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Table of Contents
Acer TravelMate 240/250 Series
Service Guide
SERVICE CD PART NO.: VD.T30V1.001
PRINTED IN TAIWAN

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Table of Contents

   Related Manuals for Acer TravelMate 240

   Summary of Contents for Acer TravelMate 240

  • Page 1 Acer TravelMate 240/250 Series Service Guide SERVICE CD PART NO.: VD.T30V1.001 PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on HP Lapin service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: Table Of Contents

    FRU (Field Replaceable Unit) List TravelMate 240/250 Exploded Diagram ......113 Appendix A Model Definition and Configuration 126 Model Name Definition .
  • Page 8 Table of Contents Microsoft Windows 2000 Environment Test ......133 Microsoft Windows 98 Environment Test ......137 Appendix C Online Support Information Index...
  • Page 9 Table of Contents...
  • Page 10: System Introduction

    System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® Intel Mobile Pentium processor with 256 KB L2 cache 64-bit memory bus 64-bit memory bus CD, DVD or DVD/CD-RW combo drive. Built-in floppy diskette drive High-capacity, Enhanced-IDE hard disk High-capacity battery pack...
  • Page 11 14.1” or 15” Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 16M color at 1024x768 XGA (eXtended Graphics Array) resolution 3D capabilities Simultaneous LCD and CRT display support Supports other output display devices such as LCD projection panels for large audience presentations Dual display capacity TravelMate 240/ 250...
  • Page 12: System Block Diagram

    System Block Diagram CLK GEN. CY 28346 DDR*2 266/333MHz 333MHz 9,10 Line In AC'97 Mic In CODEC CS4299XQ OP AMP Line Out G1421 MODEM+BT MDC CARD INT.SPKR Chapter 1 Mobile CPU Portability Mobile P4 4, 5 HOST BUS 133MHz GMCH Montara-GT 6,7,8 HUB I/F...
  • Page 13: Board Layout

    LCD Inverter Cable Connector 6 7 8 9 Line-in Port Line-out Port RJ45+RJ11 Four USB Ports VGA Port LCD Coaxial Cable Connector Mini PCI Connector RTC Battery Connector North Bridge Parallel Port DC-in Port LCD Lid Switch TravelMate 240/ 250...
  • Page 14 Bottom View FIR Port Modem Cable Connector Modem Card Connector DIMM Socket 2 DIMM Socket 1 Chapter 1...
  • Page 15: Panel

    Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel TravelMate 240/ 250...
  • Page 16: Left Panel

    Left Panel Display screen Status indicators Launch Keys Power switch Palmrest Click buttons (left, center and right) Touchpad Keyboard Ventilation Slot Icon PCMCIA (PC card) Port Eject button Optical drive Infrared port LED indicator Emergency eject slot Chapter 1 Item Also called LCD (Liquid Crystal Display), displays computer output.
  • Page 17 Icon Eject button Speaker Item/ Port Ejects the optical drive tray from the drive. Delivers stereo audio output. Description TravelMate 240/ 250...
  • Page 18: Right Panel

    Right Panel Icon Speaker Floppy activity indicator Floppy drive Floppy disk eject button Security keylock Chapter 1 Item/ Port Delivers stereo audio output. LED (light-emitting diode) that turns on and off when the floppy is active. Internal diskette drive; accepts 3.5-inch diskettes.
  • Page 19: Rear Panel

    Connects to an Ethernet 10/100-based network Modem jack Connects to the phone line Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Speaker/Headphone- Connects to audio line-out devices (e.g., out jack speakers, headphones). Description TravelMate 240/ 250...
  • Page 20: Bottom Panel

    Bottom Panel Battery bay Battery release latch Memory compartment Chapter 1 Item Houses the computer’s battery pack. Unlatches the battery to remove the battery pack. Houses the computer’s main memory. Description...
  • Page 21: Indicators

    Lights when the floppy drive, hard disk or optical drive is active. Battery Charge Lights when the battery is being charged. Caps Lock Lights when Caps Lock is activated. Num Lock Lights when Numeric Lock is activated. (Fn-F11) Description TravelMate 240/ 250...
  • Page 22: Understanding The Icons

    Understanding the icons When the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is enabled or disabled. Icon Chapter 1 Function Power Lights up when the computer is on. Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode.
  • Page 23: Keyboard

    A better solution would be to connect an external keypad. When is on, the screen moves one line up or down when you press the up or down arrow keys respectively. does not work with some applications. TravelMate 240/ 250...
  • Page 24: Windows Keys

    Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad. Windows keys The keyboard has two keys that perform Windows-specific functions.
  • Page 25: Hot Keys

    Turns the internal touchpad on and off. Speaker on/off Turns the speakers on and off; mutes the sound. Volume up Increases the sound volume. Volume down Decreases the sound volume. Brightness up Increases the screen brightness. Description TravelMate 240/ 250...
  • Page 26 Hot Key Icon Fn- ¨ Gr-Euro The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows.
  • Page 27: Launch Keys

    Icon Mail Web browser Bluetooth Wireless Function Email application Internet browser application User-programmable User-programmable Starts (optional) Bluetooth functionality and indicates that (optional) Bluetooth is enabled. Opens (optional) wireless connectivity and indicates status of (optional) wireless communication. Description TravelMate 240/ 250...
  • Page 28: Hardware Specifications And Configurations

    Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller CardBus Controller Processor (for TravelMate 240) Item CPU type CPU package CPU core voltage CPU I/O voltage Processor (for TravelMate 250) Item CPU type...
  • Page 29 128MB 512MB 512MB 128MB 256MB 512MB 1024MB 1024MB 1024MB Total Memory 128 MB 128 MB 256 MB 256MB 256MB 384MB 384MB 512MB 512MB 640MB 768MB 640MB 768MB 384MB 1024MB 512MB 1024MB 1152MB 1280MB 1536MB 1024MB 1152MB 1280MB TravelMate 240/ 250...
  • Page 30 Memory Combinations Slot 1 512MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. Modem Interface Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Floppy Disk Drive Interface...
  • Page 31 1545~3600 KB/sec 16.7 MB/sec Max. (Mode 0~4) 16.7 MB/sec Max. (Mode 0~2) 33.3MB/sec Max. Specification MKE SR-8177-BAA6 With CD Diskette 4/3/4 2/2/2 19.4-37.1 for Hitachi/ 22.1-42.8 for Hitachi/ 350 for HGST 350 for HGST With DVD Diskette TravelMate 240/ 250...
  • Page 32 DVD-ROM Interface Item Transfer rate (KB/sec) Average Full Access time (typ.) Data Buffer Capacity Interface Applicable disc format Loading mechanism Power Requirement Input Voltage (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including latency and layered error correction time.
  • Page 33 (except protrusion) 200g+- 10g Soft Eject (with emergency eject hole) Specification Cirrus Logic CS4299-XQ Built-in Stereo 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Microsoft PC98/PC99, AC97 2.1 Line-in, CD, Video, AUX TravelMate 240/ 250...
  • Page 34 Audio Interface Item Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Vendor & Model Name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Video Memory Item Fixed or upgradeable...
  • Page 35 Two type II, one type III Left side Yes (IRQ17) Mitsubishi LPC keyboard controller M38857 84-/85- key SIMPLO Li-ION 2000mAH 3.8V / 1.2V 4529 / 8S 41.8V / 9.6V Specification MAX IM1645/MAXIM1715/MAX1 999/MAXI 545 Specification Specification Specification Specification TravelMate 240/ 250...
  • Page 36 DC-DC/Charger Converter Item Input Voltage DC-DC Converter Output Output Rating Current (w/load, A) Charger Output Normal charge (charge while system is not operative) Background charge (charge even system is still operative) Battery-low 2 level (V) Battery-low 3 level (V) Protection Charger protection DC/DC converter protection DC-AC LCD Inverter...
  • Page 37 FCC part 15, Subpart B for Class B Digital Device and get FCC Certification before marketing into USA and Canada. 2.The subject product rated 200-240V 50Hz must meet the EMC Directive 89/ 336/EEC. 3.The subject product rated 100-120V must meet the VCCI-2 EMI requirements. 3.3 (typ.) 650 (typ.) TravelMate 240/ 250...
  • Page 38: Environmental Requirements

    Power Management Power Saving Mode Standby Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode. 2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode. Hibernation Mode Enter Hibernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and...
  • Page 39: Mechanical Specification

