Enable Support Mode Access; Support Mode Password - Neoware c50 - Thin Client User Manual

Tip
Don't forget the database
access passwords you
use to encrypt the asset
list database. Neither the
Administrator nor Sup-
port mode password
may be recovered from
the database file.
Enable Support
Mode Access
Click Enable
Support Mode
access if desired
Support Mode
password
An Administrator mode password, once entered in the Database
Access Control dialog, will be required thereafter in order to open
that database file. Although the Administrator password field may be
left empty (and an empty Administrator password field will open a
database file that has been saved with an empty password field),
Neoware recommends always applying a non-empty Administrator
password.
When the asset list database file is opened using the Administrator
mode password, the ezRemote Manager user has full access to all
ezRemote Manager functions.
When saving a file, Support Mode access may be enabled by check-
ing

Enable Support Mode access

an asset list database file, ezRemote Manager will use both Adminis-
trator and Support Mode passwords to encrypt the database file.
If Support Mode access is enabled, enter a Support Mode access
password. Do not use the same password that was used as the
Administrator password, or Support Mode will not be enabled.
Database Access Modes
. Once Support Mode is enabled for
Two database access passwords
Use a Support
Mode password
different from the
Administrator
mode password.
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