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Acer TravelMate 510 Service Manual

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TravelMate 510 Notebook
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
PART No: 49.45C01.001.
DOC No: SG370...................................................PRINT IN TAIWAN
Service Guide
http://csd.acer.com.tw

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Summary of Contents for Acer TravelMate 510

  • Page 1 TravelMate 510 Notebook Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART No: 49.45C01.001. DOC No: SG370...........PRINT IN TAIWAN...
  • Page 2 Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: Denotes actual messages that appear on- Screen messages screen. Note Gives bits and pieces of additional information related to the current topic. Warning Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 4 PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1 System Introductions Basic Operation ....... 4 Indicators .
  • Page 6 Table of Contents Removing the DIMM......55 Removing the Modem Board ....56 Removing the Keyboard .
  • Page 7 Table of Contents Appendix A Model Number and Configurations117 Appendix B Test Compatible Components List 119 Appendix C Online Support Information Index...

  • Page 9: Chapter 1 System Introductions

    Chapter 1 System Introductions This computer was designed with the user in mind. Here are just a few of its many features: Performance Intel® Celeron™ processor with 128 KB level 2 cache 64-bit main memory Large LCD display and AGP video with 256-bit graphics acceleration Internal CD-ROM drive or DVD-ROM drive Internal 3.5-inch floppy drive High-capacity, Enhanced-IDE hard disk...
  • Page 10 CD or DVD player control Expansion CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III), upper sort with ZV (Zoomed Video) port support Port replicator option for one-step connect/disconnect from peripherals Upgradeable memory and hard disk Display The large graphics display offers excellent viewing, excellent display quality and high performance desktop graphics.
  • Page 11 Opening and Closing the Display To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to conserve power when you close the display cover and turns it back on when you open the display cover.

  • Page 12: Basic Operation

    Basic Operation Indicators The computer has six easy-to-read status indicators (LEDs) under the display screen. The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

  • Page 13: Keyboard

    Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special Keys Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
  • Page 14 Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off...
  • Page 15 Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows logo key Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next Taskbar button) + E (Explores My Computer) + F (Finds a Document) + M (Minimizes All) Shift +...
  • Page 16 To verify the keyboard type: 1. Click on Start, Settings, Control Panel 2. Double-click on Keyboard. 3. Click on the Language tab. 4. Verify that the keyboard type used for "En English (United States)" is set to United States-International. 5. If not, select and click on Properties; then select United States- International and click on OK.
  • Page 17 Hot Key Icon Function Description Fn-F3 Standby Puts the computer in Standby mode. Press any key to return. See “System Standby Mode” to learn more about Standby mode. Fn-F4 Hibernation Puts the computer in Hibernation mode (if Sleep Manager, the hibernation utility, is installed, valid and enabled).

  • Page 18: Keyboard Ergonomics

    Activating Hotkeys When activating hotkeys, press and hold the first key Fn before pressing the other key in the hotkey combination. Keyboard Ergonomics Located below the keyboard, the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type.

  • Page 19: Touchpad

    Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support. Note: When you connect an external PS/2 mouse, the computer automatically disables the internal touchpad.
  • Page 20 Touchpad Basics The following items teach you how to use the touchpad: 1. Move your finger across the touchpad to move the cursor. 2. Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

  • Page 21: Hardware Configuration And Specification

    Hardware Configuration and Specification Memory Address Map Memory Address Size Function 00000000-0009FFFF 640 KB Base memory 000A0000-000BFFFF 128 KB Video memory 000C0000-000CBFFF 40 KB Video BIOS 000E0000-000FFFFF 128 KB System BIOS 00100000-top limited Extended (DIMM) memory 04000000-04000FFF 4 KB PCMCIA controller (slot 1) 04001000-04001FFF 4 KB PCMCIA controller (slot 2)
  • Page 22 DMA Channel Assignment DMA Channel Function DRQ0 Audio(optional) DRQ1 ECP or Audio(optional) DRQ2 Floppy DRQ3 ECP(optional) DRQ4 DMA controller DRQ5 Not used DRQ6 Not used DRQ7 Not used I/O Address Map I/O Address Function 000-00F DMA controller-1 020-021 Interrupt controller-1 040-043 Timer 1 060, 064...

