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Acer TravelMate 4330 Series Service Manual

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TravelMate 4330 Series

Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 4330 Series

  • Page 1: Travelmate 4330 Series

    TravelMate 4330 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 4330 Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Using the System Utilities ..........16 Acer GridVista (dual-display compatible) ......16 Hardware Specifications and Configurations .
  • Page 8 Table of Contents Removing the Power Board ........66 Removing the Launch Board .
  • Page 9 Table of Contents Troubleshooting Common Problems ..........129 Power On Issue .
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    • Blu-ray Disc™/DVD-Super Multi double-layer drive* • DVD-Super Multi double-layer drive* • DVD/CD-RW combo drive* • 5-in-1 card reader • Audio Two built-in Acer 3DSonic stereo speakers • High-definition audio support • MS-Sound compatible • Built-in microphone • Chapter 1...

  • Page 12: Privacy Control

    Communication Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone* • WLAN: Intel® Wireless WiFi Link 5100/5300* • WiFIi®/WiMAX™: Intel® Wireless WiFi Link 5150/5350 (Subject to availability) • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* •...
  • Page 13 Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% •...

  • Page 14: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 15: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description Microphone Internal microphone for sound recording. Acer Crystal Eye Web camera for video communication (only for certain models).

  • Page 16: Closed Front View

    Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touchpad Touch-sensitive pointing device which functions like a computer mouse.

  • Page 17: Left View

    Left View Icon Item Description Acer EasyPort IV Connects to Acer EasyPort IV (only for certain connector models). Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector).

  • Page 18: Right View

    Right View Icon Item Description Kensington lock Connects to a Kensington-compatible computer slot security lock. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive. button Emergency eject Ejects the optical drive tray when the computer is...

  • Page 19: Bottom View

    Memory Houses the computer's main memory. compartment Hard disk bay Houses the computer's hard disk (secured with screws). Acer DASP Protects the hard disk drive from shocks (Disk Anti-Shock and bumps (only for certain models). Protection) Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use.

  • Page 20: Indicators

    WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...

  • Page 21: Touchpad Basics (With Fingerprint Reader)

    Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and •...

  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 24: Hot Keys

    Icon Function Description <Fn> + <F1> Hotkey help Displays help on hotkeys. <Fn> + <F2> Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology. <Fn> + <F3> Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology.

  • Page 25: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.

  • Page 26: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start All Programs and click on Acer GridVista.
  • Page 27 Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the task bar.

  • Page 28: Hardware Specifications And Configurations

    Intel® Celeron® processor (see Processor Specification table for more information) Core logic Mobile Intel® GL40 Express Chipset CPU package Micro uPGA-478 Package Processor Specification Cache Core Item Cores Package Acer P/N Speed Speed Tech Size Voltage P9500 2.53 GHz 1066 MHz 45 nm 6 MB 1.050V - KC.95001.DPP...
  • Page 29 BIOS package ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3, C4, C6 and S3, S4 for mobile CPU Supported protocols Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control •...
  • Page 30 Memory Combinations Slot 1 Slot 2 Total Memory 512MB 512MB 1024MB 1024MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB...
  • Page 31 LAN Interface Item Specification LAN Chipset BROADCOM BCM5764M LAN connector type RJ-45 LAN connector location Left side Bluetooth Interface Item Specification Vendor and Model Broadcom BT Module PK320001F90 Radio Technology FHSS Operating Frequency 2402 ~ 2480MHz ISM band Channel Numbers 79 channels with 1MHz BW Transmitter Output Power -6~4dBm output power for class2 operation...
  • Page 32 Hard Disk Drive Interface (cont.) Item Specification Vendor & Model Name Hitachi Hitachi Segate ST9250827AS HTS542525K9SA00 HTS543232L9A300 ST9160827AS HTS542516K9SA00 HTS543225L9A300 ST9120817AS HTS542512K9SA00 HTS543216L9A300 Capacity (MB) 250, 160, 120 320, 250, 160 250, 160, 120 Bytes per sector Data heads 4, 3, 2 4, 3, 2 4, 3, 2 Drive Format...
  • Page 33 Item Specification Formats Supported KODAK Photo CD Single and Multi-session • CD Extra (CD PLUS) • Video CD • CD text data (Read / Write) • CD-R discs (Read / Write) • CD-RW discs (Read / Write) • DVD-ROM • DVD-R Ver.2.0 &...
  • Page 34 Item Specification Maximum Read Speed CD-DA (Audio Play) CAV 10X • CD-DA (DAE) CAV 24X • Mixed CD: • Audio CAV 24X (DAE), CAV 10X (Audio Play) • Data CAV 24X • Video-CD CAV 16X • DVD-Video Play CAV 4X (SINGLE, DUAL) •...
  • Page 35 Audio Interface Item Specification Audio Controller REALTEK ALC268-VB1-GR Audio onboard or optional Onboard Mono or Stereo Stereo Resolution High Definition Internal microphone AC-coupled input, 100 mVP-P maximum Internal speaker / Quantity 2W Speaker (Right / Left) x2 Video Memory Item Specification Chipset Integrated VGA solution for Cantiga GL...
  • Page 36 Battery Item Specification Vendor & model name Sanyo Sony Battery Type TM-2007A Li-Ion TM-2007A Li-Ion Pack capacity 4400mAh 7200mAh Number of battery cell Package configuration 3S2P 3S3P LCD 14.1” Item Specification Vendor/model name AUO B141EW04 V3/V4 Screen Diagonal (mm) 357.7 (14.1 W”) Active Area (mm) 303.7(H) x 189.8 (V) Display resolution (pixels)
  • Page 37 LCD Inverter Item Specification Vendor & model name YEC YNV-C01H Input voltage (V) 9 ~ 20 Input current (mA) 0.08 ~ 0.6 Output voltage (V, rms) Typical 680 Output current (mA, rms) 2.0 ~ 6.8 (mA) Output voltage frequency (KHz) 45~70 AC Adapter Item...
  • Page 38 Chapter 1...

