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Epson 400 User Manual

Color ink jet printer
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  Also See for Epson 400

Epson 400 Series User Manual
Epson 400 Series User Manual 76 pages
Epson 400, 600, 640, EX, 700, 800, 850, 1520, 3000 User Manual
Epson 400, 600, 640, EX, 700, 800, 850, 1520, 3000 User Manual 34 pages

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  Summary of Contents for Epson 400

  • Page 2: Where To Find Information

    Where to Find Information This User’s Guide Provides you with all the information you need to use your EPSON Stylus COLOR 400 and consumable products, from setting up to troubleshooting. Online Help (CD-ROM) Provides you with detailed information and instructions on the Windows printer software that controls your printer.
  • Page 3 (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORP.’s operating and maintenance instructions. SEIKO EPSON CORP. shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORP.

  • Page 4: Declaration Of Conformity

    Model: Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: Directive 73/23/EEC: October 1996 M. Hamamoto President of EPSON EUROPE B.V. SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan EPSON EUROPE B.V. Prof. J. H. Bavincklaan 5 1183...

  • Page 5: Table Of Contents

    Attaching the Paper Support ....2-4 Plugging in the Printer ..... . . 2-5 Installing the Ink Cartridges .
  • Page 6 Removing the perforated margins ....4-10 Storing EPSON Photo Paper ....4-10 .
  • Page 7 Replacing an Ink Cartridge ..... 5-2 Cleaning the Printer ......5-7 Transporting the Printer .
  • Page 8 Appendix B Printer Specifications Printing ....... . B-2 Paper ........B-3 Printable area .

  • Page 10: Safety Information

    Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.

  • Page 11: A Few Precautions

    Even if you are familiar with other types of printers, be sure to read through the following list of precautions before operating your ink jet printer. Do not put your hand inside the printer or touch the ink cartridges during printing. Under normal circumstances, ink will not come out of the cartridges.

  • Page 12: Energys Star Compliance

    Do not unplug the printer or turn off the power to the outlet until the power light stops flashing. The printer caps the print head when no data is received for several seconds.

  • Page 13: For United Kingdom Users

    For United Kingdom Users Use of options EPSON (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON (UK) Limited.

  • Page 14: Warnings, Cautions, And Notes

    Replace fuses only with a fuse of the correct size and rating. Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety Information...
  • Page 15 Safety Information...

  • Page 16: Getting To Know Your Printer

    Getting to Know Your Printer Printer Parts and Control Panel Functions ... . System Requirements ......

  • Page 17: Printer Parts And Control Panel Functions

    Printer Parts and Control Panel Functions paper support extension sheet feeder ink cartridge clamps Getting to Know Your Printer paper support edge guides output tray adjust lever color ink out light printer cover output tray extension paper out load/eject light...
  • Page 18 Performs print head cleaning if pressed for 3 seconds when the Lights The lights on the front of the printer indicate the printer status, such as receiving data, paper jam, or low on ink. The following table describes what the lights mean.

  • Page 19: System Requirements

    Options and Consumable Products Interface cables EPSON supplies several types of interface cables. You can use any interface cable that meets the specifications listed below. See your computer manual for any additional requirements. Parallel Interface Cable (shielded) C83602 from D-SUB...
  • Page 20 EPSON special media Most plain paper works well in your printer. In addition, paper specifically designed for ink jet printers such as EPSON’s 360 dpi Ink Jet Paper will meet most high-quality printing needs. EPSON 360 dpi Ink Jet Paper (A4)
  • Page 21 Getting to Know Your Printer...
  • Page 22 Attaching the Paper Support Plugging in the Printer ..... . . Installing the Ink Cartridges ....

  • Page 23: Unpacking The Printer

    In some locations, the power cord comes attached to the printer. The shape of the AC plug varies by country; be sure the plug included is the right shape for your location. Remove all protective materials packed with your printer before you set it up and turn on the power.