  • Page 23: Processor

    I/O Address Map I/O Address Function 3B0-3BB, 3C0-3DF Video Controller 3F0h-3F7 Standard Floppy Disk Controller 3E8-3EF COM3 or LT Win modem(optional) 3F0-3F7 Floppy disk controller 3F8-3FF COM1 or LT Win modem(optional) 480-48F, 4D6 DMA controller-1 4D0-4D1, CF8-CFF PCI configuration register Processor Item Specification...
  • Page 24 BIOS Item Specification BIOS vendor Acer BIOS Version V 3.0 BIOS ROM type Flash ROM BIOS ROM size 256KB BIOS package 32-pin TSOP Supports protocol PCI 2.1, SMI & APM 1.2, DMI 2.00.1, E-IDE, ACPI, USB, ESCD 1.03, ANSI ATA 3.0, PnP 1.0a, Bootable CD-ROM 1.0, ATAPI...
  • Page 25 DIMM Combinations Slot 1 Slot 2 Total Memory 128MB 32MB 160MB 128MB 64MB 192MB 128MB 128MB 256MB Video Memory Item Specification Fixed Fixed, built-in NM2200 video controller Video memory size 2.35MB Cache Memory Item Specification Cache controller ALi M1621-A1K Cache size 256 KB (Dixon CPU type) Cache size 128 KB (Celeron CPU type)
  • Page 26 Video Resolutions Modes Resolution Refresh Rate 640x480x16M 800x600x256 800X600X64K 800X600X16M 1024x768x256 1024x768x64K 1024x768x16M Parallel Port Item Specification Parallel port controller NS PC97338-A2 Number of parallel ports Location Rear side Connector type 25-pin D-type connector, in female type. Parallel port function control Enable/Diable by BIOS Setup Supports ECP Yes (set by BIOS setup)
  • Page 27 Audio Item Specification Audio Controller ESS Solo-1 E (ES 1946) Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 16-bit Compatibility SB-Pro, Windows Sound System (WSS), MPU-401, OPL3, OPL3-SA3 Mixed sound source Voice, Synthesizer, Line-in, Microphone, CD Voice channel 8-/16-bit, mono/stereo Sampling rate 44.1 KHz...
  • Page 28 Keyboard Item Specification Keyboard controller Mitsubishi M38867 VJG TQFP Keyboard vendor & model name Total number of keypads 84-/85-/88-key Windows 95 keys Internal & external keyboard work simultaneously Diskette Drive Item Specification Vendor & model name Mitsumi D353F3 Floppy Disk Specifications Media recognition 2DD (720KB) 2HD (1.2MB,...
  • Page 29 Hard Disk Drive Item Specification Physical read/write heads Disks Spindle speed (RPM) 4200 4200 Performance Specifications Buffer size 512KB 512KB Interface IDE(ATA-4) IDE(ATA-4) Data transfer rate (disk- 7.7~12.8 61.5~102.6 buffer, Mbytes/s) Data transfer rate 16.6 (PIO mode 4) 16.6 (PIO mode 4) (host~buffer, Mbytes/s) 33.3 (Ultra DMA mode 33.3 (Ultra DMA mode...
  • Page 30 Battery Pack Item Specification Vendor & model name Sanyo BTP-2231 Battery Type Li-Ion Pack capacity 3200 mAH Cell voltage 3.7 V Number of battery call Package configuration 2P4S Package voltage 14.8V DC-DC/Charger Board Item Specification Vendor & model name Ambit T62.120.C.00 Input voltage AC adapter: 19V-21V Battery: 12V-16.8V...
  • Page 31 LCD Inverter Item Specification Vendor & model Ambit T62.121.C.00 (12.1”) name Ambit T62.122.C.00 (13.3”) Input voltage (V) 7.3 (min.) 21 (max.) Input current 1000 (max.) (mA) Output voltage 1100 (min.) 1400 (max.) (Vrms, no load) Output voltage 40 (min.) 65 (max.) frequency (kHz) Item Specification...
  • Page 32 Item Specifications Display DSTN technology Resolution SVGA (800x600) SVGA (800x600) XGA (1024x768) Supports 262,144 colors 262,144 colors 262,144 colors colors Optical Specifications Brightness Keyboard hotkey Keyboard hotkey Keyboard hotkey control Contrast Keyboard hotkey None None control Electrical Specifications Supply voltage 3.3 (typ.) 3.3 (typ.) 3.3 (typ.)
  • Page 33 Power Adapter Item Specification Efficiency It should provide an It should provide an efficiency of 83% efficiency of 83% minimum, when minimum, when measured at maximum measured at maximum load under 115V(60Hz). load under 115V(60Hz). Output Ratings (CV mode) DC output voltage +19.0V~20.5V +19.0V~20.5V Noise + Ripple...

