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Laser Beam Printer
User's Guide
User's Guide

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Summary of Contents for Canon satera LBP-5400

  • Page 1 Laser Beam Printer User's Guide User's Guide...
  • Page 2: Table Of Contents

    Contents Turning the Printer ON/OFF ........2 Turning the Printer ON .
  • Page 3: Turning The Printer On/Off

    Turning the Printer ON/OFF The power switch to turn the printer ON or OFF is located on the right side of the printer. Be sure to observe the following instructions in order to prevent unexpected problems. Turning the Printer ON To use this printer, press "...
  • Page 4: Turning The Printer Off

    The indicators and display on the control panel come on, and the printer initiates a self-diagnostic test on the printer unit and optional accessories. If no abnormality is found during the self-diagnostic test, the indicator, indicator and Paper Source indicator for the currently selected paper source come on, <...
  • Page 5: When Not Using A Hard Disk

    When Not Using a Hard Disk When you are not using a hard disk, turn the printer OFF using the following procedure. Make sure that the indicator is off. Press " " of the power switch on the printer. When Using a Hard Disk (Only When a Hard Disk Is Installed) When using the optional hard disk, turn the printer OFF using the following procedure.
  • Page 6 Make sure that the indicator and HDD indicator are off. Press [ Select < > using [ ] and [ ], then press [OK]. Confirm the message, then press [OK]. When the printer is ready to be turned OFF after the process for it is performed, the message <...
  • Page 7 When the message < > appears, press " " of the power switch on the printer.
  • Page 8: Online And Offline

    Online and Offline When the printer can receive data from the computer and print the data, the printer is in the state of "Online", and when the printer is disconnected with the computer and cannot receive data, the printer is in the state of "Offline". To perform the settings for each menu using the control panel, switch the printer status as follows: : The status that you can enter the menu...
  • Page 9: Placing The Printer Offline

    NOTE If the printer has entered Power Save Mode, the indicator is off even when the printer is online, and only the indicator is on. If the printer receives data while it is in the sleep mode, the mode is released, the indicator comes on, and the printer is ready to print.
  • Page 10: Paper Requirements

    Paper Requirements Usable Paper To ensure optimum performance, use only paper that falls within the specifications in the following lists. Using inappropriate paper may result in deterioration in print quality or paper jams. IMPORTANT Print speed may drop depending on the settings for the paper size, paper type, and print •...
  • Page 11: Paper Type

    Paper Source Paper Size Cassette 2 Multi-purpose Tray Cassette 1 (Optional) Postcard 100.0 mm x 148.0 mm Reply postcard 148.0 mm x 200.0 mm 4 on 1 postcard 200.0 mm x 296.0 mm Envelope YOUGATA No. 4 105.0 mm x 235.0 mm YOUGATA No.
  • Page 12: Plain Paper

    IMPORTANT Transparencies can only be printed in black and white. • Use "A4 size transparencies for LBP recommended by Canon". "A4 size transparencies • for LBP recommended by Canon" weighs 8.7 g per sheet. Thoroughly fan the transparencies before loading them as they may stick to each other.
  • Page 13: Coated Paper

    ■ Postcard/Reply Postcard/4 on 1 Postcard This printer can print postcards, reply postcards, 4 on 1 postcards, and 4 on 1 postcards recommended by Canon. Load postcards, reply postcards, and 4 on 1 postcards in the multi-purpose tray with the printing side facing down.
  • Page 14 - Postcard : Feeding direction) - Reply postcard : Feeding direction) - 4 on 1 postcard : Feeding direction) Printing speed drops when printing postcards, replay postcards, or 4 on 1 postcards. •...
  • Page 15 ■ Envelope The envelopes that can be used with this printer are YOUGATA No. 4 and YOUGATA No. 2 with the following structures only. Load the envelopes with the address side (non-glued side) facing down in the multi-purpose tray. YOUGATA No. 4 (105 mm x 235 mm) YOUGATA No.
  • Page 16: Abbreviations Of Paper Sizes

    Abbreviations of Paper Sizes The following shows the abbreviations of paper sizes that are marked on the paper cassette. Paper Size Paper Guides Legal Letter Executive EXEC Printable Area The following shows the printable area of this printer. However, if you have selected the [Print with Upper Left of Sheet as Starting Point] check box or [Expand Print Region and Print] check box in the [Finishing Details] dialog box in the LIPS printer driver, you can extend the printable area to near the edges of the paper.
  • Page 17 ■ Postcard/Reply Postcard/4 on 1 Postcard You cannot print on any area within 5 mm of the edges of a postcard. 100 mm 200 mm 5 mm 5 mm 148 mm 148 mm 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm IMPORTANT...
  • Page 18: Unusable Paper

