IBM 622138U - IntelliStation Z - Pro 6221 User Manual page 92

Table 4. POST error messages (continued)
POST message Description
8603 An error occurred during the mouse (pointing device) controller test. The addition or removal of
a mouse, or a failing system board can cause this error.
Note: This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the computer for at least 5 seconds; then, turn it back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1. Turn off the computer.
2. Disconnect the mouse from the computer.
3. Turn on the computer.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000 Processor machine check.
Action: Take the following steps to correct the problem:
1. Update the system BIOS.
2. If the problem remains, replace the microprocessor.
00019501 Microprocessor 1 is not functioning.
Action: Replace microprocessor 1.
If the problem remains, call for service.
00019502 Microprocessor 2 is not functioning.
Action: Replace microprocessor 2.
If the problem remains, call for service.
00019701 The microprocessor failed the built-in self test.
Action: Replace the microprocessor.
If the problem remains, call for service.
00180100 A PCI adapter has requested memory resources that are not available
Action: Take the following steps to correct the problem:
1. Make sure that the PCI adapter and all other adapters are set correctly in the
2. If all memory resources are being used, you might need to remove an adapter to make
00180200 A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action: Take the following steps to correct the problem:
1. Make sure that the I/O address for the PCI adapter and all other adapters are set correctly
2. If the I/O port resource settings are correct, the PCI adapter might be defective. Call for
00180300 A PCI adapter has requested a memory address that is not available, or the PCI adapter might
be defective.
Action: Take the following steps to correct the problem:
1. Make sure that the memory address for all other adapters are set correctly in the
2. If the memory resource settings are correct, the PCI adapter might be defective. Call for
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IBM IntelliStation Z Pro Type 6221: User's Guide
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
memory available to the PCI adapter. Disabling the adapter BIOS on the adapter might
correct the error. See the documentation provided with the adapter.
in the Configuration/Setup Utility program.
service.
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
service.