  • Page 24: Choosing A Place For The Printer

    Leave adequate room for easy operation and maintenance. Leave enough room on the table at the front of the printer to lower the output tray. Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.

  • Page 25: Using A Printer Stand

    Never use a stand that tilts the printer. The printer should always be kept level. Attaching the Paper Support Insert the paper support into the slots at the rear of the printer as shown below. Note: To print on transparencies, you need to reposition the paper support as described in “Loading Transparencies”...

  • Page 26: Plugging In The Printer

    Plugging in the Printer 1. Make sure that the printer is turned off. It is off when the power button protrudes slightly from the surface of the control panel. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you will be plugging it into.

  • Page 27: Installing The Ink Cartridges

    Do not open the ink cartridge packages until just before you install the cartridges, or the ink may dry up. 1. Lower the output tray at the front of the printer; then, holding the center edge of the cover, open the printer cover.
  • Page 28 2. Turn on the printer by pressing the print head moves slightly to the left, which is the ink cartridge install position. The the and ink out lights come on. Caution: Do not move the print head by hand. Otherwise you may damage the printer.
  • Page 29 3. Lift up the two ink cartridge clamps. 4. Open the ink cartridge packages. Next, remove only the yellow tape seals from each cartridge as shown below. black ink cartridge (S020093) Caution: You must remove the yellow tape seals from the cartridges.
  • Page 30 Note: Install both ink cartridges. If either of the cartridges is not installed, the printer will not work. 6. Press the ink cartridge clamps down until they lock in place. After installing the ink cartridges and pressing their clamps all...
  • Page 31 60 seconds after you install both ink cartridges. The ink charging process may take about five minutes to complete, during which time the printer produces a variety of mechanical sounds. These sounds are normal. When the ink delivery system has been charged, the print head returns to its home (far right) position.

  • Page 32: Connecting The Printer To Your Pc

    Follow the steps below to connect the printer to the computer: 1. Make sure both the printer and computer are turned off. 2. Plug the cable connector securely into the printer’s interface connector.

  • Page 33: Installing The Printer Software

    EPSON Answers EPSON Answers provides you with additional information on using your printer and printing with colors. See the booklet packed with the CD-ROM for more information. EPSON Answers is not included in the floppy disk version. 2-12 Getting Started...

  • Page 34: Installing In Windows 95

    If you are using the floppy disk version of the software, before you begin installation, make a backup copy of the EPSON printer software disk. If you wish to make a floppy disk version of the printer software on your CD-ROM, you can use the Driver disk creation utility included on the CD.

  • Page 35: Installing In Windows 95 (Using Plug-And-Play)

    3. Select your printer icon in the EPSON Printer Utility Setup dialog box. 4. Make sure EPSON Stylus COLOR 400 is selected, and click OK to start the printer software installation. Follow the on-screen messages and when the installation is complete, click OK again.
  • Page 36 2. Turn off your printer and computer, if necessary. 3. Turn on the printer first; then turn on the computer. Your computer begins loading Windows 95. 4. If you defined a password, enter it at the prompt. You see the New Hardware Found screen.
  • Page 37 OK. Otherwise, change the drive letter in the Copy manufacturer’s files from box and click OK. 8. At the next screen you can type a unique name for the printer in the Printer name box. We recommend that you keep the model name as shown.
  • Page 38 Using your printer on a Network If you want to use your printer on a network, you need to set up your printer as a network printer. Follow these steps: 1. Double-click the My Computer icon. 2. Double-click the Printers folder.

  • Page 39: Installing In Windows 3.1

    A). Note: If you wish to make a floppy disk version of the printer software included on your CD-ROM, type EPSETUP instead of SETUP. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions.
  • Page 40 4. Click OK. You see the EPSON Printer Utility Setup dialog box. 5. Select your printer icon and click OK. The installation program begins copying the printer software files. After a few moments, the installation program creates the EPSON program group in Windows.

