Page 1 User Manual for Neoware Appliances Running Windows CE ® ® Microsoft Windows CE .5.0 Neoware Software Release 8.0 Windows-based Appliance Quick Reference Guide To... Press..Display the Connection Manager CTRL ↑ ↓ Display the next or previous connection CTRL Display the default connection CTRL HOME F2 KEY...
Page 2 © 2005 by Neoware Systems, Inc. 400 Feheley Drive King of Prussia, PA 19406 610.277.8300 E-mail: info@neoware.com Check Neoware’s Web site for the most recent version of this document: http://www.neoware.com This manual is copyrighted by Neoware Systems, Inc. All rights are reserved. This docu- ment may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent, in writ- ing, from Neoware Systems, Inc.
Page 3: Fcc Regulatory And Safety Information
FCC regulatory and safety information FCC regulatory and safety information can be found in the Quick-Start Guide that came with your appliance, and on the Sup- port section of the Neoware website which can be found at: http://www.neoware.com/support.html CANADA ICES/NMB-003 Class/Classe (B) This Class B digital apparatus complies with Canadian ICES-003.
Page 4: Microsoft Software License
• Desktop Software. Desktop Software might not be included with your SYSTEM. If Desktop Software is included with your SYSTEM, you may install and use the component(s) of the Desktop Software in accordance with the terms of the end user license agreement provided with such component(s). In the absence of a separate end user license agreement for particular component(s) of the Desktop Software, you may install and use only one (1) copy of such component(s) on a single computer with which you use the SYSTEM.
Page 5 installed on the SYSTEM and thereafter use the SOFTWARE as restored or reinstalled in accordance with Section 1 of this EULA. A single unit of Recovery Media may be used by you to restore or reinstall the SOFTWARE on ADDI- TIONAL SYSTEMS.
Page 6 • No Liability for Consequential Damages. MANUFACTURER OR MANUFACTURER’S SUPPLIERS, INCLUD- ING MS AND ITS SUPPLIERS, SHALL NOT BE HELD TO ANY LIABILITY FOR ANY DAMAGES SUFFERED OR INCURRED BY THE END USER (INCLUDING, BUT NOT LIMITED TO, GENERAL, SPECIAL, CONSE- QUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSI- NESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE), ARISING FROM OR IN CONNECTION WITH THE DELIVERY, USE OR PERFORMANCE OF THE SOFTWARE.
Page 7: Safety Instructions
Safety Instructions Please read these safety instructions carefully and keep this user’s man- ual for later reference. 1. Before removing the outer case from the appliance, always disconnect the AC power cord to prevent the possibility of dangerous electrical shock. 2.
Page 8 9. Please note the environmental conditions at which the appliance should operate: The sound pressure level at the operators position according to IEC 704-1:1982 is • equal or less to 70dB(A). The input power cord shall be minimum H05VV-F, 3G, 0.75mm², rate minimum 6A. •...
Page 9: Table Of Contents
Windows CE Thin Client Appliance User Manual Table of Contents Setting Up Your CHAPTER 2 User Manual for Neoware Neoware Thin Client Appliances Running Appliance 17 Windows CE i Unpacking Your Neoware Thin Client FCC regulatory and safety information iii Appliance 17 CANADA ICES/NMB-003 Class/Classe (B) iii Packaging contents 17...
Page 10: Table Of Contents
Table of Contents Before you begin 21 Using Connections 75 CHAPTER 5 Using the Neoware User Interface Selection Starting a ICA or RDP connection 75 Wizard 22 Single Button Connection Manager 76 Set up with the Thin Client User Selecting startup options 76 Interface 22 Switching connections 77 Set up with the Windows CE Desktop 23...
Page 11 Table of Contents Network Speed tab 98 Mouse Settings icon 124 Volume and Sounds icon 98 Keyboard Settings icon 125 Volume tab 98 Touch Screen icon 126 Update Portal Settings icon 127 Sounds tab 99 User Interface icon 127 Date / Time icon 99 Certificates icon 128 Internet Options icon 100 Diagnostic Log icon 129...
Page 12 Table of Contents Windows 2000/2003 LPR/LPD printing to the Frequently observed issues 143 appliance 141 Don’t use punctuation 143 Windows NT 4 LPR/LPD printing to the “Printer name" really means Queue appliance 141 Name 143 Linux/UNIX LPR/LPD printing to the appliance 142 Index 145...
Page 13: Introduction
Windows CE Thin Client Appliance User Manual Introduction CHAPTER 1 This introduction describes the purpose and structure of this man- ual, as well as other sources of information. Overview Purpose and This manual explains how to use Neoware thin client appliances intended readers that are powered by Neoware Software incorporating the ®...
Page 14: What Is An Neoware Thin Client
Introduction This manual doesn’t explain how to use the Windows desktop or Windows-based applications. To learn how to use them, read their documentation. What is an Neoware thin client appliances are Windows-CE based terminals Neoware thin that let you use applications running on Microsoft Windows applica- client? tion servers, as well as applications running on UNIX/Linux servers, and mainframe computers, and on the Internet/intranet.
Page 15: Getting More Information
Introduction The icons within the control panel allow you to set up or change almost every single area that you will need to operate your thin cli- ent device and access the programs and data on the server. Getting More Information The Internet Current and archival information about Neoware products, including the latest software updates, is available at:...
Page 16: Technical Support
Introduction Technical support For technical support regarding Neoware products, call Neoware at +1.610.277.8300 or send an e-mail message to support_request@neoware.com. Getting More Information...
Page 17: Setting Up Your Neoware Thin Client Appliance
Windows CE Thin Client Appliance User Manual Setting Up Your CHAPTER 2 Neoware Thin Client Appliance This chapter describes how to set up your thin client appliance. Unpacking Your Neoware Thin Client Appliance Packaging contents Your Neoware thin client appliance is shipped in a carton, contain- ing these items.
Page 18: Connecting The Components
Setting Up Your Neoware Thin Client Appliance MOUSE is a PS/2-type mouse port (green-colored connec- • tor marked with the word “MOUSE” or with the icon dis- played here). The serial and parallel ports can be used with KEYBOARD is a PS/2-type keyboard port (purple-col- •...
Page 19: Connecting Parallel, Serial And Usb Peripheral Devices
Setting Up Your Neoware Thin Client Appliance Connect the mouse cable to the MOUSE (green) port. Connect the monitor video cable to the MONITOR port. Don’t overtighten the screws. The video cable connection to the monitor varies. Some monitors have attached video cables. Connect a twisted-pair, 10BaseT or 100BaseT Ethernet cable into the LAN jack.