  • Page 39: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 40: Information

    ATAPI Model Name: Slimtype DVD A DS8A2S System BIOS Version: v0.16-T6 VGA BIOS Version: nVidia NB9M-GS VER62.98.1F.00.00 Serial Number: Asset Tag Number: Product Name: TravelMate 4730 Manufacturer Name: Acer UUID: DCEB0597-DE29-11D3-444C-001B38D96A6F ↑↓ Help Select Item F5/F6 Change Values Setup Default ←→ Exit...

  • Page 41: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. InsydeH20 Setup Utility Rev. 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help System Time [13:04:04] This is the help for the System Date...

  • Page 42: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
  • Page 43 Parameter Description Submenu Items Enter the USB Configuration menu. • USB Driver Select Configuration • EHCI 1 and 2 • UHCI 1 to 5 • Per-Port Control • USB Port 1 to 11 Chipset Enter the Chipset Configuration menu. • Port 80h Cycles Configuration •...

  • Page 44: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Rev. 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help Supervisor Password Is: Clear Install or Change the User Password Is: Clear password and the length HDD Password Is:...

  • Page 45: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).

  • Page 46: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

  • Page 47: Power

    Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. InsydeH20 Setup Utility Rev. 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help Advanced CPU Control These items control Platform Power Management various CPU parameters.
  • Page 48 Parameter Description Submenu Items Platform Power Enter the Platform Power Management • PCI Clock Run Management menu. • _CST - C4 Latency Value • C4 on C3 - Deeper Sleep ACPI S3 Enable or Disable ACPI S1/S3 Sleep State. Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs.

  • Page 49: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Rev.

  • Page 50: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydeH20 Setup Utility Rev. 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help Exit Saving Changes Exit System Setup and Exit Discarding Changes save your changes to Load Setup Defaults...

  • Page 51: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (such as USB HDD) before you use the Phlash utility.
  • Page 52 In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the following message displays. Shutdown or reboot base on iflash.bat command.

  • Page 53: Remove Hdd/Bios Utility

    Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in wrong HDD password three times, Hdd password error code displays. See the image • below. To reset the HDD password, run HDD_PW.EXE as follows: Key in hdd_pw 15494 0 Press 2.
  • Page 54 Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
  • Page 55 Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Chapter 2...
  • Page 56 Chapter 2...

  • Page 57: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 58: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 59: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 60: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).

  • Page 61: Removing The Sd Dummy Card

    Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3...

  • Page 62: Removing The Newcard Dummy Card

    Removing the NewCard dummy card 1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy. 2. Pull it out from the slot. Chapter 3...

  • Page 63: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 50. 2. Loosen the five captive screws in the Memory, HDD, and WLAN bays as shown. Memory Cover Cover WLAN Cover 3. Carefully open the memory cover. 4. Remove the HDD cover as shown. Chapter 3...
  • Page 64 5. Remove the WLAN cover as shown. Chapter 3...

  • Page 65: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Covers” on page 53. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4.

  • Page 66: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Covers” on page 53. 3. Remove the adhesive tape and disconnect the antenna cables from the WLAN board. 4. Move the antenna cables away and remove the two screws on the WLAN board to release the WLAN board. Step Size Quantity...
  • Page 67 5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the WLAN bracket. Chapter 3...

  • Page 68: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Covers” on page 53. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 69 5. Remove the four screws securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 (NL) 6. Remove the HDD from the carrier. Chapter 3...

  • Page 70: Removing The Optical Drive Module

    Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 50. 2. See “Removing the Lower Covers” on page 53. 3. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*5(NL) 4. Using a screw driver, push the ODD module through the chassis and pull to remove it from the main unit. Chapter 3...
  • Page 71 5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step Size Quantity Screw Type ODD Bracket M2*3 (NL) 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7.

  • Page 72: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Part No. Switch Cover M2.5*3 (NL) 86.TQ602.001 Keyboard M2*3 (NL) 86.TQ602.005 Power Board M2*3 (NL) 86.TQ602.005 Launch Board M2*3 (NL) 86.TQ602.005 LCD Module M2.5*9 (NL) 86.TQ602.003 M2.5*5 (NL) 86.TQ602.002 Upper Cover M2.5*9 (NL)
  • Page 73 Step Screw Quantity Part No. Thermal Module M2.5*3.2 (INTEL) 86.TQ602.009 M2*3 (VGA) 86.TQ602.008 VGA Module M2*5 (NL) 86.TQ602.006 Chapter 3...

  • Page 74: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 50. 2.

  • Page 75: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Switch Cover” on page 64. 2. Remove the two screws securing the keyboard to the upper case. Step Size Quantity Screw Type Keyboard M2*3 3. Lift the keyboard as shown to remove from the chassis. 4.

  • Page 76: Removing The Power Board

    Removing the Power Board 1. See “Removing the Keyboard” on page 65. 2. Disconnect the Power Board cable from the mainboard. 3. Remove the two securing screws from the Power Board. NOTE: The left hand securing screw is shared by the eKey Board. Step Size Quantity...

  • Page 77: Removing The Launch Board

    Removing the Launch Board 1. See “Removing the Keyboard” on page 65. 2. Disconnect the Launch Board cable from the mainboard. 3. Remove the two securing screws from the Launch Board. NOTE: The right hand securing screw is shared by the Power Board. Step Size Quantity...

