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Konica Minolta bizhub 20P User Manual

Multi-protocol on-board ethernet print server.
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Multi-Protocol On-board Ethernet Print Server
NETWORK
USER'S GUIDE
Please read this manual thoroughly before using the machine.
Keep the CD/DVD-ROM in a convenient place so you can use it
quickly if you need to.
A32P-9562-00A

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   Summary of Contents for Konica Minolta bizhub 20P

  • Page 1 Multi-Protocol On-board Ethernet Print Server NETWORK USER’S GUIDE Please read this manual thoroughly before using the machine. Keep the CD/DVD-ROM in a convenient place so you can use it quickly if you need to. A32P-9562-00A...
  • Page 2: Symbols Used In This Guide

    Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
  • Page 3: Compilation And Publication Notice

    The contents of this manual and the specifications of this product are subject to change without notice. KONICA MINOLTA reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
  • Page 4: Table Of Contents

    Table of Contents Introduction Overview..............................1 Network features............................2 Network printing...........................2 Management utilities..........................2 Types of network connections ........................3 Network connection example ......................3 Protocols..............................5 TCP/IP protocols and functions ......................5 Other Protocol .............................7 Configuring your machine for a network Overview..............................8 IP addresses, subnet masks and gateways ....................8 IP address ............................8 Subnet mask............................9 Gateway (and router)...........................9...
  • Page 5 ® Network printing from Windows basic TCP/IP Peer-to-Peer printing Overview..............................18 Configuring the standard TCP/IP port......................19 Printer driver not yet installed ......................19 Printer driver already installed ......................21 ® Internet printing for Windows Overview..............................22 ® ® ® ® IPP printing for Windows 2000/XP, Windows Vista , Windows 7 and Windows Server...
  • Page 6 Troubleshooting Overview..............................57 General problems ............................57 Network print software installation problems ...................59 Printing problems.............................61 Protocol-specific troubleshooting......................62 ® ® ® ® Windows 2000/XP, Windows Vista , Windows 7 and Windows Server 2003/2008 IPP troubleshooting ........................62 Web Based Management (web browser) troubleshooting (TCP/IP)..........62 Appendix Using services ............................63 Other ways to set the IP address (For advanced users and administrators)...........63...
  • Page 7: Introduction

    (web browser) Internet Printing (IPP) Status Monitor For more information, see the User’s Guide on the CD/DVD-ROM. To use the KONICA MINOLTA machine through a network, you need to configure the print server, and set up the computers you use.
  • Page 8: Network Features

    TCP/IP (Mac OS X 10.3.9 or greater). Management utilities BRAdmin Light BRAdmin Light is a utility for initial setup of KONICA MINOLTA network connected devices. This utility can search for KONICA MINOLTA products on your network, view the status and configure basic network ®...
  • Page 9: Types Of Network Connections

    Network Shared printing method. See Network Shared printing on page 4. Each computer must use the TCP/IP Protocol. The KONICA MINOLTA machine needs to have an appropriate IP address configuration. If you are using a router, the Gateway address must be configured on the computers and the KONICA...
  • Page 10: Network Shared Printing

    In a larger network, we recommend a Network Shared printing environment. The “Server” or the “Print server” must use the TCP/IP print protocol. The KONICA MINOLTA machine needs to have an appropriate IP address configuration unless the machine is connected via the USB or the parallel interface at the server.
  • Page 11: Protocols

    Address Resolution Protocol performs mapping of an IP address to MAC address in a TCP/IP network. DNS client The KONICA MINOLTA print server supports the Domain Name System (DNS) client function. This function allows the print server to communicate with other devices by using its DNS name.
  • Page 12 For the IPPS protocol, see Security protocols on page 32. mDNS mDNS allows the KONICA MINOLTA print server to automatically configure itself to work in a Mac OS X Simple Network Configured system. (Mac OS X 10.3.9 or greater). Telnet The KONICA MINOLTA print server supports Telnet server for command line configuration.
  • Page 13: Other Protocol

    Introduction Web server (HTTP) The KONICA MINOLTA print server is equipped with a built in web server that allows you to monitor its status or change some of its configuration settings using a web browser. Note ® ® ® • We recommend Microsoft Internet Explorer 6.0 (or greater) or Firefox 1.0 (or greater) for Windows...
  • Page 14: Configuring Your Machine For A Network

    APIPA, see Using APIPA to configure the IP address on page 65. If the APIPA protocol is disabled, the default IP address of a KONICA MINOLTA print server is 192.0.0.192. However, you can easily change this IP address number to match with the IP address details of your network.
  • Page 15: Subnet Mask

