Non-Functioning Pointing Device Or Keyboard - HP t5325 - Thin Client Troubleshooting Manual

Non-Functioning Pointing Device or Keyboard

Non-functioning Pointing
Device or Keyboard
Pointing device or
keyboard not operating
properly.
Reseat keyboard or
mouse and disconnect
other devices.
Press the power button to
reboot.
Reimage device using the
recovery process.
Keyboard
or mouse
working?
No
Disconnect the non-
functioning device
and attach a known
working keyboard/
mouse to the system.
Press the power button to reboot.
Working?
No
Working?
No
Service the unit
Note: Refer to the Warranty
for coverage information.
Yes
Done
Yes
Done
Yes
Done
Troubleshooting 25