  • Page 34: Power Management

    Power Management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity time-out), the computer stops some or all of these devices in order to conserve energy.
  • Page 35 Standby Mode The computer consumes very low power in Standby mode. Data remains intact in the system memory until the battery is drained. There are four ways to enter Standby mode: Pressing the Standby hotkey Fn-F3 Allowing the waiting time specified by the Standby Timeout value or the operating system to elapse without any system activity Closing the display cover When the computer is about to enter Hibernation mode (e.g., during a...
  • Page 36 elapse without any system activity When a battery low condition occurs and the Sleep Upon Battery-low parameter in Setup is set to [ENABLED] Invoked by the operating system power-saving modes Note: If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hotkey, it means the operating system will not allow the computer to enter the power-saving mode.

  • Page 37: Advanced Power Management

    Advanced Power Management This computer supports the APM standard designed to further reduce power consumption. APM is a power-management approach defined jointly by Microsoft and Intel. An increasing number of software packages support APM to take advantage of its power-saving features and allow greater system availability without degrading performance.
  • Page 38 System Introductions...

  • Page 39: Chapter 2 Software Utilities

    Chapter 2 Software Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Ouput System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 40: System Information

    System Information The System Information screen displays a summary of your computer hardware information. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Describes the type of CPU installed in the system. Floppy Disk Shows the floppy disk drive type (1.44MB 3.5-inch).

  • Page 41: Basic System Configuration

    Parameter Description Manufacturer Shows the name of the manufacturer. Name UUID Shows the universally unique identifier number. Basic System Configuration The Basic System Configuration screen contains parameters involving basic computer settings like date and time. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

  • Page 42: Startup Configuration

    Startup Configuration The Startup Configuration screen contains parameters that are related to computer startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Boot Display Sets the display on boot-up. When set to Auto, the computer automatically determines the display device.

  • Page 43: Onboard Devices Configuration

    Parameter Description PnP OS Set it to Enabled if the computer works on Win95, Win98, or Win NT 5.0. For any other OS, set it to Disabled. Options: Enabled or Disabled Boot Drive Allows you to set the sequence wherein the computer will Sequence boot 1st, 2nd, and so on.
  • Page 44 The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Serial Port Enables or disables the serial port. Options: Enabled or Disabled Base Address Sets the I/O address of the serial port. Options: 3F8h, 2F8h, 3E8h or 2E8h Sets the interrupt request of the serial port.

  • Page 45: System Security

    System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Setup Password When set, this password protects the BIOS Utility from unauthorized entry.
  • Page 46 Setting a Password Follow these steps: 3. Use the and keys to highlight a password parameter (Setup, Power-on, or Hard Disk) and press the Enter key. The password box appears: 4. Type a password. The password may consist of up to seven alphanumeric characters (A-Z, a-z, 0-9).
  • Page 47 Parameter Description Power-on Password When set to present, prompts the user to input the Icon correct password for the system to continue. It is shown after the TravelMate logo. Hard Disk Password When set to present, prompts the user to input the Icon correct password for the hard disk to operate.

  • Page 48: Power Management

    Power Management The Power Management screen contains parameters that are related to power-saving and power management. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Advanced Enables or disables advanced power management (Windows Power 95 only).

  • Page 49: Load Default Settings

    Parameter Description System When enabled and the system resume date and time are valid, Resume the computer resumes (wakes up) at the set time and date. Timer Options: Disabled or Enabled Date Sets the date the computer resumes at if System Resume Timer is enabled.

  • Page 50: Aflash Utility

    AFlash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Use the AFlash utility to update the system BIOS flash ROM. Note: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.

  • Page 51: Quick Way To Execute Aflash

    Quick Way to Execute AFlash When you have already copied the AFlash files into your hard disk, you can simply type the following on the DOS prompt (subdirectory where the files are located) to quickly execute the program. Enter aflash (file name) The program automatically performs the loading and programming functions, then reboots the system.

  • Page 52: System Utility Diskette

    System Utility Diskette This utility diskette is for the Acer TravelMate 510 notebook machine. It provides the following functions: 1. Panel ID Utility 2. Thermal and Fan Utility 3. Modem Dial Out To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu”...

  • Page 53: Set Thermal Sensor Threshold

    Set Thermal Sensor Threshold The system is equipped with sensors to protect against system overheating. By setting System and processor thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters. Chapter 2...