    Configuring your machine for a network Subnet mask Subnet masks restrict network communication. Example: Computer 1 can talk to Computer 2 • Computer 1 IP Address: 192.168. 1. 2 Subnet Mask: 255.255.255.000 • Computer 2 IP Address: 192.168. 1. 3 Subnet Mask: 255.255.255.000 Where the 0 is in the Subnet mask, there is no limit to communication at this part of the address.
  • Page 16: Setting The Ip Address And Subnet Mask

    BRAdmin Light The BRAdmin Light utility is designed for initial setup of the KONICA MINOLTA network connected devices. It also can search for KONICA MINOLTA products in a TCP/IP environment, view the status and configure ® basic network settings, such as IP address. The BRAdmin Light utility is available for Windows 2000/XP, ®...
  • Page 17 Choose STATIC from Boot Method. Enter the IP Address, Subnet Mask and Gateway (if needed) of your print server. Macintosh ® Windows Click OK. With the correctly programmed IP address, you will see the KONICA MINOLTA print server in the device list.
  • Page 18: Using Other Methods To Configure Your Machine For A Network

    Programs for Windows 2000 users For Mac OS X 10.3.9 or greater Double-click Macintosh HD (Startup Disk) / Library / Printers / KONICA MINOLTA / Utilities / BRAdmin Light.jar file. Choose the print server which you want to change the settings.
  • Page 19: Control Panel Features

    Control panel features3 Control panel features Overview bizhub 20P has five LEDs (Back Cover, Toner, Drum, Paper, Status) and two buttons (Job Cancel and Go) on the control panel. With the control panel you can do the following: Print the Printer Settings Page See Printing the Printer Settings Page on page 14.
  • Page 20: Printing The Printer Settings Page

    Control panel features Printing the Printer Settings Page The Printer Settings Page prints a report listing all the current printer settings including the network settings. You can print the Printer Settings Page using Go of the machine. Make sure that the front cover is closed and the power cord is plugged in. Turn on the machine and wait until the machine is in the Ready state.
  • Page 21: Web Based Management

    Web Based Management4 Web Based Management Overview A standard Web Browser can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol). You can get the following information from a machine on your network using a web browser. Machine status information Change network settings such as TCP/IP information Software version information of the machine and print server...
  • Page 22: How To Configure The Machine Settings Using Web Based Management (web Browser)

    Web Based Management How to configure the machine settings using Web Based Management (web browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). Note To use a web browser, you will need to know the IP address or node name of the print server. Start your web browser.
  • Page 23 Web Based Management Click OK. Choose the Log Configuration tag. Choose On and then choose Maximum log file size from the pull down menu. Click Submit. Click Administrator Settings again. Choose the View Print Log tag. Check the items you wish to view, and choose the format you wish to export the data.
  • Page 24: Network Printing From Windows ® Basic Tcp/ip Peer-to-peer Printing

    By using this application, you can easily connect your machine to your network and install the network software and printer driver which you need to complete the configuration of your machine for a network. You will be guided by the on-screen instructions until you are able to use your KONICA MINOLTA network machine.
  • Page 25: Configuring The Standard Tcp/ip Port

    ® Network printing from Windows basic TCP/IP Peer-to-Peer printing Configuring the standard TCP/IP port Printer driver not yet installed ® ® ® For Windows Vista , Windows 7 and Windows Server 2008 ® (For Windows Vista ) Click the button, Control Panel, Hardware and Sound, and then Printers. ®...
  • Page 26 ® Network printing from Windows basic TCP/IP Peer-to-Peer printing ® ® For Windows 2000/XP and Windows Server 2003 ® ® For Windows XP and Windows Server 2003: Click the Start button and choose Printers and Faxes. ® For Windows 2000: Click the Start button, choose Settings and then Printers.
  • Page 27: Printer Driver Already Installed

    ® Network printing from Windows basic TCP/IP Peer-to-Peer printing Printer driver already installed If you have already installed the printer driver and wish to configure it for network printing, follow these steps: ® ® ® For Windows Vista , Windows 7 and Windows Server 2008: ®...
  • Page 28: Internet Printing For Windows

    • Verify the host computer and machine are either on the same subnet, or that the router is properly configured to pass data between the two devices. • The default password for KONICA MINOLTA print servers is “access”. • This print server also supports the IPPS printing, see Printing documents securely using IPPS on page 37.
  • Page 29 If your printer is not in the list of supported printers, click Have Disk. You will then be asked to insert the driver disk. Click Browse... and choose the appropriate KONICA MINOLTA printer driver that is contained in the CD/DVD-ROM or in the network share. Click Open.
  • Page 30: For Windows 2000/xp And Windows Server 2003

