Contacting Hp; Contacting Hp Technical Support Or An Authorized Reseller - HP DL120 - ProLiant - G5 User Manual

After the ROMPaq utility flashes the ROM for the selected devices, cycle power manually to reboot
4.
the system back into the operating system.
Option ROMPaqs have been retired as an upgrade delivery method for storage options. Firmware
upgrades for storage options are now delivered using Smart Components and Smart Component
deployment utilities.
For additional information about the ROMPaq utility, see the server documentation or the HP website
(http://www.hp.com/support).
Current firmware versions
Automatic firmware updates
Subscriber's Choice (http://www.hp.com/go/subscriberschoice)
Manual firmware updates
Download the latest firmware updates from the HP website
(http://h18023.www1.hp.com/support/files/server/us/romflash.html).
Updating firmware
To verify the firmware version, use HP Insight Diagnostics (on page 35).
To update the firmware, follow these basic steps:
Check the firmware version.
1.
Determine the current firmware version.
2.
Update the firmware to the current version supported for the hardware configuration.
3.
Verify the firmware update by checking the current firmware version.
4.
Drivers
HP drivers and utilities can be found on the Support CD. For the latest drivers and information on
supported operating systems, refer to the HP website (http://www.hp.com/support).
IMPORTANT:

Contacting HP

Contacting HP technical support or an authorized reseller (on page 73)
Server information you need (on page 74)
Operating system information you need (on page 75)

Contacting HP technical support or an authorized reseller

Before contacting HP, always attempt to resolve problems by completing the procedures in this guide.
Always perform a backup before installing or updating device drivers.
Troubleshooting 73