  • Page 54: System Diagnostic Diskette

    System Diagnostic Diskette This diagnostic diskette is for the Acer TravelMate 510 notebook machine. It provides the following functions: 1. PQA System Diagnostics 2. Audio Resource and Speaker Out Test 3. Audio CD Play Controller 4. Infrared ray test 5. USB Register and Connect/Disconnect Test Note: A USB device is required when executing USB Connection/ Disconnection Test, or this test fails.

  • Page 55: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program. Vx_x xx-xx-xx Diag Result Option SysInfo Exit Press to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
  • Page 56 The screen below appears if you select Multi Test. Vx_x xx-xx-xx Diag Result Option SysInfo Exit Diag TEST MULTI TEST FULL TEST QUICK TEST TEST COUNT VALUE (1...9999) 1 Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below): Vx_x xx-xx-xx...
  • Page 57 Test Times: Indicates the number of tests to perform Note: The F1 and F2 keys function only after you finish configuring the Test option. Diagnostic Program Error Code and Messages Error Message FRU/Action in Sequence Code 01XXX CPU or main board Reload BIOS default setting.
  • Page 58 System Utilities...

  • Page 59: Chapter 3 Removal And Replacement

    Chapter 3 Removal and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Tweezers...

  • Page 60: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 61: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 62: Removal And Replacement

    M a in U n it 86 .1A 52 3 .1 40 *3 S cre w M A C H P AN M 2 *1 4L N I 86 .1A 52 3 .6 R 0 S cre w M AC H H e a tsin k P AN M 2 .5*6 L N I C o ve r S w itc h...

  • Page 63: Removing The Battery Pack

    Removing the Battery Pack 1. Press the battery cover release button, then slide the battery out from the main unit .I 2. To remove the battery cover, gently bend the battery cover a little bit outward, then slide the battery cover downward to remove it. Removing the DIMM 1.

  • Page 64: Removing The Modem Board

    2. Use two flat-bladed screwdriver to push the latches outward on both sides of the DIMM socket to remove the DIMM module from the DIMM socket Removing the Modem Board 1. Remove the screw as shown below then remove the modem cover from the lower case..

  • Page 65: Removing The Keyboard

    2. Use two flat-bladed screwdriver to push the latches outward on both sides of the modem board socket to remove the modem board. 3. Disconnect the modem power cable from the modem board. Removing the Keyboard 1. Slide out the hinge covers on both sides of the notebook. Chapter 3...
  • Page 66 2. Use a flat-bladed screwdriver to remove the LCD FPC cable cover. 3. Slide the middle cover to the left side then remove the middle cover from the upper case. Note: To replace the middle cover, be sure that the latches are lined up with the uppercase.

  • Page 67: Removing The Lcd Module

    5. To remove the keyboard, release the keyboard connector at CN21 as shown below. Removing the LCD Module 1. Disconnect the internal microphone cable from the system board at CN10. 2. Disconnect the LED cable from the system board at CN11. Chapter 3...
  • Page 68 3. Remove the two screws as shown below then disconnect the LCD FPC cable from the LVDS board at CN12. 4. Disconnect the LVDS board from the system board using two flat-bladed screwdriver. 5. Remove the two screws at the base of the unit, then carefully detach the LCD module from the main unit.

  • Page 69: Disassembling The Lcd

    Disassembling the LCD 1. Remove the two rubber cushions and three mylar stickers on the display bezel. l 2. Remove the five screws from the LCD bezel as shown below. 3. Carefully snap out the LCD bezel. . 4. Remove the two screws of the LED board, then lift the LED board away from the LCD panel..
  • Page 70 5. Disconnect the LED cable from the LED board. 6. Carefully remove the internal microphone cable from the LCD panel. 7. Remove the six screws as shown below to separate the LCD and the LCD inverter board from the display panel. 8.
  • Page 71 9. Carefully tear off the adhesive tape and remove the LCD FPC cable from the LCD. 10. This completes the disassembly of the LCD module. Chapter 3...

  • Page 72: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Heat Sink and CPU EMI Shield 1. Remove the 5 screws from the heat sink. 2. Slide the heat sink to the left side and take out the heat sink from the system board using both hands. 3.

  • Page 73: Removing The Hard Disk Drive

    Removing the Hard Disk Drive 1. Remove the hard disk module from the system board at CN19.. Removing the Upper Case 1. Disconnect the touch pad cable from the system board. 2. Remove the 11 screws as shown below.. Chapter 3...