    ® Internet printing for Windows ® ® For Windows 2000/XP and Windows Server 2003 ® ® For Windows XP and Windows Server 2003: Click the Start button and choose Printers and Faxes. ® For Windows 2000: Click the Start button and choose Settings and then Printers. ®...
  • Page 31 2000 users Click OK when you see the Insert Disk screen. Click Browse... and choose the appropriate KONICA MINOLTA printer driver that is contained in the CD/DVD-ROM or in the network share. Click Open. For example, choose the “X:\\install\your language\PCL\win2kxpvista ”...
  • Page 32: Specifying A Different Url

    ® Internet printing for Windows Specifying a different URL Please note that there are several possible entries that you can enter for the URL field. http://printer's IP address:631/ipp This is the default URL and we recommend that you use this URL. http://printer's IP address:631/ipp/port1 This is for HP Jetdirect compatibility.
  • Page 33: Network Printing From Macintosh Using The Br-script 3 Driver

    Network printing from Macintosh using the BR-Script 3 driver7 Network printing from Macintosh using the BR-Script 3 driver Overview ® This chapter explains how to configure the BR-Script 3 (PostScript 3™ language emulation) printer driver on a Network. How to choose the printer driver (TCP/IP) For Mac OS X 10.3.9 to 10.4.x users Turn on your Macintosh.
  • Page 34 "KMNxxxxxxxxxxxx_AT" for Macintosh. Where "xxxxxxxxxxxx" is your machine's MAC Address (Ethernet Address). From the Printer Model (Print Using) pop-up menu, choose your model. For example, choose KONICA MINOLTA bizhub 20P BR-Script3. (Mac OS X 10.3.9) (Mac OS X 10.4.x)
  • Page 35 Network printing from Macintosh using the BR-Script 3 driver For Mac OS X 10.5.x and 10.6.x Turn on your Macintosh. Choose System Preferences from the Apple menu. Choose Print & Fax. Click + which is located below the Printers section. Choose IP.
  • Page 36 Network printing from Macintosh using the BR-Script 3 driver From the Print Using pop-up menu, choose your model. For example, choose KONICA MINOLTA bizhub 20P BR-Script3. Click Add and the printer will be available from the Printers. The printer is now ready to print.
  • Page 37: Security Features

    In today’s world there are many security threats to your network and the data that travels over it. Your KONICA MINOLTA machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
  • Page 38: Security Protocols

    Security methods for E-mail notification The KONICA MINOLTA print server supports the following security methods for E-mail notification. Note How to configure the settings of security methods, see How to configure the machine settings using Web Based Management (web browser) on page 16.
  • Page 39: Configuring The Protocol Settings

    Security features Configuring the protocol settings You can enable or disable each protocol and security method using Web Based Management (web browser). Note ® ® ® We recommend Microsoft Internet Explorer 6.0 (or greater) or Firefox 1.0 (or greater) for Windows Safari 1.3 (or greater) for Macintosh.
  • Page 40: Managing Your Network Printer Securely

    Security features Managing your network printer securely To manage your network printer securely, you need to use the management utilities with security protocols. Secure Management using Web Based Management (web browser) We recommend to use HTTPS and SNMPv3 protocol for secure management. To use the HTTPS protocol, the following printer settings are required.
  • Page 41 Security features You can now access the printer using HTTPS. We recommend secure management (SNMPv3) be used along with the HTTPS protocol. If you use the SNMPv3 protocol, follow the steps below. Click Network Configuration. Enter a user name and a password. The default User Name is “admin” and the default Password is “access”.
  • Page 42 Security features SNMPv3 read-write access With this mode the print server uses version 3 of the SNMP protocol. If you want to manage the print server securely, use this mode. Note When you use the SNMPv3 read-write access mode, please note the following. •...
  • Page 43: Printing Documents Securely Using Ipps

    Security features Printing documents securely using IPPS To print documents securely over the internet, you can use the IPPS protocol. Note • Communication using IPPS cannot prevent unauthorized access to the print server. ® ® ® • IPPS is available for Windows 2000/XP, Windows Vista and Windows Server 2003/2008.
  • Page 44: Using E-mail Notification With User Authentication

    Security features Using E-mail notification with user authentication To use the E-mail notification function via secure SMTP server that requires a user authentication, you need to use POP before SMTP or SMTP-AUTH method. These methods prevent an unauthorized user from accessing the mail server.
  • Page 45 Security features You can configure the POP3/SMTP settings on this page. Note • You can also change the SMTP port number using Web Based Management. This is useful if your ISP (Internet Service Provider) implements the “Outbound Port 25 Blocking (OP25B)” service. By changing the SMTP port number to a specific number which your ISP is using for the SMTP server (for example, port 587), you would then be able to send an E-mail via the SMTP server.
  • Page 46: Creating And Installing A Certificate

