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LaCie 5big Network 2
User Manual
5.3. Troubleshooting the Network Connection
Problem
The USB drive/key or USB
printer connected to the USB
expansion port is not recog-
nized.
I connected a USB drive to the
USB expansion port Type A,
but the drive does not mount
and is not listed in the LNA.
The system is not recognized
by the computer.
The system doesn't appear
on the network.
• DESIGN BY NEIL POULTON
Question
Is the drive connected to your computer
via USB type B?
Is the USB drive formatted in MS-DOS
(FAT32) and is its capacity more than
500 GB?
Does your computer's configuration
meet the minimum system require-
ments?
Is the system's power supply connected
and is the blue light on the front of the
drive on?
Is the blue light on the front of the de-
vice flickering for an inordinate period
of time?
Did you follow the correct installation
steps?
Are both ends of the Ethernet cable
firmly connected?
By default the LaCie 5big Network 2 is configured to retrieve its IP address from a DHCP server. If your
network is managed by a DHCP server and you cannot access your LaCie 5big Network 2, try checking
your DHCP server's log. To get the IP address, run LaCie Network Assistant, which is located on the LaCie
Storage Utilities CD-ROM. If no DHCP server detected, the product will run APIPA to assign itself an IP
address. To change this IP address, use LaCie Network Assistant.
Is the IP address properly set?
Does your network require devices to
be assigned a static IP address?
Solution
Devices connected to the USB expansion port (hard drive or
printer) are automatically unmounted when you connect the
USB cable to the USB host port. To make the hard drive or
printer accessible, disconnect the drive from your computer and
connect it to the network using the Ethernet cable.
Reformat the drive in a different file format.
Check section
1.1. Minimum System Requirements
formation.
Make sure that the power supply is properly connected (see
section
2.2. STEP 2: Connect the Ethernet Cable
that the system has been powered on pushing the button on the
back; and that the outlet the power supply is connected to is
powered on or has a sufficient supply of power.
If the blue light is flickering or will not turn on, the power sup-
ply may be defective. Please contact your LaCie reseller or
LaCie Customer Support.
Review the installation steps
(2. Connecting to a
Disconnect the Ethernet cable, wait 10 seconds and then
reconnect.
Ensure that the interface connectors are properly aligned. The
Ethernet cable can only be inserted one way. Make sure it is
correctly oriented.
Check that the Ethernet connectors are straight and fully seated
in the Ethernet ports.
Make sure that you use the Ethernet cord provided in the LaCie
5big Network 2 box.
For more information, please see section
work.
To assign a static IP address, see section
IP
Address.
continued on the next page >>
Troubleshooting
page 61
for more in-
for details);
Network).
4.10. Dashboard: Net-
2.6. Assigning a Static
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Troubleshooting