  • Page 78: Removing The Antenna

    Removing the Antenna 1. See “Removing the WLAN Module” on page 56. 2. Remove the Antenna Cables from the securing guides as shown. 3. Turn the computer over, remove the adhesive tape and disconnect the FCC cables to expose the antenna cables underneath.
  • Page 79 6. Turn the computer over, and remove the cable from the mainboard as shown. 7. Remove the Antenna Cables from the housing well as shown. NOTE: Place the cables to one side to avoid damage. Chapter 3...

  • Page 80: Removing The Lcd Module

    Removing the LCD Module 1. See “Removing the Keyboard” on page 65. 2. See “Removing the Antenna” on page 68. 3. Remove the two securing screws from the bottom of the chassis. Step Size Quantity Screw Type LCD Module M2.5*9 (NL) 4.
  • Page 81 5. Remove the four securing screws (two on each side) connecting the LCD module. Step Size Quantity Screw Type LCD Module M2.5*9 (Red callout) LCD Module M2.5*5 (Blue callout) 6. Carefully remove the LCD module from the chassis. Chapter 3...

  • Page 82: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the LCD Module” on page 70. 2. Turn the computer over. Remove the sixteen screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5x9 3. Turn the computer over and disconnect the seven cables from the mainboard as shown. Chapter 3...
  • Page 83 Disconnect A as shown. If necessary, remove FFC G Pull back the securing strip and disconnect B and C before beginning. as shown. Remove the antenna cables from the housing and Release the securing latches and disconnect E as pull back away from the upper cover. shown.
  • Page 84 Disconnect the Power Board FFC (E) first before Release the securing latches and disconnect F as removing FFC D. Pull back the locking latches to shown. release D. Release the securing latches and disconnect G as shown. 4. Remove the single screw on the top panel. Step Size Quantity...
  • Page 85 5. Grasp the top left corner first and pry the cover off. 6. Continue moving from left to the right corner and pry it off the lower cover. 7. Move to the bottom right corner and pry it up. Chapter 3...
  • Page 86 8. The Upper Cover can now be removed from the lower base. Chapter 3...

  • Page 87: Removing The Finger Print Reader

    Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 72. 2. Remove the securing screw from the Finger Print Reader board, and ensure the FFC is free of the upper cover. Step Size Quantity Screw Type Finger Print M2.5*3 (NL) Reader...
  • Page 88 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. 5. Pull the Finger Print Reader FFC through the touchpad bracket taking care not to fray the cable. Chapter 3...

  • Page 89: Removing The Touch Pad Bracket

    Removing the Touch Pad Bracket 1. See “Removing the Upper Cover” on page 72. 2. Peel back the Finger Print Reader FFC to expose the Touch Pad connector. 3. Disconnect the Touch Pad FFC from the Touch Pad board. 4. Lift up the covering and remove the securing screw. Step Size Quantity...
  • Page 90 5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Chapter 3...

  • Page 91: Removing The Left Speaker Module

    Removing the Left Speaker Module 1. See “Removing the Upper Cover” on page 72. 2. Peel back the adhesive strip to expose the speaker cabling. 3. Remove the two securing screws. Step Size Quantity Screw Type Left Speaker M2.5*3 (NL) Module 4.

  • Page 92: Removing The Right Speaker Module

    Removing the Right Speaker Module 1. See “Removing the Upper Cover” on page 72. 2. Remove the two securing screws from the speaker module. Step Size Quantity Screw Type Right Speaker M2.5*3 (NL) Module 3. Grip the Speaker Module and remove. Chapter 3...

  • Page 93: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 72. 2. Remove the adhesive strip to expose the Bluetooth cable. 3. Disconnect the bluetooth cable as shown. 4. Lift the corner of the module up, then grasp to remove. Chapter 3...

  • Page 94: Removing The Modem Module

    Removing the Modem Module 1. See “Removing the Upper Cover” on page 72. 2. Disconnect the RJ-11 cable as shown. 3. Remove the two (2) securing screws. Step Size Quantity Screw Type Modem Module M2*3 (NL) 4. Lift the module and remove from the lower cover as shown. Chapter 3...

  • Page 95: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the LCD Module” on page 70. 2. See “Removing the Upper Cover” on page 72. 3. See “Removing the Modem Module” on page 84. 4. Turn the lower base over on a clean surface, and disconnect the DC-IN cable as shown. IMPORTANT:Ensure the cable can easily pass through the lower cover during mainboard disassembly.
  • Page 96 6. Remove the two securing screws from the Mainboard. Step Size Quantity Screw Type Mainboard M2.5*9 (NL) Green call out Mainboard M2.5*3 (NL) Red call out 7. Lift the mainboard to expose the DC-IN jack and USB cable. 8. Remove the DC-IN jack and USB cable as shown. Chapter 3...
  • Page 97 9. Grasp the mainboard by both sides and pivot upwards to remove. CAUTION: Ensure the I/O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard. Chapter 3...

  • Page 98: Removing The Usb Board

    Removing the USB Board 1. Remove the mainboard. See “Removing the Mainboard” on page 85. 2. Remove cable from the USB board. 3. Remove the two securing screws from the USB board and lift clear of the chassis. Chapter 3...

  • Page 99: Removing The Rj-11 Port

    Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 85. 2. Disconnect the RJ-11 cable from the modem module. 3. Grasp the cable and gently lift it out of the housing well. 4. If necessary insert tweezers in the RJ-11 jack, lift the RJ-11 jack from the base. Chapter 3...

