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HP BL465c - ProLiant - 2 GB RAM User Manual

Hp proliant bl465c generation 5 server blade user guide
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HP ProLiant BL465c Generation 5 Server Blade

User Guide

Part Number 454508-001
October 2007 (First Edition)


Table of Contents

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  Summary of Contents for HP BL465c - ProLiant - 2 GB RAM

  • Page 1: User Guide

    HP ProLiant BL465c Generation 5 Server Blade User Guide Part Number 454508-001 October 2007 (First Edition)
  • Page 2 © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs ............................7 SAS and SATA hard drive LEDs........................8 SAS and SATA hard drive LED combinations ....................8 System board components.......................... 9 Mezzanine connector definitions ..................... 10 DIMM slots ...........................
  • Page 4 Software drivers and additional components ..................36 HP BladeSystem c-Class Advanced management ................36 Network-based PXE deployment ...................... 37 Deployment methods........................39 Configuration tools ..........................42 SmartStart software........................42 HP ROM-Based Setup Utility......................42 Array Configuration Utility ......................44 SAN configuration......................... 44 Re-entering the server serial number and product ID ................
  • Page 5 OS boot problems flowchart ......................65 Server fault indications flowchart ..................... 67 POST error messages and beep codes ....................... 69 Introduction to POST error messages ....................69 Processor X Unsupported Wattage....................70 Battery replacement ........................71 Regulatory compliance notices ..................... 72 Regulatory compliance identification numbers .....................
  • Page 6: Component Identification

    Component identification Front panel components Item Description Hard drive bay 1 Power On/Standby button Local I/O connector* Hard drive bay 2 Server blade handle Release button Serial label pull tab * The I/O connector and the local I/O cable are for some server blade configuration and diagnostic procedures. Component identification 6...
  • Page 7: Front Panel Leds

    Front panel LEDs Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal Flashing amber = Degraded condition Flashing red = Critical condition NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No link or activity...
  • Page 8: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...
  • Page 9: System Board Components

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing irregularly Amber, flashing The drive is active, but a predictive failure alert has been regularly (1 Hz) received for this drive. Replace the drive as soon as possible. Flashing irregularly Off The drive is active, and it is operating normally. Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline.
  • Page 10: Mezzanine Connector Definitions

    Item Description DIMM slots (Processor 2 memory banks C and D) HP Smart Array E200i cache module (under hard drive cage) System board thumbscrew The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL465c Generation 5 Server Blade Installation Instructions that ship with the server blade.
  • Page 11: Local I/O Cable

    Position Function Default Reserved *To access redundant ROM, set S1, S5, and S6 to ON. Local I/O cable Item Connector Description Server blade For connecting to the local I/O cable connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem...
  • Page 12: Operations

    Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: Use a virtual power button selection through iLO 2. Press and release the Power On/Standby button.
  • Page 13: Remove The Server Blade

    Remove the server blade To remove the component: Identify the proper server blade. Power down the server blade (on page 12). Remove the server blade. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 14: Install The Access Panel

    Install the access panel Place the access panel on top of the server blade with the hood latch open. Allow the panel to extend past the rear of the server blade approximately 0.8 cm (0.2 in). Engage the anchoring pin with the corresponding hole in the latch. Push down on the hood latch.
  • Page 15: Setup

    Setup Overview Installation of a server blade requires the following steps: Install and configure an HP BladeSystem c-Class enclosure. Install any server blade options. Install interconnect modules in the enclosure. Connect the interconnect modules to the network. Install a server blade. Complete the server blade configuration.
  • Page 16: Interconnect Bay Numbering And Device Mapping

    Interconnect bay numbering and device mapping To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels NIC 1 (Embedded) NIC 2 (Embedded) Mezzanine 1 3 and 4 Mezzanine 2...
  • Page 17 Remove the blank. Remove the enclosure connector cover. Setup 17...
  • Page 18: Completing The Configuration

    Prepare the server blade for installation. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 18...
  • Page 19: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 20: Processor Option

    Prepare the hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive LEDs" on page 8). Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 21 CAUTION: To avoid damage to the processor: Handle the processor only by the edges. Do not touch the bottom of the processor, especially the contact area. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.
  • Page 22 Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor retaining latch prevents the processor from seating during installation, leading to hardware damage. Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool.
  • Page 23 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 24 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor retaining bracket and the processor retaining latch. Hardware options installation 24...
  • Page 25 Remove the thermal interface protective cover from the heatsink. Align the slot in the heatsink with the tab on the processor retention bracket. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). NOTE: The T-15 Torx screwdriver is attached to the server access panel. Install the heatsink.
  • Page 26: Memory Options

    Memory options You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. The server supports up to 32 GB of memory using eight 4-GB DIMMs (four DIMMs per processor). NOTE: The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC.
  • Page 27: Dimm Population Order

    DIMM population order Configuration Bank A Bank B Bank C Bank D 1A and 2A 3B and 4B 5C and 6C 7D and 8D Single processor — — Dual processor Installing DIMMs Power down the server blade (on page 12). Remove the server blade (on page 13).
  • Page 28: Mezzanine Card Option