    IMPORTANT When you print envelopes, a part of the printed zip code may be missing. In this case, you can print the envelopes without any part of the zip code missing by selecting the [Print with Upper Left of Sheet as Starting Point] check box or [Expand Print Region and Print] check box.
  • Page 19: Paper Capacity Of Paper Source

    Approx. 40 Label sheets Approx. 50 Coated paper sheets Approx. 50 Postcard sheets Approx. 50 Reply postcard sheets Approx. 50 4 on 1 postcard sheets 4 on 1 postcard recommended Approx. 50 by Canon sheets Approx. 10 Envelope sheets...
  • Page 20: Paper Capacity Of The Output Tray

    Approx. 40 sheets Reply postcard Approx. 40 sheets 4 on 1 postcard Approx. 40 sheets 4 on 1 postcard recommended by Canon Approx. 40 sheets Envelope Approx. 10 sheets * Actual paper capacity varies depending on the installation environment or paper type.
  • Page 21: Loading Paper In The Paper Cassette

    Loading Paper in the Paper Cassette Load paper in the paper cassette. The paper loading methods are different between standard size paper and custom size paper. Therefore, load paper properly using the following procedures. When Loading Standard Size Paper (See p. 20) •...
  • Page 22: Paper Guides

    Pull out the paper cassette. Cassette 1 Cassette 2 Pull out the paper cassette gently a. Pull out the paper cassette gently a. While holding the paper cassette with While holding the paper cassette with both hands, remove it from the printer both hands, remove it from the paper unit as shown in the figure b.
  • Page 23 Cassette 1 Cassette 2 ● While holding the lock release lever of the rear paper guide, slide the guide to the size mark for the paper to be loaded. Align the position of (A) with the size mark for the paper to be loaded. Cassette 1 Cassette 2 Load the paper stack so that the rear edge is aligned with the...
  • Page 24 IMPORTANT Be sure to check if the paper guide is at the position of the size of the loaded paper. • If the paper guide is set at a wrong position, this may result in misfeeds. If you use paper that has been poorly cut, multiple sheets of paper may be fed at •...
  • Page 25 Cassette 1 Cassette 2 IMPORTANT The paper capacity of Cassette 1 is approximately 250 sheets of plain paper (64 g/ ), and that of Cassette 2 is approximately 500 sheets of plain paper (64 g/m Be sure that the paper stack does not exceed the load limit marks on the paper guides.
  • Page 26: When Loading Custom Size Paper (Non-Standard Size Paper)

    CAUTION When setting the paper cassette in the printer, be careful not to catch your fingers. When Loading Custom Size Paper (Non-Standard Size Paper) Perform the following procedure to load custom size paper. You can load paper of the following custom sizes. When loading paper in portrait orientation: •...
  • Page 27 CAUTION Be sure to take the paper cassette out of the printer before loading paper. If paper is loaded while the paper cassette is partially pulled out, the paper cassette may drop or the printer may become damaged resulting in personal injury.
  • Page 28 Cassette 1 Cassette 2 When loading letterhead paper or paper printed with a logo in landscape • orientation for printing, load the paper so that the printing side is facing up, as shown in the following figure. : Feeding direction) Cassette 1 Cassette 2...
  • Page 29 While holding the lock release lever of the side paper guides, slide the guides to the size mark for the paper to be loaded. The side paper guides move together. Cassette 1 Cassette 2 IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
  • Page 30 Hold down the paper as shown in the figure, make sure that the paper stack does not exceed the load limit marks (A), and then set it under the hooks (B) on the paper guides. Make sure that there is sufficient space between the hooks of the paper guides and the paper stack.
  • Page 31 Set the paper cassette in the printer. Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer. Cassette 1 Cassette 2 CAUTION When setting the paper cassette in the printer, be careful not to catch your fingers.
  • Page 32: Loading Paper In The Multi-Purpose Tray