  • Page 100: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Mainboard” on page 85. 2. Remove the eight securing screws from the Thermal Modules. Step Size Quantity Screw Type CPU Thermal M2.5*3.2 Module (red call out) VGA Thermal M2*3 Module (blue call out) 3.
  • Page 101 4. Lift the Thermal Module clear of the Mainboard. Chapter 3...

  • Page 102: Removing The Cpu

    Removing the CPU 1. See “Removing the Thermal Module” on page 90. 2. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 3. Lift the CPU clear of the Mainboard. Chapter 3...

  • Page 103: Removing The Vga Module

    Removing the VGA Module 1. See “Removing the Mainboard” on page 85. 2. Remove the two securing screws from the VGA Module. Step Size Quantity Screw Type VGA Module M2*5 (NL) 3. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown. Chapter 3...

  • Page 104: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No. LCD Bezel M2.5*5 (NL) 86.TQ602.002 Inverter Board M2.5*5 (NL) 86.TQ602.002 Camera Module M2*3 (NL) 86.TQ602.005 Camera Board M2*2.3 (NL) 86.TQ602.004 LCD Brackets M2*3 (NL) 86.TQ602.005 Chapter 3...

  • Page 105: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 70. 2. Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Step Size Quantity Screw Type LCD Bezel M2.5*5 (NL) 3.

  • Page 106: Removing The Inverter Board

    Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 95. 2. Remove the securing tapes from the left and right sides of the Inverter board as shown. 3. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. Step Size Quantity...

  • Page 107: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module bracket. Step Size Quantity Screw Type Camera Module M2*3 (NL) bracket Chapter 3...
  • Page 108 4. Lift the Camera Bracket with the Camera Module (A) and remove the single securing screw (B). Step Size Quantity Screw Type Camera Board M2*2.3 5. Place your finger on the top of the module and pry it away from the bracket. 6.

  • Page 109: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the LCD Bezel” on page 95. 2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover. Chapter 3...

  • Page 110: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 99. 2. Turn the LCD panel over to expose the rear. Peel off the mylar strip and remove the FPC cable. 3. Grip the FPC cable and lift upward to detach the adhesive pads. 4.

  • Page 111: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 99. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tabs securing the left and right antennas to the LCD module. 4.

  • Page 112: Removing The Mic Module

    Removing the MIC Module 1. See “Removing the LCD Panel” on page 99. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3...

  • Page 113: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. Secure the cable by pressing down on the securing strip.
  • Page 114 4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 5. Replace the antenna cables and assembly. 6. Replace the tabs securing the left and right antennas to the LCD module. 7.
  • Page 115 8. Align the hinges with the LCD back cover and replace the LCD panel. 9. Replace the camera board in the bracket. 10. Replace the securing screw on the camera board. 11. Replace the Camera Module in the bottom cover. 12.
  • Page 116 13. Connect the Camera Module cable as shown. 14. Connect the right Inverter board cable as shown. 15. Connect the left Inverter board cable as shown. 16. Replace the adhesive strips on the left and right sides of the Inverter board as shown NOTE: Tuck the cables securely to prevent damage to the cables or module.

  • Page 117: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Align the edge of the bezel with the bottom cover and replace the LCD Module. 2. Replace the four securing screws and the four screw caps on the LCD module. Chapter 3...

  • Page 118: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the VGA Module 1. Insert the VGA Module as shown. 2. Replace the two securing screws on the VGA Module. Replacing the CPU 1. Carefully turn the mainboard upside down (CPU 2. Using a flat-tipped screw driver, lock the CPU in side up), and insert the CPU into the CPU bracket the socket as shown.

  • Page 119: Replacing The Thermal Module

    Replacing the Thermal Module 1. Align and place the Thermal Module in the on the 2. Connect the fan module cable to the mainboard. mainboard as shown. 3. Replace the eight securing screws from the Thermal Module. Replacing the RJ-11 Port 1.
  • Page 120 3. Connect the RJ-11 cable to the modem module as shown. Chapter 3...

  • Page 121: Replacing The Mainboard

    Replacing the Mainboard 1. Replace the USB cable under the mainboard as 2. Replace the power jack in the Lower Cover and shown. secure by pressing the cable in the housing well. 3. Replace the Bluetooth connector as shown. 4. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, rear edge first, and press down to install.

  • Page 122: Replacing The Modem Module

    Replacing the Modem Module 1. Align the screw sockets and replace the modem 2. Replace the two securing screws. module and insert the module in mainboard. 3. Connect the modem cable as shown Replacing the USB Board 1. Replace the USB board on the lower base and secure with the single screw (provided). Chapter 3...

  • Page 123: Replacing The Bluetooth Board

    2. With the mainboard removed from the lower base, replace the USB cable. Replacing the Bluetooth Board 1. Position the module over the aligning pins and 2. Replace the bluetooth cable as shown. insert in place. 3. Replace the adhesive strip to secure the cable. Chapter 3...

  • Page 124: Replacing The Right Speaker Module

    Replacing the Right Speaker Module 1. Replace the speaker module on the lower cover as shown. 2. Replace the two securing screws. Chapter 3...

  • Page 125: Replacing The Launch Board

    Replacing the Launch Board 1. Insert the left edge of the Launch Board into place 2. Replace the two securing screws and pivot the board to replace in the lower base. 3. Connect the launch board cable to the mainboard. Chapter 3...

  • Page 126: Replacing The Finger Print Reader

    Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the bracket as shown. 3. Replace the single securing screw. Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover.

  • Page 127: Replacing The Left Speaker Module

    3. Replace the adhesive strip over the Touch Pad. 4. Replace the Touch Pad FFC as shown. Replacing the Left Speaker Module 1. Align and replace the Speaker Module in the upper 2. Replace the two securing screws as shown. case.