  • Page 74: Removing The Touchpad

    4. Disconnect the LCD cover switch from the system board at CN9, then remove the upper case. Removing the Touchpad 1. Disconnect the touchpad cable from the touchpad. . 2. Remove the 6 screws of the touchpad bracket. 3. Lift the touchpad bracket together with the touchpad cable and CD-ROM control board assembly away from the upper case.
  • Page 75 4. To remove the CD-ROM control board from the touchpad bracket, first disconnect the touchpad FPC cable, then remove the 3 screws to release 5. Finally, remove the touchpad board from the upper case. 6. This completes the disassembly procedure for the upper case. Chapter 3...

  • Page 76: Disassembling The Lower Case

    Removing the RTC Battery 1. Use a flat bladed screw driver to remove the RTC battery from its socket. Note: You can also remove RTC battery when the keyboard and CPU heat sink are removed. Note: To re-install the RTC battery, press the RTC battery into the socket.

  • Page 77: Removing The Cd-Rom/ Diskette Drive Module

    Removing the CD-ROM/ Diskette Drive Module 1. Slide out the CD-ROM drive from the CD-ROM and diskette drive module. 2. Disconnect the CD-ROM cable at CN18 and diskette drive cable at CN17 from the system board. Chapter 3...
  • Page 78 3. Remove the two screws from the CD-ROM and diskette drive module. 4. Gently, pull out the CD-ROM and diskette drive module from the lower case. 5. Peel the tape off. 6. Release the CD-ROM cable from the CD-ROM and diskette drive module. 7.

  • Page 79: Removing The Speakers

    8. Remove the three screws from the floppy drive. 9. Slide out the floppy drive from the CD/ROM and diskette drive module. 10. This completes the disassembly procedure of the CD-ROM and diskette drive module. Removing the Speakers 1. Disconnect the left and right channel speaker cables at CN1 and CN2 from the audio-I/O and battery connection board.

  • Page 80: Removing The Dc-Dc/ Charger Board

    2. Remove the four screws from the left and right channel speakers. 3. Remove the left and right channel speakers from the lower case. Removing the DC-DC/ Charger Board 1. Remove the two screws from the audio and battery connection board. 2.
  • Page 81 3. Remove the charger board from the system board at CN23 4. To reconnect the charger board, make sure that the charger board matches with the two pillars on the system board. Chapter 3...

  • Page 82: Removing The Fir Module

    Removing the Fan 1. Disconnect the fan cable at CN16 from the system board. 2. Remove the two screws from the fan. 3. Lift the fan from the lower case. Removing the FIR module 1. Disconnect the FIR cable at CN15 from the system board. Removal and Replacement...

  • Page 83: Removing The System Board

    2. Remove the screw from the FIR module. 3. Lift the FIR module from the lower case. 4. Disconnect FIR cable from the FIR module. Removing the System Board 1. Remove the two screws from the system board. 2. Remove the modem connector bracket from the system board. Chapter 3...

  • Page 84: Removing The Pcmcia Card

    3. Remove the system board from the lower case. 4. Remove the modem connector from the lower case. Removing the PCMCIA Card 1. Remove the four screws of the PCMCIA card slot. 2. Lift the PCMCIA card from the system board. 3.
  • Page 85 Important: diskette drive was originally placed between the bracket of roughly 1000 pieces. In order to avoid damaging these cables, Acer then redesigned the cabling to go around the bracket instead. You may have to repair both types. In the case of the limited quantity version, you should replace the longer cable type and connect the diskette FRC cable to go around the bracket to avoid the same mistake.
  • Page 86 Removal and Replacement...

  • Page 87: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non- Acer products, prototype cards, or modified options can give false errors and invalid system responses.

  • Page 88: System Check Procedures

    System Check Procedures Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 89: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.
  • Page 90 If you suspect a power problem, see the appropriate power supply check in the following list: “Check the Power Adapter.” “Check the Battery Pack.” Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable.