  • Page 41: Loading Paper

    Chapter 4, “Printing on Special Paper.” Note: To print on transparencies, you need to reposition the paper support as described in “Loading Transparencies” in Chapter 4. 1. Lower the output tray at the front of the printer and slide out the extension. 2-20 Getting Started...
  • Page 42 2. Slide the left edge guide to the left as far as it will go. Pull up the paper support extension and pull out the output tray extension. 3. Fan a stack of paper; then tap it on a flat surface to even the edges.

  • Page 43: Starting To Print

    The actual way you print may vary depending on the application you use. See your application manual for details. For more details about the printer driver settings, see Chapter 3. 1. From your application, open the document you want to print.
  • Page 44 3. Make sure your printer is selected and then click Printer, Setup, Properties, or Options. You may need to click a combination of these buttons. The driver settings window appears. 4. Click the Main tab if necessary, and make sure the Mode option is set to Automatic.
  • Page 45 8. Click Close, OK, or Print to print. You may need to click a combination of these buttons. While your document is printing, the EPSON Despooler dialog box will appear, showing the printing progress and the status of your printer. If you are printing from Windows 95, this dialog box also displays the Status Monitor.
  • Page 46 Using the Printer Software Checking Your Printer Driver Settings ....How to access the printer driver settings ..

  • Page 47: Checking Your Printer Driver Settings

    While many Windows applications override the settings made with the printer driver, some do not, so you must verify the settings to get the results you expect. Be sure to check the following driver settings:...

  • Page 48: How To Access The Printer Driver Settings

    If you want the settings to apply to your Windows applications, see the description below for Windows 95 or Windows 3.1. Note: Online help is available for details about the printer driver settings. From Windows 95 Follow these steps to access the printer driver settings from My Computer: 1.

  • Page 49: How To Check The Settings

    Panel icon. 2. Double-click the Printers icon. 3. Choose your printer from the Installed Printers list. 4. Choose Setup. You see the Main menu of the printer settings window. See the following for information on how to check the settings.
  • Page 50 2. Check the Media Type option. Select the media you loaded in the printer from the Media Type list. See page 3-12 for more information on making the Media Type setting.

  • Page 51: Making Changes To Printer Driver Settings

    5. Make sure the paper size you loaded in the printer is selected in the Paper Size list. If you don’t see your paper size in the list, use the arrows to scroll through the list. Note: If your paper size is not included in the list, select User Defined and enter the paper size dimensions in the dialog box that appears.

  • Page 52: Using The Automatic Setting

    Basically, there are three levels of settings: the Automatic setting; the predefined settings, which give you more control over printer settings; and the custom settings, which you make to fit your individual needs. These settings are described in detail in the following sections.

  • Page 53: Using The Predefined Settings

    Main menu. Before printing, be sure to verify the Media Type and Ink settings, as they may be affected by the predefined setting you select. See page 3-12 for more information on the Media Type setting. Using the Printer Software...
  • Page 54 The printer driver provides the following predefined settings: Photo Text/Graph PhotoEnhance Text Economy Note: ICM is only available for Wndows 95. Selecting PhotoEnhance or ICM automatically sets the Ink option to Color. Also, some Media Type settings are not available depending on the selected predefined setting and on the Ink setting if a predefined setting is selected.

  • Page 55: Customizing The Print Settings

    See also online help for details about the other settings. After making your settings, click OK. Your settings will be applied and you will return to the Main menu. To return to the Main menu without applying your settings, click Cancel. 3-10 Using the Printer Software...
  • Page 56 Media Type and Ink settings, may affect and change your custom settings. This may cause unexpected results in your printout. If this happens, reselect your saved settings and try printing again. Using the Printer Software 3-11...

