Neoware c50 - Thin Client User Manual
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Neoware c50 - Thin Client User Manual

Thin clients with microsoft windows xp embedded operating system
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  • Page 1 User Manual for Neoware Thin Clients with Microsoft ® Windows ® XP Embedded Operating System Release 1.4...
  • Page 2 © 2006 by Neoware, Inc. 3200 Horizon Drive, King of Prussia, PA 19406 USA Tel.: +1-610-277-8300 Fax: +1-610-771-4200 Email: info@neoware.com Web: http://www.neoware.com This manual is copyrighted by Neoware, Inc. All rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent, in writing, from Neoware, Inc.

  • Page 3: Fcc Regulatory & Safety Information

    FCC Regulatory & Safety Information FCC regulatory and safety information can be found in the Quick-Start Guide that came with your thin client, and on the Support section of the Neoware website which can be found at: http://www.neoware.com/support.html CANADA ICES/NMB-003 Class/Classe (B) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 4: Lead-Content Warning

    · NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT.

  • Page 5: Safety Instructions

    Safety Instructions Please read these safety instruction carefully and keep this user’s manual for later refer- ence. 1. Before removing the outer case from the thin client, always disconnect the AC power cord to prevent the possibility of dangerous electrical shock. 2.
  • Page 6 Safety Instructions...

  • Page 7: Table Of Contents

    Neoware Image Manager User Manual Table of Contents FCC Regulatory & Safety Information iii CANADA ICES/NMB-003 Class/Classe (B) iii Neoware Hardware Warranty iii Microsoft End User License Agreement (“EULA”) iii Lead-Content Warning iv Safety Instructions v Table of Contents vii Introduction 1 Overview 1 Purpose &...

  • Page 8: Table Of Contents

    Table of Contents Back Panel Connectors 6 Connecting the Cables 7 Connecting Parallel & Serial Peripheral Devices 7 Shutting Down Your Thin Client 8 Arranging Your Work Area 8 Logging On 9 CHAPTER 2 Preconfigured Logon Accounts 9 Neoware Default Logon Accounts 9 Logging On Using Default Logon Accounts 9 Automatic Logon 10 Enabling Auto Logon 10...
  • Page 9 Table of Contents Temporary RAM Drive 23 Mapping Network Drives 25 Roaming Profiles 25 Task Manager 25 USB Device Support 26 Remote Management & Configuration 26 ezRemote Manager 26 Downloading ezRemote Manager 27 Neoware Language Pack Installer 27 Installing or Deleting Language Packs 28 The Enhanced Write Filter 31 CHAPTER 5 Enhanced Write Filter Operations 31...
  • Page 10 Table of Contents ezUpdate for XPe 53 CHAPTER 7 ezUpdate Control Panel 53 FTP Server Setup 56 Obtaining the Windows XPe ezUpdate FTP Server Package 56 Installing the ezUpdate FTP Server Package 56 ezUpdate FTP Server Package Contents 56 Adding Additional Profiles 57 ezUpdate Process Flow Notes 58 Index 61...

  • Page 11: Introduction

    Windows XPe Thin Client User Manual Introduction This introduction describes the purpose and structure of this manual, as well as other sources of information. Overview Purpose & Intended This manual explains how to use Neoware thin clients that are ® Readers powered by Neoware software, incorporating the Microsoft ®...

  • Page 12: What Is A Neoware Xpe Thin Client

    Introduction What is a Neoware The Neoware XPe thin client harnesses the power of Microsoft’s XPe Thin Client? Windows XP Embedded in an intelligent, customizable, and easily manageable computing device without hard drive, fan, or other mov- ing parts for completely silent, long-lasting operation. Neoware’s XPe thin clients run Microsoft's industry-standard XPe operating system.

  • Page 13: Getting More Information

    Introduction allow you to connect printers, modems, bar code scanners, and other peripheral devices to your thin client. Neoware thin clients aren’t difficult to use. If you know how to use a personal computer, or even if you don’t, you can use a Neoware thin client.
  • Page 14 Introduction Getting More Information...

  • Page 15: Setting Up Your Neoware Thin Client

    Windows XPe Thin Client User Manual Setting Up Your CHAPTER 1 Neoware Thin Client This chapter describes how to set up your thin client. Unpacking Your Neoware Thin Client Packaging Contents Your Neoware-powered thin client typically is shipped in cartons containing the items listed below.