Page 20: Arranging Your Work Area
Setting Up Your Neoware Thin Client Appliance Arranging Your Work Area Getting comfortable The same general rules for your comfort when using any desktop computing device also apply to using your Neoware Thin Client Appliance. These tips will help reduce eye strain and body fatigue: Adjust your chair seat level so that your feet are flat on the floor, •...
Page 21: Configuring Your Neoware Appliance
Windows CE Thin Client Appliance User Manual Configuring Your CHAPTER 3 Neoware Appliance This chapter describes how to configure the Neoware thin client appliance for your network. Automatic Appliance Properties Configuration Automatic Appliance Neoware software incorporating Microsoft Windows CE contains Properties the ability to be configured automatically from the server.
Page 22: Using The Neoware User Interface Selection Wizard
Configuring Your Neoware Appliance If it uses DNS, what are the IP addresses of the primary and secondary DNS servers and the default domain name? ___.___.___.___, ___.___.___.___, __________________ If it uses WINS, what are the IP addresses (if any) of the pri- mary and secondary WINS servers? ___.___.___.___, ___.___.___.___ Using the Neoware...
Page 23: Set Up With The Windows Ce Desktop
Configuring Your Neoware Appliance To continue with the Thin Client User Interface setup - click This will bring you to the Neoware Connection Manager. This screen will allow you to add connections for your thin cli- ent device. The Connection Manager has a Connections Tab and a Configure Tab.
Page 24 Configuring Your Neoware Appliance open connections at the bottom of the window and accessing some of the set up features through the CE "Start" option or by right click- ing one the CE desktop. In the Neoware User Interface Selection Wizard - select the radio button for Windows CE desktop.
Page 25 Configuring Your Neoware Appliance The screen should now display both the CE desktop and the connec- tion manager. Even before you configure your connections, the CE desktop pro- vides access to your Settings and Programs through the Start menu If you Left click on Start (on the tool bar) you will have access to Start | Settings | Control Panel or Network and Dial-up Connections or Taskbar and Start Menus.
Page 26: Set Up With The Windows Ce Desktop
Configuring Your Neoware Appliance The Connection Manager will allow you to add connections for your thin client device. The Connection Manager has a Connections Tab and a Configure Tab. Select the Configure tab Proceed to Chapter 3 - Creating Connections Set up with the If you want to use the Advanced Connection Manager select Windows CE...
Page 27: Set Up With The Windows Ce Desktop - Without The Connection Manager
Configuring Your Neoware Appliance Click on OK and the Advanced Manager will open. The Advanced Manager will allow you to configure the Thin Client appliance with the tools to set up connections within a single graphic interface. Set up with the Windows CE Desktop - without the Connection...
Page 28 Configuring Your Neoware Appliance The dialog box also provides you with the option of not using the Connection Manager. Select "Do not use Connection Manager" and click on OK. If you choose not to use the Connection Manager - the system will still allow the same configuration options - however, you will need to access the Connection Manager features (Adding New Connec- tions) by Right clicking on the Windows CE desktop.
Page 29 Configuring Your Neoware Appliance Once connections are created, you will be able to access existing RDP, ICA, TeemTalk, Dial-Up or VPN connections directly from the CE desktop by double clicking on the connection. These connec- tions will appear as icons on the desktop. The user can also right click on the RDP (or other available connec- tion) to Connect to the server or to End, Edit or Delete the connec- tion..
Page 30: Quick Guide To Resetting The Terminal To Factory Default Settings
Configuring Your Neoware Appliance You can create additional new connections by right clicking on the blank screen. By Right Clicking and selecting New - you can access the var- ious connection Wizards for each of the access programs. This will allow you to set up your connections. Quick Guide to In order to reset the thin client to the original settings: Resetting the...
Page 31 Configuring Your Neoware Appliance Select the System icon from the Control Panel. This will open a "System Properties" dialog box. On the default tab - General - the check box at the bottom of the dia- log box is labelled - "Reset the appliance to factory-default property settings.
Page 32 Configuring Your Neoware Appliance With the mouse, click in the box. A check mark will be inserted and a dialog box will open to verify that you want to reset the terminal. Click Yes to reset the terminal. The thin client will reset and start again with the Neoware logo bringing you back to the original User Interface Selection Wizard.
Page 33: Creating Connections
Windows CE Thin Client Appliance User Manual Creating CHAPTER 4 Connections This chapter describes how to create server connections on your Neoware thin client appliance. Automatic Appliance Connection Configuration Automatic Appliance Neoware software incorporating Windows CE contains the ability Connection to be configured automatically from the server.
Page 34: Adding A New Connection
Creating Connections to Point Protocol)/RAS (Remote Access Server) dialup connections can be configured to run RDP and ICA connections on remote serv- ers. Neoware TeemTalk terminal emulation connections can be used RDP and ICA are proto- cols that enable appli- to connect to servers, midrange, and mainframes ances to use Windows- based programs run-...
Page 35: Adding An Rdp Connection
Creating Connections You can add other connections as well from the drop-down list. For a RDP connection select Microsoft Remote Desktop Cli- ent. Adding an RDP Connection With Microsoft Remote Desktop Client in the screen of the dialog box, click on OK to proceed (or Cancel to leave the New Connection dialog box.) If you selected OK, the WTS Connection Wizard will open.
Page 36 Creating Connections This will bring you to the screen in the Wizard that will allow you to automatically log on when you start up the RDP connection. If you do not check the Automatic Logon box, the system will prompt the user to enter their Username, Password and Domain name each time they connect through this connection.
