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4.2. Configure Station for Avaya IP Agent
Use the add station n command, where n is an available extension in the dial-plan to create a
new station to be used by Avaya IP Agent. Configure the following:
Type: The IP Telephone type that will be emulated. In this compliance testing, the type
was set to 2420.
Security Code: Password used by Avaya IP Agent to log in.
Port: Set to X to administer the station without hardware.
IP SoftPhone?: y
add station 10021
Extension: 10021
Type: 2420
Port: X
Name: IP Agent
STATION OPTIONS
Loss Group: 2
Data Option: none
Speakerphone: 2-way
Display Language: english
Survivable COR: internal
Survivable Trunk Dest? y
On Page 4 of the STATION form, configure the additional feature buttons that are used by
Avaya IP Agent to log in as an Automatic Call Distribution (ACD) agent. The following feature
buttons were configured.
add station 10021
SITE DATA
Room:
Jack:
Cable:
Floor:
Building:
ABBREVIATED DIALING
List1:
BUTTON ASSIGNMENTS
1: call-appr
2: call-appr
3: call-appr
4: auto-in
voice-mail Number:
JC; Reviewed:
SPOC 9/14/2010
STATION
Coverage Path 1:
Coverage Path 2:
Hunt-to Station:
Personalized Ringing Pattern: 1
STATION
List2:
Grp:
Solution & Interoperability Test Lab Application Notes
©2010 Avaya Inc. All Rights Reserved.
Lock Messages? n
Security Code: 12345
Time of Day Lock Table:
Message Lamp Ext: 10021
Mute Button Enabled? y
Expansion Module? n
Media Complex Ext:
IP SoftPhone? y
IP Video Softphone? n
Customizable Labels? Y
Headset? n
Speaker? n
Mounting: d
Cord Length: 0
Set Color:
List3:
5: manual-in
6: after-call
7: aux-work
RC:
8: assist
Page
1 of
6
BCC: 0
TN: 1
COR: 1
COS: 1
Page
4 of
6
Grp:
Grp:
Grp:
Grp:
6 of 16
PlantronicsC420
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