  • Page 57: Making The Media Type Setting

    Media Type settings to choose from. Note: If your EPSON brand paper name is not shown below, refer to the product number to determine the proper Media Type setting. If the corresponding Media Type setting for your paper is not...
  • Page 58 EPSON Photo Quality Ink Jet Paper (Legal) EPSON Photo Quality Self Adhesive Sheet EPSON Photo Quality Ink Jet Card (A6) EPSON Photo Quality Ink Jet Card (5 8”) EPSON Photo Quality Ink Jet Card (8 10”) Ink Jet Transparencies EPSON Ink Jet Transparencies (A4)

  • Page 59: Using The Printer Utilities

    Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and do some printer maintenance from your screen. To access the utilities, click the Utility tab in the printer software window (shown below), then click the button for the utility you want to use.

  • Page 60: Status Monitor

    The Status Monitor is only available for Windows 95. The Status Monitor utility helps you to keep track of the printer, and it alerts you if there are any problems. When you install the printer software for Windows 95, the Status Monitor is automatically copied to your hard disk.

  • Page 61: Nozzle Check

    Alignment utilities with printers connected to your computer through a network. Do not use the Nozzle Check, Head Cleaning, and Print Head Alignment utilities while printing is in progress; otherwise your printout may be marred. 3-16 Using the Printer Software...

  • Page 62: Checking Printer Status

    Checking Printer Status When you send a print job to the printer, the EPSON Despooler and Status Monitor appear in the lower right portion of your screen. The Despooler shows the progress of the current print job and allows you to control the progress of the print job, as described below.

  • Page 63: Understanding The Despooler

    Understanding the Despooler When you send a print job to the printer, the EPSON Despooler dialog box appears in the lower right portion of your screen. This box shows the progress of the current print job and provides printer status information.

  • Page 64: Getting Information Through Online Help

    What’s This? prompt. From Windows 95 To access online help directly from Start, click the Start button, point to Programs and Epson, and then click EPSON Stylus COLOR 400 Help. You see the help contents window. From Windows 3.1...
  • Page 65 3-20 Using the Printer Software...
  • Page 66 Removing the perforated margins ....Storing EPSON Photo Paper ....

  • Page 67: Loading Special Paper And Other Media

    EPSON ink jet printers. EPSON recommends you to use media distibuted by EPSON to ensure high-quality results. For a list of EPSON special media, see page 1-6, or "Printing Supplies" in online help. When loading special paper distributed by EPSON, read the instruction sheets packed with your special media first and keep the following in mind.
  • Page 68 EPSON 360 dpi Ink Jet Paper and Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Card EPSON Photo Quality Glossy Paper EPSON Photo Quality Glossy Film You can load paper up to the arrow mark. If you load legal-size ink jet paper, do not load it more than halfway to the arrow mark.
  • Page 69 EPSON Ink Jet Transparencies EPSON Photo Quality Self Adhesive Sheet Envelopes *If a support sheet is packed with Photo Quality Glossy Film or Paper, load it underneath the glossy film, but do not print on it. Printing on Special Paper You can load up to 10 transparencies.

  • Page 70: About Special Media Cleaning Sheets

    About special media cleaning sheets Cleaning sheets packaged with EPSON special media should not be used with this printer. The cleaning function performed by these sheets is not necessary with this type of printer, and the sheets could jam in the printer.

  • Page 71: Loading Envelopes

    Do not use envelopes that are curled or folded. Also avoid using envelopes that are too thin; they may curl during printing. Select Plain Paper as the Media Type setting on the printer driver’s Main menu. For more details on making printer driver settings, see online help.

  • Page 72: Loading Transparencies

    When printing on transparencies, please note the following: Before loading transparencies, remove the paper support and reinsert it into the slots at the back of the printer as shown below. Always put a support sheet or a sheet of plain paper under the stack of transparencies.

  • Page 73: Using Epson Photo Paper (S041134)

    Using EPSON Photo Paper (S041134) EPSON Photo Paper (S041134) is perforated around the margins so you can trim your printed images to look like 4 6 inch (102 152 mm) photographs. Please note the following when using this paper. Loading Load the paper printable side up with the perforated margins positioned as shown below.
  • Page 74 To print on the coated (whiter) side of Photo Paper, select Photo Quality Glossy Paper as the Media Type setting and EPSON PhotoPaper 4X6 in as the Paper Size setting in your printer driver. Note: The outside edge of your image might be cut off when you remove the perforated margins.