  • Page 128: Replacing The Upper Cover

    Replacing the Upper Cover 1. Starting with the rear, align the upper cover with the lower cover, taking care to not force in place. 2. Connect the seven cables on the mainboard as shown. Chapter 3...

  • Page 129: Replacing The Lcd Module

    3. Replace the single securing screw on the top panel. 4. Turn the computer over. Replace the sixteen screws on the bottom panel. Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis. Chapter 3...
  • Page 130 2. Replace the four securing screws (two on each side) securing the LCD module. 3. Connect the LCD, MIC and back light cables. Chapter 3...

  • Page 131: Replacing The Antenna Cables

    4. Turn the computer over and replace the two securing screws on the bottom of the chassis. Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1.
  • Page 132 5. Replace the Antenna Cables in the housing well in the bottom base as shown. 6. Turn the computer over and replace the FFC cables. Chapter 3...

  • Page 133: Replacing The Keyboard

    Replacing the Keyboard 1. Align the FFC with the connector and press the 2. Turn the keyboard over and press down to secure. latch down to secure. 3. Replace the two securing screws. Replacing the Switch Cover 1. Insert the back of the Switch Cover as shown and 2.
  • Page 134 3. Turn the computer over and replace the five securing screws. Chapter 3...

  • Page 135: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2.

  • Page 136: Replacing The Dimm Modules

    3. Replace the HDD holder over the HDD. 4. Insert the back first and angle the HDD in place. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown.

  • Page 137: Replacing The Odd Module

    Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Turn the ODD over and replace the three securing ODD cover on the new ODD Module. screws. 3. Slide Module in chassis and press until Module is 4.

  • Page 138: Replacing The Newcard And Sd Card Trays

    3. Replace the WLAN Cover. 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Replace the two screws to secure in place. Replacing the NewCard and SD Card Trays 1. Insert the NewCard and push into the slot until 2.

  • Page 139: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 140: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 141: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 142: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 48. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 143: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 144: Touchpad Failure

    Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 145: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed.

  • Page 146: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

  • Page 147: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 148: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 149 Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 150 Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. Restart the computer and press F2 to enter the BIOS Utility. Check that the drive is detected in the ATAPI Model Name field on the Information page.

  • Page 151: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 152: Wireless/Wimax Function Failure

    Wireless/WiMAX Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth function fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 153: Robson Module Failure

    If the Robson Module fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 154: Fingerprint Reader Failure

    Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 155: Hdmi Switch Failure

    HDMI Switch Failure If the HDMI Switch fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 156: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

  • Page 157: Intermittent Problems

    Issue” on page 130.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 158: Post Codes Tables

    POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. Port 80 POST Codes The following table details the Port 80 POST codes and drivers used in the POST. Port 80 Port 80 Driver Name Driver Name Code Code...
  • Page 159 Port80 Port80 Driver Name Driver Name Code Code SmmDisp HiiDatabase SmmReloc OemSetupBrowser SmmRuntime Font(English) SmmThunk Font(French) OemServices Font(Chinese) ChipsetInit UnicodeCollation SmmAccess ConPlatform PciHostBridge ConSplitter PciExpress GraphicsConsole GmchMbi Terminal IchInit VgaClass IdeController SaveMemoryConfig SataController AcpiSupport IchSmbusLight AcpiPlatform SmmControl DataHub Ich7MSmmDispatcher DataHubStdErr IsaAcpiDriver GenericMemoryTest DiskIo...

  • Page 160: Post Keys And Messages

    POST Keys and Messages The following keys are available during POST. Function Enter into Setup Menu Enter into Boot Manager The following messages display during POST: Before press function key CPUID: XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press [PXE HOT KEY] go to PXE Setup Menu After press function key If user pressed F2...

  • Page 161: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Location Description Location Description Internal Speaker Conn. (Left) JLVDS1 LVDS Conn. Internal Speaker Conn. (Right) JMDC1 MDC Conn. Internal K/B Conn. JPCM1 PCMCIA Conn. Internal Mic. Conn. (analog) Touch Pad button (Left) Function Board Conn.

  • Page 162: Bottom View

    Bottom View Location Description Location Description JP11 USB Board Conn. JSATA2 SATA HDD Conn. JP12 FAN Conn. JMINI1 Mini Card Slot PJP1 DC-in Cable Conn. JMINI2 Mini Card Slot (WLAN) PJP2 Battery Pin Header (connection JDIMM1 SO-DIMM Slot with Battery Board) JDOCK1 Cable Dock Conn.

  • Page 163: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 4330. TravelMate 4330 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item...

  • Page 164: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 165: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 166: Travelmate 4330 Exploded Diagrams

    TravelMate 4330 Exploded Diagrams Main Module Item Description Part No. Item Description Part No. Keyboard KB.INT00.002 DC in cable 50.TQ602.004 Upper Case 60.TQ602.001 Lower Case 60.TRN02.001 Mainboard MB.TRR02.001 Middle Cover 42.TQ602.001 Modem FX.22500.021 Thermal Module 60.TQ602.006 Battery Board 55.TQ602.004 Chapter 6...

  • Page 167: Lcd Module

    LCD Module Item Description Part No. Item Description Part No. Camera Module 57.TQ602.001 MIC Cable 23.TQ602.004 Camera Bracket 33.TQ602.006 LCD Bracket 33.TQ602.004 Right LCD Cable 50.TQ602.009 Antenna Right 50.TQ602.010 LCD Bracket 33.TQ602.005 Inverter Board 19.TQ602.001 Left Antenna Left 50.TQ602.007 LCD Cover 60.TQ602.003 LCD Bezel 60.TQ602.005...