    Intel(R) 82801DBM Ultra ATA Storage Controller-24CA Motherboard resources Intel(r) 82802 Firmware Hub Device Direct Memory Access controller PCI bus Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Motherboard resources Programmable interrupt controller Function TravelMate 240/ 250...
  • Page 40 I/O Address Map I/O Address 00000034-00000035 00000038-00000039 0000003C-0000003D 00000040-00000043 00000050-00000053 00000060-00000060 00000061-00000061 00000062-00000062 00000064-00000064 00000065-00000065 00000066-00000066 00000067-00000067 00000072-00000077 00000080-00000080 00000081-0000008F 00000090-00000091 00000092-00000092 00000093-0000009F 000000A0-000000A1 000000A4-000000A5 000000A8-000000A9 000000AC-000000AD 000000B0-000000B5 000000B8-000000B9 000000BC-000000BD 000000C0-000000DF 000000F0-000000F0 00000170-00000177 000001F0-000001F7 00000274-00000277 00000279-00000279 00000376-00000376 00000378-0000037F 000003B0-000003BB 000003C0-000003DF 000003F0-000003F5 000003F6-000003F6 000003F7-000003F7...
  • Page 41 Texas Instruments PCI-1520 CardBus Controller Intel (R) 82801DB/DBM USB Universal Host Controller-24C2 Intel (R) 82801DB/DBM USB Universal Host Controller-24C4 Intel (R) 82801DB/DBM USB Universal Host Controller-24C7 Intel (R) 82852/82855 GM/GME Graphics Controller Realtek RTL8139/810x Family Fast Ethernet NIC TravelMate 240/ 250...
  • Page 42 DMA Channel Assignment DMA Channel Chapter 1 Function Standard floppy disk controller ECP Printer Port (LPT1) Direct memory access controller...
  • Page 43: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 44: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 45 Information Parameter Floppy Disk Drive Shows floppy drive type informaiton. Serial Number This field displays the serial number of this unit. UUID Number UUID=32bytes Chapter 2 Description...
  • Page 46 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. Chapter 2...
  • Page 47 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. System Date Sets the system date. System Memory This field reports the memory size of the system. Memory size is fixed to 640MB Extended Memory This field reports the memory size of the...
  • Page 48 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Infrared Port Enables, disables or auto detects the infrared port.
  • Page 49 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Chapter 2...
  • Page 50: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
  • Page 51 Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
  • Page 52 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
  • Page 53 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...
  • Page 54 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS.
  • Page 55: Bios Flash Utility

    System Diagnostic Diskette This diagnostic diskette is for the Acer TravelMate 240/250 series notebook machine. However, system diagnostic utility is not ready as service CD released. Acer HQ CSD will upload the utility to CSD website as soon as it is ready.
  • Page 56 Chapter 2...
  • Page 57: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Plastic Flat-bladed screw driver...
  • Page 58: General Information

    Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. TravelMate 240/ 250...
  • Page 59: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 60 SCREW M3x4 (86.9A524.4R0) SCREW M2X2.0 (86.9A552.2R0) SCREW WAFER NYLOK NI 2ML3 (86.9A552.3R0) SCRW M2*4 WAFER NI (86.9A552.4R0) SCRW M2.5*3 WAFER NI (86.9A553.3R0) SCREW M2.5*4L NI (86.9A553.4R0) LCD Module 4 LCD Cushions LCD Bezel Inverter LCD Brackets Description LCD Panel TravelMate 240/ 250...
  • Page 61: Removing The Battery

    Removing the Battery To remove the battery, push the battery release latch. Then slide the battery out from the machine. Chapter 3...
  • Page 62: Removing The Memory Module

    Removing the Memory Module See “Removing the Battery” on page 52. To remove the memory module from the machine, first remove the two screws holding the dimm cover. Remove the dimm cover. Pop up the memory. Then remove the memory. TravelMate 240/ 250...
  • Page 63: Removing The Modem Board

    Removing the Modem Board See “Removing the Battery” on page 52. To remove the modem board, first remove the screw from the modem cover. Remove the modem cover from the machine. Remove two screws from the modem board as shown. Please remove the screws according to the number on the picture indicate.
  • Page 64: Removing The Hard Disk Drive Module

    Disassembling the Hard Disk Drive Module See “Removing the Battery” on page 52. See “Removing the Hard Disk Drive Module” on page 55. Remove the two screws that fasten the HDD holder. Detach the hard disk drive from the HDD holder. TravelMate 240/ 250...
  • Page 65: Removing The Lcd Module

    Removing the LCD Module Removing the Middle Cover See “Removing the Battery” on page 52. To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap. Remove the screw that secures the middle cover. Remove the left hinge cap.
  • Page 66 LCD hinge; two on the right and two on the left. Remove the two screws on the bottom; one on the right and the other on the left. Then you can remove the entire LCD module from the main unit. TravelMate 240/ 250...
  • Page 67 Chapter 3...
  • Page 68: Disassembling The Lcd Module

    See “Removing the LCD Module” on page 57. See “Removing the LCD Bezel” on page 59. To remove the inverter board, first remove one screw from the inverter board. Disconnect the LCD power cable then disconnect the inverter cable from the inverter board. TravelMate 240/ 250...
  • Page 69: Removing The Lcd Brackets

    NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD See “Removing the Battery” on page 52. See “Removing the Middle Cover” on page 56. See “Removing the Launch Board”...
  • Page 70: Removing The Lcd Coaxial Cable

    See “Removing the Inverter Board (15” LCD)” on page 59. See “Removing the 15” TFT LCD” on page 60. Tear off the mylar fastening the LCD coaxial cable, then disconnect the coaxial cable. Removing the LCD Hinges See “Removing the Battery” on page 52. TravelMate 240/ 250...
  • Page 71 See “Removing the Middle Cover” on page 56. See “Removing the Launch Board” on page 56. See “Removing the LCD Module” on page 57. See “Removing the LCD Bezel” on page 59. See “Removing the Inverter Board (15” LCD)” on page 59. See “Removing the 15”...
  • Page 72: Disassembling The Main Unit

    See “Removing the Middle Cover” on page 56. See “Removing the LCD Module” on page 57. See “Removing the RTC Battery” on page 63. Remove the three screws holding the mini PCI card plate and remove the mini PCI card plate. TravelMate 240/ 250...
  • Page 73: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Battery” on page 52. See “Removing the Middle Cover” on page 56. See “Removing the LCD Module” on page 57. See “Removing the RTC Battery” on page 63. See “Removing the MimiPCI Card Plate” on page 63. Disconnect the fan cable then remove the four screws fastening the thermal module.
  • Page 74: Installing The Processor

    See “Removing the Keyboard” on page 63. Disconnect the touchpad cable. Remove the 6 screws that secure the upper case to the lower case. Then turn over the main unit and remove the 15 screws holding the lower case to the upper case. TravelMate 240/ 250...
  • Page 75: Removing The Touchpad Board

    Then take the upper case assembly off the main unit. Removing the Touchpad Board See “Removing the Battery” on page 52. See “Removing the Middle Cover” on page 56. See “Removing the Keyboard” on page 63. See “Removing the Upper Case Assemly” on page 65. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows.
  • Page 76: Removing The Floppy Disk Drive Module

    Remove the two screws hastening the FDD module. Detach the FDD module from the lower case. Dissembling the Floppy Disk Drive Module Disconnect the FDD cable. Remove the two screws that fasten the FDD bracket on one side. TravelMate 240/ 250...
  • Page 77: Removing The Vga Heatsink Plate

    Remove another two screws holding the FDD bracket on the other side. Then take the FDD off the FDD bracket. Removing the VGA Heatsink Plate See “Removing the Battery” on page 52. See “Removing the Middle Cover” on page 56. See “Removing the Keyboard”...
  • Page 78: Removing The Hdd Bracket

    See “Removing the Middle Cover” on page 56. See “Removing the Keyboard” on page 63. See “Removing the Floppy Disk Drive Module” on page 67. Remove the four screws holding the HDD bracket, then remove the HDD bracket. TravelMate 240/ 250...
  • Page 79: Removing The Main Board

    Removing the Main Board See “Removing the Battery” on page 52. See “Removing the Middle Cover” on page 56. See “Removing the Keyboard” on page 63. See “Removing the Floppy Disk Drive Module” on page 67. See “Removing the VGA Heatsink Plate” on page 68. See “Removing the CPU Heatsink Plate”...
  • Page 80: Removing The Pcmcia Slot

    See “Removing the VGA Heatsink Plate” on page 68. See “Removing the CPU Heatsink Plate” on page 68. See “Removing the ODD Module(1)” on page 69. See “Removing the HDD Bracket” on page 69. See “Removing the Main Board” on page 70. TravelMate 240/ 250...
  • Page 81: Removing The Speaker Set

    10. Remove the four screws that secure the PCMCIA slot, then remove the PCMCIA slot from the lower case. Removing the Speaker Set See “Removing the Battery” on page 52. See “Removing the Middle Cover” on page 56. See “Removing the Keyboard” on page 63. See “Removing the Floppy Disk Drive Module”...
  • Page 82: System Upgrade Procedure

    See “Removing the MimiPCI Card Plate” on page 63. Secure the wireless LAN card antanna by four screws. Insert the wireless LAN card to the socket then connect the wireless LAN card antenna to the wireless LAN card. TravelMate 240/ 250...
  • Page 83: Machine Disassembly And Replacement

    Assembling the Main Unit Installing the Speaker Set Attach the speaker set to the lower case. Secure the speaker set to the lower case with the four screws. Then stick the tape fastening the speaker set cable. Installing the DC Board See “Installing the Speaker Set”...
  • Page 84: Installing The Hdd Bracket

