Telephone Technical Support And Repair; Contact Us - 3Com 3C13755-US - Router 5642 Installation Manual

100 A A: O
PPENDIX BTAINING
Telephone Technical
Support and Repair

Contact Us

Country
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com
S P
UPPORT FOR YOUR RODUCT
Software Upgrades are the software releases that follow the software version
included with your original product. In order to access upgrades and related
documentation you must first purchase a service contract from 3Com or your
reseller.
To obtain telephone support as part of your warranty and other service benefits,
you must first register your product at
Warranty and other service benefits start from the date of purchase, so it is
important to register your product quickly to ensure you get full use of the
warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following information
ready:
Product model name, part number, and serial number
Proof of purchase, if you have not pre-registered your product
A list of system hardware and software, including revision level
Diagnostic error messages
Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a return
authorization number (RMA). Products sent to 3Com, without authorization
numbers clearly marked on the outside of the package, will be returned to the
sender unopened, at the sender's expense. If your product is registered and under
warranty, you can obtain an RMA number online at
http://eSupport.3com.com/
and password.
3Com offers telephone, e-mail and internet access to technical support and repair
services. To access these services for your region, use the appropriate telephone
number, URL or e-mail address from the list below.
Telephone numbers are correct at the time of publication. Find a current directory
of support telephone numbers posted on the 3Com web site at
http://csoweb4.3com.com/contactus/
Telephone Number
1 800 678 515
800 933 486
+61 2 9424 5179 or
000800 650 1111
001 803 61009
00531 616 439 or
03 3507 5984
1800 801 777
0800 446 398
+61 2 9937 5083
http://eSupport.3com.com/
. First time users will need to apply for a user name
Country
Philippines
P.R. of China
Singapore
S. Korea
Taiwan
Thailand
Telephone Number
1235 61 266 2602 or
1800 1 888 9469
800 810 3033
800 6161 463
080 333 3308
00801 611 261
001 800 611 2000