  • Page 75: Removing The Perforated Margins

    You may also remove the margins by cutting along the perforations. Storing EPSON Photo Paper Return unused paper to the original package as soon as you finish printing, and avoid storing it in places exposed to high temperature, humidity, or direct sunlight.
  • Page 76 Replacing an Ink Cartridge Cleaning the Printer ......Transporting the Printer ..... .

  • Page 77: Replacing An Ink Cartridge

    EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties.
  • Page 78 If you need to replace an ink cartridge when the and lights are off, see page 6-28. 2. Make sure the printer is paused and the output tray at the front of the printer is lowered; then open the printer cover.
  • Page 79 5. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water.
  • Page 80 7. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer. The larger (color) cartridge goes on the right, the black ink cartridge on the left.
  • Page 81 Caution: performs the ink charging operation. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Note: Even if you do not press the moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.

  • Page 82: Cleaning The Printer

    To keep your printer operating at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off and all the control panel lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder.

  • Page 83: Transporting The Printer

    1. Open the printer cover and make sure that the print head is in the home (far right) position. If not turn on the printer and wait until the print head returns to the home position.
  • Page 84 Status Monitor ......Printer operation check .....

  • Page 85: Diagnosing The Problem

    The information that you need to diagnose the most common problems is provided by the printer’s control panel lights and by the EPSON Status Monitor utility (Windows 95 only). In addition, you can determine whether a problem lies with the printer itself or with the computer by performing a printer operation check (see page 6-4).
  • Page 86 If the light continues to flash, turn off the printer and gently pull all the paper out of the printer. If it tears and pieces remain inside the printer, open the printer cover and remove the pieces of paper. Turn on the printer and try again.

  • Page 87: Status Monitor

    = on, = off, = flashing Status Monitor If you are using Windows 95, you can check the printer’s current status with the Status Monitor. See page 3-15. Printer operation check Performing a printer operation check can help you determine whether the problem comes from the printer or the computer.
  • Page 88 To perform a printer operation check, follow these steps: 1. Make sure both the printer and computer are turned off. 2. Unlock the wire clips on both sides of the interface connector and remove the ground connector, if necessary. Then disconnect the cable from the printer’s interface connector.
  • Page 89 If the operation check page results appear as shown in step 4, this means that the printer itself is all right and that the problem probably lies in the printer software settings, application settings, the interface cable (be sure to use a shielded cable), or the computer itself.

  • Page 90: Problems And Solutions

    Problems and Solutions This section divides printer problems into five sections: Power supply ..page 6-7 Operation ..page 6-8 Paper handling . . . page 6-13 Printing quality . . . page 6-16...

  • Page 91: Operation

    The printer does not work and the control panel lights are off. Cause The printer is turned off. The power cord is not properly plugged into the electrical outlet. The electrical outlet is controlled by an outside switch or automatic timer.
  • Page 92 Nothing prints and several of the control panel lights are on or flashing. Cause Several common printer errors have occurred at once. The printer sounds like it is printing, but nothing prints. Cause The print head nozzles are clogged. One or both of the ink...
  • Page 93 1-4. Select Use Print Manager for this port in the Queue Setup window. To access this window, double-click the EPSON Spool Manager4 icon in the EPSON folder and select Setup from the Queue menu. Try reducing the image resolution of your document in your image-editing software.
  • Page 94 Color documents print out in black and white. Cause Your printer is not selected in your software. Color printing is not selected in your application or in the printer driver. For Windows 3.1, double-click the Windows Setup icon on the Main menu;...
  • Page 95 Printing starts too high or too low on the page. Cause Margins are set incorrectly in your application. The size of the paper loaded in the printer does not match the paper size setting within your application. Print speed is not what you expect. Cause...