    Put the ODD support bracket to the lower case assembly, and then fasten the ODD support bracket with the one screw. Place the ODD back in the ODD support bracket, and then push the ODD to the original position. TravelMate 240/ 250...
  • Page 85: Installing The Cpu Heatsink Plate

    Installing the CPU Heatsink Plate See “Installing the Speaker Set” on page 86. See “Installing the DC Board” on page 86. See “Installing the PCMCIA Slot” on page 86. See “Installing the Main Board” on page 86. Place the CPU heatsink plate to the main board. Then secure the CPU heatsink plate with one screws. Installing the VGA Heatsink Plate See “Installing the Speaker Set”...
  • Page 86: Installing The Touchpad Cable

    Installing the Touchpad Board See “Installing the Touchpad Cable” on page89. Put the touchpad board and the touchpad button pad to the upper case. Then attach the touchpad cover to the upper case as the picture shows. TravelMate 240/ 250...
  • Page 87: Installing The Upper Case Assemly

    Connect the touch pad cable to the touchpad board with a plastic tweezers. Installing the Upper Case Assemly See “Installing the Speaker Set” on page 86. See “Installing the DC Board” on page 86. See “Installing the PCMCIA Slot” on page 86. See “Installing the Main Board”...
  • Page 88: Installing The Thermal Module

    See “Installing the Floppy Disk Drive Module” on page 88. 10. See “Installing the Touchpad Cable” on page 89. 11. See “Installing the Touchpad Board” on page 89. 12. See “Installing the Upper Case Assembly” on page 90. TravelMate 240/ 250...
  • Page 89: Installing The Mimipci Card Plate

    13. See “Installing the Processor” on page 91. 14. Place the thermal module to the main unit. 15. Secure the thermal module with the four screws. Then connect the thermal module cable to the main board. Installing the MimiPCI Card Plate See “Installing the Speaker Set”...
  • Page 90: Installing The Rtc Battery

    See “Installing the DC Board” on page 86. See “Installing the PCMCIA Slot” on page 86. See “Installing the Main Board” on page 86. See “Installing the HDD Bracket” on page 87. See “Installing the ODD Module” on page 87. TravelMate 240/ 250...
  • Page 91 See “Installing the CPU Heatsink Plate” on page 88. See “Installing the VGA Heatsink Plate” on page 88. See “Installing the Floppy Disk Drive Module” on page 88. 10. See “Installing the Touchpad Cable” on page 89. 11. See “Installing the Touchpad Board” on page 89. 12.
  • Page 92: Assembling The Lcd Module

    Installing the LCD Brackets See “Installing the LCD Hinges” on page 95. See “Installing the LCD Coaxial Cable” on page 95. Attach the left bracket to the LCD. Then secure the left LCD bracket with four screws. TravelMate 240/ 250...
  • Page 93 Attach the right bracket to the LCD. Fasten the right LCD bracket with four screws. Installing the 15” TFT LCD See “Installing the LCD Hinges” on page 95. See “Installing the LCD Coaxial Cable” on page 95. See “Installing the LCD Brackets” on page 95. Place the LCD to the LCD panel.
  • Page 94: Installing The Lcd Bezel

    See “Installing the LCD Coaxial Cable” on page 95. See “Installing the LCD Brackets” on page 95. See “Installing the 15” TFT LCD” on page 96. See “Installing the Inverter Board (15” LCD)” on page 96. Attach the LCD bezel to the LCD module. TravelMate 240/ 250...
  • Page 95 Fasten the LCD bezel with the four screws. Then cover the four screw pads. Chapter 3...
  • Page 96: Installing The Lcd Module

    Connect the inverter cablet to the main board. Connect the LCD coaxial cable to the maine board. Then fasten the LCD coaxial cable with one screw. Installing the Launch Board Attach the launch board to the middle cover. Then secure the launch board with the two screws as the picture shows. TravelMate 240/ 250...
  • Page 97: Installing The Middle Cover

    Installing the Middle Cover See ”Installing the Launch Board” on page 99. Connect the launch board cable to the launch board. Attach the middle cover to the main unit carefully. Then close the LCD panel and fasten the middle cover with your fingers on its ridge.
  • Page 98 TravelMate 240/ 250...
  • Page 99: Installing The Hard Disk Drive Module

    Installing the Hard Disk Drive Module Inster the hard disk drive to the main unit. Then push it to the original position carefully. NOTE: Please attend the positive and negative of hard disk drive when insert the hard disk drive to the main unit.
  • Page 100: Removing The Modem Board