Page 37 Creating Connections This option will automatically logon the user when they open this connection. If you don’t choose the Automatic Logon option now, User- • name and Password information will be requested each time you start this connection. Note: If the appliance is used by numerous people, then do not •...
Page 38 Creating Connections Select Desktop or Application file name and enter the appropriate information, if necessary. For a connection that opens to a full-screen Windows desktop, select Desktop. For a connection that opens to a specific Windows-based program, select Application file name, and then type its name and (optionally) a working directory for its files.
Page 39 Creating Connections If you have successfully created a new connection, the dialog box will display the connection name (example - RDP Con- nection). Click Finish. The connection will appear in the Connection Manager. The connection manager now lists the named RDP connection that you have created.
Page 40: Editing Or Deleting Connections
Creating Connections Editing or Deleting Connections Editing a connection To edit an existing connection, select the connection by highlighting it in the Neoware Connection Manager. Each different type of con- nection when selected for editing, will provide you with a dialog box typically with tabs to edit the information entered when you initially configured the connection or since last time you edited the connec- tion.
Page 41: Deleting A Connection
Creating Connections The Citrix Edit Connection Details dialog box. The RDP Edit Connection dialog box. Deleting a Highlight a connection connection, and then click Delete. A con- firmation dia- log box will appear. Click OK to delete the highlighted connection. Connection Startup Highlight any defined connection...
Page 42: Creating An Ica Connection
Creating Connections Make the selected connection your Default connection. Only a • single connection can be defined as the Default connection. The Default connection is started when the user clicks Connect the Connection Manager. Automatically start the selected connection at Startup. You •...
Page 43 Creating Connections This will bring up a new box to Select a Server or Published Appli- cation. Select either Server or Published Application, and then click Next. A published application is a server-based pro- Note: When using a version of Citrix MetaFrame prior to XP in gram to which you can your server farm, a list of servers or applications may not display directly connect.
Page 44 Creating Connections If you select Next on the Select a Server box without identifying a server you will get an error message indicating that "No server address was given..." This error message may indicate that you need to change the default browser protocol in Global ICA settings.
Page 45 Creating Connections You can delete the location by hightliting the location address in the list and selecting Delete. Type either a server or application name, or select a server or applica- tion from the list. Server IP addresses can also be entered.
Page 46 Creating Connections Type the command line and the work- ing directory of an application to autostart when you start this connec- tion. In the Command Line box, type the path and application name. For example, if Microsoft Notepad was located in the C:\WTSRV directory, you would type C:\WTSRV\Notepad.exe.
Page 47 Creating Connections This screen will provide the ability to allow Smart Card logon. Select a color depth, and then click Next. Select the number of simultaneous on- screen colors you would like this con- nection to use. (MetaFrame is required on the server for color depths higher than 256 colors.)
Page 48 Creating Connections Compress Data Streams When using either a dial-in connection, wide-area network, or other bandwidth limiting connection type you can select Com- press Data Stream to improve performance by reducing the amount of transmitted information. Enable Sound If your Neoware appliance and network support ICA audio, select Enable Sound, and then select a sound quality.
Page 49: Creating A Ppp/Ras Dialup Connection
Creating Connections When using a Proxy server, select between SOCKS and Secure (HTTPS) proxy servers. If so, specify the address and port for the proxy to use in the drop down under Proxy. When using SSL/TSL + HTTPS for browsing to MetaFrame XP Presentation Servers, you can also set the address and port of a relay on this tab.
Page 50 Creating Connections In the New Connection popup dialog, select Neoware Dial-Up PPP Client from the dropdown menu, and then click OK. Select Neoware Dial-Up PPP from the drop down menu Type a name for your PPP connection. Click next to continue. Type a name for the con- nection...
Page 51 Creating Connections Select a modem from the drop down menu. Select a modem from the drop down menu Note: If an internal modem is installed, it will be seen as “Com 3:”. After selecting your modem, click the Device Properties but- ton.
Page 52 Creating Connections If your Internet Service Provider (ISP) or System Adminis- trator has specified settings for your PPP/RAS connection, click the TCP/IP Settings button in the Select Modem dialog. Specify your TCP/IP Settings To enter these specific settings, click on the User Specified radio buttons and then enter the settings.
Page 53 Creating Connections Enter your login information. When complete, click Next. Enter your login information Note: This information is used to login, via PPP/RAS, to your ISP or other network. It may be different from your Windows login information. A domain name is not always necessary for a PPP/ RAS connection.
Page 54: Creating A Neoware Teemtalk Terminal Emulation Connection
Creating Connections Enter the telephone number to your internet service provider or your dial-up server. Enter the tele- phone number Once you’ve specified the telephone number, click Finish to complete the PPP/RAS connection configuration. Creating a Neoware TeemTalk Terminal Emulation Connection Neoware TeemTalk terminal emulation connections allow the user to connect to servers, minicomputers, and mainframes by emulating terminals.
Page 55 Creating Connections • Tandem 6530 • Televideo TVI910, TVI920, TVI925, TVI950, and TVI955 • Unisys T27 • Viewdata 40, 80, and Split • VT PCTerm • VT HP220 • VT 100, 500 7-Bit, 500 8-bit • VT52 • Wyse WY50, WY50+, WY60 and PCTerm. To create a terminal emulation connection, you must select the emu- lator type and the host computer.
Page 56 Creating Connections click OK. Select TeemTalk Terminal Emulation Client from the drop down menu Type a connection name, select a terminal emulation and model type (if required), and then click Next. Selecting the specific Emulation from the dropdown list will change the options available in both the Model dropdown list and may require you to select additional settings to correctly configure your TeemTalk connection.