  • Page 91: Touchpad Check

    3. If the voltage is still less than 8.0 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

  • Page 92: Error Symptom-To-Fru Index

    Error Symptom-to-FRU Index The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 93 Error Messages List Error Messages Action in Sequence System battery is dead - Replace RTC battery and Run BIOS Setup Utility Replace and run Setup to reconfigure system time, then reboot system. System CMOS checksum RTC battery bad - Default configuration Run BIOS Setup Utility to reconfigure system used time, then reboot system.
  • Page 94 Error Messages List Error Messages Action in Sequence Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Allocation Error for: device Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board...
  • Page 95 No-Beep Symptoms Symptom / Error Action in Sequence No beep, power-on Power source (battery pack and power adapter). indicator turns on and LCD Power System Check. is blank. Reconnect the LCD connectors DC-DC/charger board CPU board. Hard disk drive LCD inverter ID LCD FPC cable Inverter System board...
  • Page 96 LCD-Related Symptoms Symptom / Error Action in Sequence Unreadable LCD screen Reconnect the LCD connectors. Missing pels in characters LCD inverter ID Abnormal screen LCD FPC Cable Wrong color displayed LCD inverter System board LCD has extra horizontal or LCD inverter ID vertical lines displayed.
  • Page 97 Power-Related Symptoms Symptom / Error Action in Sequence The system doesn’t power- Power source (battery pack and power adapter). off. Power System Check Hold and press the power switch for more than 4 seconds. Charger board System board Battery can’t be charged. Power System Check Battery pack DC-DC/charger board...
  • Page 98 Power Management-Related Symptoms Symptom / Error Action in Sequence The system will not enter Keyboard (if control is from the keyboard) hibernation. Hard disk drive System board Check with Sleep Manager. The system doesn't enter Hibernation Mode hibernation mode and four Press Fn+F4 and see if the computer enters short beeps every minute.
  • Page 99 Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does Enter BIOS Setup Utility to execute “Load Default not match the installed Settings”, then reboot system. devices. Reconnect hard disk/CD-ROM/diskette drives. External display does not Press Fn+F5, LCD/CRT/Both display switching work correctly.

  • Page 100: Intermittent Problems

    Note: Verify that the power supply being used at the time of the failure is operating correctly. 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Devices attached to the port replicator Troubleshooting...
  • Page 101 Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM Diskette drive PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
  • Page 102 Troubleshooting...

  • Page 103: Chapter 5 Jumper And Connector Information

    Chapter 5 Jumper and Connector Information Top View CRT Connector CN18 VCD/DVD Connector PS/2 Port CN19 HDD Connector Parallel Port CN20 TouchPad Connector Serial Port CN21 Internal Keyboard Connector USB Port PCMCIA Connector Port Replicator CNE1 TV S-port Connector (Reserved) LCD Cover Switch Conn.
  • Page 104 FDD Connector SW3 Settings Setting Switch 3:1 OFF,OFF,OFF: US keyboard OFF,OFF,ON: European keyboard OFF,ON,OFF: Japanese keyboard ON,OFF,OFF: US International keyboard Switch 4 ON: Bypass password OFF: Check password SW4 Settings Setting Switch 2:1 OFF, OFF: Acer Jumper and Connector Information...

  • Page 105: Bottom View

    Bottom View CN22 Modem Socket CN23 Charger Connector CN24 Audio / Battery Connector DIMM Socket 1 DIMM Socket 2 Chapter 5...
  • Page 106 Jumper and Connector Information...