  • Page 168: Travelmate 4330 Fru List

    TravelMate 4330 FRU List Category Description Acer P/N. Adapter ADAPTER 65W 3PIN DELTA SADP-65KB AP.06501.013 ADAPTER 65W 3PIN DELTA SADP-65KB BFJA LV4 AP.06501.014 LF OBL ADAPTER 65W 3PIN LITEON PA-1650-02AC AP.06503.016 ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP.0650A.010 ADAPTER 90W 3PIN DELTA ADP-90SB BBEA AP.09001.013...
  • Page 169 Category Description Acer P/N. USB BOARD 55.TQ602.005 MINI CARD T60H976.00 (FW-06) 54M XB63- NI.23600.007 ATHEROS MINI CARD T77H030.00 54MBPS BCM4312- NI.23600.029 BROADCOM MINI CARD 05I T77H053.00 150M XB91-ATHEROS NI.23600.030 Cable BLUE TOOTH CABLE 50.TQ602.001 RJ11 CABLE 50.TQ602.002 USB CABLE 50.TQ602.003 DC-IN CABLE 65W (UMA) 50.TQ602.004...
  • Page 170 Category Description Acer P/N. POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007...
  • Page 171 Category Description Acer P/N. RAM DOOR 42.TQ602.005 HDD DOOR FOR W/O DASP(K2) 42.TRN02.001 HDD CARRIER FOR W/O DASP(K2) 33.TRN02.001 MINI DOOR 42.TQ602.007 PCMCIA DUMMY CARD 42.TQ602.008 SD DUMMY CARD 42.TQ602.009 Chapter 6...
  • Page 172 Category Description Acer P/N. CPU/Processor CPU CELERON SLB6M CM575 2G LF80537NF0411M SLB6M M0 CPU CELERON SLB6L CM585 2.16G LF80537NF0481M SLB6L M0 CPU CELERON SLB6J CMT1600 1.66G LF80537NF0281MN SLB6J M0 CPU CELERON SLB6H CMT1700 1.83G LF80537NF0341MN SLB6H M0 CPU INTEL PDC SLB6E PMDT3200 2G LF80537GG041F SLB6E M0 CPU INTEL PDC SLB6D PMDT3400 2.16G...
  • Page 173 Category Description Acer P/N. HDD SATA 120G 5400RPM HGST KH.12007.014 HT542512K9SA00 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX KH.12004.007 HDD SATA 120G 5400RPM SEAGATE KH.12001.032 ST9120817AS HDD SATA 120G 5400RPM WD WD1200BEVS- KH.12008.019 22USTO HDD SATA 160G 5400RPM HGST KH.16007.016 HTS542516K9SA00 HDD SATA 160G 5400RPM TOSHIBA MK1646GSX KH.16004.002...
  • Page 174 Category Description Acer P/N. KEYBOARD SPANISH BLACK TM KB.INT00.009 KEYBOARD SWEDISH (SD/FN) BLACK TM KB.INT00.008 KEYBOARD SWITZERLAND BLACK TM KB.INT00.007 KEYBOARD THAILAND BLACK TM KB.INT00.006 KEYBOARD TURKISH BLACK TM KB.INT00.005 KEYBOARD UK BLACK TM KB.INT00.004 KEYBOARD HEBREW BLACK TM KB.INT00.003 KEYBOARD JP BLACK TM KB.INT00.019...
  • Page 175 Category Description Acer P/N. LCD BRACKET-L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW PAD 47.TQ602.001 ASSY LCD MODULE 14.1 IN. WXGA N-GLARE W/ 6M.TRN02.001 ANTENNA PLASTIC LCD PANEL NG 14.1 WXGA AUO B141EW04-V3 LK.14105.019 LF 200nit 16ms LCD PANEL NG 14.1 WXGA SAM LTN141W3-L01-2 LK.14106.013...
  • Page 176 Category Description Acer P/N. LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 SCREW PAD 47.TQ602.001 ASSY LCD MODULE 14.1 IN. WXGA GLARE W/ 6M.TRP02.002 ANTENNA CCD PLASTIC LCD PANEL G 14.1 WXGA AUO B141EW04-V4 LF LK.14105.018 200nit 16ms LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J LK.14106.014...
  • Page 177 Category Description Acer P/N. LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW PAD 47.TQ602.001 ASSY LCD MODULE 14.1 IN. WXGA GLARE W/ 6M.TRN02.002 ANTENNA PLASTIC LCD PANEL G 14.1 WXGA AUO B141EW04-V4 LF LK.14105.018 200nit 16ms LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J...
  • Page 178 Category Description Acer P/N. LCD BEZEL FOR W/O CCD 60.TR402.001 LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 SCREW PAD 47.TQ602.001 Mainboard MAINBOARD TM4330/EX4230 INTEL GL40 ICH9 MB.TRR02.001 BROADCOM BCM5764 UNIZION 3.3V AU F ACER LOGO W/O 1394 LF Chapter 6...
  • Page 179 Category Description Acer P/N. Memory RAM 512MB DDRII 667 NANYA KN.51203.032 NT512T64UH8B0FN-3C RAM 512MB DDRII 667 SAMSUNG KN.5120B.026 M470T6464QZ3-CE6 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6- KN.5120G.024 RAM 1GB DDRII 667 NANYA NT1GT64U8HB0BN- KN.1GB03.014 RAM 1GB DDRII 667 HYNIX HYMP112S64CP6-Y5 KN.1GB0G.012 RAM 1GB DDRII 667 INFINEON KN.1GB02.036...

