Solutions to Common Problems
Problem
Amount of coffee made is
too small.
Coffee maker will not make
coffee drinks from ground
coffee.
Display reads: "Please
Wait Heating"
Display reads: "Drawer
Full" (buttons also don't
work).
Display reads: "Machine
Ready - Drawer Out"
(buttons also don't work).
Display reads: "System
Off - Front Panel Open"
(buttons also don't work).
Display reads: "Clean
Group"
Display reads: "Xxxxxx
Group Error" (buttons also
don't work).
Display reads: "Timeout
Filling Up Broiler" (buttons
also don't work).
Display reads: "Flow Meter
Error" (buttons also don't
work).
Display reads: "Error
- Coffee Temperature"
or "Error - Steam
Temperature" (buttons
also don't work).
Display reads: "Too Much
Coffee".
NoTE: If you have used the Coffee Maker Programming Guide to change the
control panel settings, consult the guide for additional solutions.
Possible Solution
•
Normal size of a cup of espresso is about one
ounce. Push espresso or double espresso button
multiple times.
•
Put pre-ground coffee in ground coffee chute before
the power switch is turned on.
•
Appliance still heating up. Wait until display reads
"Machine Ready" (3-5 minutes).
•
Empty used coffee grounds bin. See Routine
Cleaning Instructions section.
•
Drawer was emptied with power switch off. Leave
power switch on when emptying the used coffee
grounds bin.
•
Check to make sure used coffee grounds drawer
is properly installed. See Routine Cleaning
Instructions section.
•
Check to make sure front panel is closed and
locked. Call for service if message repeats.
•
System needs a routine cleaning. See Routine
Cleaning Instructions. "Clean Group" message
will disappear after the routine cleaning is complete.
•
Operation problem detected. Open and close front
panel. Call for service if message repeats.
•
Operation problem detected. Turn power switch off,
then on. Call for service if message repeats.
•
Pour water in tank (Model E24CM75GSS) or check
to make sure the water supply is connected and
turned on Model (E24CM76GSS).
•
Operation problem detected. Call for service.
•
Reduce the amount of coffee you put in the ground
coffee chute.
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