Page 57 Creating Connections other setup (to the right) shows a MDI P12/P8 setup with fewer con- figuration options. The TeemTalk client supports an operating language choice of English, French, German and Spanish. Note: Click the International Settings button to specify the lan- guage type for the TeemTalk interface.
Page 58 Creating Connections Choosing a language option in the drop down will alter the User Interface to reflect the new language selected. Select the type of connection you are using to connect to the server, minicomputer, or mainframe. For a connection to an Ethernet network, select TCP/IP, and •...
Page 59 Creating Connections To change the default Telnet port number, 23, type another • 16-bit port number. To override the terminal name reported over Telnet, type a • name in the Telnet Name box. To avoid generating a Telnet echo when the connection starts, •...
Page 60 Creating Connections To set serial port settings and call options, click Configure and • set the Port Settings with the Port Settings tab and the Call Options with the Call Options tab. To set advanced dialing settings, click Dialing Properties and •...
Page 61 Creating Connections nication (COM) port 1 or 2, click Configure, select the serial port settings, and then click OK. Click Next to display the Advanced Options dialog box. To create an auto login connection, click Auto Login, select settings, and then click OK. Autologin connections automatically enter your username, pass-...
Page 62 Creating Connections To automate the login: a)first type the login prompt sent by the • host (for example, login:) in the Wait For box. Then b) type your username in the Respond With box, c) select an item from the drop-down menu (for example, C. Return), d) click Insert, and e) click Add to add it to the Definitions list.
Page 63 Creating Connections top dialog box. If you select the "Disable Elements" button in the Command Bar section of the window you can select options to Personalize Com- mand Bar Appearance. Creating a Neoware TeemTalk Terminal Emulation Connection...
Page 64 Creating Connections The GUI Overrides dialog box will also allow you to choose a Mouse Cursor Style in the drop down at the bottom of the window. When you have finished selecting your GUI Overrides, click on OK in the toolbar of the dialog box. Optionally, to add an auxiliary device to be used during your terminal emulation session, click Aux Port.
Page 65 Creating Connections Select the Auxiliary Port in the drop down menu. Choose configure to set Baud Rate, Parity, Flow Control, Data Bits and Stop Bits. Click OK in both the Configuration of the Auxiliary Port dia- log box and in the Aux Port Settings dialog box. The TE Client Connection Wizard - Advanced Options win- Creating a Neoware TeemTalk Terminal Emulation Connection...
Page 66 Creating Connections dow will return. Click Next. The Connection Wizard will provide Summary Session Infor- mation. Select Finish to complete your setup. A TeemTalk connection will be listed in your Neoware Connection Manager Creating a Neoware TeemTalk Terminal Emulation Connection...
Page 67: Creating A Vpn Connection
Creating Connections Creating a VPN Connection To Create a VPN Connection in your Neoware Connection Manager, Select Add from the buttons at the bottom of the screen. Creating a VPN Connection...
Page 68 Creating Connections In the New Connection drop down, select Microsoft VPN Cli- ent and then click OK. A Make New Connection box will open. Choose a name for the connection and select the connection type from the radio buttons at the bottom of the box. The system defaults to Virtual Private Network (PPTP), however you may choose Virtual Private Network (L2TP) or PPP over Ether- net (PPPoE) as a connection type.
Page 69 Creating Connections Enter the Host name or IP address. Click Finish. To set ICP/IP Settings Click on the ICP/IP Settings button in the Connection dialog A new Security Settings dialog box will open. Creating a VPN Connection...
Page 70 Creating Connections If you select TCP/IP Settings you can configure your IP address or select to use the server-assigned IP dress. This screen also allows you to configure software or IP header compressions. Creating a VPN Connection...
Page 71 Creating Connections The Name Servers tab, located on the TCP/IP Settings dialog box allows you to use the server-assigned addresses or to set your DNS, Alt DNS, WINS and Alt WINS addresses. Select OK on the tool bar at the top of the dialog box - this will return you to the Connection screen.
Page 72 Creating Connections Click OK in the toolbar at the top of the Security Settings dialog box. Click on Finish in the Connection dialog box. Creating a VPN Connection...
Page 73 Creating Connections The Neoware Connection Manager will list a named VPN connec- tion. If you choose a L2TP connection click next and follow the steps listed above for the PPTP options (steps 4 through 8 above). If you choose a PPPoE connection click Next. Creating a VPN Connection...
Page 74 Creating Connections In the Connection dialog box that appears, select a device from the drop down menu and choose a Service Name, or leave blank for any service. From the Connection dialog box, you can set your TCP/IP and Secu- rity Settings following the same steps above for PPTP or L2TP set- tings (Steps 5 through 8).
Page 75: Using Connections
Windows CE Thin Client Appliance User Manual Using Connections CHAPTER 5 This chapter describes how to use server connections on your Neoware thin client appliance. Starting a ICA or RDP connection Once a connection has been created, you can start that connection. At the Connection Manager, click the Connections tab.
Page 76: Single Button Connection Manager
Using Connections Double-click a connection name (or the following options). Or click a connection name, and then click Connect or press the Enter key. ↑ ↓ Or press to highlight a connection name, and then press Enter. To use the default connection, simply click Connect or press Enter.
Page 77: Switching Connections
Using Connections Click Startup. Select a startup option, and then click OK. Switching When more than one connection is active on your Neoware appli- connections ance, you can switch between connections by using these key com- binations: To cycle through the active connections, press •...
Page 78 Using Connections The RDP Control Panel Components of the RDP On-Screen Connection Control Bar Connection Name of Session Server Controls The Connection Control Bar appears only when you move the cursor to the middle of the top of the page. The control bar provides infor- mation regarding your connection location and allows you to mini- mize, disconnect or resize your window.
