Non-Functioning Pointing Device Or Keyboard - HP T5145 - Thin Client - Tower Troubleshooting Manual

Non-Functioning Pointing Device or Keyboard

Non-functioning Pointing
Device or Keyboard
Pointing device or
keyboard not operating
properly.
Reseat keyboard or
mouse and disconnect
other devices.
F10 Setup to enable USB
controller.
Press Ctrl+Alt+Del to reboot.
Reimage device using the
recovery process.
Keyboard
or mouse
working?
No
Disconnect the non-
functioning device
and attach a known
working keyboard/
mouse to the system.
Press Ctrl+Alt+Del to reboot.
Working?
No
Working?
No
Service the unit
Note: Refer to the Warranty
for coverage information.
Yes
Done
Yes
Done
Yes
Done
Troubleshooting 43