AT&T MERLIN LEGEND Communications System Key System Planning Forms Errata Key System Planning page 4

Name
Name of work group (Sales, Customer service)
Please answer each question below.
1. Do you regularly use any of the following outside lines? (Check any that apply)
WATS
FX (foreign exchange)
Tie
None of the above or don't know
2. Are your phone calls covered when you're away from your desk?
No
Yes By whom?
3. Do you cover phone calls for co-workers when they are away from their desks?
No
Yes For whom?
4. Do you share the incoming call workload with others?
No
Yes With whom?
Would you say your phone use is
5.
Heavy
Average
Light
Employee Communication Survey
Room
Which of those people should have a button on your phone used
exclusively for his or her calls?
When you are unable to cover calls, it is done by
Extension
1