    Connect the modem cable to the modem board. Place the modem board to the main unit carefully. Then fasten the modem board with the two screws. Place the modem cover back to the machine. Then secure the modem cover with one screw. TravelMate 240/ 250...
  • Page 101: Installing The Memory Module

    Installing the Memory Module Insert the memory module to the DIMM slot. Put the DIMM cover back to the machine. Fasten the DIMM cover with the two screws. Chapter 3...
  • Page 102: Installing The Battery

    Installing the Battery Place the the battery back to the machine. TravelMate 240/ 250...
  • Page 103: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 104: System Check Procedures

    Replace the keyboard. Replace the main board. The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. TravelMate 240/ 250...
  • Page 105: Memory Check

    Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
  • Page 106 If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see “Check the Battery Pack” on page 98. Pin 1: +19 to +20.5V Pin 2: 0V, Ground TravelMate 240/ 250...
  • Page 107: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 108: Power-on Self-test (post) Error Message

    Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. TravelMate 240/ 250...
  • Page 109: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 110 None BIOS ROM System board Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board TravelMate 240/ 250...
  • Page 111 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
  • Page 112: Index Of Symptom-to-fru Error Message

    Power source (battery pack and power adapter). See “Power System Check” on page 96. Hold and press the power switch for more than 4 seconds. System board See “Check the Battery Pack” on page 98. Battery pack System board TravelMate 240/ 250...
  • Page 113 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 114 Utility is set to Enabled. Device driver Device cable Device System board Action in Sequence Reconnect the keyboard cable. Keyboard System board Reconnect touchpad cable. Touchpad board System board Action in Sequence Modem phone port modem combo board System board TravelMate 240/ 250...
  • Page 115: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  • Page 116: Undetermined Problems

    If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly TravelMate 240/ 250...
  • Page 117: Jumper And Connector Locations

    Jumper and Connector Locations Top View Chapter 5 6 7 8 9 Chapter 5...
  • Page 118 Line-in Port LOUT1 Line-out Port RJ45+RJ11 USB1-4 Four USB Ports CRT1 VGA Port LCD1 LCD Coaxial Cable Connector MINI1 Mini PCI Connector RTC1 RTC Battery Connector North Bridge PRT1 Parallel Port DCIN1 DC-in Port CVR1 LCD Lid Switch TravelMate 240/ 250...
  • Page 119: Bottom View

    Bottom View FIR Port RING1 Modem Cable Connector MDC1 Modem Card Connector DIMM Socket 1 DIMM Socket 2 SW1 Settings Password Enable Password Disable Bootblock Enable Bootblock Disable Adapter 90W Adapter 120W Chapter 5...
  • Page 120 TravelMate 240/ 250...
  • Page 121: Fru (field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 122: Travelmate 240/250 Exploded Diagram