    Loading Paper in the Multi-purpose Tray Load paper in the multi-purpose tray. The paper loading procedure varies depending on the paper type. Refer to the respective procedures for each paper type. Plain Paper, Heavy Paper, Transparency, Coated Paper, Label (See "When •...
  • Page 33 Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as A4 etc, open the tray extension.
  • Page 34 Spread the paper guides a little wider than the actual paper width. Before loading transparencies, labels, or coated paper, fan them in small batches and align the edges. Thoroughly fan in small batches Tap the edges on a flat surface a few times CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
  • Page 35 Gently load the stack of paper with the printing side facing down until it touches the back of the tray. Be sure that the paper stack is loaded under the load limit guides (A). CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
  • Page 36 NOTE To print letterhead paper or paper printed with a logo, load the paper in the proper orientation according to the following instructions: - When loading paper at a size of A4, B5, A5, Legal, Letter, or Executive or loading custom size paper in portrait orientation, load the paper so that the printing side is facing down as shown in the following figures.
  • Page 37 - When loading custom size paper in landscape orientation, load the paper so that the printing side is facing down as shown in the following figure. : Feeding direction) Align the paper guides with both sides of the stack.
  • Page 38: When Loading Postcards Or Envelopes

    You can load postcards at sizes of Postcard, Reply postcard, 4 on 1 postcard, and 4 on 1 postcard recommended by Canon, and envelopes at sizes of YOUGATA No. 4 and YOUGATA No. 2 in the multi-purpose tray. Use the following procedure when loading postcards or envelopes in the multi-purpose tray.
  • Page 39 Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as 4 on 1 postcard etc, open the tray extension.
  • Page 40 Spread the paper guides a little wider than the actual paper width. Before loading envelopes, align them as shown in the following figures. ● Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure that the edges are pressed tightly. CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
  • Page 41 ● Loosen any stiff corners of the envelopes and flatten curls as shown in the figure. ● Align the edges of the envelopes on a flat surface. Gently load the stack of envelopes with the printing side facing down until it touches the back of the multi-purpose tray as shown in the figure.
  • Page 42 CAUTION When loading paper, take care not to cut your hands with the edges of the paper. IMPORTANT Load postcards or envelopes as shown in the following figures. • : Feeding direction) - YOUGATA No. 4/YOUGATA No. 2 Load the envelopes so that the flap is toward the left of the printer when viewed from the front.
  • Page 43: Align The Paper Guides With Both Sides Of The Stack

    You can load up to approximately 50 sheets of postcards at sizes of Postcard, • Reply postcard, 4 on 1 postcard, and 4 on 1 postcard recommended by Canon, and up to approximately 10 sheets of envelopes in the multi-purpose tray. Make sure that the paper stack does not exceed the load limit guides.
  • Page 44: Paper Jams

    Paper Jams When a paper jam occurs during printing for some reason, the printer beeps, displaying the message < > in the display. When a paper jam occurs, remove the jammed paper using the following procedure, and then resume the job. If the message that indicates the paper jam does not disappear even after removing the jammed paper following the procedure, there is a possibility that torn pieces of paper are still left inside the printer.
  • Page 45 CAUTION The fixing unit and its surroundings inside the printer are hot during use. Make • sure the fixing unit is completely cool before removing the jammed paper. Touching the fixing unit when it is still hot may result in burns. When removing jammed paper, take care not to allow the toner to come into •...
  • Page 46 IMPORTANT Remove jammed paper while the power of the printer is ON. If the power is turned OFF, • the data being printed will be deleted. When you remove the fixing unit to remove jammed paper, however, the data being printed will be deleted because you have to turn the printer OFF.
  • Page 47: Paper Jam Area

    Paper Jam Area The messages displayed in the display indicate where the paper is jammed. Output Tray Duplex Print Transport Area Multi-purpose Tray Cassette 1 Paper Feeder Unit (Optional) Cassette 2 Paper flow for 1-sided printing Paper flow for 2-sided printing Paper Jam Area Display Message Inside the top cover, Output tray...
  • Page 48: Procedure For Clearing Paper Jams