Page 79 Using Connections nations, or by double-clicking on the Connection Name in the Connection Manager display (see “Switching connections” on page 77). Disconnect. Clicking on the disconnect button causes a “Disconnect Windows session” confirmation dialog to dis- play. Clicking OK will disconnect the thin client appliance from the connection running on the server, but your programs will continue to run on the server.
Page 80: Editing And Deleting Connections
Using Connections Editing and Deleting Connections You can delete inactive connections or change their properties. To edit a connection, click the Connection Manager Config- ure tab, click the name of the connection to edit, and then click the Edit button. Or double-click a connection name in the Configure tab.
Page 81: Closing Connections
Using Connections Local Printing in an ICA Session Programs, running in ICA connections, can print to client printers, if the server has been configured to allow local printing. Ask your sys- tem administrator for assistance. Closing connections To disconnect a connection, click Disconnect in its Windows •...
Page 82: Using A Microsoft Vpn Connection
Using Connections Using the Command bar, you can change settings, print screens, and use the menu commands. Status bar The status bar lets you toggle between local and online mode, and pause or resume scrolling. The status bar also displays information about the emulation: typ- ically the emulation type, the line and column of the text cursor, the edit mode (overstrike or insert), and the printer status.
Page 83 Using Connections Every time you attempt to logon or connect through your VPN con- nection, the you will be required to enter your username, password and domain name. Enter your Username, Password and Domain name and click on OK in the tool bar of the dialog box. The Save Password check box has been automatically disabled for all VPN con- nections.
Page 84 Using Connections Once you have established your VPN connection the Neoware Con- nections Manager will show the VPN connection as "Active". Using a Microsoft VPN Connection...
Page 85: Chapter 6 Changing Appliance Properties
Windows CE Thin Client Appliance User Manual Changing Appliance CHAPTER 6 Properties This chapter describes how to set your Neoware appliance’s Appli- ance Properties. Changing Your Configurations Understanding appliance properties. Once your Neoware appliance is initially configured, its Setup settings, keyboard locale, and other appliance properties can be changed.
Page 86: The Control Panel
Changing Appliance Properties The Control Panel The Control Panel contains individual icons that allow you to con- figure your thin client appliance’s client software, security, audio, connection manager behavior, and installed peripherals. Quick-Reference to Control Panel Icons: “Certificates icon” on page 129 “RDP Printers icon”...
Page 87: The System Icon
Changing Appliance Properties The System icon To access the System Properties double click on the System icon in the list on the Control Panel. The General tab of the Appliance Properties dialog box lists infor- mation about your Neoware appliance hardware and software. The product ID number is unique to your Neoware appliance.
Page 88: Software And Appliance Inventory Tab
Changing Appliance Properties digits of the thin client appliance’s built-in network interface MAC address (and also the last six digits of the appliance’s serial number). This name is used by Citrix servers to identify the client device, and by Microsoft Windows 2000/2003 Servers with Terminal Services to define client-connected printers.
Page 89: The Network Inventory Tab
Changing Appliance Properties Microsoft RDP client release number, and Neoware TeemTalk CE release number. The Network The Network Inventory tab displays information about your Inventory tab Neoware appliance’s network settings. The Adapter lists the adapter specific to this Neoware appliance. If you were using a wireless adapter, that box would list the specific wireless adapter you were using - for example - Cisco wireless (PCI/ CISCO1) or USB wireless (EU3USB1).
Page 90 Changing Appliance Properties Pinging the Server. The built-in Ping Utility provides a mechanism to check that net- work settings are correct, and that the network connection is work- ing. Click the Ping Utility button to access the utility’s dialog. Enter the destination IP address, then click OK.
Page 91 Changing Appliance Properties Properties button. By selecting the Properties button on the Network Inventory tab of the System Properties icon, you can change your Adapter Settings. (For greater detail on PCI connections, see Changing Appliance Properties - Network and Dial-up Connections). Click on the Properties button.
Page 92: Copyrights And End User License Agreement Tabs
Changing Appliance Properties A dialog box listing the Adapter (type) Settings will open allowing you to obtain or specify an IP address, enable DNS or WNS servers and set your network speed. (Again in the example above, the dialog box lists the settings for the PCI\FET5CEB1 adapter.
Page 93: Inventory Icon
Changing Appliance Properties Inventory icon Select and double click on the Inventory icon. The dialog box that opens allows you to access information related to your Software and Appliance Inventory including the specific software version that is running on your thin client device. The Network Inventory tab displays information about your Neoware appliance’s network settings (see “The Network Inventory tab”...
Page 94 Changing Appliance Properties The Diagnostic Log tab allows you to track the activity of you thin client device. (see “Diagnostic Log icon” on page 131.) Display icon Display icon...
Page 95: Desktop Tab
Changing Appliance Properties You can change the desktop area and other desktop settings with a series of Display Properties tabs by double clicking on the Display icon in the Control Panel... Desktop tab The Desktop tab allows you to change your desktop appearance in the Display Properties dialog box to other preconfigured images or allows you to Browse to find and select an image.
Page 96: Settings Tab
Changing Appliance Properties The screen saver tab allows you to enable the screen saver by check- ing the "Enable Screen Saver" box and then setting the conditions under which the screen saver will be employed - Select the amount of idle time before the screen saver starts, and whether the screen saver should turn the monitor off or leave the screen blank.
Page 97: Network And Dialup Connections Icon