  • Page 107: Chapter 6 Fru (Field Replaceable Unit) List

    Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number codes to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 108 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. FDD W/500 56.01051.371 BZL MITS/ D353F3X FDD Cable C.A FPC FDD 50.45B07.002 AN500 CD-ROM C.A FPC 50.45C02.001 Cable CD-ROM AN500 CD-ROM/ ASSY BRKT 60.45C02.001 FDD Bracket CD-FDD BRKT AN500 FRU (Field Replaceable Unit) List...
  • Page 109 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. DIMM DIMM 32MB SO-DIMM 72.25349.A0N SDRAM NEC 253409-10 32MB (NEC) DIMM 32MB SDIMM 32M 72.54644.B0N SDRAM M5M4V64S04 Mitsubishi BTP-8L DIMM 32MB DIMM KMM 72.46424.B0E SDRAM 466S424CT- Samsung F0 32M DIMM 64MB SDIMM 64M 72.54644.C0N SDRAM...
  • Page 110 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. HDD Module IBM/ 6M.45B05.031 4GB IBM DKLA24320 MODULE TM500 HDD Module ASSY HDD 6M.45C02.001 6GB IBM MODULE 6GB HDD 4GB 4.3G IBM/ 56.02834.102 DKLA24320 HDD 6GB HDD 2.5 56.02A04.002 6480GB IBM/ DADA26480 500 HDD 55.45B03.001...
  • Page 111 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. LCD Module ASSY LCD 6M.45C03.001 12.1" DSTN MODULE 12.1“ (IBM) LCD 12.1" LCD 12.1 56.0743B.001 DSTN DSTN LM121SS1T53 BLACK Inverter INVERTER 19.21030.461 T62.121.C.00 Microphone ASSY 6M.45B10.001 assemble MICROPHONE MODULE LED cable W.A 10P/10P 50.45B11.001 120MM LED...
  • Page 112 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. LCD panel ASSY LCD 60.47A08.031 DSTN PNL IBM 12.1" DSTN 700 LCD bezel ASSY LCD 60.45B15.011 BZL 12.1" AN500 Hinge Pack HINGE PACK 6K.45C01.011 (IBM) LCD Module ASSY LCD 6M.45C03.011 12.1”...
  • Page 113 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. LED cable W.A 10P/10P 50.45B11.001 120MM LED AN500 LED board EXTENSA 55.47A03.001 700 LED BOARD LCD FPC TFT C.A COAX 50.45B13.001 SANYO 12.1TFT 500/ LCD panel ASSY LCD 60.47A08.031 DSTN PNL (HIT12.1"...
  • Page 114 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. LCD Module ASSY LCD 6M.45C03.021 13.3" MODULE (13.3) LCD TFT 56.0747A.001 TX34D62VC1 CAC 13.3 TFT Inverter INVERTER 19.21030.471 T62.122.C.00 Microphone & ASSY 6M.45B10.001 Rubber MICROPHONE MODULE LED cable W.A 10P/10P 50.45B11.001 (13.3") 120 MM LED...
  • Page 115 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. LCD FPC TFT ASSY LCD 60.47A07.093 FPC 13.3TFT LCD panel ASSY LCD 60.47A08.004 (HIT13.3"TFT) LCD bezel ASSY LCD 60.47A09.002 BEZEL(13.3") Hinge Pack HINGE PACK 6K.45C01.011 (HIT) LVDS board EXTENSA 55.47A05.001 (13.3") only 700 LVDS BOARD...
  • Page 116 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. Mainboard TM510 MAIN 55.45C01.001 510 Celeron BOARD CELERON- Mainboard TM510 MAIN 55.45C01.011 510 Celeron BOARD CELERON- Mainboard TM510 MAIN 55.45C01.021 510 Dixon BOARD DIXON-300 Mainboard TM510 MAIN 55.45C01.031 510 Dixon BOARD DIXON-333 Mainboard...
  • Page 117 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. Heat sink ASSY UP 60.45C01.001 Upper HSINK AN510 Hinge Cover HINGE 6M.45B08.001 Pack COVER PACK Middle cover CVR MIDDLE 42.45B01.001 (Long) (1) PC 050 AN500 Middle cover 42.45B02.002 (Short) MIDDLE(2) Modem BRKT RJ-45 33.45C02.001...
  • Page 118 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. Lower case ASSY L CASE 60.45C03.001 AN510 Touchpad TOUCHPAD 56.1748A.001 SYNAPTICS/ TM4-220 Touchpad/ TOUCHPAD/ 6M.45B15.001 CD-ROM CD-ROM control board CONTROL module BDTM500 Touchpad C.A FPC 50.45B05.002 TOUCH PAD AN500 CD-ROM 500 CD-ROM 55.45B05.001 control board...
  • Page 119 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. IR cable W.A 6/6P IR 50.43C03.001 35MM AN510 Upper case ASSY UP 60.45C04.001 module CASE AN510 Fan Bracket BRKT FAN 33.45C06.001 SECC AN510 CPU EMI ASSY CPU 33.45C08.001 Bracket BRKT EMI HAMMER3 Power Adapter...
  • Page 120 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. Power core CORD SPT- 27.01618.001 U.S. 2#18*2C 7A125V1830 DC-DC 19.21030.671 charger CHARGER T62.120.C.00 V.2A Modem board MODEM 56K 54.09011.211 AMBIT AMBIT/ J07.017.C.00 BTY/Audio 510 AUDIO 55.45C02.001 board BOARD IR board 510 IR 55.45C03.001 BOARD...
  • Page 121 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. Speaker pack ASSY 6M.45B13.001 SPEAKER PACK TM500 Screw SCRW WCH 86.9A322.4R0 FLT M2*L4 B- Screw SCRW MACH 86.1A522.140 PAN M2*14L Screw SCRW MACH 86.1A523.6R0 PAN M2.5*6L Screw SCREW 86.9A522.3R0 MATH WAFER M2*3L NI Screw...
  • Page 122 FRU List (P/N: 91.45CXX.XXX) Picture Part name Description Part No. Lcd screw CSN RUBBER 47.49A02.011 caps (upper) LCD SNI 350 Base grip FOOT PU 47.45001.001 BLACK 350P LCD screw MYLAR FOR 40.43A01.081 caps(lower) HINGE PC CD-ROM KNOB CD 42.45B05.002 player button POWER PC 050 AN500 LCD latch...