    Security features Creating and installing a certificate The KONICA MINOLTA print server allows you to use SSL/TLS communication by configuring a certificate and corresponding private key. This print server supports two certification methods. A self-signed certificate and a certificate that is issued by a CA (Certificate Authority).
  • Page 47 Security features Click Network Configuration. Enter a user name and a password. The default User Name is “admin” and the default Password is “access”. Click OK. Click Configure Certificate. You can configure the certificate settings from the screen below. Note •...
  • Page 48: Creating And Installing A Self-signed Certificate

    Security features Creating and installing a self-signed certificate How to create and install a self-signed certificate Click Create Self-Signed Certificate on the Configure Certificate page. Enter a Common Name and a Valid Date, then click Submit. Note • The length of the Common Name is less than 64 bytes. Enter an identifier such as an IP address, node name or domain name to use when accessing this printer through SSL/TLS communication.
  • Page 49 Security features How to install the self-signed certificate on your computer Note ® ® The following steps are for Microsoft Internet Explorer 6.0. If you use another web browser, follow the help text of the web browser itself. ® ® For Windows Vista /Windows 7 users that have administrator rights...
  • Page 50 Security features Type “https://printer's IP address/” into your browser to access your printer (where “printer's IP address” is the printer's IP address or the node name). Then, click Continue to this website (not recommended). Click Certificate Error, and then click View certificates. For the rest of the instructions, follow the steps from d on page 51.
  • Page 51 Security features ® ® For Windows Vista /Windows 7 users that do not have administrator rights Click the button and All Programs. Right-click Internet Explorer, and then click Run as administrator. Choose the Administrator that you want to install with and enter the administrator password, and then click OK (Yes).
  • Page 52 Security features Type “https://printer’s IP address/” into your browser to access your printer (where “printer’s IP address” is the printer’s IP address or the node name). Then, click Continue to this website (not recommended). Click Certificate Error, and then click View certificates. Choose the Details tab, and then click Copy to File..
  • Page 53 Security features Click Next. Make sure that DER encoded binary X.509 (.CER) is chosen, and then click Next. Click Browse..
  • Page 54 Security features Click Browse Folders. Choose a folder you want to save the certificate file in and enter a file name, and then click Save. Note If you choose Desktop, the certificate file is saved to the Desktop of the Administrator that you chose. Click Next.
  • Page 55 Security features Click Finish. Click OK. Click OK.
  • Page 56 Security features Open the folder that you saved the certificate file in k and double-click the certificate file. For the rest of the instructions, follow the steps from d on page 46.
  • Page 57 Security features ® ® For Windows 2000/XP and Windows Server 2003/2008 users Start your web browser. Type “https://printer’s IP address/” into your browser to access your printer (where “printer’s IP address” is the IP address or the node name that you assigned for the certificate). When the following dialog appears, click View Certificate.
  • Page 58 Security features When the Certificate Import Wizard appears, click Next. Choose Place all certificates in the following store and then, click Browse..Choose Trusted Root Certification Authorities and then, click OK.
  • Page 59 Security features Click Next. Click Finish. Click Yes, if the fingerprint (thumbprint) is correct.
  • Page 60 Security features Note The fingerprint (thumbprint) is printed on the Printer Settings Page. To learn how to print the Printer Settings Page, see Printing the Printer Settings Page on page 14. Click OK. Now the self-signed certificate is installed on your computer, and the SSL/TLS communication is available.
  • Page 61: Creating Csr And Installing A Certificate

    Security features Creating CSR and installing a certificate How to create the CSR Click Create CSR on the Configure Certificate page. Enter a Common Name and your information, such as Organization. Then click Submit. Note • We recommend that the Root Certificate from the CA be installed on your computer before creating the CSR.
  • Page 62: Import And Export The Certificate And Private Key

    Security features Import and export the certificate and private key How to import the certificate and private key Click Import Certificate and Private Key on the Configure Certificate page. Specify the file that you want to import. Enter the password if the file is encrypted, and then click Submit. Now the certificate and private key are imported successfully.
  • Page 63: Troubleshooting

    CD/DVD-ROM. In this case, execute start.exe in the root directory of the CD/DVD-ROM. How to reset the KONICA MINOLTA print server back to the factory default You can reset the print server back to its factory default settings (resetting all information such as the password and IP address information).
  • Page 64 Troubleshooting 4) Click OK. Note After the KONICA MINOLTA software package is installed, turn your Firewall back on. ® Windows XP SP2 / SP3 users: 1) Click the Start button, Control Panel, Network and Internet Connections. 2) Double-click Windows Firewall.
  • Page 65: Network Print Software Installation Problems