  • Page 96: Paper Handling

    See “Loading Paper” in Chapter 2. Turn off the printer and gently pull all of the paper out of the printer. If it tears and pieces remain inside the printer, open the printer cover; then remove any remaining pieces of paper.
  • Page 97 The printer loads more than one sheet at a time. Cause Too many sheets are loaded in the sheet feeder. The edge guides are not set correctly. The paper is too thin. Ejected paper is wrinkled. Cause The paper is too thin or damp. Do not store your paper in a damp or Paper does not fully eject.
  • Page 98 Adjust the guides against the stack of paper. Make sure the paper meets the paper requirements for this printer. See “Paper” in Appendix B. Check the paper package to confirm whether the type of media you are using may be loaded more than one sheet at a time.

  • Page 99: Printing Quality

    Select Automatic on the printer driver’s Main menu and make sure the Media Type setting is appropriate for the type of paper loaded in the printer. See page 3-12. What to do Do not store your paper in a damp or humid environment.
  • Page 100 Multiple sheets of EPSON Photo Quality Glossy Film are loaded. Ink has leaked on the platen. Load glossy film one sheet at a time with the loading support sheet or a piece of plain paper under the glossy film. If you need to load multiple sheets of...
  • Page 101 One of the ink cartridges is low on ink. The MicroWeave option in your printer driver is off. The Media Type setting on the Main menu of the printer driver is incorrect. Vertical lines do not align. Cause The print head is misaligned.
  • Page 102 The paper is not loaded printable side up. What to do Make sure you loaded the correct paper in the printer and that you selected the same media type in your application and/or the printer driver. See page 3-12. Make sure you are using paper that meets the paper requirements for this printer.
  • Page 103 Colors are not very vibrant. Cause The image was printed on the wrong side of EPSON 360 dpi Ink Jet Paper. The Media Type setting does not match the loaded paper. 6-20 Troubleshooting...
  • Page 104 Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause The color print head nozzles are clogged. Black dots are missing in printed characters or graphics. The printed black image has gaps or faint areas. Cause The black print head nozzles are clogged.
  • Page 105 Programs, point to Epson, and click Spool Manager4. Then click Setup on the Queue menu in the EPSON Spool Manager window. You must select Enable bi-directional support for this printer in the Spool Settings window to use the Status Monitor.

  • Page 106: Increasing The Print Speed

    The following table shows the factors that inversely affect print speed and print quality (increasing one will decrease the other). Print quality Print speed Printer driver settings Print Quality High Speed Halftoning Data characteristics Image size...
  • Page 107 Memory free space Software status Running applications Virtual memory *Varies depending on the printer driver and application software you are using. **Grayscale means using black ink only to print varying shades of gray, from pure black to pure white. 6-24...

  • Page 108: Cleaning The Print Head

    You can clean the print head from your computer with the Head Cleaning utility in the printer software, or from the printer itself by using the printer’s control panel buttons. Note: Print head cleaning uses both color and black ink.
  • Page 109 4. Follow the messages on your screen. While the printer is cleaning the head, the flashes and any paper loaded in the printer is automatically ejected. Caution: This operation takes about two minutes to complete. Never turn off the printer while the 5.
  • Page 110 If you do not want to replace an ink cartridge at this moment, press the to its home position. 2. Hold down the The printer starts cleaning the print head and the light begins flashing. Caution: This operation takes about two minutes to complete. Never turn off the printer while the 3.

  • Page 111: Aligning The Print Head

    A4 size paper loaded short edge first. Otherwise, the print head will spray ink directly onto the platen. 2. Access the printer driver setting menu as described in Chapter 3. 3. Click the Utility tab, then click the Print Head Alignment button.
  • Page 112 Caution: Once you remove an ink cartridge, it becomes unusable and cannot be reinstalled even if ink remains. 1. Make sure the printer is on, then open the printer cover. 2. Hold down the load/eject button for three seconds, the print head moves to the replace position.