  • Page 123: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 124 FRU (Field Replaceable Unit) List...
  • Page 125 Appendix A Model Number and Configurations Model Number Definitions Model Memory Battery Number 510DX 12.1” Mobile 32MB 4.3GB Li-Ion DSTN Pentium II Processor -Celeron- 300 MHz 510T 12.1” Mobile 32MB 4.3GB Li-Ion Pentium II Processor -Celeron- 300 MHz 510TE 13.3” Mobile 64MB 4.3GB...
  • Page 126 Model Number Definitions Model Memory Battery Number 510TEV 13.3” Mobile 64MB 4.3GB Li-Ion Pentium II Processor -Celeron- 333 MHz Model Number and Configurations...
  • Page 127 Appendix B Test Compatible Components List This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 95 (OSR2), Windows 98 and Windows NT 4.0 environments. In addition to these tests, the Year 2000 support capability has been verified too.
  • Page 128 Test Compatible NETWORK Ethernet LAN Adapter Win 98 Win 95 Win NT (OSR2) OEM Ethernet/10baseT/100baseT 3Com EtherLink III PASS PASS PASS 3Com 10/100 16 bits Fast PASS PASS PASS EtherLink Ethernet PC card Lan PASS PASS PASS Adapte Xircom Credit card Ethernet PASS PASS PASS...
  • Page 129 3Com 10/100 Fast EtherLink PASS PASS PASS Lan + 56K Dlink Winconnect 33.6 Lan/Fax PASS PASS PASS modem Combo Megahertz PC Card 33.6 Ethenet- PASS PASS PASS Modem with XJACK Xircom CreditCard PASS PASS PASS Ethernet+Modem 33.6 Test Compatible NETWORK OTHER Card Other Win 98 Win 95...
  • Page 130 PASS Test Compatible Keyboard Vender Adapter Name Win 98 Win 95 Win NT (OSR2) IO-KBD 104key Keyboard Black PASS PASS PASS Acer 101 keyborad PASS PASS PASS Microsoft Natural Keyboard PASS PASS PASS Test Compatible Mouse Vender Adapter Name Win 98...
  • Page 131 Win NT (OSR2) IO-Display PASS PASS PASS PASS PASS PASS PASS PASS PASS 9514-B04 TFT monitor PASS PASS PASS Acer AcerView 76i PASS PASS PASS Acer AcerView 98i PASS PASS PASS Compaq Color monitor V70 PASS PASS PASS 20” color Monitor...
  • Page 132 Test Compatible Components List...

  • Page 133: Online Support Information

    Acer CSD Taiwan. Acer's website offers you convenient and valuable support resources whenever you need them. You can find information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models User's manuals...
  • Page 134 Online Support Information...
  • Page 135 Index Advanced Power Management 29 Cache Memory 17 AFlash Utility 42 caps lock 5 on indicator 4 APM. See Advanced Power Man- agement CD-ROM 21 ASP 125 computer Audio 19 features 1 on indicator 4 Connectivity 1 Connector Types 52 Basic Operation 4 contrast Indicators 4...
  • Page 136 setting boot device in BIOS Util- ity 34 DMA Channel Assignment 14 I/O Address Map 14 Dural Display 2 Intermittent Problems 92 Interrupt Channel Assignment 13 ECP 36 emoving the LCD Module 59 Keyboard 20 Hot Keys 8 Error Messages List 84 Special Keys 5 Error Symptom-to-FRU Index 84 The Euro Symbol 7...
  • Page 137 Removing the Touchpad 66 Removing the Upper Case 65 Online Support Information 125 Serial Port 18 Parallel Port 18 serial port parallel port setting in BIOS Utility 36 setting in BIOS Utility 36 Setting a Password 38 password Simultaneous Display 2 changing in BIOS Utility 38 Sleep Mode (ACPI) 28 removing in BIOS Utility 38...
  • Page 138 Test Compatible PCMCIA Ethernet TPM 125 LAN Adapter 120 Test Compatible PCMCIA MODEM Card 121 Test Compatible PCMCIA SCSI Undetermined Problems 92 Card 119 utility Test Compatible Printers 123 – BIOS Setup 31 time setting in BIOS Utility 33 Touchpad 11 touchpad Video 17 hot key 9...

This manual is also suitable for:

Travelmate 510dxTravelmate 510tTravelmate 510teTravelmate 510tevTravelmate 511dxTravelmate 511t

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