  • Page 16: Chapter 1 Setting Up Your Neoware Thin Client

    Setting Up Your Neoware Thin Client Connecting the Components Back Panel The following is an explanation of the different connections that can Connectors be found on Neoware thin clients. (Not all hardware platforms have the same number or type of back panel connectors. This listing is provided for general information about potential uses of these con- nectors.) MOUSE is a PS/2-type mouse port (green-colored...

  • Page 17: Connecting The Cables

    Setting Up Your Neoware Thin Client The power supply connects through the supplied power cable. It • automatically detects and accepts either 120 VAC or 240 VAC line voltage. Connecting the Power must not be applied until all connections have been made. Cables Power cables should be connected last.

  • Page 18: Shutting Down Your Thin Client

    Setting Up Your Neoware Thin Client If you have an external modem, bar code scanner, or other serial device, connect its cable to a serial port (COM 1 or COM 2). Which serial port devices will work with your thin client depends on the software version loaded in the device.

  • Page 19: Logging On

    Windows XPe Thin Client User Manual Logging On CHAPTER 2 This chapter describes how to initially log on to your Neoware XPe thin client, and how to set up user accounts. Preconfigured Logon Accounts Neoware Default Neoware ships XPe thin clients with two preconfigured logon Logon Accounts accounts: Administrator and User.

  • Page 20: Automatic Logon

    Logging On In the Log On dialog, enter a user name and password to logon to your thin client. Note: The preconfigured logon account user names and passwords are case sensitive. In addition, network administrators should imme- diately change the password for the default Administrator account as a security precaution.

  • Page 21: Disabling Auto Logon

    Logging On When the Autologon Configuration dialog opens, specify the logon account to be used by entering the Login Name, Pass- word, and Domain (if applicable). Click the Enable button. Disabling Auto Logon to the thin client as Administrator. Logon Click the Start button.

  • Page 22: Domain Logon

    Logging On Note: If you have Auto Logon configured to log in as a user account without administrator privileges, you may need to hold down the Shift key during the bootup cycle to force the appearance of the logon screen. Domain Logon Enabling domain logon allows the user to logon to their XPe thin client using their network credentials.
  • Page 23 Logging On In the System Properties dialog, click the Computer Name tab. Click the Change button. Enter the information in the Computer Name Changes dialog box. Also, when the domain membership changes, you can change the primary Domain Name System (DNS) suffix by clicking More.
  • Page 24 Logging On When the Domain Welcome dialog appears, click OK. Click Yes when asked to reboot your thin client. NOTE: If you configure Domain logon and use roaming profiles, you need to ensure that the local copy of the profile is not written to the Flash disk.

  • Page 25: Applications

    Windows XPe Thin Client User Manual Applications CHAPTER 3 This chapter introduces the software applications that are pre- installed and configured on your Neoware XPe thin client. Overview Pre-installed Neoware ships Windows XPe thin clients with a host of software Applications &...

  • Page 26: Citrix Program Neighborhood

    Applications The following snap-ins are available: Adobe Acrobat Reader v7 (English, French or German) Media Player v10 ThinPrint v5.5 Sun J2SE Runtime Environment 5.0 Linksys Wireless Adaptor WMP54G Support Allied Telesys AT-2700FTX Fiber Adaptor Support User Interface in English, French, German, Spanish or Japanese East Asian Language Support Locales: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Russian, Thai and Turkish...

  • Page 27: Microsoft Remote Desktop Connection

    Applications Microsoft Remote Desktop Connection Microsoft’s Remote Desktop Connection software enables you to access applications or data stored on a remote computer over a net- work connection using Microsoft’s Remote Desktop Protocol (RDP). Neoware’s XPe thin clients contain version 5.2 of the Microsoft RDP client.

  • Page 28: Microsoft Internet Explorer 6.0

    Applications Microsoft Internet Explorer 6.0 Microsoft Windows XPe includes Internet Explorer Web browser, version 6.0. By default, this program is available to be used by both the Administrator and the User accounts. Administrator has full, unrestricted access to IE 6.0 menus and functionality. User has restricted access to IE 6.0, without access to File menu functions, and restricted access to configurations.

  • Page 29: Setting Up Teemtalk Xpe Connections

    Applications HZ 1500 • IBM 3151 • IBM 3270 • IBM 5250 • MDI P12/P8 • MDI Prism-9 • SCO Console • Stratus V102 • Siemens 97801 • TA 6530 • TVI 910, 920, 925, 950, 955 • Unisys T27 •...