  • Page 113: Contacting Customer Support

    If your printer is not operating properly and you cannot solve your problem with the troubleshooting information in this guide, in online help, or in EPSON Answers, contact EPSON customer support for assistance. We will be able to help you much more quickly if you are able to give the exact information indicated below.
  • Page 114 The enquiry desk team can be contacted by calling 0800 220546 in the UK, 1 800 409132 from the Republic of Ireland, by faxing 01442 227271, or via the Internet at info@epson.co.uk. They can provide the following information: Information and literature on new Epson products (also...
  • Page 115 You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon Epson will fax a copy of the document catalogue to your fax machine. When you have found the documents that you need in the catalogue, call Faxon Epson again and enter the document ID numbers.

  • Page 116: For Australian Users

    Epson Products, software drivers and answers to frequently asked questions. For Australian users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide , we provide the following sources for obtaining information:...
  • Page 117 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems.

  • Page 118: For Hong Kong And Singapore Users

    Phone: 3377911 Fax: 3341185 Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information Answers to Frequently Asked Questions (FAQs) Latest versions of EPSON printer drivers Users can access our World Wide Web home page at: http://www.epson.com.hk.

  • Page 119: For Philippines Users

    Phone: Fax: For Philippines users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS:...

  • Page 120: Appendix A Tips For Color Printing

    Appendix A Tips for Color Printing Basics of Color ......Image Resolution and Image Size ....Guidelines for Using Color .

  • Page 121: Basics Of Color

    Guide. Synchronizing monitor colors and printer colors Your printer produces images by printing tiny patterns of ink dots on paper. It uses the colors cyan (C), magenta (M), yellow (Y), and black (K) to create a blending effect that makes you think you are seeing millions of colors.
  • Page 122 Since the printer and monitor produce color images differently, and also the available range of color produced by the monitor and printer are different, the image on the screen does not exactly match your printed output all of the time. If you want to adjust, or calibrate, the printed color to more closely match the on-screen color, you may have to experiment with the printer driver settings.
  • Page 123 Process of color printing A printer produces color images by printing tiny patterns of ink dots using CMYK colors as mentioned in the previous section. Because most ink jet printers are not able to print different gradations of the three...

  • Page 124: Image Resolution And Image Size

    Image Resolution and Image Size The resolution of your original image affects the quality of your printouts. Generally, the higher the resolution, the better the print quality. However, keep in mind that the higher the resolution, the longer the wait for processing and printing a document.
  • Page 125 400 pixel Print 292 pixel 300 dpi 100 pixel Print 72 pixel 75 dpi Since increasing the image size means decreasing the image resolution, you must take care that print quality or color tone is not degraded when working with images pasted into documents created with word processing software.

  • Page 126: Guidelines For Using Color

    Guidelines for Using Color To help you use color to maximize your document’s impact on its readers, determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, or feelings to one or more people and also to get results.
  • Page 127 Know WHY you are using color Color adds interest and clarity, and makes documents appear easier to understand. Just as you use fonts and graphics to create appeal and capture attention, color provides an additional visual interpretation of a document that influences the reader. For example: An overhead presentation of sales results by territory is far more interesting and memorable if you show the figures with colored charts and graphs.

  • Page 128: Printer Specifications

    Appendix B Printer Specifications Printing ....... . Paper ....... . .

  • Page 129: Printing

    *Printing column varies depending on the driver settings. Resolution: Print direction: Control code: Input buffer: Character tables: Printer Specifications On-demand ink jet Monochrome (black) 64 nozzles Color (cyan, magenta, yellow) 63 nozzles (21 (each color) 3 ) Printing LQ Printing Speed...

  • Page 130: Paper

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON can not attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 131 Do not load curled or folded paper. Ink jet paper, envelopes, glossy film, glossy paper, and transparencies are only usable under normal conditions: EPSON Photo Quality Glossy Film and Self Adhesive Sheets should be stored under the following conditions: Printer Specifications...

