software

    To uninstall the printer software, select EPSON Printer Software in the program list. Click the Add/Remove button. Select the EPSON Stylus COLOR 440 icon in the EPSON Printer Utility Uninstall dialog box and click OK. Follow the instructions on the screen to uninstall your software.

  • Page 145

    Windows 3.1x Instructions Double-click the Main program group icon, then double-click the Control Panel icon. Double-click Printers. Select EPSON Stylus COLOR 440 in the Installed Printers list and click the Remove button. To reinstall your software, see the Printer Basics guide. Troubleshooting...

  • Page 146: Where To Get Help

    Site name anonymous and your e-mail address as the password. EPSON Download You can call the EPSON Download Service at (800) 442-2007. Set your Service communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

  • Page 147

    (800) 442-2110. You must provide a return fax number to use this service. EPSON Referral For the location of your nearest Authorized EPSON Reseller or Service Customer Care Center, call (800) 442-2110. To speak to a technical support representative, dial (310) 974-1966 (U.S.) or (905) 709-2567 (Canada), 6...

  • Page 148: Specifications

    Specifications Printing Printing method EPSON’s exclusive drop-on-demand Micro Piezo™ ink jet technology Nozzle configuration Black 64 nozzles Color 21 nozzles 3 (cyan, magenta, yellow) Resolution Maximum 720 dpi 720 dpi Print direction Bidirectional with logic seeking Control code ESC/P Raster™, EPSON Remote...

  • Page 149

    90 g/m 8.5 inches) papers plain bond for plain Executive (7.5 10 inches) distributed by paper bond A4 (210 297 mm) EPSON paper A5 (148 210 mm) B5 (182 257 mm) Transparencies, Letter (8.5 11 inches) Transparencies, — — Glossy film,...

  • Page 150

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 151

    Special papers distributed by EPSON are only usable under these conditions: Temperature: 59 to 77 °F (15 to 25 °C) Humidity: 40 to 60% RH Store EPSON Photo Quality Glossy Film and self adhesive sheets under the following conditions: Temperature: 59 to 86 °F (15 to 30 °C)

  • Page 152

    The minimum top margin is 0.12 inch (3.0 mm). When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm). B-L: The minimum left margin is 0.12 inch (3.0 mm).

  • Page 153

    B-L, EPSON 4 6-inch Photo Paper (dotted lines indicate perforations) The maximum top margin is 0.67 inch (17.0 mm). B-L, B-R: The maximum left and right margin is 0.24 inch (6.1 mm). The maximum bottom margin is 0.24 inch (6.1 mm).

  • Page 154: Ink Cartridge

    Ink Cartridge Specification Black ink cartridge (S020187) Color ink cartridge (S020191) Color(s) Black Cyan, Magenta, Yellow Print capacity* 540 pages text (ISO/IEC 10561 300 pages (15% coverage) letter pattern) 380 pages graphics (5% coverage) Cartridge life 2 years from production date (if unopened) and within 6 months after opening package, at 77 °F (25 °C) Storage Installed:...

  • Page 155

    Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty. Mechanical Paper feed method Friction Paper path Sheet feeder, top entry, front out...

  • Page 156

    Electrical Specification 120 V Model 220 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4 A (max. 0.5 A) 0.2 A (max.

  • Page 157: Safety Approvals

    Environmental Temperature Operation 50 to 95 °F (10 to 35 °C) Storage –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Transit* –4 to 140 °F (–20 to 60 °C) 120 hours at 140 °F (60 °C) *Stored in shipping container Humidity Operation...

  • Page 158: Parallel Interface

    Parallel Interface Your printer is equipped with an 8-bit parallel interface, with the following characteristics: Forward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode Synchronization: STROBE pulse Handshake timing: BUSY and ACKNLG signals Signal level: TTL compatible Connector: 57-30360 Amphenol connector or equivalent Reverse channel Transmission mode: IEEE-1284 Nibble mode Adaptable connector: 57-30360 Amphenol connector or equivalent...

  • Page 159: Glossary

    A value or setting that takes effect when the equipment is turned on, reset, or initialized. Despooler An EPSON software program for Windows 3.1x that displays the status of your print jobs and allows you to manage them. dithering A halftoning method in which dots are arranged in an orderly pattern.

  • Page 160

    driver A software program that sends instructions to a computer device to tell it what to do. For example, your printer driver accepts print data from your image processing application and sends instructions to the printer on how to print this data. Error Diffusion This halftoning setting smooths out edges by randomly placing dots of varying colors.

  • Page 161

    initialization Process that returns the printer to its defaults (fixed set of conditions). This happens every time you turn on or reset the printer. ink jet A method of printing in which images, lines, letters, or symbols are formed by precisely spraying ink onto paper. interface The connection between the computer and a peripheral such as a printer.

  • Page 162

    See driver. Progress Meter An EPSON software program that shows the progress of the current print job. It appears each time you send a print job, unless you turn it off. Random Access Memory. The area of your computer’s memory that runs programs and stores data.

  • Page 163

    EPSON Stylus printer queues and allows you to manage the queues and print jobs. Status Monitor 2 An EPSON software program for Windows 95, 98, and NT 4.0 that displays the printer’s status, such as paper out or the amount of ink remaining before printing.

  • Page 164: Index

    Index Basic printing, Accessories, 63, Bitmap files, Advanced mode, selecting, Blank pages, Advanced settings Blurry printouts, color, Brightness setting, enlarging documents, layout, orientation, Cancelling print jobs, 84, 93, paper size, Characters, garbled, predefined, Cleaning print quality, print head, reducing documents, printer, saving custom, Cleaning sheets, 64,...

  • Page 165

    Custom settings Environmental specifications, color, EPSON deleting, accessories, layout, Customer Care Centers, list, electronic support services, orientation, help, paper size, media, print quality, World Wide Web site, redefining, Error Diffusion setting, saving, ESC/P Raster control code, special effects, Cyan setting,...

  • Page 166

    ICM (Image Color Matching) setting, Landscape setting, Layout Index cards, see Photo Quality Ink multiple pages, Jet and Note Cards options, setting, tab, checking, Lights, to 122, ordering cartridge, outdated cartridge, 114, Magenta setting, replacing cartridge, to 114, Maintaining printer, setting, 20, Managing print jobs Ink cartridge...

  • Page 167

    Photo Quality glossy media Network printing, ordering, Nozzle Check printing on film, pattern, 106, printing on paper, utility, specifications, Photo Quality Ink Jet and Note Cards ordering, Ordering, accessories, printing on, Orientation, choosing page, specifications, Photo Quality Self Adhesive Sheets loading, Page frames, specifications,...

  • Page 168

    Printable area Progress Meter, 25, setting, 45, 75, specifications, Quality/Speed setting, Printer checking operation, cleaning, ReadMe files, identifying parts, Reduce/Enlarge setting, 43, moving, Replacing ink cartridges, Printer Information tab, Resolution, see Print quality Printer software Rotate by 180° setting, accessing, 18, problems, uninstalling, Safety...

  • Page 169

    Speed & Progress options, Uninstalling printer software Spool directory, Windows 3.1, Spool Manager Windows 95, 98 and NT, problems, 130, 133, User Defined paper size, Windows 3.1, Utilities Windows 95, 98 and NT, Head Cleaning, sRGB (standard Red Green Blue) Nozzle Check, setting, Print Head Alignment,...

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