  • Page 30: Sun Java

    Applications The TE Client Connection Wizard allows the Administrator to cre- ate shortcuts to networked computers. The resulting desktop icon can be copied to Start menus for users. As User: Either click on the Neoware TeemTalk icon on the Start menu, or click on icons for pre-configured connections created by your Administrator (such as the highlighted menu item in the fol- lowing illustration).

  • Page 31: Adobe® Acrobat® Reader Plug-In

    Applications ® ® Adobe Acrobat Reader Plug-In Adobe® Acrobat® Reader™ software lets you view and print Adobe Portable Document Format (PDF) files, as well as fill in and submit Adobe PDF forms online. Macromedia Flash™ Plug-In The Macromedia Flash Plug-In allows users to seamlessly view and interact with vector-based animated content created with Macrome- dia Flash software.
  • Page 32 Applications Microsoft Windows Media Player...

  • Page 33: Technical Notes

    Windows XPe Thin Client User Manual Technical Notes CHAPTER 4 This chapter provides information about the configuration of Neoware Windows XPe thin clients. File Storage Configuration Flash Disk Neoware Windows XPe thin clients contain a Flash memory-based file system where the operating system and local application files are stored.
  • Page 34 Technical Notes atile and will be erased when the thin client is shut down or reboo- ted. Therefore, any files that you want to keep and use again should not be stored on drive Z:. Drive Z: is a good location for storing session-specific files that should not be permanently stored in the Flash disk.

  • Page 35: Mapping Network Drives

    Technical Notes Mapping Network Drives To map network drives, it is necessary to be logged in using the Administrator account or any account with administrator privileges. Drive mappings will stay on the thin client if they are defined as per- sistent.

  • Page 36: Usb Device Support

    Technical Notes USB Device Support Neoware’s version of Microsoft Windows XP Embedded includes USB support for a number of common external devices such as key- boards, mice, and printers, as well as external drives (Zip, CD-ROM, Floppy, and SuperDisk). Following is a list of devices tested and known to work with Neoware XPe thin clients, as an example: Logitech USB wheel mouse •...

  • Page 37: Downloading Ezremote Manager

    Technical Notes Copy and save as a configuration file, or "clone" the system soft- • ware and its entire configuration including server connections, security settings, and installed software from one thin client to other thin clients. View the progress of your updates as they occur, and schedule •...

  • Page 38: Installing Or Deleting Language Packs

    Technical Notes Be advised that when changing the default language, the best prac- tice is to use the Neoware Language Pack Installer to effect the change. By using this control panel applet, the Administrator, User, and any other accounts will change the user interface to the selected language.
  • Page 39 Technical Notes Select the language to install or delete from the list, then click on Action and select Install or Delete from the drop-down menu. If deleting, the language pack directory will be completely removed from the Flash, returning that disk space for other applications to use.
  • Page 40 Technical Notes Neoware Language Pack Installer...

  • Page 41: The Enhanced Write Filter

    Windows XPe Thin Client User Manual The Enhanced Write CHAPTER 5 Filter This chapter describes how to use the Enhanced Write Filter secu- rity features to protect your Neoware XPe thin client. Enhanced Write Filter Operations Overview Microsoft's Enhanced Write Filter is a file system utility that can be set to take all disk write activity that would normally go to the C: drive (a Flash disk in Neoware thin clients) and redirect them to a RAM cache, instead.

  • Page 42: Accessing Enhanced Write Filter

    The Enhanced Write Filter Accessing Enhanced The Control Panel | Enhanced Write Filter applet controls the Write Filter behaviour of the Enhanced Write Filter. By default, this applet is available only to the Administrator account. Enhanced Write The Enhanced Write Filter contains an indication of the current sta- Filter Options tus of the utility.
  • Page 43 The Enhanced Write Filter memory. The thin client will reboot. The enhanced write filter will continue to function after the reboot, since it was not turned off. Commit changes to disk and disable Write filter This radio button is inactive if Enhanced Write Filter is currently disabled.
  • Page 44 The Enhanced Write Filter Enhanced Write Filter Operations...

  • Page 45: Using Neoware Firewall

    Windows XPe Thin Client User Manual Using Neoware CHAPTER 6 Firewall This chapter describes how to configure Neoware Firewall to provide the level of protection required for your thin client. Introduction What is Neoware Neoware Firewall is a utility to assist in the configuration of IP Firewall? security policies to protect your thin client by establishing a local firewall.

  • Page 46: Chapter 6 Using Neoware Firewall

    Using Neoware Firewall Configuring Neoware Firewall Introduction Neoware Firewall is disabled by default. If you are using ezUpdate and have configured your FTP server to use passive data connec- tions, you will need to configure Neoware Firewall for passive FTP before enabling it.