    Install the DIMM. Install the air baffles. Install the access panel (on page 14). Install the server blade ("Installing a server blade" on page 16). Mezzanine card option Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards. The card type determines where it can be installed in the server blade.
  • Page 29: Hp Smart Array E200I Battery-Backed Write Cache Module Option

    Remove the mezzanine connector cover. Install the mezzanine card. Press down on the connector to seat the board. Install the access panel (on page 14). Install the server blade ("Installing a server blade" on page 16). HP Smart Array E200i Battery-Backed Write Cache module option To install the component: Power down the server blade (on page 12).
  • Page 30 Remove the hard drive backplane. Remove the front panel/hard drive cage assembly. Remove the USB key, if installed. Hardware options installation 30...
  • Page 31 Remove the Smart Array E200i cache module. Install the Smart Array E200i battery pack on the new cache module provided in the option kit. Hardware options installation 31...
  • Page 32 Install the Smart Array E200i cache module. Install the USB key, if necessary. Install the front panel/hard drive cage assembly. Install the hard drive backplane. Install the hard drives ("Hard drive option" on page 19). Install the access panel (on page 14). Install the server blade ("Installing a server blade"...
  • Page 33: Cabling

    Cabling Using the local I/O cable The local I/O cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For local I/O cable connectors, see "Local I/O cable (on page 11)." Connecting locally to a server blade with video and USB devices Use the local I/O cable to connect a monitor and any of the following USB devices:...
  • Page 34: Accessing A Server Blade With Local Media Devices

    Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse USB keyboard Local I/O cable Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette.
  • Page 35 Item Description Monitor USB CD/DVD-ROM drive or diskette drive USB keyboard USB hub USB mouse Local I/O cable Cabling 35...
  • Page 36: Software And Configuration Utilities

    Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: Health and Wellness driver and IML viewer iLO 2 Management interface driver Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (
  • Page 37: Network-Based Pxe Deployment

    Configure static IP bay settings for the dedicated iLO 2 management NICs on each server blade in an enclosure for faster deployment. To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem.
  • Page 38 Ethernet NIC with 10/100 RJ-45 connector TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive Any of the following Java™...
  • Page 39: Deployment Methods

    Network server with an OS installed Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. PXE deployment (on page 39) CD-ROM deployment (on page 40) Diskette image deployment (on page 41) PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in...
  • Page 40 ProLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process. Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configuration scripts.
  • Page 41: Diskette Image Deployment

    Insert the boot CD into the USB CD-ROM drive. Reboot the server blade. After the server blade boots, follow the normal installation procedure for an OS. Windows Server™ 2003 cannot be installed from a USB CD-ROM on the I/O cable if the hard drive is completely blank (no partitions defined).
  • Page 42: Configuration Tools

    Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website ( As an alternative method, configure the hardware manually with RBSU and the iLO 2 remote console.
  • Page 43: Using Rbsu

    Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( Using RBSU To use RBSU, use the following keys: To access RBSU, press the F9 key during power-up when prompted. To navigate the menu system, use the arrow keys.
  • Page 44: Array Configuration Utility

    primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (
  • Page 45: Re-Entering The Server Serial Number And Product Id

    also compatible with certain third-party SAN products. For more information, refer to the documentation that ships with the FCA option. For optimal SAN connectivity, observe the following guidelines: The FCA option is installed correctly in the server blade. Refer to the documentation that ships with the FCA option.
  • Page 46: Management Tools

    Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.
  • Page 47: Erase Utility

    Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.
  • Page 48: Hp Proliant Essentials Server Migration Pack - Physical To Proliant Edition

    The Virtual Machine Management Pack provides the following functionality: Central management and control of VMware® and Microsoft® virtual machines with physical host to virtual machine association Easy identification of VMs or host servers reaching high CPU, memory, or disk utilization levels Highly flexible move capabilities that enable live moves and moves to dissimilar host resources Back up, template, and alternate host capabilities that enable restoration of VMs on any available host...
  • Page 49: Redundant Rom Support

    Health and performance monitoring Comprehensive remote control Vulnerability scanning and patch management Power and thermal measurement, reporting, capping, and regulation Integrated management of virtual and physical infrastructure Third-party device management For more information about Insight Control Environment suites, see the HP website (
  • Page 50: Diagnostic Tools

    Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. For additional security, external USB functionality can be disabled through RBSU.
  • Page 51: Array Diagnostic Utility

    From within Survey Utility From within operating system-specific IML viewers For NetWare: IML Viewer For Windows®: IML Viewer For Linux: IML Viewer Application From within the iLO 2 user interface From within HP Insight Diagnostics (on page 50) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives.
  • Page 52: Keeping The System Current

    For more information, refer to the HP website ( Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 42) and its Assisted Path feature to install the operating system and latest driver support.
  • Page 53: Change Control And Proactive Notification

    Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, see the HP website ( Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.
  • Page 54: Troubleshooting