    Procedure for Clearing Paper Jams Remove any jammed paper using the following procedures. IMPORTANT The error message may remain if jammed paper is removed without opening the front cover or top cover. In this case, open and close the front cover or top cover once. Confirm all the messages that appear in the display.
  • Page 49 If you are using the multi-purpose tray, remove any paper jammed in the multi-purpose tray. IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step.
  • Page 50 If you are using the multi-purpose tray, close it. Open the front cover. Holding the opening of the front cover, open it gently.
  • Page 51 Remove any jammed paper by pulling it in the direction of the arrow. Remove the jammed paper in the direction of the arrow gently to prevent unfixed toner from spilling. Remove the paper, being careful not to touch the transfer belt of the ETB unit or toner cartridge.
  • Page 52 IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step. If a paper jam occurs when performing 2-sided printing, perform the following procedure. If you are not performing 2-sided printing, proceed to the next step. ❑...
  • Page 53 ❑ Close the duplex print transport guide. Close both sides of the duplex print transport guide firmly. IMPORTANT Make sure that the duplex print transport guide is closed completely. If the duplex print transport guide is not closed completely, this may result in misfeeds or paper jams.
  • Page 54 ❑ While raising the tab (A) of the duplex unit with your right hand a, pull out the jammed paper in the direction of the arrow to remove the paper b as shown in the figure. ❑ Move the duplex unit back to its original position.
  • Page 55 Open the top cover. Remove any jammed paper by pulling it in the direction of the arrow. IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step.
  • Page 56 Close the front cover. Holding the opening of the front cover, close it gently. CAUTION When closing the front cover, be careful not to catch your fingers. Perform the following procedure with the top cover open. Be careful so that the top cover does not close. If the optional paper feeder is installed, pull out the paper cassette of the paper feeder.
  • Page 57 While holding the paper cassette with both hands, remove it from the paper feeder as shown in the figure b. Pull out the paper cassette of the printer. Pull out the paper cassette gently a.
  • Page 58 While holding the paper cassette with both hands, remove it from the printer unit as shown in the figure b. Remove any jammed paper while pushing it downward to some extent. In case of the printer unit...
  • Page 59 In case of the paper feeder IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but • open the front cover, and then see Step 6 and remove the jammed paper. If you try to remove the jammed paper forcefully, the feed roller may come off.
  • Page 60 Set the paper cassette in the printer. Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer.
  • Page 61 If the paper feeder is installed, set the paper cassette of the paper feeder also. CAUTION When setting the paper cassette in the printer, be careful not to catch your fingers. Close the top cover.
  • Page 62: When The Message That Indicates A Paper Jam Does Not Disappear

    When the message that indicates a paper jam occurring inside the top cover remains in the display even after the top cover is closed, the jammed paper may still remain in the fixing unit. Remove the jammed paper following the procedure in "When the Message That Indicates a Paper Jam Does Not Disappear"...
  • Page 63 Turn the printer OFF. Open the top cover.
  • Page 64 While holding the fixing unit by the arrowed portions remove it gently as shown in the figure...
  • Page 65 Open the cover of the fixing unit , pull out the jammed paper in the direction of the arrow to remove the paper as shown in the figure. Remove the jammed paper in the direction of the arrow gently to prevent unfixed toner from spilling.
  • Page 66 Install the fixing unit. Close the top cover. Turn the printer ON.
  • Page 67: Replacing The Toner Cartridges

    Replacing the Toner Cartridges This section describes how to replace or handle the toner cartridges and precautions on storing them. When a Message Appears Toner cartridges are consumable products. If the toner is running out during printing, a message appears in the display. When it is Message Contents and Remedies...
  • Page 68: Replacing The Toner Cartridges

    LBP5400 Cartridge 311 Magenta Cartridge 311 Cyan NOTE The lifetime of the toner cartridges (Canon Genuine Cartridges) designed for this printer • is as follows. The numbers of the pages are estimated when printing in the following conditions. Printing ratio: 5 %; Print density: the default; Paper size: A4 or Letter; Paper type: plain paper - Cartridge 311 Black: approx.
  • Page 69 CAUTION Take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water. Washing with warm water will set the toner and make it impossible to remove the toner stains.
  • Page 70: Open The Front Cover