Changing Appliance Properties popup dialog box. This will reset the graphics and a test pat- tern will appear on your monitor. Once the test is complete, a final popup dialog box will ask if you saw the image properly. Choose Yes, if the pattern appeared normal. If you did not see the pattern and you select No, a popup dia- log box will inform you that the screen was not visible due to limitations of your video card or monitor.
Page 98: Ip Address Tab
Changing Appliance Properties In the screen that opens, select the Dialup or Network named icon - in the example below the icon is identified as PCI- FET5CEB1 - double click on the icon to access Network Set- tings. IP Address tab Obtaining an IP Address.
Page 99: Name Servers Tab
Changing Appliance Properties Name Servers tab To enter DNS or WINS settings, click the Advanced Network but- ton. This setting is only available if you choose to enable DNS or WINS settings and specify an IP address. To manually specify your network speed, click the Network Speed button.
Page 100: Volume And Sounds Icon
Changing Appliance Properties Volume and Sounds icon Volume tab Use the volume control slider to set the appli- ance’s master audio level. This master level is used for both the internal and external speaker volume and applies to sounds provided through ICA and RDP protocols as well as sounds generated by local thin client appliance events...
Page 101: Date / Time Icon
Changing Appliance Properties Date / Time icon Appliance date, time, and time zone can be set by double-click- ing the Date / Time icon in the Control Panel view. These settings are used by Citrix MetaFrame XP Presenta- tion Server and the ICA client. If the server has been set to enable Per-User Time Zone Sup- port.
Page 102: Internet Options Icon
Changing Appliance Properties Internet Options icon When your Neoware thin client appliance software includes a Web browser, an Internet Options icon appears in the Control Panel view. If the Enable Web Connection checkbox is selected on the General tab, then you can specify the properties for the embedded browser. General tab Start Page - The •...
Page 103: Connection Tab
Changing Appliance Properties Connection tab The Connection tab allows you to config- ure how the thin cli- ent appliance connects to the Inter- net for the Web browser. Network -- If you access the Internet through a proxy server, • click the checkbox and enter the proxy server’s address and port.
Page 104 Changing Appliance Properties By selecting the Internet (globe) icon and clicking on Settings, you can select your ActiveX controls, Scripting controls and some Mis- cellaneous items such as Content Controls, Meta Refresh, Sub- frames, Non-encrypted Form Data, etc. By selecting the Local intranet icon, you can access settings related to all the web sites that are on your organization’s intranet.
Page 105: Advanced Tab
Changing Appliance Properties The Trusted Sites icon and the Restricted Sites icon allows you to add or remove trusted or restricted sites and to set controls on these sites. Advanced tab The Advanced tab allows you to enable or disable such options as: accessi- bility, browsing, mul- timedia, and security...
Page 106: Pop-Ups Tab
Changing Appliance Properties Pop-ups tab The Pop-ups tab allows you to Block pop-ups Clicking on Advanced will allow you to block pop-ups in certain events and the clicking on Exceptions will allow you to add or remove specific web sites from which to restrict pop-ups. RDP Printers icon The Control Panel Printers icon provides access to the RDP local printer configuration tool.
Page 107 Changing Appliance Properties click on the Printers icon, or highlight Printers and then click Open. The Printers dialog will open. If you have not yet added an RDP printer, only the Add Printer icon will appear in the Printer tab. Double-click on Add Printer or highlight the icon...
Page 108 Changing Appliance Properties among hundreds of predefined printer models to use with RDP. Manufacturers - Select the manufacturer of the RDP printer • connected to your windows-based appliance. Printers - Select the model of the RDP printer you have con- •...
Page 109: Changing Printer Properties
Changing Appliance Properties Name Your Printer. If you selected from the pre-defined list of RDP printers, a default Printer Name will appear. Only change this name if instructed to do so by your System Administrator. Set default printer. If only a single RDP printer is defined, it will automatically be configured as the default printer.
Page 110: Regional Settings Icon
Changing Appliance Properties clicking on the printer icon and choosing Properties from the context menu. Right-click on the printer icon, or high- light the icon and click Properties. Printer Proper- ties dialog The RDP Printer Properties dialog allows you to change any config- uration item for an already-defined...
Page 111: The User Interface Tab
Changing Appliance Properties from the drop-down list. Click OK then Next to proceed to the next wiz- ard screen Customize Button. Click on Customize to set numbering, cur- rency, time and date options and settings. Once you have made the appropriate changes click on OK in the tool bar of the dialog box.
Page 112: Regional Settings Tab
Changing Appliance Properties Connection Manager, or to select to not use the Connection Man- ager. Regional Settings The User Interface Language tab defaults to English. The Regional Settings tab allows you to change your locale lan- guage. When you select the Customize button you can select the options available for Numbers, Currency, Time and Date settings.
Page 113: Wireless Lan Settings Icon
Changing Appliance Properties The Input Language tab allows you the set the Default Input Lan- guage. In the Installed Input Languages, select the input language you plan to use by checking the appropriate box. This will enable the drop down menu above with the selected language(s) Wireless LAN Settings icon The Wireless LAN icon allows you to setup and configure Neoware’s USB Wireless Adaptor.
Page 114: Thinprint® Icon
Changing Appliance Properties ® ThinPrint icon Neoware’s thin client appliances include a local client that supports Thin- ® Print servers. The Thin- Print client is enabled by default. To make configu- ration changes to the Thin- Print client, double-click the ThinPrint icon, or highlight the icon and go to File | Open.
Page 115: Lpd Print Icon
Changing Appliance Properties In the TCP Print dialog select the port where your printer is attached. You can modify the port number if the default setting is not appropriate. LPD Print icon Double-click the LPD Print icon, or highlight the icon and select Open from the File menu.
