Before Calling For Service; Checklist - Manitowoc QM30 Installation And Use Manual

Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling for service.
Problem
Ice machine does not operate
Ice machine does not release ice or
is slow to harvest
Ice quality is poor (soft or not clear)
Part Number 000001772 07/08
Section 5

Before Calling for Service

Possible Cause
No electrical power to the ice machine
Toggle switch set improperly
Low air temperature around ice machine
Ice machine is dirty
Ice machine is not level
Low air temperature around ice machine
Poor incoming water quality
Water filtration is poor
Ice machine is dirty
Water inlet valve filter screen is dirty
Water softener is working improperly (if
applicable)
To Correct
Replace the fuse/reset the breaker/turn on
the main switch
Move the toggle switch to the ON position
Air temperature must be at least 10°C
(50°F)
Clean and sanitize the ice machine
Level the ice machine
Air temperature must be at least 10°C
(50°F)
Contact a qualified service company to
test the quality of the incoming water and
make appropriate filter recommendations
Replace the filter
Clean and sanitize the ice machine
Remove the water inlet valve and clean
the filter screen
Repair the water softener
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