    Troubleshooting Troubleshooting resources NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server blades. The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.
  • Page 55: Symbols On Equipment

    Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards.
  • Page 56: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations.
  • Page 57: Service Notifications

    NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up to date. HP recommends you have access to the server documentation for server-specific information.
  • Page 58: Start Diagnosis Flowchart

    Server blade power-on problems flowchart (on page 61) POST problems flowchart (on page 63) OS boot problems flowchart (on page 65) Server fault indications flowchart (on page 67) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to "General diagnosis flowchart (on page 59)"...
  • Page 59: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 56)" "Loose connections (on page 57)"...
  • Page 60 Item The most recent version of a particular server or option firmware is available on the following websites: HP Support website ( HP ROM-BIOS/Firmware Updates website ( "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website...
  • Page 61: Server Blade Power-On Problems Flowchart

    Server blade power-on problems flowchart Symptoms: The server does not power on. The system power LED is off or amber. Troubleshooting 61...
  • Page 62 The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: Improperly seated or faulty power supply Loose or faulty power cord Power source problem Power on circuit problem Improperly seated component or interlock problem Faulty internal component...
  • Page 63: Post Problems Flowchart

    POST problems flowchart Symptoms: Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. Server completes POST with errors Possible problems: Improperly seated or faulty internal component Faulty KVM device Faulty video device Troubleshooting 63...
  • Page 64 Item Refer to Server blade power-on problems flowchart (on page 61) "POST error messages and beep codes (on page 69)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( "Symptom information (on page 56)"...
  • Page 65: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: Server does not boot a previously installed OS Server does not boot SmartStart...
  • Page 66 Possible causes: Corrupted OS Hard drive subsystem problem Incorrect boot order setting in RBSU Item HP ROM-Based Setup Utility User Guide ( "POST problems flowchart (on page 63)" "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( Controller documentation "HP Insight Diagnostics (on page 50)"...
  • Page 67: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 65) Server fault indications flowchart Symptoms: Server boots, but a fault event is reported by Insight Management Agents (on page 47) Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 67...
  • Page 68 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: Improperly seated or faulty internal or external component Unsupported component installed Redundancy failure System overtemperature condition Item "Management agents (on page 47)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( "Integrated Management Log (on page 50)"...
  • Page 69: Post Error Messages And Beep Codes

    POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server blade. Some messages are informational and do not indicate an error. A server blade generates only the codes that are applicable to its configuration and options.
  • Page 70: Processor X Unsupported Wattage

    For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components Processor X Unsupported Wattage.
  • Page 71: Battery Replacement

    Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 72: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
  • Page 73: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 74: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.
  • Page 75: Disposal Of Waste Equipment By Users In Private Households In The European Union

    Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 76: Korean Notice

    Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.
  • Page 77: Taiwan Battery Recycling Notice

    WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery. Do not expose the battery to temperatures higher than 60°C (140°F).
  • Page 78: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 79: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10 C to 35 C (50 F to 95 F) Shipping -40 C to 60 C (-40 F to 140 F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 C (86 F) Relative humidity (noncondensing)**...
  • Page 80: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: Technical support registration number (if applicable) Product serial number Product model name and number Product identification number Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level HP contact information...
  • Page 81 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
  • Page 82: Riparazione Da Parte Del Cliente

    l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (
  • Page 83: Reparaciones Del Propio Cliente

    lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“...
  • Page 84: Reparo Feito Pelo Cliente

    de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 85 Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 86 Technical support 86...
  • Page 87 Technical support 87...
  • Page 88: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System Customer Self Repair DHCP Dynamic Host Configuration Protocol DIMM dual inline memory module Fibre Channel iLO 2 Integrated Lights-Out 2 Acronyms and abbreviations 88...
  • Page 89 Integrated Management Log Network Bootstrap Program ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test Preboot Execution Environment RBSU ROM-Based Setup Utility serial attached SCSI SATA serial ATA Systems Insight Manager unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager...
  • Page 90: Index

    Index access panel 13, 14 electrostatic discharge 78 ACU (Array Configuration Utility) 44 Erase Utility 47 ADU (Array Diagnostic Utility) 51 error messages 69 ASR (Automatic Server Recovery) 46 European Union notice 74 Automatic Server Recovery (ASR) 46 features 6 battery 71, 76 Federal Communications Commission (FCC) battery replacement notice 71, 76...
  • Page 91 installing hardware 19 powering up 12, 43 Integrated Management Log (IML) 50 power-on problems flowchart 61 interconnect devices 16 problem diagnosis 54 internal USB connector 50 processor 20 processor socket 9 processor socket cover 9 ProLiant Support Pack (PSP) 52 Japanese notice 75 PSPs, overview 52 Korean notices 76...
  • Page 92 supported operating systems 52 switches, interconnect 15 symbols on equipment 55 system board battery 76 system board components 9 system board thumbscrews 9 System Erase Utility 47 system maintenance switch 10 Systems Insight Manager 47 Taiwan battery recycling notice 77 technical support 80 telephone numbers 80 troubleshooting 54, 57...

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