  • Page 180: Screw List

    Screw List Category Description Acer P/N Screw M2.5*3 (NL) 86.TQ602.001 M2.5*5 (NL) 86.TQ602.002 M2.5*9 (NL) 86.TQ602.003 M2*2.3 (NL) 86.TQ602.004 M2*3 (NL) 86.TQ602.005 M2*5 86.TQ602.006 M3*3 (NL) 86.TQ602.007 M2*3 (VGA) 86.TQ602.008 M2.5*3.2 (INTEL) 86.TQ602.009 Chapter 6...
  • Page 181 Chapter 6...

  • Page 182: Model Definition And Configuration

    Appendix A Model Definition and Configuration TravelMate 4330 Series Model Country Acer Part No Description TM4330- EMEA Germany LX.TRR0Z.047 TM4330-571G16Mn VB32TRDE1 CM575 571G16Mn MC UMACF 1*1G/160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_DE14 TM4330- EMEA Germany LX.TRR0Z.048 TM4330-571G16Mn VB32TRDE1 CM575 571G16Mn MC UMACF 1*1G/160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_DE13 TM4330-...
  • Page 183 Model Country Acer Part No Description TM4330- EMEA Eastern LX.TRR0Z.034 TM4330-571G16Mn VB32TREU7 CM575 571G16Mn Europe MC UMACF 1*1G/160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_ENG1 TM4330- EMEA Eastern LX.TRR0Z.035 TM4330-571G16Mn VB32TREU6 CM575 571G16Mn Europe MC UMACF 1*1G/160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_CS21 TM4330- EMEA Eastern LX.TRR0Z.036 TM4330-571G16Mn VB32TREU3 CM575 571G16Mn...
  • Page 184 Model Country Acer Part No Description TM4330- EMEA Turkey LX.TRR0Z.017 TM4330-571G16Mn EM CM575 571G16Mn VB32TRTR1 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_TR42 TM4330- EMEA Middle East LX.TRR0Z.018 TM4330-571G16Mn EM CM575 571G16Mn VB32TRME2 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_AR24 TM4330- EMEA Middle East LX.TRR0Z.011...
  • Page 185 Model Country Acer Part No Description TM4330- EMEA South Africa LX.TRR0Z.015 TM4330-571G16Mn EM CM575 571G16Mn VB32TRZA1 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_FR24 TM4330- EMEA South Africa LX.TRR0Z.016 TM4330-571G16Mn EM CM575 571G16Mn VB32TRZA2 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_EN18 TM4330- EMEA South Africa LX.TRR0Z.019...
  • Page 186 Model Country Acer Part No Description TM4330- EMEA Luxembourg LX.TRR0X.031 TM4330-162G16Mn CMT1600 162G16Mn VHP32TRLU1 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_IT42 TM4330- EMEA Norway LX.TRR0X.027 TM4330-162G16Mn CMT1600 162G16Mn VHP32TRNO1 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_NO12 TM4330- EMEA Russia LX.TRR0X.028 TM4330-162G16Mi CMT1600 162G16Mi VHP32TRRU1 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bg_FP_0.3D_AN_RU11...
  • Page 187 Model Country Acer Part No Description TM4330- EMEA Hungary LX.TRR0X.019 TM4330-162G16Mn CMT1600 162G16Mn VHP32TRHU1 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_HU11 TM4330- EMEA Slovenia/ LX.TRR0X.020 TM4330-162G16Mn CMT1600 162G16Mn Croatia VHP32TRSI1 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_EN12 TM4330- EMEA Portugal LX.TRR0X.014 TM4330-162G16Mn CMT1600 162G16Mn...
  • Page 188 Model Country Acer Part No Description TM4330- EMEA Middle East LX.TRR0X.005 TM4330-162G16Mn EM CMT1600 162G16Mn VHP32TRME9 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_FR22 TM4330- EMEA Middle East LX.TRR0X.006 TM4330-162G16Mn EM CMT1600 162G16Mn VHP32TRME6 MC UMACF 1*2G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_EN15 TM4330- EMEA Middle East LX.TRR0X.003...
  • Page 189 Model Country Acer Part No Description TM4330- EMEA Norway LX.TRR0X.067 TM4330-571G16Mn CM575 571G16Mn VHP32TRNO1 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_NO12 TM4330- EMEA Russia LX.TRR0X.066 TM4330-571G16Mi CM575 571G16Mi VHP32TRRU1 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bg_FP_0.3D_AN_RU11 TM4330- EMEA Sweden/ LX.TRR0X.065 TM4330-571G16Mn CM575 571G16Mn Finland...
  • Page 190 Model Country Acer Part No Description TM4330- EMEA Slovenia/ LX.TRR0X.054 TM4330-571G16Mn CM575 571G16Mn Croatia VHP32TRSI1 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_EN12 TM4330- EMEA Portugal LX.TRR0X.053 TM4330-571G16Mn CM575 571G16Mn VHP32TRPT1 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_PT12 TM4330- EMEA Spain LX.TRR0X.052 TM4330-571G16Mn CM575 571G16Mn...
  • Page 191 Model Country Acer Part No Description TM4330- EMEA Middle East LX.TRR0X.041 TM4330-571G16Mn EM CM575 571G16Mn VHP32TRME6 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_EN15 TM4330- EMEA Middle East LX.TRR0X.040 TM4330-571G16Mn EM CM575 571G16Mn VHP32TRME2 MC UMACF 1*1G/ 160/BT/6L/5R/ CB_bgn_FP_0.3D_AN_AR23 TM4330- EMEA Switzerland LX.TRR0X.039...
  • Page 192 Model Memory 1 HDD 1(GB) TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mi TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mi TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG...
  • Page 193 Model Memory 1 HDD 1(GB) TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG...
  • Page 194 Model Memory 1 HDD 1(GB) TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG...
  • Page 195 Model Memory 1 HDD 1(GB) TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG SO2GBII6 N160GB5.4KS NSM8XS 162G16Mn TM4330- N14.1WXGAG...
  • Page 196 Model Memory 1 HDD 1(GB) TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mn TM4330- N14.1WXGAG...
  • Page 197 Model Memory 1 HDD 1(GB) EX4230- N14.1WXGA SO2GBII6 N120GB5.4KS NSM8XS 572G12Mn EX4230- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 571G16Mi EX4230- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 161G16Mi EX4230- N14.1WXGAG SO1GBII6 N160GB5.4KS NSM8XS 171G16Mi EX4230- N14.1WXGAG SO1GBII6 N120GB5.4KS NSM8XS 161G12Mi EX4230- N14.1WXGAG SO1GBII6 N120GB5.4KS NSM8XS 171G12Mi EX4230- N14.1WXGA...
  • Page 198 Model Extra SW1 Card Reader Wireless LAN Bluetooth TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn...
  • Page 199 Model Extra SW1 Card Reader Wireless LAN Bluetooth TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn...
  • Page 200 Model Extra SW1 Card Reader Wireless LAN Bluetooth TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 162G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 162G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 162G16Mn...
  • Page 201 Model Extra SW1 Card Reader Wireless LAN Bluetooth TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn...
  • Page 202 Model Extra SW1 Card Reader Wireless LAN Bluetooth TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn TM4330- McAfee 5 in 1-Build in 3rd WiFi 1x2 BGN BT 2.0 571G16Mn...
  • Page 203 Appendix A...
  • Page 204 Appendix A...