    Open the front cover. Holding the opening of the front cover, open it gently. IMPORTANT The toner cartridges are installed in order of black, yellow, cyan, and magenta from the top as shown in the figure. Black Yellow Cyan Magenta...
  • Page 71 Place paper (A4 size paper is recommended) on the transfer belt of the ETB unit (A) as shown in the figure so that the paper is not shifted. IMPORTANT When installing or removing the toner cartridges, be sure to place paper on the •...
  • Page 72 Do not place any object on or touch the transfer belt (A) of the ETB unit. The • transfer belt of the ETB unit is supplied with a function that cleans itself, therefore, do not clean the belt even when the toner is on it. If the ETB unit is broken or transfer belt is damaged, this may result in misfeeds or deterioration in print quality.
  • Page 73 Holding the toner cartridge to be replaced by the blue tabs on the both sides, pull it horizontally. Holding the toner cartridge with your both hands firmly, pull it out so that you do not touch the transfer belt of the ETB unit.
  • Page 74 IMPORTANT Do not touch the high-voltage contact (A) or the electrical contacts (B) shown in the figure, as this may result in damage to the printer.
  • Page 75 Take the new toner cartridge out of the protective bag after taking it out of the package. There is a cut near the arrow on the protective bag, so you can open it by hand. However, if you cannot open it by hand, use scissors to open the protective bag so as not to damage the toner cartridge.
  • Page 76 Be sure to shake the toner cartridge gently. If you do not shake the cartridge gently, • toner may spill out. Place the toner cartridge on a flat surface, fold back the tab of the sealing tape , and then pull out the sealing tape (approx.
  • Page 77 IMPORTANT Do not pull the sealing tape diagonally, upwards, or downwards. If the tape is • severed, it may become difficult to pull out completely. Pull out the sealing tape completely from the toner cartridge. If any tape remains in •...
  • Page 78 Hook your finger into the tab and remove the packing materials as shown in the figure. Hold the toner cartridge properly with the arrowed side facing up as shown in the figure.
  • Page 79 IMPORTANT Do not hold the toner cartridge in a manner that is not directed in this procedure. Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge that you want to replace with the slots (B) to which the label of the same color is attached, then insert the cartridge until it stops.
  • Page 80 Remove the paper. IMPORTANT When removing the paper, be careful not to touch or damage the transfer belt of the ETB unit. Close the front cover. Holding the opening of the front cover, close it gently. CAUTION When closing the front cover, be careful not to catch your fingers. IMPORTANT If you cannot close the front cover, check if the toner cartridge is installed properly.
  • Page 81: Canceling A Job

    Canceling a Job If you want to cancel the job currently being printed, perform "Cancel Job" using the following procedure. A job cancel allows you to cancel the job currently being received or processed. This option does not affect the next print data or the jobs that have not been processed yet.
  • Page 82: Confirming The Printer Features

    Confirming the Printer Features This printer is provided with a function of Status Print that allows you to check the menu settings, etc. Use these functions when required after installing and connecting the printer, for example when you want to check the operation. Status Print prints information about the currently available functions, a list of the menu settings, and others.
  • Page 83 Confirm the contents of the Status Print. Status Print prints information as shown in the following figure. Status Print allows you to confirm information about the currently available functions, a list of the setting values specified in the printer function menu, the versions of the software and hardware equipped with the printer, and number of the total print pages.
  • Page 84: Service Call Display

    A problem has occurred with the Perform the following procedures from the Step fixing unit of the 2 to contact your local authorized Canon dealer. ("n" represents an printer. alphanumeric character) A problem has occurred while the...
  • Page 85 Disconnect the power plug from the AC power outlet d . Remove the ground wire from the ground terminal e . Contact your local authorized Canon dealer. When contacting your Canon dealer, please report the problems and the code number that you have noted.
  • Page 86: Message List

    Message List When the printer cannot continue printing for some reason (an error status), the printer beeps, the indicator comes on, and an error message that indicates the description of the error appears in the display. A Warning message appears in the display when the printer requires some remedy (a warning status) although the job is not affected.
  • Page 87 Message Cause and Remedy Cause The front cover or top cover is open. Remedy Close the front cover or top cover firmly. If the printer is not online, press [ Cause Paper is jammed inside the printer. Remedy Remove the jammed paper and set the paper cassette and covers to the original position.
  • Page 88 Message Cause and Remedy Cause There is a possibility that the toner cartridge of Y (Yellow), M (Magenta), C (Cyan), or K (Black) is not installed properly. Remedy Remove the toner cartridge of the indicated color, then install it properly. Cause The printer received data for 2-sided printing of a paper size (including the paper orientation) or...
  • Page 89 Message Cause and Remedy Cause There is a possibility that a used toner cartridge that has reached its lifetime is installed. Remedy Check if there is any problem with the toner cartridge of the indicated color. Cause The fixing unit is not installed or installed improperly.

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