    TravelMate 240/250 Exploded Diagram TravelMate 240/250...
  • Page 123 Picture Adapter Battery CASE/COVER/BRACKET ASSEMBLY Boards Chapter 6 Partname And Description ADAPTER 120W 3PIN LITEON PA- 1121-02AC REV.A RTC BATTERY BATTERY MODULE LI-ION 8CELL 2.0 MAH SIMPLO W/ COVER BATTERY LI-ION 8CELL 2.0 MAH LI-ION SIMPLO BTP-58A1 BATTERY COVER DC BOARD WIRELESS LAN BOARD 802.11B AMBIT T60H656.02 REV.03 Part Number...
  • Page 124 MODEM BOARD 56K AMBIT T60M283.10 TOUCHPAD CABLE COVER SWITCH CABLE LAUNCH CABLE MODEM CABLE POWER CORD US (3 pin) MINI PCI CARD PLATE W/RTC HOLDER HINGE CAP RIGHT Part Number 55.T30V1.002 54.09011.542 50.T30V1.001 50.T30V1.002 50.T30V1.011 50.41T11.002 27.01618.051 60.T30V1.003 42.T30V1.002 TravelMate 240/250...
  • Page 125 Picture Chapter 6 Partname And Description HINGE CAP LEFT OPTICAL DRIVE SUPPORT BRACKET HDD BRACKET HDD HOLDER LOWER CASE W/ DIMM COVER & MODEM COVER & SPEAKERS MODEM COVER W/SCREW DIMM COVER W/SCREW UPPER CASE W/O COVER SWITCH CABLE & TOUCHPAD MODULE Part Number 42.T30V1.003...
  • Page 126 TM250 INTEL MOBILE PENTIUM 4 PORTABILITY 2.66GHZ 512K 1.53V for TM250 INTEL MOBILE PENTIUM 4 PORTABILITY 2.4GHZ 512K 1.53V for TM250 Part Number 42.T30V1.006 60.T30V1.005 50.T30V1.004 50.T30V1.005 KC.NCP01.26G KC.NCP01.25G KC.NCP01.24G KC.NCP01.23G KC.NCP01.22G KC.NCP01.20G KC.NP001.306 KC.NP001.2G8 KC.NP001.266 KC.NP001.2G4 TravelMate 240/250...
  • Page 127 Picture HDD/ Hard Disk Drive Chapter 6 Partname And Description FDD MODULE 1.44M MCI JU- 226A033FC FDD MODULE 1.44M MITSUMI D353G 4515 FDD DRIVE 1.44M MCI JU- 226A033FC FDD DRIVE 1.44M MITSUMI D353G 4515 FDD BRACKET FDD CABLE HDD 20GB 2.5" 4200RPM HGST MORAGA IC25N020ATMR04-0 08K0632 HDD 20GB/2.5 IN./4200 RPM/IBM...
  • Page 128 TOSHIBA NEPTUNE MK6021GAS HDD 60GB 2.5" 4200RPM FUJITSU V-40 MHT2060AT HDD 80GB 2.5" 4200RPM HGST MORAGA IC25N080ATMR04-0 08K0635 CPU FANSINK VGA HEATSINK PLATE CPU HEATSINK PLATE Part Number KH.04007.004 KH.34004.001 KH.04001.004 KH.04006.002 KH.06005.001 KH.06007.002 KH.36004.001 KH.06006.002 KH.08007.002 34.T30V1.001 34.T30V1.002 34.T30V1.003 TravelMate 240/250...
  • Page 129 Picture Chapter 6 Partname And Description KEYBOARD 84KEY DARFON NSK-AC61D US-INT KEYBOARD 84KEY DARFON NSK-AC602 TAIWAN KEYBOARD 85KEY DARFON NSK-AC60S SPANISH KEYBOARD 84KEY DARFON NSK-AC603 THAI KEYBOARD 85KEY DARFON NSK-AC60U UK KEYBOARD 85KEY DARFON NSK-AC60G GERMAN KEYBOARD 85KEY DARFON NSK-AC606 PORTUGUESE KEYBOARD 84KEY DARFON NSK-AC60C CZECH LCD MODULE 14.1"...
  • Page 130 LCD BEZEL 15" W/ICON LABEL HINGE PACK MAINBOARD W/LAUNCH CABLE & MODEM & MODEM CABLE & PCMCIA SLOT & RTC BATTERY LOGO ICON LABEL TOUCHPAD SCROLL KEY Part Number 50.T30V1.007 50.T30V1.008 60.T30V1.008 60.T30V1.006 60.T30V1.007 6K.T30V1.001 MB.T3001.001 31.42S08.001 40.T30V1.001 42.T30V1.007 TravelMate 240/250...
  • Page 131 Picture Memory Chapter 6 Partname And Description TOUCHPAD KNOB LCD SCREW RUBBER UPPER LCD SCREW RUBBER LOWER RUBBER FOOT LCD BEZEL RUBBER UPPER NAME PLATE TM250 NAME PLATE TM240 MEMORY SO-DIMM DDR266/ 128MB /INFINEON HYS64D16000GDL-7-B MEMORY SO-DIMM DDR266/ 128MB/0.14U /NANYA NT128D64SH4B0GM-75B MEMORY DDR266 128MB NANYA NT128D64SH4BBGM-75B...
  • Page 132 CD-ROM DRIVE 24X W/ BEZEL MITSUMI SR244W1 DVD-ROM DRIVE 8X W/ BEZEL MKE SR-8177 OPTICAL DRIVE BRACKET PCMCIA SLOT TOUCHPAD SYNAPTICS TM41P- SPEAKER SET SCREW SCREW Part Number KN.25609.002 KN.25604.009 KN.51202.007 6M.T30V1.001 6M.T30V1.002 KD.24X04.002 KV.08X02.004 33.T30V1.004 22.T30V1.001 56.17001.001 23.T30V1.002 86.T30V1.001 86.T30V1.002 TravelMate 240/250...
  • Page 133 Picture Chapter 6 Partname And Description SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW Part Number 86.9A352.3R0 86.9A353.6R0 86.9A524.4R0 86.9A552.2R0 86.9A552.3R0 86.9A552.4R0 86.9A553.3R0 86.9A553.4R0 34.00015.081...
  • Page 134 TravelMate 240/250...
  • Page 135: Appendix A Model Definition And Configuration