Page 116 Changing Appliance Properties or disable the pass-through of potentially bandwidth-consuming behaviors. Local Resources tab It is important to note that the some of the configura- tion items in this dialog are RDP 5.1 features, and will not work with either Win- Click to select dows NT 4.0 Terminal from Proxy...
Page 117: Global Ica Settings Icon
Changing Appliance Properties Global ICA Settings icon You can change settings such as hotkeys and server location for all your ICA connections using the Global ICA Settings dialog. Hotkeys tab In the Hotkeys tab, you can use the drop-down boxes to customize hotkeys for your ICA connections.
Page 118 Changing Appliance Properties number of simultaneous Windows colors for the connection. For PPP connections, 16 colors may provide better performance. PNAgent allows you to set the thin client appliance to display only the published desktops provided from an NFuse or Web Interface server.
Page 119: Server Location Tab
Changing Appliance Properties Server Location tab When you define ICA connections, the ICA Client Setup Wizard uses a broadcast to If you want to delete all locate a server configured as an ICA Mas- the selected ICA servers ter Browser server. Since network broad- and groups, click casts are not routinely transmitted through Default List.
Page 120: Firewall Settings Tab
Changing Appliance Properties If you select SSL/TLS+HTTPS as the network protocol, the cli- • ent uses the HTTPS protocol to search for a list of MetaFrame XP Presentation Servers. The client communicates with the MetaFrame XP Presentation Server using ICA with SSL/TLS. SSL/TLS+HTTPS provides strong encryption of ICA traffic and MetaFrame XP Presentation Server authentication.
Page 121: Connection Manager Icon
Changing Appliance Properties Connection Manager icon To configure Connection Manager behavior, double-click on the Connection Manager icon, or highlight the icon and select Open from the File menu. Connection Manager icon...
Page 122: Connections Tab
Changing Appliance Properties Connections tab Allow connections to be created or modified -- When checked, • this feature prevents appliance users from adding, changing, or deleting connections defined through the Connection Manager. Check this box to allow access to the Configure tab in Connec- tion Manager.
Page 123: Security Icon
Changing Appliance Properties Connect button starts the connection defined as the Default Con- nection in the Connection Manager. (See “Connection Startup” on page 41.) Select this check- box to enable the simplified connec- tion manager ezConnect Enable F5 toggle key - Select this •...
Page 124: Ezanywhere Icon
Changing Appliance Properties Behavior tab There are two behaviors of the CE appliance once a password has been set: Prompt for password before viewing • Neoware Appliance Properties -- When this radio button is selected, the user is prompted for the correct password prior to accessing any Appliance Properties dialog.
Page 125 Changing Appliance Properties ezAnywhere dialog. By default, only ezRemote Manager-initiated ezAnywhere sessions are accepted by the thin client appliance (requiring the appropriate password if an appliance password has been set). Unless the default configuration is changed, the appliance user is queried for permission before the connection is made. How- ever, if the appliance user does not respond to the query within a timeout period, the connection will automatically continue.
Page 126: Mouse Settings Icon
Changing Appliance Properties Mouse Settings icon Use the Mouse Settings dialog to adjust the mouse speed, and to select left-handed or right- handed button assignments. By default, Neoware thin client appliances are configured for right-hand mouse button assignments: The left button is used for select and drag, while the right button is used for context menus.
Page 127: Keyboard Settings Icon
Changing Appliance Properties Keyboard Settings icon Use the Keyboard Settings dialog to set the language of the keyboard attached to the thin client appliance, as well as keyboard responsiveness and Num-lock startup behavior: Locale tab Locale: The keyboard language setting •...
Page 128: Touch Screen Icon
Changing Appliance Properties Touch Screen icon The Touch Screen icon launches the Touch Screen configuration dialog. Using this dia- log, you can enable/disable and calibrate an ELO touch screen that is connected to the thin client appliance. Port Setting: Choose between NONE, •...
Page 129: Certificates Icon
Changing Appliance Properties Certificates icon The Certificates icon provides the option for you to review and remove certificates. Select a Certificate from the list. Click on View Certificates icon...
Page 130 Changing Appliance Properties Click on OK on the tool bar of the dialog box when you have finished reviewing the certificate. Note: If you remove a Certificate by selecting it in the Certificate list and clicking Remove, you will not have a popup warning that will allow you cancel this action.
Page 131: Diagnostic Log Icon
Changing Appliance Properties Diagnostic Log icon The Diagnostic Log icon allows you to track the activity of you thin client device. This will track a chronological history of the activity of the device between reboots. Diagnostic Log icon...
Page 132 Changing Appliance Properties Diagnostic Log icon...
Page 133: Appendix 1
Windows CE Thin Client Appliance User Manual Configuring an Internal Appendix 1 Wireless Ethernet Card This appendix describes how to configure a wireless Ethernet card (CISCO Aironet 340/350) installed in a thin client appliance. Enabling the USB Controller in the appliance BIOS If you are using a Neoware thin client device that was shipped prior to July 1, 2001, then you will need to enable the USB controller in the BIOS in order to install and use the Cisco Aironet 340/350...
Page 134: Only Wireless Ethernet
Configuring an Internal Wireless Ethernet Card Power the Thin Client back on. The User Interface selection dialog box will appear. You can leave the selection to Thin Client User Interface or select any Windows CE desktop setting. Choose an interface setting and click OK in the tool bar of the dialog box.
Page 135: Supported Eon Models
Configuring an Internal Wireless Ethernet Card Supported Eon Neoware thin client appliances are the only Windows CE-based Models models that currently support an internal wireless Ethernet card. However, all Neoware thin client appliances can work with external wireless Ethernet hubs that are available from multiple sources. Supported wireless Cisco Aironet 340 and 350 series PCI wireless Ethernet adapter.
Page 136: Wired Equivalent Privacy (Wep)
