Support And Other Resources; Information To Collect Before Contacting Hp; How To Contact Hp; Subscription Service - HP ProLiant DL360e User Manual

7 Support and other resources

Information to collect before contacting HP

Be sure to have the following information available before you contact HP:
Software product name
Hardware product model number
Operating system type and version
Applicable error message
Third-party hardware or software
Technical support registration number (if applicable)

How to contact HP

Use the following methods to contact HP technical support:
See the Contact HP worldwide website:
http://www.hp.com/go/assistance
Use the Contact hp link on the HP Support Center website:
http://www.hp.com/go/hpsc
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
notification of product enhancements, new driver versions, firmware updates, and other product
resources.

Related information

The following HP websites provide access to HP product information and user documents:
HP BladeSystem:
HP Servers:
HP Converged Network Adapters (CNA):
HP Infrastructure products:
http://www.hp.com/go/infrastructure
HP ProLiant Networking:
iLO: http://www.hp.com/go/ilo
Scripting Toolkit (STK):
http://www.hp.com/go/bladesystem
http://www.hp.com/go/servers
http://www.hp.com/servers/networking
http://www.hp.com/go/ProLiantSTK
After registering, you will receive email
http://www.hp.com/go/cna
Information to collect before contacting HP 195