  • Page 132: Printable Area

    Envelopes A: The minimum top margin is 3.0 mm (0.12 inch). When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 30 mm (1.2 inches). B: The minimum left margin is 3.0 mm (0.12 inch).

  • Page 133: Ink Cartridges

    Dimensions * The print capacity may vary, depending on how often you use the print head cleaning function and how often you use the printer. ** It thaws and is usable after approximately 3 hours at 25°C (77°F). Printer Specifications...

  • Page 134: Mechanical

    Caution: EPSON recommends the use of original EPSON ink cartridges only. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Do not use an ink cartridge if the date on the package has expired.

  • Page 135: Electrical

    Rated current Power consumption This product is also designed for IT power system with phase to phase voltage 220-240V. Note: Check the label on the back of the printer for the voltage of your printer. Environmental Temperature: Humidity: Printer Specifications...

  • Page 136: Safety Approvals

    Australian model UL 1950 with D3, CSA 22.2 950 with D3 EN60950 (VDE and NEMKO) FCC part 15 subpart B class B EN 55022 (CISPR Pub. 22) class B EN 50082-1 EN 61000-3-2 EN 61000-3-3 AS/NZS 3548 class B Printer Specifications...
  • Page 137 B-10 Printer Specifications...

  • Page 138: Glossary

    The horizontal lines that sometimes appear when printing graphics. This occurs when the print head carriage return is misaligned. See also MicroWeave. A binary digit (0 or 1), which is the smallest unit of information used by a printer or computer.
  • Page 139 A command language that gives you control of your printer from your computer. Commands in this language produce laser-like features, such as enhanced graphics printing. (ESC/P is an abbreviation for Epson Standard Code for Printers.) Finest detail This printer driver setting feature automatically makes your printed images sharper and clearer.
  • Page 140 See interface. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins. printer driver A software program that sends commands for using the features of a particular printer.
  • Page 141 The first step in printing. The printer drover converts the print data into codes that your printer understands. This data is then sent to the printer directly or to the print server. spool manager The software program that converts print data into codes that your printer understands.
  • Page 142 Collate option. See Online help Color Adjustment settings. See Online help basics of, A-2 matching, A-2 3 tips on using, Appendix A, EPSON Answers CD-ROM, Color Guide Computer requirements, 1-4 Consumable products, 1-4 5 Control codes, B-2 panel, 1-2 3, 6-3 Copies option.
  • Page 143 Online help Edge guides, 1-2, 2-21 22 Envelopes, loading, 4-5, 4-7 printable area, B-5 specification, B-3 EPSON Answers CD-ROM. See Printer software, CD-ROM booklet code language, B-2 special media, 1-5, 4-2, 4-4 6. See also Media Type option ESC/P Raster, B-2 Error Diffusion, A-4.
  • Page 144 Orientation option, 3-6. See also Online help Output tray, 1-2, 2-19 Paper choosing, 4-2 3 envelopes, 4-7, B-3, B-5 EPSON special, 1-5, Chapter 4 loading, 2-20 22 menu, 3-2, 3-5 Size option. See Online help specifications, B-3 5 support, 1-2, 2-4 Photo setting.
  • Page 145 1 3 Scroll bars. See Online help Self adhesive sheets, 4-3, 4-5 specifications, B-4 Self test. See Printer operation check, EPSON Answers Settings adjust lever, 1-2, 4-6 printer driver. See Online help Sliders. See Online help Special media, 1-5, 4-2...
  • Page 146 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Telex: 8584786 EPSON AUSTRALIA PTY. LTD.
  • Page 148 NOTE: To prevent damage during shipping, several pieces of blue protective material are packed with your printer. You must remove these before you assemble your printer. HINWEIS: Zur Vermeidung von Transportschäden ist der Drucker durch schützende Verpackungsteile (blaufarbig) gesichert. Diese Teile miissen vor dem Zusammenbau des Druckers entfernt werden.

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