Configuring an Internal Wireless Ethernet Card Wired Equivalent Click on WEP from the Properties Privacy (WEP) list to configure WEP keys. This utility enables you to set up encryp- tion keys, called WEP keys, for your cli- ent adapter. WEP is an optional IEEE 802.11 feature that provides your client adapter (and other devices on your wire- less network) with data confidentiality equivalent to that of a wired...
Page 137: Survey
Configuring an Internal Wireless Ethernet Card Statistics are accu- mulated from the time the Eon Pre- ferred is turned on. Survey The Survey dialog box enables you view the Signal Strength, Signal Quality, Overall Link Quality of your wireless con- nection.
Page 138 Configuring an Internal Wireless Ethernet Card When you double click on the specific connection, you will access the Settings dialog box (the box will list the Wireless Card type in front of Settings - in the example below, the wireless card listed is a PCI\RTL81391 card).
Page 139 Configuring an Internal Wireless Ethernet Card Enter the DNS and WINS addresses. You can also select the Network Speed in the Network Speed tab of the Settings dialog box Network and Dialup Connections icon...
Page 140 Configuring an Internal Wireless Ethernet Card Systems icon You can determine the IP Address, Subnet Mask, Default Gateway and MAC Address of your wireless connection by double clicking on the Systems icon in the Control Panel. Systems icon...
Page 141: Appendix 2
Windows CE Thin Client Appliance User Manual Using LPR/LPD Appendix 2 Printing This appendix describes how to configure your Neoware thin client appliance for network printing with Windows and UNIX servers. Network printing using LPR/LPD LPR (which stands for "Line Printer Remote" although you can use it with most kinds of printer) is a printing protocol that is part of the TCP/IP protocol suite.
Page 142: Configuring The Appliance For Lpr/Lpd Printing
Using LPR/LPD Printing Configuring the appliance for LPR/LPD printing Power off the thin client appliance. Connect the printer that is to be networked to a parallel or serial port. Power on the thin client appliance. When the Neoware Connection Manager appears, press F2 to access the Control Panel.
Page 143: Windows 2000/2003 Lpr/Lpd Printing To The Appliance
Using LPR/LPD Printing Windows 2000/2003 LPR/LPD printing to the appliance On the Windows 2000/2003 server, log in as administrator. Open the Printers dialog. Select Add Printer. Click Next, select Local Printer, making sure that the checkbox is NOT checked for Automatically Detect and Install my Plug and Play Printer.
Page 144: Linux/Unix Lpr/Lpd Printing To The Appliance
Using LPR/LPD Printing Select LPR Port. Click New Port. A dialog will appear. On the top line (Name or address of server providing lpd), enter the IP address of the thin client appliance. In the bottom line (Name of printer on that machine), enter the Queue Name of the port where you attached the printer.
Page 145: Frequently Observed Issues
Using LPR/LPD Printing hp5si:\ :sd=/var/spool/lpd/hp5si:\ :mx#0:\ :sh:\ :rm=10.10.100.13:\ :rp=LPT1: Save the file. To print from the command line, enter the command: lpr -P <printer name> <name of file to print> Further driver configuration on Linux is left to the customer. Frequently observed issues Don’t use When you enter the Queue Name, be sure not to add a colon (:) or...
Page 146 Using LPR/LPD Printing Frequently observed issues...
Page 147: Index
Windows CE Thin Client Appliance User Manual Index Numerics initial configuration 10BaseT Ethernet Inventory tab 128-bit (RC5) encryption printers manufacturers model Add Printer, RDP printers Network Print Utilities Add, Edit, Delete or Startup your connections TCP Print Settings adding a connection resetting Adding a New Connection appliance properties...
Page 148 Index Automatically restart disconnected sessions Configure tab 34, 76 Autostart connections Connections tab autostart connections displaying deselecting editing and deleting connections selecting starting connections 75, 81 Auxilliary devices connection properties Terminal Emulation connections changing resetting setting bar code scanners 18, 19 Neoware Terminal Emulation BIOS connections...
Page 149 Index switching between displaying Control Panel default connection CTRL + 2 DNS (Domain Name Service) CTRL + 3 Appliance Properties CTRL + 4 Download updated manuals CTRL + 5 CTRL + 6 echo, suppressing CTRL + 7 edit mode, overstrike or insert (terminal CTRL + 8 or 9 emulations) CTRL + ALT + END...
Page 150 Index IBM 3151 emulation IBM 3270 emulation left-handed IBM 5250 emulation Line Printer Remote ICA (Independent Computing Architecture) Locking down the appliance address remapping logging off audio settings login Information 47, 48 color depth PPP/RAS connections creating a connection logon information cutting and pasting between connections ICA connections data compression...
Page 151 Index Neoware Terminal Emulation PPP (Point to Point Protocol) creating a connection creating a connection Neoware Terminal Emulations PPP (Point to Point Protocol)/ RAS (Remote Advanced button (Host Information dialog Access Server) box) connection autostart Automatic Login Login Information Auxilliary devices modem connection type device properties...
Page 152 Index published applications (ICA) Serial port PWR connector location serial ports configuring Queue Name 141, 142, 143 terminal emulations 60, 62 server groups server location (ICA) RAM (random-access memory), installed Server operating systems supported amount RAS (Remote Access Server) Set up with the Windows CE Desktop RC5 encryption Setup wizard RDP (Remote Desktop Protocol)
Page 153 Index command bar VT PCTerm terminal emulation dial-in connections edit mode Wait For setting printer status Web (Appliance Properties) printing Search Page scrolling wide-area networks (WANs) soft buttons data compression status bar Windows CE Desktop - Advanced Connections The System icon Manager 26, 27 ThinPrint...
Page 154 Index...

This manual is also suitable for:

Neoware e370 - thin clientNeoware e90 - thin clientNeoware c50 - thin clientNeoware e370 - thin client Neoware e90 - thin client Neoware c50 - thin client

Neoware e140 - Thin Client User Manual

Table of Contents

CHAPTER 1 Introduction

CHAPTER 2 Setting up Your Neoware Thin Client Appliance

CHAPTER 3 Configuring Your Neoware Appliance

CHAPTER 4 Creating Connections

CHAPTER 5 Using Connections

CHAPTER 6 Changing Appliance Properties

Appendix 1

Appendix 2

Printer Name" Really Means Queue Name

Index

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Summary of Contents for Neoware Neoware e140 - Thin Client

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Table of Contents