  • Page 205: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 206: Microsoft® Windows® Vista Environment Test

    Microsoft Windows Vista Environment Test ® ® Vendor Type Description Adapter 10001023 Adapter LITE-ON 65W 1.7x5.5x11 PA-1650-02AC LF level 4 LITE-ON 60002015 Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-OK065B13 LED HIPRO LF level 4 F0000183 Adapter DELTA 90W 1.7x5.5x11 ADP-90SB BBEA LF level 4 DELTA CN 10001023 Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue PA-1900-24AR LED...
  • Page 207 Vendor Type Description Camera 9999995 0.3M DV Chicony 0.3M DV Calla_2 ONE TIME VENDER 9999995 0.3M DV Suyin 0.3M DV Camellia_2 ONE TIME VENDER Card Reader 9999995 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD ONE TIME VENDER 10001067...
  • Page 208 Vendor Type Description 60002036 N120GB5.4KS HDD SEAGATE 2.5" 5400rpm 120GB ST9120817AS Corsair SEAGATE SATA LF F/W:3.AAA 60001922 N120GB5.4KS HDD TOSHIBA 2.5" 5400rpm 120GB MK1246GSX Leo BS SATA I TOSHIBA LF F/W:LB213J DIGI 60002005 N120GB5.4KS HDD HGST 2.5" 5400rpm 120GB HTS542512K9SA00 Bronco-B HGST SG SATA II LF F/W:C31P 60001994...
  • Page 209 Vendor Type Description 60002215 N14.1WXGAG LCD SAMSUNG 14.1" WXGA Glare LTN141W3-L01-J L6 LF SAMSUNG 200nit 16ms 60003089 N14.1WXGAG LCD LPL 14.1" WXGA Glare LP141WX3-TLN1 LF 200nit 16ms 10001038 N14.1WXGA LCD CMO 14.1" WXGA None Glare N141I3-L01 LF 200nit 10ms 60003316 N14.1WXGA LCD AUO 14.1"...
  • Page 210 Vendor Type Description 10001067 Cantiga-NB Intel Cantiga-NB for Montevina INTEL 10001067 Cantiga-NB Intel Cantiga-NB for Montevina INTEL 10001067 GL40 NB Chipset Intel CS GL40NB INTEL 60001922 NCB24XS ODD TOSHIBA COMBO 12.7mm Tray DL 24X TS-L463A LF W/O TOSHIBA bezel SATA DIGI 10001063 NCB24XS...
  • Page 211 Vendor Type Description 10000981 Antivirus application NIS MISC VGA Chipset 60001915 9MGSHM NVIDIA 9MGSHM w/ HDCP NVIDIA 22554573 82MEHM AMD 82MEHM w/ HDCP w/o Macrovision 60001915 9PGE2HM NVIDIA 9PGE2HM w/ HDCP NVIDIA VRAM 9999995 256M-GD3 256M-GD3 ONE TIME VENDER 9999995 256M-GD2 256M-GD2 ONE TIME...
  • Page 212 Appendix B...

  • Page 213: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 214 Appendix C...

  • Page 215: Index

    Index Display display AFLASH Utility hotkeys Antennas EasyTouch Failure Battery Pack Euro BIOS External Module Disassembly package Flowchart ROM size ROM type vendor Version Features BIOS Supports protocol Fingerprint Reader Failure 29–41 BIOS Utility Flash Utility Advanced FPC Cable Boot FRU (Field Replaceable Unit) List Exit Navigating...
  • Page 216 LCD Bezel Right Speaker Module LCD Brackets LCD Failure speakers LCD Module Disassembly hotkey Flowchart System LCD Panel Block Diagram lower cover Test Compatible Components Main Unit Disassembly Thermal Unit Failure Flowchart Mainboard Touch Pad Bracket media access touchpad on indicator hotkey MediaTouch Button Failure Touchpad Failure...
  • Page 217 Wireless Function Failure WLAN Board...

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