  • Page 47: Currently Defined Firewall Filters

    Using Neoware Firewall Currently Defined Firewall Filters The main dialog of the Neoware Firewall configuration utility shows a list of all the currently defined firewall filters, together with some descriptive information. Neoware Firewall provides a default set of predefined firewall filters so that you can use the firewall immediately.

  • Page 48: Changing The Filter Assignment

    Using Neoware Firewall Assign A check box indicating the status of the filter (assigned or unassigned). Filter Name The name of the firewall filter. Action Indicates whether the filter Blocks or Permits data flow. Description Provides a description of what the filter does. Changing the Filter To change the assignment of a filter: Assignment...

  • Page 49: Removing A Filter

    Using Neoware Firewall Removing a Filter To remove a filter: Select the filter to remove by clicking on the filter line in the list of defined filters. Click the Remove button. Click the Save button to make the change take effect. Adding a New To add a new firewall filter, click the Add button to display the Add Filter...

  • Page 50: Defining Filter Rules

    Using Neoware Firewall Defining Filter Rules You must define the Rules used by the filter. Rules include proto- cols, ports, and source/destination addresses. Important: Rules are applied from most specific to least specific. For example, a rule to "permit TCP port 21" would be applied over a rule to "block all TCP packets".

  • Page 51: Saving & Applying The Firewall Configuration

    Using Neoware Firewall After adding a rule, click OK to save the current settings to that rule. Saving & Applying When you have finished making changes to the firewall configura- the Firewall tion, click the Save button in the main Neoware Firewall Configu- Configuration ration Utility dialog to save the settings and make the new security policy take effect.

  • Page 52: Exporting The Firewall Configuration File

    Using Neoware Firewall Exporting the Firewall Configuration File Once you have defined and saved your security policy configuration, you may also want to apply the same configuration to other thin cli- ents. This can be achieved very easily and quickly. To export your current firewall configuration, simply click the Export button in the main Neoware Firewall Configuration Util- ity dialog.

  • Page 53: Exporting Displayed Data

    Using Neoware Firewall Clicking Save will create an executable batch file which you can send to other thin clients, either manually or by using Neoware’s ezRemote Manager. Exporting The Neoware Firewall Configuration Utility saves the display data Displayed Data and export configuration separately. If you want to copy the display data to other thin clients as well as the export file, you need to do the following: In the Neoware Firewall Configuration Utility dialog, click...

  • Page 54: Default Neoware Firewall Rules

    Using Neoware Firewall Default Neoware Firewall Rules This section describes all the standard filters provided with Neoware Firewall, and their default settings. Each filter description includes the rules and settings associated with them. All Inbound Traffic Assigned: No Action: Block Blocks all inbound traffic.
  • Page 55 Using Neoware Firewall Rule Name: DNS (TCP) Allows connections to DNS servers via TCP. TCP protocol, any source port, destination port 53, source address my IP address, desti- nation address any IP address, mirrored. Rule Name: DNS (UDP) Allows connections to DNS servers via UDP. UDP protocol, any source port, destination port 53, source address my IP address, desti- nation address any IP address, mirrored.
  • Page 56 Using Neoware Firewall Rule Name: IP Print (0) Allows printing via IP Print servers. TCP protocol, any source port, destination port 9100, source address my IP address, destination address any IP address, mirrored. Rule Name: IP Print (1) Allows printing via multiport IP Print servers. TCP protocol, any source port, destination port 9101, source address my IP address, destination address any IP address, mirrored.
  • Page 57 Using Neoware Firewall Rule Name: Telnet Allows Telnet connections to hosts. TCP protocol, any source port, destination port 23, source address my IP address, destination address any IP address, mirrored. Rule Name: ThinPrint Allows printing via ThinPrint. TCP protocol, source port 4000, any destination port, source address my IP address, destination address any IP address, mirrored.
  • Page 58 Using Neoware Firewall Rule Name: Epmap Outbound DCE Endpoint Resolution. TCP protocol, any source port, destina- tion port 135, source address my IP address, destination address any IP address, mirrored. Rule Name: Microsoft-ds Inbound Microsoft Directory Services. TCP protocol, any source port, desti- nation port 445, source address any IP address, destination address my IP address, mirrored.
  • Page 59 Using Neoware Firewall Rule Name: Netbios-ssn Outbound Netbios Session Service. TCP protocol, any source port, destination port 139, source address my IP address, destination address any IP address, mirrored. Grid Center Assigned: No Action: Permit Ports required by CCT Grid Center. Rule Name: 137 Grid Center.
  • Page 60 Using Neoware Firewall Rule Name: ICMP Outbound Allows Outbound ICMP traffic. ICMP protocol, any source port, any destination port, source address my IP address, destination address any IP address, not mirrored. Assigned: No Action: Permit Ports required by MMS. Rule Name: 40000 MMS Agent.
  • Page 61 Using Neoware Firewall Neoware Management Assigned: Yes Action: Permit Ports required by Neoware ezRemote Manager. Rule Name: ezRM Locate Allus units to be located with ezRemote Manager. UDP protocol, any source port, destination port 161, source address any IP address, destination address my IP address, mirrored.
  • Page 62 Using Neoware Firewall Default Neoware Firewall Rules...