    Check the connection status for your network. For wired network users: Check to see if there is any LED activity. KONICA MINOLTA print server has two LEDs on the back panel of the machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED shows Speed status.
  • Page 66 Troubleshooting Verify that the print server is on your network as follows: ® For Windows 1 Click Start, All Programs , Accessories then choose Command Prompt. ® Programs for Windows 2000 users 2 Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address).
  • Page 67: Printing Problems

    Troubleshooting Printing problems Print job is not printed. Check the status and configuration of the print server. Make sure that the machine is powered on, is on-line and ready to print. Print the Printer Settings Page of the machine and check if the settings such as IP address settings are correct for your network.
  • Page 68: Protocol-specific Troubleshooting

    7 and Windows Server 2003/2008 to use Port 80 to communicate with the KONICA MINOLTA print server. Web Based Management (web browser) troubleshooting (TCP/IP) If you cannot connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser.
  • Page 69: Using Services

    Appendix Using services A service is a resource that can be accessed by computers that wish to print to the KONICA MINOLTA print server. The KONICA MINOLTA print server provides the following predefined services (do a SHOW SERVICE command in the KONICA MINOLTA print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.
  • Page 70: Using Bootp To Configure The Ip Address

    Appendix Using BOOTP to configure the IP address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service;...
  • Page 71: A Appendix

    For AT&T UNIX-based systems, type: ps -ef | grep -v grep | grep rarpd The KONICA MINOLTA print server will get the IP address from the RARP daemon when the printer is powered on. Using APIPA to configure the IP address The KONICA MINOLTA print server supports the Automatic Private IP Addressing (APIPA) protocol.
  • Page 72: Using Arp To Configure The Ip Address

    If your Administrator has configured the system to deliver IP addresses using BOOTP, DHCP or RARP your KONICA MINOLTA print server can receive an IP address from any one of these IP address allocation systems. In which case, you will not need to use the ARP command. The ARP command only works once.
  • Page 73: Using The Telnet Console To Configure The Ip Address

    Appendix Using the TELNET console to configure the IP address You can also use the TELNET command to change the IP address. TELNET is an effective method to change the machine’s IP address. But a valid IP address must already be programmed into the print server.
  • Page 74: Installation When Using A Network Print Queue Or Share

    Appendix Installation when using a Network Print Queue or Share Note If you are going to connect to a shared printer on your network, we recommend that you ask your system administrator about the queue or share name for the printer prior to installation. Installing the driver and choosing the correct printer queue or share name Turn on your computer.
  • Page 75: Installation When Using Web Services (for Windows Vista ® /windows ® 7 Users)

    The machine’s Web Services Name will be shown with the printer icon. Right-click the machine you want to install. Note The Web Services Name for the KONICA MINOLTA machine is your model name and the MAC Address (Ethernet Address) of your machine (e.g. KONICA MINOLTA bizhub 20P). Click Install.
  • Page 76: B Appendix

    AppendixB Appendix Print server specifications Ethernet wired network Network node NC-6800h name You can connect your machine to a network for Network Printing. Support for ® ® ® Windows 2000 Professional, Windows XP, Windows XP Professional x64 Edition, ® ® ®...
  • Page 77: C Appendix

    AppendixC Appendix Open Source Licensing Remarks OpenSSL statements OpenSSL License Copyright © 1998-2005 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1) Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 78 Appendix Original SSLeay License Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
  • Page 79: Part Of The Software Embedded In This Product Is Gsoap Software

    Appendix Part of the software embedded in this product is gSOAP software. Portions created by gSOAP are Copyright (C) 2001 2004 Robert A. van Engelen, Genivia inc. All Rights Reserved. THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 80: Index

    Index APIPA ..............5 LLMNR ................ 6 APOP ................ 32 LLTD ................7 ARP ................66 LPR/LPD ..............6 BINARY_P1 .............. 63 MAC Address ............14 BOOTP ..............5 mDNS ................. 6 BRAdmin Light ........... 1 Network printing ............18 CA ...............31 Network Shared printing ..........
  • Page 81 Index Specifications ............70 SSL/TLS ..............32 Status Monitor ............. 1 Subnet mask ............... 9 TCP/IP ................ 5 TCP/IP printing ............18 Telnet ..............6 TEXT_P1 ..............63 Trademarks ..............i Web Based Management (web browser) ..2 Web browser (HTTP) ..........12 Web server (HTTP) .............

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