    Model Definition and Configuration Model Name Definition Model Number 242X 14.1” ICP 2.4G 242XV 14.1” ICP 2.4G 242XC 14.1” ICP 2.4G 242LMi 15.0” ICP 2.4G 244X 14.1” ICP 2.6G 244XV 14.1” ICP 2.6G 244XC 14.1” ICP 2.6G 244LM 15.0” ICP 2.6G 244LC 15.0”...
  • Page 136 TravelMate 240/ 250...
  • Page 137: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...
  • Page 138: Microsoft Windows Xp Environment Test

    30GB IBM HGST Moraga IC25N030ATMR04-0 30GB Toshiba Neptune MK3021GAS 40GB IBM HGST Moraga IC25N040ATMR04-0 40GB Toshiba Neptune MK4021GAS 60GB IBM HGST Moraga IC25N060ATMR04-0 60GB Toshiba Neptune MK6021GAS 80GB IBM HGST Moraga IC25N080ATMR04 Mitsumi D353G MKE SR-8177 Liteon XJ-SD81D Mitsumi SR-224W1 TravelMate 240/250...
  • Page 139 US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI)
  • Page 140 I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) PCMCIA PCMCIA - ATA Specifications IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse...
  • Page 141 Item PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port CardBus Host Controller Adaptec USB2CONNECT Buffalo 1394 Interface Cardbus IFC-ILCB/DV I-O Data 1394 Interface Cardbus CB1394/DVC Pixela 1394 Cardbus PC Card PIX-PCMC/FW1 Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II...
  • Page 142: Microsoft Windows 2000 Environment Test

    30GB IBM HGST Moraga IC25N030ATMR04-0 30GB Toshiba Neptune MK3021GAS 40GB IBM HGST Moraga IC25N040ATMR04-0 40GB Toshiba Neptune MK4021GAS 60GB IBM HGST Moraga IC25N060ATMR04-0 60GB Toshiba Neptune MK6021GAS 80GB IBM HGST Moraga IC25N080ATMR04 Mitsumi D353G MKE SR-8177 Liteon XJ-SD81D Mitsumi SR-224W1 TravelMate 240/250...
  • Page 143 US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI)
  • Page 144 I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) PCMCIA PCMCIA - ATA Specifications IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse...
  • Page 145 Item PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port CardBus Host Controller Adaptec USB2CONNECT Buffalo 1394 Interface Cardbus IFC-ILCB/DV I-O Data 1394 Interface Cardbus CB1394/DVC Pixela 1394 Cardbus PC Card PIX-PCMC/FW1 Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II...
  • Page 146: Microsoft Windows 98 Environment Test

    30GB IBM HGST Moraga IC25N030ATMR04-0 30GB Toshiba Neptune MK3021GAS 40GB IBM HGST Moraga IC25N040ATMR04-0 40GB Toshiba Neptune MK4021GAS 60GB IBM HGST Moraga IC25N060ATMR04-0 60GB Toshiba Neptune MK6021GAS 80GB IBM HGST Moraga IC25N080ATMR04 Mitsumi D353G MKE SR-8177 Liteon XJ-SD81D Mitsumi SR-224W1 TravelMate 240/250...
  • Page 147 US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI)
  • Page 148 I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) PCMCIA PCMCIA - ATA Specifications IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse...
  • Page 149 Item PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port CardBus Host Controller Adaptec USB2CONNECT Buffalo 1394 Interface Cardbus IFC-ILCB/DV I-O Data 1394 Interface Cardbus CB1394/DVC Pixela 1394 Cardbus PC Card PIX-PCMC/FW1 Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II...
  • Page 150 TravelMate 240/250...
  • Page 151: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 152 Appendix C...
  • Page 153: Index

    AC Adapter 28 AFLASH Utility 46 Audio 19 Battery 26 battery pack charging indicator 12 BIOS 19 package 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Setup Utility 34 BIOS Supports protocol 19 BIOS Utility 34 Basic System Settings 39 Navigating 35 Onboard Device Configuration 41...
  • Page 154 Hibernation mode hotkey 16 Hot Keys 16 I/O Address Map 30 Indicators 12 Intermittent Problems 106 IRQ Assignment Map 32 Jumper and Connector Locations 108 SW1 Settings 110 Keyboard 19, 26 Keyboard or Auxiliary Input Device Check 95 L2 cache 19 LCD 27 Machine Disassembly 48, 74 Mechanical Specification 29...
  • Page 155 Windows 98 Environment Test 137 Index...

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