  • Page 63: Ezupdate For Xpe

    Windows XPe Thin Client User Manual ezUpdate for XPe CHAPTER 7 This chapter describes Neoware’s ezUpdate automatic configura- tion and software update tool for Windows XPe thin clients. ezUpdate Settings in the Thin Client ezUpdate for XPe provides a mechanism for distributing full image and modular software updates, as well as standardized configura- tions from FTP servers (ezUpdate servers).
  • Page 64 ezUpdate for XPe Download Path A non-editable box displaying the path (fully-qualified path) that the thin client will use to find its ezUpdate image on the server. The download path is dynamically constructed from: The FTP Server Path (see description below) •...
  • Page 65 ezUpdate for XPe “0” will force an update. The XPe 1.3 factory images provided by Neoware have a version of “010300”. Checkbox: Enable automatic configuration and software updates The Enable automatic configuration and software updates (ezUp- date) checkbox toggles the Neoware ezUpdate service between Automatic and Disabled.

  • Page 66: Ftp Server Setup

    ezUpdate for XPe Save button The Save button commits the values in the applet to the registry. Cancel button The Cancel button discards changes to the applet and exits. FTP Server Setup Obtaining the The ezUpdate FTP server package can be downloaded from Windows XPe http://www.neoware.com/downloads/ ezUpdate FTP...

  • Page 67: Adding Additional Profiles

    ezUpdate for XPe snapins.txt This file contains the directory name of the snap-in(s) you wish to install. For example “Citrix ICA Client v9” (no quotes). This entry in the snapins.txt file would require the existence of “\neoware\xpe\shared\snapins\Citrix ICA Client v9” on your FTP server.

  • Page 68: Ezupdate Process Flow Notes

    ezUpdate for XPe files discussed above must be included in each new profile directory (103000, snapins.txt, image.dd). Snap-ins can be downloaded from http://www.neoware.com/down- loads, and installed in \neoware\xpe\shared\snapins. If developing your own snap-ins, it is crucial the Uninstall Dis- playName is set and matches the snap-in directory, or you may put your client(s) in an infinite snap-in install loop.
  • Page 69 ezUpdate for XPe When installing images on the ezUpdate server, make sure that • the filename is image.dd and it is placed in the appropriate size/profile directory. It is also critical to ensure the ezUpdate version string in the registry of image.dd matches the version filename in the same directory –...
  • Page 70 ezUpdate for XPe ezUpdate Process Flow Notes...

  • Page 71: Index

    Windows XPe Thin Client User Manual Index Numerics COM ports 10BaseT Ethernet configuration utility adding a filter connecting adding a filter cables Administrator account modems Adobe Acrobat Reader Plug-In monitor applications monitors Adobe Acrobat Reader Plug-In network cables available as snap-ins 15, 16 peripherals Citrix Program Neighborhood...
  • Page 72 Index ezRemote Manager User Manual monitor ezSecure connecting ezSnap Monitor port ezUpdate mouse devices Neoware Firewall configuration connecting PS/2 type filter adding Neoware Firewall firewall adding a filter Flash disk assigning a configuration batch file configuring ICA (Independent Computing Architecture) default filters provided protocol All Inbound Traffic...
  • Page 73 Index power cable snap-ins power jack spooled print jobs printing Sun Java connecting printers support parallel port serial port Task Manager protocols technical support TeemTalk PS/2 mouse temporary Internet cache PWR connector Temporary RAM Drive RAM Drive unpacking Remote Configuration USB Device Support Remote Management USB ports, locating...
  • Page 74 Index...

This manual is also suitable for:

Neoware e140 - thin clientNeoware e370 - thin clientNeoware e90 - thin clientNeoware m100 - mobile thin clientThin clients

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